tow BUICK ENCORE 2021 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 13
The battery is not rechargeable. To replace
the battery:
1. Press the button on the back of the RKEtransmitter and pull the key out. Never
pull the key out without pressing the
button.
2. Separate the two halves of thetransmitter using a flat tool inserted into
the area near the key slot.
3. Remove the battery by pushing on thebattery and sliding it toward the bottom
of the transmitter.
4. Insert the new battery, positive side facing the back cover. Push the battery
down until it is held in place. Replace
with a CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature that
allows you to start the engine from outside
the vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote start.
The climate control system will use the
previous settings during a remote start.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws require a person using remote
start to have the vehicle in view. Check local
regulations for any requirements.
Do not use remote start if the vehicle is low
on fuel as it may run out of fuel.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
20 Keys, Doors, and Windows
Power Mirrors
To adjust the mirrors:1. Turn the selector switch to L (Left) or R (Right) to choose the driver or passenger
mirror.
2. Move the control to adjust the mirror.
3. Turn the selector switch to
9to
deselect the mirror.
Folding Mirrors
Manual Folding Mirrors
These mirrors can be folded inward to
prevent damage when going through an
automatic car wash. To fold, pull the mirror
toward the vehicle. Push the mirror outward
to return it to the original position.
Heated Mirrors
This vehicle has heated mirrors:
1: Press to heat the mirrors.
See “Rear Window Defogger” underClimate
Control Systems 0159.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind your vehicle.
If equipped with OnStar, the vehicle may
have three control buttons at the bottom of
the mirror. See OnStar Overview 0294.
To avoid accidental OnStar calls, clean the
mirror with the ignition off. Do not spray
glass cleaner directly on the mirror. Use a
soft towel dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview mirror,
push the tab forward for daytime use and
pull it for nighttime use to avoid glare from
the headlamps from behind.
Automatic Dimming Rearview
Mirror
If equipped, automatic dimming reduces the
glare of headlamps from behind. The
dimming feature comes on when the vehicle
is started.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
28 Seats and Restraints
There is an armrest on the inboard side of
the driver seat. To raise or lower the
armrest, push up or pull down on the
armrest.
Folding Seatback
The front passenger seatback folds flat.
{Warning
If you fold the seatback forward to carry
longer objects, such as skis, be sure any
such cargo is not near an airbag. In a
crash, an inflating airbag might force that
object toward a person. This could cause
severe injury or even death. Secure
objects away from the area in which an
airbag would inflate. For more
information, seeWhere Are the Airbags?
0 40 and
Vehicle Load Limits 0170.
{Warning
Things you put on this seatback can
strike and injure people in a sudden stop
or turn, or in a crash. Remove or secure
all items before driving. To fold the seatback:
1. Lower the head restraint all the way. See Head Restraints 024.
2. Move the seat as far back as possible. See Seat Adjustment 025.
3. Lift the lever fully and fold the seatback
forward.
If necessary, move the seat belt out of
the way to access the lever.
4. Continue lowering the seatback until it is completely folded and locks in place.
To raise the seatback: 1. Lift the lever fully to unlock the seatback. Then, raise the seatback and
push it rearward until it re-engages. 2. Push and pull on the seatback to make
sure it is locked in place.
{Warning
If either seatback is not locked, it could
move forward in a sudden stop or crash.
That could cause injury to the person
sitting there. Always push and pull on
the seatbacks to be sure they are locked.
Rear Seats
Rear Seat Reminder
If equipped, the message REAR SEAT
REMINDER LOOK IN REAR SEAT displays
under certain conditions indicating there
may be an item or passenger in the rear
seat. Check before exiting the vehicle.
This feature will activate when a second row
door is opened while the vehicle is on or up
to 10 minutes before the vehicle is turned
on. There will be an alert when the vehicle
is turned off. The alert does not directly
detect objects in the rear seat; instead,
under certain conditions, it detects when a
rear door is opened and closed, indicating
that there may be something in the
rear seat.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 29
The feature is active only once each time
the vehicle is turned on and off, and will
require reactivation by opening and closing
the second row doors. There may be an
alert even when there is nothing in the rear
seat; for example, if a child entered the
vehicle through the rear door and left the
vehicle without the vehicle being shut off.
The feature can be turned on or off. See
Vehicle Personalization (8 Inch Screen)089
or
Vehicle Personalization (7 Inch Screen) 094.
Folding the Seatback
Either side of the seatback can be folded
down for more cargo space. Fold a seatback
only when the vehicle is not moving.
Caution
Folding a rear seat with the seat belts
still fastened may cause damage to the
seat or the seat belts. Always unbuckle
the seat belts and return them to their
normal stowed position before folding a
rear seat.
Caution
Folding the rear seatback prior to tilting
the seat cushion forward may damage
the rear seat. Always tilt the rear seat
cushion forward before folding the
seatback.
To fold a seatback down: 1. Make sure the floor area in front of the rear seats is clear.
2. Fully lower the head restraint. See Head
Restraints 024.
3. Slide the front seats forward and place the front seatbacks in the upright
position. See Seat Adjustment 025 and
Reclining Seatbacks 026.
4. Pull the strap on the front edge of the
rear seat cushion to release the cushion.
Tilt the seat cushion forward toward the
front of the vehicle.
The seat cushion must be tilted forward
before the seatback is folded down.
Otherwise, the seatback will not fold
down properly.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 35
The following instructions explain how to
wear a lap-shoulder belt properly.1. Adjust the seat, if the seat is adjustable, so you can sit up straight. To see how,
see “Seats” in the Index.
2. Pick up the latch plate and pull the belt
across you. Do not let it get twisted.
The lap-shoulder belt may lock if you
pull the belt across you very quickly.
If this happens, let the belt go back
slightly to unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a passenger
belt is pulled out all the way, the child
restraint locking feature may be engaged. See
Child Restraint Systems
0 52. If this occurs, let the belt go back
all the way and start again. If the
locking feature stays engaged after
letting the belt go back to stowed
position on the seat, move the seat
rearward or recline the seat until the
shoulder belt retractor lock releases.
The rear center seat belt can only be
withdrawn from the retractor if the
seatback is in the upright locked
position.
3. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure
it is secure. If the belt is not long
enough, see
Seat Belt Extender 037.
Position the release button on the buckle
so that the seat belt could be quickly
unbuckled if necessary.
4. If equipped with a shoulder belt height adjuster, move it to the height that is
right for you. See “Shoulder Belt Height
Adjuster” later in this section for
instructions on use and important safety
information.5. To make the lap part tight, pull up on the shoulder belt.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
36 Seats and Restraints
To unlatch the belt, push the button on the
buckle. The belt should return to its stowed
position.
Always stow the seat belt slowly. If the seat
belt webbing returns quickly to the stowed
position, the retractor may lock and cannot
be pulled out. If this happens, pull the seat
belt straight out firmly to unlock the
webbing, and then release it. If the webbing
is still locked in the retractor, see your
dealer.
Before a door is closed, be sure the seat belt
is out of the way. If a door is slammed
against a seat belt, damage can occur to
both the seat belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt height
adjuster for the driver and front outboard
passenger seating positions.
Adjust the height so the shoulder portion of
the belt is on the shoulder and not falling
off of it. The belt should be close to, but not
contacting, the neck. Improper shoulder belt
height adjustment could reduce the
effectiveness of the seat belt in a crash. See
How to Wear Seat Belts Properly033.
To move the shoulder belt height adjuster
down, push down on the release button and
move the height adjuster to the desired position. You can move the height adjuster
up by pushing up on the shoulder belt
guide.
After the adjuster is set to the desired
position, try to move it down without
pushing the release button to make sure it
has locked into position.
Seat Belt Pretensioners
This vehicle has seat belt pretensioners for
the front outboard occupants. Although the
seat belt pretensioners cannot be seen, they
are part of the seat belt assembly. They can
help tighten the seat belts during the early
stages of a moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner activation are
met. Seat belt pretensioners can also help
tighten the seat belts in a side crash or a
rollover event.
Pretensioners work only once. If the
pretensioners activate in a crash, the
pretensioners and probably other parts of
the vehicle's seat belt system will need to
be replaced. See
Replacing Seat Belt System
Parts after a Crash 038.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
42 Seats and Restraints
In addition, the vehicle has advanced
technology frontal airbags. Advanced
technology frontal airbags adjust the
restraint according to crash severity.
Knee airbags (if equipped) are designed to
inflate in moderate to severe frontal or near
frontal impacts. Knee airbags are not
designed to inflate during vehicle rollovers,
in rear impacts, or in many side impacts.
Seat-mounted side impact airbags are
designed to inflate in moderate to severe
side crashes depending on the location of
the impact. Seat-mounted side impact
airbags are not designed to inflate in frontal
impacts, near frontal impacts, rollovers,
or rear impacts. A seat-mounted side impact
airbag is designed to inflate on the side of
the vehicle that is struck.
Roof-rail airbags are designed to inflate in
moderate to severe side crashes depending
on the location of the impact. In addition,
these roof-rail airbags are designed to inflate
during a rollover or in a severe frontal
impact. Roof-rail airbags are not designed to
inflate in rear impacts. Both roof-rail airbags
will inflate when either side of the vehicle is
struck, if the sensing system predicts that
the vehicle is about to roll over on its side,
or in a severe frontal impact.In any particular crash, no one can say
whether an airbag should have inflated
simply because of the vehicle damage or
repair costs.
What Makes an Airbag Inflate?
In a deployment event, the sensing system
sends an electrical signal triggering a release
of gas from the inflator. Gas from the
inflator fills the airbag causing the bag to
break out of the cover. The inflator, the
airbag, and related hardware are all part of
the airbag module.
For airbag locations, see
Where Are the
Airbags? 040.
How Does an Airbag Restrain?
In moderate to severe frontal or near frontal
collisions, even belted occupants can contact
the steering wheel or the instrument panel.
In moderate to severe side collisions, even
belted occupants can contact the inside of
the vehicle.
Airbags supplement the protection provided
by seat belts by distributing the force of the
impact more evenly over the
occupant's body. Rollover capable roof-rail airbags are
designed to help contain the head and chest
of occupants in the outboard seating
positions in the first and second rows. The
rollover capable roof-rail airbags are
designed to help reduce the risk of full or
partial ejection in rollover events, although
no system can prevent all such ejections.
But airbags would not help in many types
of collisions, primarily because the
occupant's motion is not toward those
airbags. See
When Should an Airbag Inflate?
0 41.
Airbags should never be regarded as
anything more than a supplement to seat
belts.What Will You See after an
Airbag Inflates?
After the frontal, knee (if equipped), and
seat-mounted side impact airbags inflate,
they quickly deflate, so quickly that some
people may not even realize the airbags
inflated. Roof-rail airbags may still be at
least partially inflated for some time after
they inflate. Some components of the airbag
module may be hot for several minutes. For
location of the airbags, see Where Are the
Airbags? 040.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 47
SeeAdding Equipment to the
Airbag-Equipped Vehicle 047 for more
information about modifications that can
affect how the system operates.
The ON indicator may be lit if an object,
such as a briefcase, handbag, grocery bag,
laptop, or other electronic device is put on
an unoccupied seat. If this is not desired,
remove the object from the seat.
{Warning
Stowing articles under the passenger seat
or between the passenger seat cushion
and seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the Airbag-Equipped
Vehicle
Airbags affect how the vehicle should be
serviced. There are parts of the airbag
system in several places around the vehicle.
Your dealer and the service manual have
information about servicing the vehicle and
the airbag system. To purchase a service
manual, see Publication Ordering
Information 0289.
{Warning
For up to 10 seconds after the vehicle is
turned off and the battery is
disconnected, an airbag can still inflate
during improper service. You can be
injured if you are close to an airbag
when it inflates. Avoid yellow connectors.
They are probably part of the airbag
system. Be sure to follow proper service
procedures, and make sure the person
performing work for you is qualified to
do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the vehicle's
frame, bumper system, height, front end,
or side sheet metal may keep the airbag
system from working properly.
The operation of the airbag system can also
be affected by changing, including
improperly repairing or replacing, any parts
of the following:
.Airbag system, including airbag modules,
front or side impact sensors, sensing and
diagnostic module, or airbag wiring
.Front seats, including stitching, seams or
zippers
.Seat belts
.Steering wheel, instrument panel, ceiling
trim, or pillar garnish trim
.Inner door seals, including speakers
Your dealer and the service manual have
information about the location of the airbag
modules and sensors, sensing and diagnostic
module, and airbag wiring along with the
proper replacement procedures.
In addition, the vehicle has a passenger
sensing system for the front outboard
passenger position, which includes sensors
that are part of the passenger seat. The
passenger sensing system may not operate
properly if the original seat trim is replaced
with non-GM covers, upholstery, or trim; or
with GM covers, upholstery, or trim
designed for a different vehicle. Any object,
such as an aftermarket seat heater or a
comfort-enhancing pad or device, installed
under or on top of the seat fabric, could
also interfere with the operation of the
passenger sensing system. This could either
prevent proper deployment of the passenger
airbag(s) or prevent the passenger sensing

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 59
{Warning
Children can be seriously injured or
strangled if a shoulder belt is wrapped
around their neck. The shoulder belt can
tighten but cannot be loosened if it is
locked. The shoulder belt locks when it is
pulled all the way out of the retractor.
It unlocks when the shoulder belt is
allowed to go all the way back into the
retractor, but it cannot do this if it is
wrapped around a child’s neck. If the
shoulder belt is locked and tightened
around a child’s neck, the only way to
loosen the belt is to cut it.
Buckle any unused seat belts behind the
child restraint so children cannot reach
them. Pull the shoulder belt all the way
out of the retractor to set the lock, and
tighten the belt behind the child restraint
after the child restraint has been
installed.
Caution
Do not let the LATCH attachments rub
against the vehicle’s seat belts. This may
damage these parts. If necessary, move
buckled seat belts to avoid rubbing the
LATCH attachments.
Do not fold the rear seatback when the
seat is occupied. Do not fold the empty
rear seat with a seat belt buckled. This
could damage the seat belt or the seat.
Unbuckle and return the seat belt to its
stowed position, before folding the seat.
If you need to secure more than one child
restraint in the rear seat, see Where to Put
the Restraint 053.
1. Attach and tighten the lower attachments to the lower anchors. If the
child restraint does not have lower
attachments or the desired seating
position does not have lower anchors,
secure the child restraint with the top
tether and the seat belt. Refer to the
child restraint manufacturer instructions
and the instructions in this manual.
1.1. Find the lower anchors for the desired seating position. 1.2. Put the child restraint on the seat.
For rear outboard seating positions,
if the head restraint interferes with
the proper installation of the child
restraint, the head restraint may be
removed. See “Head Restraint
Removal and Reinstallation” at the
end of this section.
When installing a rear-facing child
restraint, it may be necessary to
move the front seat forward to
properly install the child restraint
per the child restraint manufacturer
instructions. See Seat Adjustment
0 25.
1.3. Attach and tighten the lower attachments on the child restraint
to the lower anchors.
2. If the child restraint manufacturer recommends that the top tether be
attached, attach and tighten the top
tether to the top tether anchor,
if equipped. Refer to the child restraint
instructions and the following steps:
2.1. Find the top tether anchor.
2.2. Remove the cargo cover, if equipped, before installing the
top tether. Place the cargo cover on

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Seats and Restraints 63
4. Pull the shoulder belt all the way out ofthe retractor to set the lock. When the
retractor lock is set, the belt can be
tightened but not pulled out of the
retractor.5. To tighten the belt, push down on thechild restraint, pull the shoulder portion
of the belt to tighten the lap portion of
the belt, and feed the shoulder belt back
into the retractor. When installing a
forward-facing child restraint, it may be
helpful to use your knee to push down
on the child restraint as you tighten
the belt.
Try to pull the belt out of the retractor
to make sure the retractor is locked.
If the retractor is not locked, repeat
Steps 4 and 5. 6. If the child restraint has a top tether,
follow the child restraint manufacturer's
instructions regarding the use of the top
tether. See Lower Anchors and Tethers
for Children (LATCH System) 054.
7. Before placing a child in the child restraint, make sure it is securely held in
place. To check, grasp the child restraint
at the seat belt path and attempt to
move it side to side and back and forth.
When the child restraint is properly
installed, there should be no more than
2.5 cm (1 in) of movement.
To remove the child restraint, unbuckle the
vehicle seat belt and let it return to the
stowed position. If the top tether is attached
to a top tether anchor, disconnect it.
If the head restraint was removed, reinstall
it before the seating position is used. See
"Head Restraint Removal and Reinstallation"
under Lower Anchors and Tethers for
Children (LATCH System) 054 for additional
information on installing the head restraint
properly.