service BUICK ENCORE 2021 User Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 81
driven with the light on, be sure to turn off
all accessories, such as the radio and air
conditioner.
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s emission
control on-board diagnostic system. If this
light is on while the engine is running, a
malfunction has been detected and the
vehicle may require service. The light should
come on to show that it is working when
the ignition is in Service Mode. SeeIgnition
Positions 0174.
Malfunctions are often indicated by the
system before any problem is noticeable.
Being aware of the light and seeking service
promptly when it comes on may prevent
damage.
Caution
If the vehicle is driven continually with
this light on, the emission control system
may not work as well, the fuel economy
may be lower, and the vehicle may not
run smoothly. This could lead to costly
repairs that might not be covered by the
vehicle warranty.
Caution
Modifications to the engine, transmission,
exhaust, intake, or fuel system, or the
use of replacement tires that do not
meet the original tire specifications, can
cause this light to come on. This could
lead to costly repairs not covered by the
vehicle warranty. This could also affect
the vehicle’s ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0202.
If the light is flashing : A malfunction has
been detected that could damage the
emission control system and increase vehicle
emissions. Diagnosis and service may be
required. To help prevent damage, reduce vehicle
speed and avoid hard accelerations and
uphill grades.
If the light continues to flash, find a safe
place to park. Turn the vehicle off and wait
at least 10 seconds before restarting the
engine. If the light is still flashing, follow
the previous guidelines and see your dealer
for service as soon as possible.
If the light is on steady :
A malfunction has
been detected. Diagnosis and service may be
required.
Check the following:
.If equipped with capless fuel fill: If fuel
has been added to the vehicle using the
capless funnel adapter, make sure that it
has been removed. See “Filling the Tank
with a Portable Gas Can” underFilling the
Tank (Capless Fuel Fill) 0197 or
Filling the Tank (Capped Fuel Fill) 0198.
The diagnostic system can detect if the
adapter has been left installed in the
vehicle, allowing fuel to evaporate into
the atmosphere. A few driving trips with
the adapter removed may turn off the
light.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
82 Instruments and Controls
.If equipped with capped fuel fill: A loose
or missing fuel cap may cause the light
to come on. SeeFilling the Tank (Capless
Fuel Fill) 0197 or
Filling the Tank (Capped Fuel Fill) 0198.
A few driving trips with the cap properly
installed may turn the light off.
.Poor fuel quality can cause inefficient
engine operation and poor drivability,
which may go away once the engine is
warmed up. If this occurs, change the fuel
brand. It may require at least one full
tank of the proper fuel to turn the light
off. See Recommended Fuel 0196.
If the light remains on, see your dealer.
Emissions Inspection and Maintenance
Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument panel to
the left of the steering wheel. Connecting
devices that are not used to perform an
Emissions Inspection/Maintenance test or to
service the vehicle may affect vehicle
operation. See Add-On Electrical Equipment
0 200. See your dealer if assistance is
needed.
The vehicle may not pass inspection if:
.The light is on when the engine is
running.
.The light does not come on when the
ignition is in Service Mode.
.Critical emission control systems have not
been completely diagnosed. If this
happens, the vehicle would not be ready
for inspection and might require
several days of routine driving before the
system is ready for inspection. This can
happen if the 12-volt battery has recently
been replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not pass
or cannot be made ready for the test.
Brake System Warning Light
MetricEnglish
This light should come on briefly when the
vehicle is turned on. If it does not come on
then, have it fixed so it will be ready to
warn you if there is a problem.
When the vehicle is on, the brake system
warning light also comes on when the
parking brake is set. The light stays on if
the parking brake does not fully release. If it
stays on after the parking brake is fully
released, there is a brake problem. Have the
brake system inspected right away.
If the light comes on while driving, pull off
the road and stop carefully. The brake pedal
might be harder to push, or the brake pedal
may go closer to the floor. It could take
longer to stop. If the light is still on, have
the vehicle towed for service. See Towing
the Vehicle 0255.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 83
{Warning
The brake system might not be working
properly if the brake system warning
light is on. Driving with the brake system
warning light on can lead to a crash.
If the light is still on after the vehicle has
been pulled off the road and carefully
stopped, have the vehicle towed for
service.
Antilock Brake System (ABS)
Warning Light
This warning light should come on briefly
when the vehicle is turned on. If the light
does not come on, have it fixed so it will be
ready to warn if there is a problem.
If the light comes on while driving, safely
stop as soon as it is possible and turn off
the vehicle. Then turn on the vehicle again
to reset the system.If the ABS warning light stays on, or comes
on again while driving, the vehicle needs
service. A chime may also sound when the
light stays on.
If the ABS warning light is the only light on,
the vehicle has regular brakes, but ABS is
not functioning.
If both the ABS warning light and the brake
system warning light are on, ABS is not
functioning and there is a problem with the
regular brakes. See your dealer for service.
See
Brake System Warning Light 082.
Lane Departure Warning (LDW)
Light
This light is green if LDW is on and ready to
operate.
This light changes to amber and flashes to
indicate that the lane marking has been
crossed without using a turn signal in that
direction. See
Lane Departure Warning (LDW) 0195.
Vehicle Ahead Indicator
If equipped, this indicator will display green
when a vehicle is detected ahead.
See Forward Collision Alert (FCA) System
0 192.
Traction Off Light
This light comes on briefly while starting
the engine. If it does not, have the vehicle
serviced by your dealer. If the system is
working normally, the indicator light then
turns off.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
84 Instruments and Controls
The traction off light comes on when the
Traction Control System (TCS) has been
turned off by pressing and releasing the
TCS/StabiliTrak/ESC button.
This light and the StabiliTrak/ESC OFF light
come on when StabiliTrak/Electronic Stability
Control (ESC) is turned off.
If the TCS is off, wheel spin is not limited.
Adjust driving accordingly.
SeeTraction Control/Electronic Stability
Control 0185.
StabiliTrak OFF Light
This light comes on briefly while starting
the engine. If it does not, have the vehicle
serviced by your dealer.
This light comes on when the StabiliTrak/
Electronic Stability Control (ESC) system is
turned off. If StabiliTrak/ESC is off, the
Traction Control System (TCS) is also off. If StabiliTrak/ESC and TCS are off, the
system does not assist in controlling the
vehicle. Turn on the TCS and the StabiliTrak/
ESC systems, and the warning light
turns off.
See
Traction Control/Electronic Stability
Control 0185.
Traction Control System (TCS)/
StabiliTrak Light
The StabiliTrak/Electronic Stability Control
(ESC) or Traction Control System (TCS)
indicator/warning light comes on briefly
when the engine is started.
If the light does not come on, have the
vehicle serviced by your dealer. If the
system is working normally, the indicator
light turns off.
If the light is on and not flashing, the TCS,
and potentially the StabiliTrak/ESC system
have been disabled. If the indicator/warning light is on and
flashing, the TCS and/or the StabiliTrak/ESC
system is actively working.
See
Traction Control/Electronic Stability
Control 0185.
Tire Pressure Light
For vehicles with the Tire Pressure Monitor
System (TPMS), this light comes on briefly
when the engine is started. It provides
information about tire pressures and
the TPMS.
When the Light Is On Steady
This indicates that one or more of the tires
are significantly underinflated.
A Driver Information Center (DIC) tire
pressure message may also display. Stop as
soon as possible, and inflate the tires to the
pressure value shown on the Tire and
Loading Information label. See Tire Pressure
0 238.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 85
When the Light Flashes First and Then Is On
Steady
If the light flashes for about a minute and
then stays on, there may be a problem with
the TPMS. If the problem is not corrected,
the light will come on at every ignition
cycle. SeeTire Pressure Monitor Operation
0 240.
Engine Oil Pressure Light
Caution
Lack of proper engine oil maintenance
can damage the engine. Driving with the
engine oil low can also damage the
engine. The repairs would not be covered
by the vehicle warranty. Check the oil
level as soon as possible. Add oil if
required, but if the oil level is within the
operating range and the oil pressure is
still low, have the vehicle serviced.
Always follow the maintenance schedule
for changing engine oil.
This light should come on briefly as the
engine is started. If it does not come on,
have the vehicle serviced by your dealer.
If the light comes on and stays on, it means
that oil is not flowing through the engine
properly. The vehicle could be low on oil
and might have some other system
problem. See your dealer.
Low Fuel Warning Light
A Low Fuel Warning Light near the fuel
gauge comes on briefly when the ignition is
turned on as a check to show it is working. It also comes on when the fuel gauge
indicator nears empty. The light turns off
when fuel is added. If it does not, have the
vehicle serviced.
Immobilizer Light
The immobilizer light should come on briefly
as the engine is started. If it does not come
on, have the vehicle serviced by your dealer.
If the system is working normally, the
indicator light turns off.
If the light stays on and the engine does
not start, there could be a problem with the
immobilizer system. See
Immobilizer
Operation 019.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
88 Instruments and Controls
average of the vehicle’s fuel economy over
recent driving history and the amount of
fuel remaining in the fuel tank. Fuel range
cannot be reset.
Oil Life
This display shows an estimate of the oil's
remaining useful life. If OIL LIFE 99%
REMAINING is displayed, that means 99% of
the current oil life remains.
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message will
appear on the display. The oil should be
changed as soon as possible. SeeEngine Oil
0 208. In addition to the Engine Oil Life
System monitoring the oil life, additional
maintenance is recommended in the
Maintenance Schedule in this manual. See
Maintenance Schedule 0267 for more
information.
Remember, the Oil Life display must be
reset after each oil change. It will not reset
itself. Also, be careful not to reset the Oil
Life display accidentally at any time other
than when the oil has just been changed.
It cannot be reset accurately until the next
oil change. To reset the Engine Oil Life
System, press SET/CLR while the Remaining
Oil Life display is active. See Engine Oil Life
System 0210. Tire Pressure
The display will show a vehicle with the
approximate pressures of all four tires. Tire
pressure is displayed in either
kilopascal (kPa) or pounds per square
inch (psi). See
Tire Pressure Monitor System
0 239 and
Tire Pressure Monitor Operation 0240 for
more information.
Fuel Economy
The center displays the approximate
instantaneous fuel economy as a number
and bar graph. Displayed above the bar
graph is a running average of fuel economy
for the most recently travelled selected
distance. Displayed below the bar graph is
the best average fuel economy that has
been achieved for the selected distance. The
selected distance is displayed at the top of
the page as “last xxx mi/km”.
Press SET/CLR to select the distance or reset
best value.
Hold SET/CLR to reset the best average fuel
economy. After reset, the best value
displays until the selected distance has been
travelled. The display provides information
on how current driving behavior affects the running average and how well recent driving
compares to the best that has been
achieved for the selected distance.
Compass
The vehicle has a compass display in the
DIC. See
Compass 074 for more
information.
Vehicle Messages
Messages displayed on the DIC indicate the
status of the vehicle or some action that
may be needed to correct a condition.
Multiple messages may appear one after
another.
The messages that do not require
immediate action can be acknowledged and
cleared by pressing SET/CLR. The messages
that require immediate action cannot be
cleared until that action is performed.
All messages should be taken seriously;
clearing the message does not correct the
problem.
If a SERVICE message appears, see your
dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Instruments and Controls 89
Follow the instructions given in the
messages. The system displays messages
regarding the following topics:
.Service Messages
.Fluid Levels
.Vehicle Security
.Brakes
.Ride Control Systems
.Driver Assistance Systems
.Cruise Control
.Lighting and Bulb Replacement
.Wiper/Washer Systems
.Doors and Windows
.Seat Belts
.Airbag Systems
.Engine and Transmission
.Tire Pressure
.Battery
Engine Power Messages
ENGINE POWER IS REDUCED
This message displays when the vehicle's
propulsion power is reduced. A reduction in
propulsion power can affect the vehicle's
ability to accelerate. If this message is on,
but there is no observed reduction inperformance, proceed to your destination.
Under certain conditions the performance
may be reduced the next time the vehicle is
driven. The vehicle may be driven while this
message is on, but maximum acceleration
and speed may be reduced. Anytime this
message stays on, or displays repeatedly,
the vehicle should be taken to your dealer
for service as soon as possible.
Under certain operating conditions,
propulsion will be disabled. Try restarting
after the ignition has been off for
30 seconds.
Vehicle Speed Messages
SPEED LIMITED TO XXX KM/H (MPH)
This message shows that the vehicle speed
has been limited to the speed displayed. The
limited speed is a protection for various
propulsion and vehicle systems, such as
lubrication, brakes, thermal, suspension,
Teen Driver if equipped, or tires.
Vehicle Personalization
Vehicle Personalization (8 Inch
Screen)
Use the audio system controls to access the
personalization menus for customizing
vehicle features.
To see if your vehicle has the 8 inch screen,
see
Overview (8 Inch Screen) 0105.
The following are all possible personalization
features. Depending on the vehicle, some
may not be available.
To access the personalization menus: 1. Touch SETTINGS on the Home Page of the infotainment display.
2. Touch the desired feature to display a list of available options.
3. Touch to select the desired feature setting.
4. Press BACK on the center stack or touch
Son the infotainment display to return
to the previous menu or exit.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 107
Audio
Touch the Audio icon to display the active
audio source page. Available sources are AM,
FM, SXM (if equipped), MyMedia, USB,
Bluetooth, and AUX Input.
Phone
Touch the Phone icon to display the Phone
main page. SeeBluetooth (Overview for 8
Inch Screen) 0123 or
Bluetooth (Pairing and Using the Phone for 8
Inch Screen) 0123 or
Bluetooth (Voice Recognition for 8 Inch
Screen) 0126.
Projection
Touch the Projection icon to activate Android
Auto or Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto (8 Inch Screen)
0 128.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using apps requires
Internet connectivity which can be accessed
with a data plan through the vehicle’s
built-in 4G LTE Wi-Fi hotspot, if equipped, or a compatible mobile device hotspot. On
most mobile devices, activation of the Wi-Fi
hotspot is in the vehicle’s Settings menu
under Mobile Network Sharing, Personal
Hotspot, Mobile Hotspot, or similar.
To purchase data for the in-vehicle Wi-Fi
hotspot, if equipped, touch the myBuick icon
on the Home Page or contact an OnStar
Advisor. The vehicle must have active OnStar
or connected service and a payment method
on file.
Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
my.buick.com/learn.
Settings
Touch the Settings icon to display the
Settings menu. See
Settings (8 Inch Screen)
0 129.Applications Tray
The applications tray is at the top center of
the display. The applications tray can have
three to five applications.
To add an application from the Home Page
to the applications tray:
1. Touch and hold any icon on the Home Page to enter edit mode.
2. Drag the icon to the applications tray. To remove an item from the applications
tray, drag the icon from the applications
tray back to the Home Page.
Adding or removing applications from the
applications tray will not remove them from
the Home Page.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
112 Infotainment System
HD Radio Technology
If equipped, HD Radio is a free service with
features such as digital quality sound, more
stations available on a single frequency such
as HD2 and HD3, and display information
such as artist and song title.
From the Now Playing display, touch the HD
Radio icon to turn HD on or off.
Station Access
To access HD Radio stations:1. Tune the radio to the station. If HD Radio is turned on and the station is
broadcasting in HD Radio, the radio will
automatically tune to the HD version of
the current channel (HD1) after several
seconds. The radio will also display icons
representing additional channels (HD2,
...HD8), that may be available. When the
radio successfully tunes to a HD station,
the HD logo will display and digital
audio will play.
2. Touch
7or6on the infotainment
display to tune to the previous or next
HD Radio station.
There may be a delay before the station
starts playing. The HD Radio station number is indicated
next to the HD logo.
HD Radio stations can be saved as favorites.
For a list of all stations, see
www.hdradio.com.
HD Radio Troubleshooting
Digital Audio Delay :
Wait for the signal to
process. This can take several seconds.
Volume Change, Audio Skip, Echo, Digital
Audio Lost : Station signal strength may be
weak, the station is out of range, or the
station may be out of alignment. Verify
proper reception on another station.
If the HD Radio signal loses reception while
listening to HD1, the radio will go back to
the analog version of the radio station.
If the HD Radio signal loses reception while
listening to stations HD2 to HD8, the radio
mutes until the signal can be recovered or
until the station is changed.
HD Radio reception can be disabled if driving
in a weak signal area. Touch HD Radio On/
Off to toggle HD Radio reception on and off.
Satellite Radio
SiriusXM Satellite Radio Service (If
Equipped)
Vehicles with a valid SiriusXM satellite radio
subscription can receive SiriusXM
programming.
SiriusXM satellite radio has a wide variety of
programming and commercial-free music,
coast to coast, and in digital-quality sound.
See www.siriusxm.com or call
1-888-601-6296 in the U.S. In Canada, see
www.siriusxm.ca or call 1-877-438-9677.
When SiriusXM is active, the channel name,
number, category name, song title, and
artist show on the infotainment display.
SiriusXM Menu
SiriusXM has a menu to adjust different
features.
Touching Menu in the infotainment display
may show the following:
Tone Settings : Touch + or–to adjust the
tone settings. See AM-FM Radio (8 Inch
Screen) 0109.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 113
TuneSelect :For SiriusXM only, this feature
allows for an alert to be set for artists or
songs that are played on any channel. Touch
Manage Tune Select to turn the alerts On
and Off or manage the saved selection of
Artists or Songs. To unselect an alert, touch
the Song or Artist. To delete an alert, touch
–. Touch the Back icon on the infotainment
display to go back to the previous menu.
Auto Volume (If Equipped) : This feature
adjusts the volume based on the vehicle
speed. See AM-FM Radio (8 Inch Screen)
0 109.
Bose AudioPilot Noise Compensation
Technology (If Equipped) : This feature
adjusts the volume based on the noise in
the vehicle and speed. See AM-FM Radio (8
Inch Screen) 0109.
Radio Reception
Unplug electronic devices from the accessory
power outlets if there is interference or
static in the radio.
FM
FM signals only reach about 16 to 65 km (10
to 40 mi). Although the radio has a built-in
electronic circuit that automatically works to reduce interference, some static can occur,
especially around tall buildings or hills,
causing the sound to fade in and out.
AM
The range for most AM stations is greater
than for FM, especially at night. The longer
range can cause station frequencies to
interfere with each other. Static can also
occur when things like storms and power
lines interfere with radio reception. When
this happens, try reducing the treble on the
radio.
SiriusXM Satellite Radio Service
If equipped, SiriusXM Satellite Radio Service
provides digital radio reception. Tall
buildings or hills can interfere with satellite
radio signals, causing the sound to fade in
and out. In addition, traveling or standing
under heavy foliage, bridges, garages,
or tunnels may cause loss of the SiriusXM
signal for a period of time.
Cell Phone Usage
Cell phone usage, such as making or
receiving phone calls, charging, or just
having the phone on may cause static
interference in the radio. Unplug the phone
or turn it off if this happens.
Multi-Band Antenna
The roof antenna is for SiriusXM Satellite
Radio, OnStar, GPS (Global Positioning
System), and AM-FM. Keep clear of
obstructions for clear reception. If the
vehicle has a sunroof, and it is open,
reception can also be affected.
Audio Players
Avoiding Untrusted Media Devices
When using media devices such as SD cards,
USB devices, and mobile devices, consider
the source. Untrusted media devices could
contain files that affect system operation or
performance. Avoid use if the content or
origin cannot be trusted.
USB Port (8 Inch Screen)
Audio stored on a USB device may be
listened to.
The vehicle may be equipped with two USB
ports inside the center console storage.
These ports are for data and charging.