service BUICK ENCORE 2021 Service Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
194 Driving and Operating
Unnecessary Alerts
FCA may provide unnecessary alerts to
turning vehicles, vehicles in other lanes,
objects that are not vehicles, or shadows.
These alerts are normal operation and the
vehicle does not need service.
Cleaning the System
If the FCA system does not seem to operate
properly, this may correct the issue:
.Clean the outside of the windshield in
front of the rearview mirror.
.Clean the entire front of the vehicle.
.Clean the headlamps.
Side Blind Zone Alert (SBZA)
If equipped, the SBZA system is a
lane-changing aid that assists drivers with
avoiding crashes that occur with moving
vehicles in the side blind zone (or spot)
areas. The SBZA warning display will light
up in the corresponding outside side mirror
and will flash if the turn signal is on.
{Warning
SBZA does not alert the driver to vehicles
rapidly approaching outside of the side
blind zones, pedestrians, bicyclists,
or animals. It may not provide alerts
when changing lanes under all driving
conditions. Failure to use proper care
when changing lanes may result in injury,
death, or vehicle damage. Before making
a lane change, always check mirrors,
glance over your shoulder, and use the
turn signals.
SBZA Detection Zones
The SBZA sensor covers a zone of
approximately one lane over from both
sides of the vehicle, or 3.5 m (11 ft). The
height of the zone is approximately between
0.5 m (1.5 ft) and 2 m (6 ft) off the ground.
This zone starts at approximately the middle
of the vehicle and goes back 5 m (16 ft).
How the System Works
The SBZA symbol lights up in the side
mirrors when the system detects a moving
vehicle in the next lane over that is in the
side blind zone. This indicates it may be
unsafe to change lanes. Before making a
lane change, check the SBZA display, check
mirrors, glance over your shoulder, and use
the turn signals.
Left Side Mirror DisplayRight Side Mirror Display
When the vehicle is started, both outside
mirror SBZA displays will briefly come on to
indicate the system is operating. When the
vehicle is in a forward gear, the left- or

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 195
right-side mirror display will light up if a
moving vehicle is detected in that blind
zone. If the turn signal is activated in the
same direction of a detected vehicle, this
display will flash as an extra warning not to
change lanes.
SBZA can be disabled through vehicle
personalization. See“Collision/Detection
Systems” underVehicle Personalization (8
Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
If SBZA is disabled by the driver, the SBZA
mirror displays will not light up.
When the System Does Not Seem to
Work Properly
SBZA displays may not come on when
passing a vehicle quickly or for a stopped
vehicle. SBZA may alert to objects attached
to the vehicle, such as a bicycle, or object
extending out to either side of the vehicle.
This is normal system operation; the vehicle
does not need service.
SBZA may not always alert the driver to
vehicles in the side blind zone, especially in
wet conditions. The system does not need
to be serviced. The system may light up due to guardrails, signs, trees, shrubs, and other
non-moving objects. This is normal system
operation; the vehicle does not need service.
SBZA may not operate when the SBZA
sensors in the left or right corners of the
rear bumper are covered with mud, dirt,
snow, ice, or slush, or in heavy rainstorms.
For cleaning instructions, see "Washing the
Vehicle" under
Exterior Care0258. If the DIC
still displays the system unavailable
message after cleaning both sides of the
vehicle toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up when
vehicles are in the blind zone and the
system is clean, the system may need
service. Take the vehicle to your dealer.
When SBZA is disabled for any reason other
than the driver turning it off, the Side Blind
Zone Alert On option will not be available
on the personalization menu.
Radio Frequency Information
See Radio Frequency Statement 0290.
Lane Departure Warning (LDW)
If equipped, LDW may help avoid crashes
due to unintentional lane departures. LDW
uses a camera sensor to detect the lane markings at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without using a
turn signal in that direction. LDW light will
not alert if the turn signal is active in the
direction of lane departure, or if LDW
detects that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer the
vehicle. The LDW system may not:
.Provide enough time to avoid a crash.
.Detect lane markings under poor
weather or visibility conditions. This
can occur if the windshield or
headlamps are blocked by dirt, snow,
or ice; if they are not in proper
condition; or if the sun shines directly
into the camera.
.Detect road edges.
.Detect lanes on winding or hilly roads.
If LDW only detects lane markings on one
side of the road, it will only warn you
when departing the lane on the side
where it has detected a lane marking.
Always keep your attention on the road (Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
200 Driving and Operating
Filling a Portable Fuel Container
{Warning
Never fill a portable fuel container while
it is in the vehicle. Static electricity
discharge from the container can ignite
the fuel vapor. You or others could be
badly burned and the vehicle could be
damaged. To help avoid injury to you
and others:
.Dispense fuel only into approved
containers.
.Do not fill a container while it is
inside a vehicle, in a vehicle's trunk, in
a pickup bed, or on any surface other
than the ground.
.Bring the fill nozzle in contact with
the inside of the fill opening before
operating the nozzle. Maintain contact
until filling is complete.
.Keep sparks, flames, and smoking
materials away from fuel.
.Avoid using electronic devices while
pumping fuel.
Trailer Towing
General Towing Information
{Warning
Never tow a trailer with your vehicle.
It was not designed or intended to tow a
trailer.
Conversions and Add-Ons
Add-On Electrical Equipment
{Warning
The Data Link Connector (DLC) is used for
vehicle service and Emission Inspection/
Maintenance testing. SeeMalfunction
Indicator Lamp (Check Engine Light) 081.
A device connected to the DLC —such as
an aftermarket fleet or driver-behavior
tracking device —may interfere with
vehicle systems. This could affect vehicle
operation and cause a crash. Such devices
may also access information stored in the
vehicle’s systems.
Caution
Some electrical equipment can damage
the vehicle or cause components to not
work and would not be covered by the
vehicle warranty. Always check with your
dealer before adding electrical equipment.
Add-on equipment can drain the vehicle's
12-volt battery, even if the vehicle is not
operating.
The vehicle has an airbag system. Before
attempting to add anything electrical to the
vehicle, see Servicing the Airbag-Equipped
Vehicle 047 and
Adding Equipment to the Airbag-Equipped
Vehicle 047.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 201
Vehicle Care
General Information
General Information . . . . . . . . . . . . . . . . . . . 202
California Proposition 65 Warning . . . . . 202
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 202
Accessories and Modifications . . . . . . . . . 202
Vehicle Checks
Doing Your Own Service Work . . . . . . . . 203
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Engine Compartment Overview . . . . . . . . 205
Engine Oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Engine Oil Life System . . . . . . . . . . . . . . . . . 210
Automatic Transmission Fluid . . . . . . . . . . 210
Engine Air Cleaner/Filter . . . . . . . . . . . . . . . 211
Cooling System . . . . . . . . . . . . . . . . . . . . . . . . 212
Engine Overheating . . . . . . . . . . . . . . . . . . . . 215
Washer Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
Battery - North America . . . . . . . . . . . . . . . 219
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 219
Starter Switch Check . . . . . . . . . . . . . . . . . . . 219
Automatic Transmission Shift Lock Control Function Check . . . . . . . . . . . . . . 220
Park Brake and P (Park) Mechanism Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Wiper Blade Replacement . . . . . . . . . . . . . 220 Windshield Replacement . . . . . . . . . . . . . . . 221
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
Headlamp Aiming
Front Headlamp Aiming . . . . . . . . . . . . . . . 223
Bulb Replacement
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . 223
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 223
LED Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Headlamps, Front Turn Signal and
Parking Lamps . . . . . . . . . . . . . . . . . . . . . . . 223
Taillamps, Turn Signal, Sidemarker, Stoplamps, and Back-Up Lamps . . . . . . 224
License Plate Lamp . . . . . . . . . . . . . . . . . . . . 225
Electrical System
Electrical System Overload . . . . . . . . . . . . 226
Fuses and Circuit Breakers . . . . . . . . . . . . . 226
Engine Compartment Fuse Block . . . . . . . 227
Instrument Panel Fuse Block . . . . . . . . . . 230
Rear Compartment Fuse Block . . . . . . . . . 231
Wheels and Tires
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 232
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . 233
Winter Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Tire Sidewall Labeling . . . . . . . . . . . . . . . . . 234
Tire Designations . . . . . . . . . . . . . . . . . . . . . . 235
Tire Terminology and Definitions . . . . . . 236
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Tire Pressure Monitor System . . . . . . . . . 239 Tire Pressure Monitor Operation . . . . . . 240
Tire Inspection . . . . . . . . . . . . . . . . . . . . . . . . 242
Tire Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 242
When It Is Time for New Tires . . . . . . . . 243
Buying New Tires . . . . . . . . . . . . . . . . . . . . . 244
Different Size Tires and Wheels . . . . . . . 245
Uniform Tire Quality Grading . . . . . . . . . 245
Wheel Alignment and Tire Balance . . . . 247
Wheel Replacement . . . . . . . . . . . . . . . . . . . 247
Tire Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . 247
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . 248
Tire Changing . . . . . . . . . . . . . . . . . . . . . . . . . 249
Compact Spare Tire . . . . . . . . . . . . . . . . . . . . 252
Jump Starting
Jump Starting - North America . . . . . . . . 253
Towing the Vehicle
Towing the Vehicle . . . . . . . . . . . . . . . . . . . . 255
Recreational Vehicle Towing . . . . . . . . . . . 256
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 264

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
202 Vehicle Care
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Proposition 65 Warning
{Warning
Most motor vehicles, including this one,
as well as many of its service parts and
fluids, contain and/or emit chemicals
known to the State of California to cause(Continued)
Warning (Continued)
cancer and birth defects or other
reproductive harm. Engine exhaust, many
parts and systems, many fluids, and
some component wear by-products
contain and/or emit these chemicals. For
more information go to
www.P65Warnings.ca.gov/
passenger-vehicle.
See Battery - North America 0219 and
Jump Starting - North America 0253 and the
back cover.
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material –
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, and electronic
systems like antilock brakes, traction control,
and stability control. These accessories or
modifications could even cause malfunction
or damage not covered by the vehicle
warranty.
Damage to suspension components caused
by modifying vehicle height outside of
factory settings will not be covered by the
vehicle warranty.
Damage to vehicle components resulting
from modifications or the installation or use
of non-GM certified parts, including control
module or software modifications, is not
covered under the terms of the vehicle
warranty and may affect remaining
warranty coverage for affected parts.
GM Accessories are designed to complement
and function with other systems on the
vehicle. See your dealer to accessorize the
vehicle using genuine GM Accessories
installed by a dealer technician.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 203
Also, seeAdding Equipment to the
Airbag-Equipped Vehicle 047.
Vehicle Checks
Doing Your Own Service Work
{Warning
It can be dangerous to work on your
vehicle if you do not have the proper
knowledge, service manual, tools,
or parts. Always follow owner’s manual
procedures and consult the service
manual for your vehicle before doing any
service work.
If doing some of your own service work, use
the proper service manual. It tells you much
more about how to service the vehicle than
this manual can. To order the proper service
manual, see Publication Ordering
Information 0289.
This vehicle has an airbag system. Before
attempting to do your own service work,
see Servicing the Airbag-Equipped Vehicle
0 47. If equipped with remote vehicle start, open
the hood before performing any service
work to prevent remote starting the vehicle
accidentally. See
Remote Vehicle Start 013.
Keep a record with all parts receipts and list
the mileage and the date of any service
work performed. See Maintenance Records
0 278.Caution
Even small amounts of contamination can
cause damage to vehicle systems. Do not
allow contaminants to contact the fluids,
reservoir caps, or dipsticks.
Hood
{Warning
Turn the vehicle off before opening the
hood. If the engine is running with the
hood open, you or others could be
injured.
{Warning
Components under the hood can get hot
from running the engine. To help avoid
the risk of burning unprotected skin,
never touch these components until they
have cooled, and always use a glove or
towel to avoid direct skin contact.
Clear any snow from the hood before
opening.
To open the hood: 1. Pull the hood release lever with the
isymbol. It is on the lower left side
of the instrument panel.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 209
Caution
Do not add too much oil. Oil levels above
or below the acceptable operating range
shown on the dipstick are harmful to the
engine. If you find that you have an oil
level above the operating range, i.e., the
engine has so much oil that the oil level
gets above the MAX mark, the engine
could be damaged. You should drain out
the excess oil or limit driving of the
vehicle and seek a service professional to
remove the excess amount of oil.
See Engine Compartment Overview 0205 for
the location of the engine oil fill cap.
Add enough oil to put the level somewhere
in the proper operating range between the
MIN and MAX marks. Push the dipstick all
the way back in when through.
Selecting the Right Engine Oil
Selecting the right engine oil depends on
both the proper oil specification and
viscosity grade. See Recommended Fluids
and Lubricants 0275. Specification
Use full synthetic engine oils that meet the
dexos1 specification.
Engine oils that have been approved by GM
as meeting the dexos1 specification are
marked with the dexos1 approved logo. See
www.gmdexos.com.
Caution
Failure to use the recommended engine
oil or equivalent can result in engine
damage not covered by the vehicle
warranty.
Viscosity Grade
For the 1.4L L4 turbo (LE2 - VIN M) engine,
use SAE 0W-20 viscosity grade engine oil.
For the 1.4L L4 turbo (LUV - VIN B) engine,
use SAE 5W-30 viscosity grade engine oil.
Cold Temperature Operation: In an area of
extreme cold, where the temperature falls below
−29 °C (−20 °F), an SAE 0W-30 oil may
be used. An oil of this viscosity grade will
provide easier cold starting for the engine at
extremely low temperatures.
When selecting an oil of the appropriate
viscosity grade, it is recommended to select
an oil of the correct specification. See
“Specification” earlier in this section.
Engine Oil Additives/Engine Oil Flushes
Do not add anything to the oil. The
recommended oils meeting the dexos1
specification are all that is needed for good
performance and engine protection.
Engine oil system flushes are not
recommended and could cause engine
damage not covered by the vehicle
warranty.
What to Do with Used Oil
Used engine oil contains certain elements
that can be unhealthy for your skin and
could even cause cancer. Do not let used oil
stay on your skin for very long. Clean your
skin and nails with soap and water, or a
good hand cleaner. Wash or properly
dispose of clothing or rags containing used
engine oil. See the manufacturer's warnings
about the use and disposal of oil products.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
210 Vehicle Care
Used oil can be a threat to the environment.
If you change your own oil, be sure to drain
all the oil from the filter before disposal.
Never dispose of oil by putting it in the
trash or pouring it on the ground, into
sewers, or into streams or bodies of water.
Recycle it by taking it to a place that
collects used oil.
Engine Oil Life System
When to Change Engine Oil
This vehicle has a computer system that
indicates when to change the engine oil and
filter. This is based on a combination of
factors which include engine revolutions,
engine temperature, and miles driven. Based
on driving conditions, the mileage at which
an oil change is indicated can vary
considerably. For the oil life system to work
properly, the system must be reset every
time the oil is changed.
When the system has calculated that oil life
has been diminished, it indicates that an oil
change is necessary. A CHANGE ENGINE OIL
SOON DIC message comes on. Change the
oil as soon as possible within the next
1 000 km (600 mi). It is possible that,
if driving under the best conditions, the oil
life system might indicate that an oil changeis not necessary for up to a year. The
engine oil and filter must be changed at
least once a year and, at this time, the
system must be reset. Your dealer has
trained service people who will perform this
work and reset the system. It is also
important to check the oil regularly over the
course of an oil drain interval and keep it at
the proper level.
If the system is ever reset accidentally, the
oil must be changed at 5 000 km (3,000 mi)
since the last oil change. Remember to reset
the oil life system whenever the oil is
changed.
How to Reset the Engine Oil Life System
Reset the system whenever the engine oil is
changed so that the system can calculate
the next engine oil change. To reset the
system:
1. Press the MENU button to show Remaining Oil Life on the display. This
display shows an estimate of the oil’s
remaining useful life. If 99% is displayed,
that means that 99% of the current oil
life remains. 2. To reset the engine oil life system, press
the SET/CLR button while the oil life
display is active. After a few seconds,
there will be a single chime and the oil
life will be reset to 100%.
Be careful not to reset the oil life display
accidentally at any time other than after the
oil is changed. It cannot be reset accurately.
If the CHANGE ENGINE OIL SOON DIC
message comes back on when the vehicle is
started, the engine oil life system has not
reset. Repeat the procedure.
Automatic Transmission Fluid
How to Check Automatic Transmission
Fluid
It is not necessary to check the transmission
fluid level. A transmission fluid leak is the
only reason for fluid loss. If a leak occurs,
take the vehicle to your dealer and have it
repaired as soon as possible.
There is a special procedure for checking and
changing the transmission fluid. Because this
procedure is difficult, you should have this
done at your dealer.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
214 Vehicle Care
Never dispose of engine coolant by putting
it in the trash, pouring it on the ground,
or into sewers, streams, or bodies of water.
Have the coolant changed by an authorized
service center, familiar with legal
requirements regarding used coolant
disposal. This will help protect the
environment and your health.
Checking Coolant
The vehicle must be on a level surface when
checking the coolant level.
It is normal to see coolant moving in the
upper coolant hose return line when the
engine is running.
1.4L L4 Engine (LUV) Shown, 1.4L L4 Engine(LE2) Similar Check to see if coolant is visible in the
coolant surge tank. If the coolant inside the
coolant surge tank is boiling, do not do
anything else until it cools down.
If coolant is visible but the coolant level is
not at or above the mark pointed to, add a
50/50 mixture of clean drinkable water and
DEX-COOL coolant.
Be sure the cooling system is cool before
this is done.
If no coolant is visible in the coolant surge
tank, add coolant as follows:
How to Add Coolant to the Coolant
Surge Tank
{Warning
Steam and scalding liquids from a hot
cooling system are under pressure.
Turning the pressure cap, even a little,
can cause them to come out at high
speed and you could be burned. Never
turn the cap when the cooling system,
including the pressure cap, is hot. Wait
for the cooling system and pressure cap
to cool.
{Warning
Plain water, or other liquids such as
alcohol, can boil before the proper
coolant mixture will. With plain water or
the wrong mixture, the engine could get
too hot but there would not be an
overheat warning. The engine could catch
fire and you or others could be burned.
{Warning
Spilling coolant on hot engine parts can
burn you. Coolant contains ethylene
glycol and it will burn if the engine parts
are hot enough.
Caution
Failure to follow the specific coolant fill
procedure could cause the engine to
overheat and could cause system
damage. If coolant is not visible in the
surge tank, contact your dealer.
If no problem is found, check to see if
coolant is visible in the coolant surge tank.
If coolant is visible but the coolant level is
not at the indicated level mark, add a

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Vehicle Care 215
50/50 mixture of clean, drinkable water and
DEX-COOL coolant at the coolant surge tank,
but be sure the cooling system, including
the coolant surge tank pressure cap, is cool
before you do it.
1. Remove the coolant surge tank pressurecap when the cooling system, including
the coolant surge tank pressure cap and
upper radiator hose, is no longer hot.
Turn the pressure cap slowly
counterclockwise about one-quarter of a
turn. If you hear a hiss, wait for that to
stop. This will allow any pressure still
left to be vented out the discharge hose.
2. Keep turning the pressure cap slowly and remove it.
3. Fill the coolant surge tank with theproper mixture to the indicated
level mark.
4. With the coolant surge tank pressure cap off, start the engine and let it run until
you can feel the upper radiator hose
getting hot. Watch out for the engine
cooling fan.
By this time, the coolant level inside the
coolant surge tank may be lower. If the
level is lower, add more of the proper
mixture to the coolant surge tank until
the level reaches the indicated
level mark.
5. Replace the pressure cap tightly. 6. Verify coolant level after the engine is
shut off and the coolant is cold.
If necessary, repeat coolant fill procedure
Steps 1–6.
If the coolant still is not at the proper
level when the system cools down again,
see your dealer.
Caution
If the pressure cap is not tightly installed,
coolant loss and engine damage may
occur. Be sure the cap is properly and
tightly secured.
Engine Overheating
The vehicle has an engine coolant
temperature gauge to warn of the engine
overheating. See Engine Coolant
Temperature Gauge 078.
If the decision is made not to lift the hood
when this warning appears, get service help
right away. See Roadside Assistance Program
0 285.
If the decision is made to lift the hood,
make sure the vehicle is parked on a level
surface.