RKE BUICK ENCORE 2021 Owner's Guide

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 149
Wi-Fi Hotspot
Touch to display the Settings page, which
shows the configurations for the vehicle
hotspot and allows them to be changed.
For more information, see www.onstar.com.
Phone
Bluetooth (Overview for 7 Inch
Screen)
The Bluetooth-capable system can interact
with many mobile devices, allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book or
contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of the
mobile device. Organize the phone book
and contact lists clearly and delete
duplicate or rarely used entries.
If possible, program speed dial or other
shortcuts.
.Review the controls and operation of the
infotainment system.
.Pair mobile device(s) to the vehicle. The
system may not work with all mobile
devices. See “Pairing”later in this section.
Vehicles with a Bluetooth system can use a
Bluetooth-capable mobile device with a
Hands-Free Profile to make and receive
phone calls. The infotainment system and
voice recognition are used to control the
system. The system can be used while the
ignition is on or in ACC/ACCESSORY. The
range of the Bluetooth system can be up to
9.1 m (30 ft). Not all mobile devices support
all functions and not all mobile devices work
with the Bluetooth system. See
my.buick.com for more information about
compatible mobile devices.
Controls
Use the controls on the center stack and the
steering wheel to operate the Bluetooth
system.
Steering Wheel Controls
g: Press to answer incoming calls and start
voice recognition on your connected
Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute or
unmute the infotainment system when not
on a call.
Infotainment System Controls
For information about how to navigate the
menu system using the infotainment
controls, see Using the System 0106.
Audio System
When using the Bluetooth mobile device
system, sound comes through the vehicle's
front audio system speakers and overrides
the audio system. The volume level while on
a mobile device call can be adjusted by
pressing the steering wheel controls or the
volume control on the center stack. The
adjusted volume level remains in memory
for later calls. The volume cannot be
lowered beyond a certain level.
Bluetooth (Pairing and Using a
Phone for 7 Inch Screen)
Pairing
A Bluetooth-enabled mobile device must be
paired to the Bluetooth system and then
connected to the vehicle before it can be

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Infotainment System 153
Switching Between Calls (Call Waiting
Calls Only)
To switch between calls, touch Phone on the
Home Page to display Call View. While in
Call View, touch the call information of the
call on hold to change calls.
Three-Way Calling
Three-way calling must be supported on the
Bluetooth cell phone and enabled by the
wireless service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference the three-way
call together.
Ending a Call
.Pression the steering wheel controls.
.Touch#on the infotainment display,
next to a call, to end only that call.
Dual Tone Multi-Frequency (DTMF) Tones
The in-vehicle Bluetooth system can send
numbers during a call. This is used when
calling a menu-driven phone system. Use the
Keypad to enter the number.
Apple CarPlay and Android Auto
If equipped, Android Auto and/or Apple
CarPlay capability may be available through
a compatible smartphone. If available, the
Android Auto and Apple CarPlay icons will
change from gray to color on the Home
Page of the infotainment display.
To use Android Auto and/or Apple CarPlay:
For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the factory-provided
phone USB cable and plugging into a
USB data port. For best performance, it is
highly recommended to use the device’s
factory-provided USB cable. Aftermarket
or third-party cables may not work. 3. When the phone is first connected to
activate Apple CarPlay or Android Auto,
accept the terms and conditions on both
the infotainment system and the phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon USB connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
Press
{on the center stack to return to the
Home Page.
For Wireless Phone Projection (if equipped)
Verify your phone is wireless compatible by
visiting the Google Android Auto or Apple
CarPlay support page.
1. Download the Android Auto app to your smartphone from the Google Play store.
There is no app required for Apple
CarPlay.
2. For first time connection, there are two ways to set up wireless projection:
.Connect your Android phone or Apple
iPhone by using the factory-provided
phone USB cable and plugging into a

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
154 Infotainment System
USB data port. For best performance,
it is highly recommended to use the
device’s factory-provided USB cable.
Aftermarket or third-party cables may
not work.
.Connecting the phone over Bluetooth.
SeeBluetooth (Overview for 7 Inch
Screen) 0149 or
Bluetooth (Pairing and Using a Phone
for 7 Inch Screen) 0149.
3. Make sure wireless is turned on the phone for wireless projection to work.
4. When the phone is first connected to activate Apple CarPlay or Android Auto,
agree to the terms and conditions on
both the infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay icons
on the Home Page will illuminate depending
on the smartphone. Android Auto and/or
Apple CarPlay may automatically launch
upon wireless connection. If not, touch the
Android Auto or Apple CarPlay icon on the
Home Page to launch.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page. 2. Select Phones
3. Touch
4next to the phone to be
disconnected.
4. Turn off Apple CarPlay or Android Auto.
Press
{on the center stack to return to the
Home Page.
Features are subject to change. For further
information on how to set up Android Auto
and Apple CarPlay in the vehicle, see
my.buick.com.
Android Auto is provided by Google and is
subject to Google’s terms and privacy policy.
Apple CarPlay is provided by Apple and is
subject to Apple’s terms and privacy policy.
Data plan rates apply. For Android Auto
support see https://support.google.com/
androidauto. For Apple CarPlay support see
www.apple.com/ios/carplay/. Apple or
Google may change or suspend availability
at any time. Android Auto, Android, Google,
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack. Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
touch the Apps tab along the top of the
display. Use the On/Off toggled to turn off
Apple CarPlay or Android Auto.
Settings
Settings (7 Inch Screen)
The settings menu may be organized into
three categories.
Select the desired category by touching
System, Apps, or Vehicle.
To access the menus:
1. Touch the Settings icon on the Home Page on the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable or enable a feature.
5. Touch
zto go to the top level of the
Settings menu.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 163
Driving and Operating
Driving Information
Driver Behavior . . . . . . . . . . . . . . . . . . . . . . . . 164
Driving Environment . . . . . . . . . . . . . . . . . . . 164
Vehicle Design . . . . . . . . . . . . . . . . . . . . . . . . . 164
Driving for Better Fuel Economy . . . . . . . 164
Distracted Driving . . . . . . . . . . . . . . . . . . . . . 164
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 165
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 165
Control of a Vehicle . . . . . . . . . . . . . . . . . . . 165
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 167
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . 167
Driving on Wet Roads . . . . . . . . . . . . . . . . . 167
Hill and Mountain Roads . . . . . . . . . . . . . . 168
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . 169
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 169
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 170
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 173
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 174
Starting the Engine . . . . . . . . . . . . . . . . . . . . 175
Winter Cover . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Engine Heater . . . . . . . . . . . . . . . . . . . . . . . . . 177
Retained Accessory Power (RAP) . . . . . . . 178
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 178
Shifting out of Park . . . . . . . . . . . . . . . . . . . 179Parking over Things That Burn . . . . . . . . 180
Extended Parking . . . . . . . . . . . . . . . . . . . . . . 180
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 180
Running the Vehicle While Parked . . . . . 181
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . . 181
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 183
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . . . . . . . . . . . 183
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 184
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 185
Ride Control Systems
Traction Control/Electronic Stability
Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 186
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 188
Rear Vision Camera (RVC) . . . . . . . . . . . . . 190
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191 Forward Collision Alert (FCA)
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 192
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 194
Lane Departure Warning (LDW) . . . . . . . . 195
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 196
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 196
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . 196
Fuels in Foreign Countries . . . . . . . . . . . . . 197
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 197
Filling the Tank (Capless Fuel Fill) . . . . . . 197
Filling the Tank (Capped Fuel Fill) . . . . . 198
Filling a Portable Fuel Container . . . . . . 200
Trailer Towing
General Towing Information . . . . . . . . . . 200
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . 200

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 165
enacted laws regarding driver distraction.
Become familiar with the local laws in
your area.
To avoid distracted driving, keep your eyes
on the road, keep your hands on the
steering wheel, and focus your attention on
driving.
.Do not use a phone in demanding driving
situations. Use a hands-free method to
place or receive necessary phone calls.
.Watch the road. Do not read, take notes,
or look up information on phones or
other electronic devices.
.Designate a front seat passenger to
handle potential distractions.
.Become familiar with vehicle features
before driving, such as programming
favorite radio stations and adjusting
climate control and seat settings. Program
all trip information into any navigation
device prior to driving.
.Wait until the vehicle is parked to
retrieve items that have fallen to the
floor.
.Stop or park the vehicle to tend to
children.
.Keep pets in an appropriate carrier or
restraint.
.Avoid stressful conversations while
driving, whether with a passenger or on a
cell phone.
{Warning
Taking your eyes off the road too long or
too often could cause a crash resulting in
injury or death. Focus your attention on
driving.
Refer to the infotainment section for more
information on using that system and the
navigation system, if equipped, including
pairing and using a cell phone.
Defensive Driving
Defensive driving means “always expect the
unexpected.” The first step in driving
defensively is to wear the seat belt. See
Seat Belts 032.
.Assume that other road users
(pedestrians, bicyclists, and other drivers)
are going to be careless and make
mistakes. Anticipate what they may do
and be ready.
.Allow enough following distance between
you and the driver in front of you.
.Focus on the task of driving.
Impaired Driving
Death and injury associated with impaired
driving is a global tragedy.
{Warning
Drinking alcohol or taking drugs and then
driving is very dangerous. Your reflexes,
perceptions, attentiveness, and judgment
can be affected by even a small amount
of alcohol or drugs. You can have a
serious —or even fatal —collision if you
drive after drinking or taking drugs.
Do not drive while under the influence of
alcohol or drugs, or ride with a driver
who has been drinking or is impaired by
drugs. Find alternate transportation
home; or if you are with a group,
designate a driver who will remain sober.
Control of a Vehicle
Braking, steering, and accelerating are
important factors in helping to control a
vehicle while driving.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
174 Driving and Operating
Ignition Positions
The vehicle has an electronic keyless ignition
with pushbutton start. The RKE transmitter
must be in the vehicle for the system to
operate.
If the vehicle is not working, the vehicle
may be near a strong antenna signal
causing interference to the Keyless Access
system. SeeRemote Keyless Entry (RKE)
System Operation 07.
To shift out of P (Park), the ignition must be
on or in ACC/ACCESSORY, and the brake
must be applied. Stopping the Engine/LOCK/OFF (No Indicator
Lights) :
When the vehicle is stopped, press
ENGINE START/STOP once to turn the engine
off. If the vehicle is in P (Park), the ignition
will turn off, and Retained Accessory
Power (RAP) will remain active. See Retained
Accessory Power (RAP) 0178.
If the vehicle is not in P (Park), the ignition
will return to ACC/ACCESSORY and the Driver
Information Center (DIC) will display the
message SHIFT TO PARK.
When the vehicle is shifted into P (Park), the
ignition system turn off.
Do not turn the ignition off when the
vehicle is moving. This will cause a loss of
power assist in the brake and steering
systems and disable the airbags.
If the vehicle must be shut off in an
emergency: 1. Brake using a firm steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
After shifting to N (Neutral), firmly apply
the brakes and steer the vehicle to a
safe location. 3. Come to a complete stop, shift to
P (Park), and turn the ignition off.
4. Set the parking brake. See Parking Brake
0 184.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, only shut the
vehicle off in an emergency.
If the vehicle cannot be pulled over, and
must be shut off while driving, press and
hold ENGINE START/STOP for longer than
two seconds, or press twice in five seconds.
ACC/ACCESSORY (Amber Indicator Light) :
This mode allows you to use some electrical
accessories when the engine is off. With the
ignition off, pressing ENGINE START/STOP
one time without the brake pedal applied
will place the ignition system in ACC/
ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to OFF after five minutes to
prevent battery rundown.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 175
ON/RUN/START (Green Indicator Light) :This
mode is for driving and starting. With the
ignition off, and the brake pedal applied,
pressing ENGINE START/STOP once will place
the ignition system in ON/RUN/START.
Once engine cranking begins, release ENGINE
START/STOP. Engine cranking will continue
until the engine starts. See Starting the
Engine 0175.
The engine will then remain in ON/RUN.
Service Mode
This power mode is available for service and
diagnostics, and to verify the proper
operation of the malfunction indicator lamp
as may be required for emission inspection
purposes.
With the vehicle off, and the brake pedal
not applied, pressing and holding ENGINE
START/STOP for more than five seconds will
place the vehicle in Service Mode.
The instruments and audio system will
operate as they do in ON/RUN, but the
vehicle will not be able to be driven. The
engine will not start in Service Mode.
Press ENGINE START/STOP again to turn the
vehicle off.Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). To restart the vehicle when it is
already moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you could
damage the transmission. Shift to P (Park)
only when the vehicle is stopped.
Caution
If you add electrical parts or accessories,
you could change the way the engine
operates. Any resulting damage would
not be covered by the vehicle warranty.
See Add-On Electrical Equipment 0200.
Starting Procedure 1. With the Keyless Access system, the RKE transmitter must be in the vehicle. Press
ENGINE START/STOP with the brake pedal
applied. When the engine begins
cranking, let go of the button.
The idle speed will go down as the
engine gets warm. Do not race the
engine immediately after starting it. If the RKE transmitter is not in the
vehicle, if there is interference, or if the
RKE transmitter battery is low, the Driver
Information Center (DIC) will display a
message. See
Driver Information Center
(DIC) 086 and
Remote Keyless Entry (RKE) System
Operation 07.
Caution
Cranking the engine for long periods of
time, by pressing ENGINE START/STOP
immediately after cranking has ended,
can overheat and damage the cranking
motor, and drain the battery. Wait at
least 15 seconds between each try, to let
the cranking motor cool down.
2. If the engine does not start after five to 10 seconds, especially in very cold
weather (below −18 °C or 0 °F), it could
be flooded with too much gasoline. Try
pushing the accelerator pedal all the way
to the floor and holding it there as you
hold ENGINE START/STOP, for up to a
maximum of 15 seconds. Wait at least
15 seconds between each try, to allow
the cranking motor to cool down.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Driving and Operating 177
2. Push the plastic hooks back to engagethe grille slats.
3. Repeat for all hooks to fully engage cover to grille.
4. Make sure all clips remain engaged during installation. The cover should be
stretched to a tight fit when properly
installed.
Engine Heater
Vehicles may have an engine heater. The
engine heater can help in cold weather
conditions at or below −18 °C (0 °F) for easier
starting and better fuel economy during
engine warm-up. Plug in the heater at least
four hours before starting the vehicle. An internal thermostat in the plug end of the
cord will prevent engine heater operation at
temperatures above
−18 °C (0 °F).
{Warning
Do not plug in the engine block heater
while the vehicle is parked in a garage or
under a carport. Property damage or
personal injury may result. Always park
the vehicle in a clear open area away
from buildings or structures.
To Use the Engine Heater
1. Turn off the engine.
2. Open the hood and unwrap the electrical
cord. The cord is in the driver side of the
engine compartment, near the battery.
It is shipped from the factory with a tie
holding it in place. Use care in removing
the tie so that the cord is not damaged.
Check the heater cord for damage. If it is
damaged, do not use it. See your dealer
for a replacement. Inspect the cord for
damage yearly.
3. Plug it into a normal, grounded 110-volt AC outlet.
{Warning
Improper use of the heater cord or an
extension cord can damage the cord and
may result in overheating and fire.
.Plug the cord into a three-prong
electrical utility receptacle that is
protected by a ground fault detection
function. An ungrounded outlet could
cause an electric shock.
.Use a weatherproof, heavy-duty,
15 amp-rated extension cord if needed.
Failure to use the recommended
extension cord in good operating
condition, or using a damaged heater
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
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180 Driving and Operating
3. Remove the cover on the console.
4. Insert and push the key into the slot.5. Move the shift lever out of P (Park).
If P (Park) is selected again after the key
is removed from the slot, the shift lever
will be locked again.
6. Remove the key from the slot.
7. Replace the cover.
8. Have the cause of the problem fixed by your dealer.
Parking over Things That Burn
{Warning
Things that can burn could touch hot
exhaust parts under the vehicle and
ignite. Do not park over papers, leaves,
dry grass, or other things that can burn.
Extended Parking
It is best not to park with the vehicle
running. If the vehicle is left running, be
sure it will not move and there is adequate
ventilation.
See Shifting Into Park 0178 and
Engine Exhaust 0180.
If the vehicle is left parked and running with
the RKE transmitter outside the vehicle, it
will continue to run for up to half an hour. If the vehicle is left parked and running with
the RKE transmitter inside the vehicle, it will
continue to run for up to an hour.
The vehicle could turn off sooner if it is
parked on a hill, due to lack of
available fuel.
The timer will reset if the vehicle is taken
out of P (Park) while it is running.
Engine Exhaust
{
Warning
Engine exhaust contains carbon monoxide
(CO), which cannot be seen or smelled.
Exposure to CO can cause
unconsciousness and even death.
Exhaust may enter the vehicle if:
.The vehicle idles in areas with poor
ventilation (parking garages, tunnels,
deep snow that may block underbody
airflow or tail pipes).
.The exhaust smells or sounds strange
or different.
.The exhaust system leaks due to
corrosion or damage. (Continued)

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Driving and Operating 181
Warning (Continued)
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed.
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running. If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See
Shifting Into Park
0 178 and
Engine Exhaust 0180.
Automatic Transmission
The selected gear is also shown in the
instrument cluster.
P : This position locks the drive wheels. Use
P (Park) when starting the engine because
the vehicle cannot move easily.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0178.
Make sure the shift lever is fully in P (Park)
before starting the engine. The vehicle has
an automatic transmission shift lock control
system. The regular brake must be fully
applied first and then the shift lever button
must be pressed before shifting from
P (Park) when the ignition is on. If you
cannot shift out of P (Park), ease pressure on
the shift lever, then push the shift lever all
the way into P (Park) as you maintain brake
application. Then press the shift lever button
and move the shift lever into another gear.
See Shifting out of Park 0179.