climate control BUICK ENCORE 2021 Owner's Manual

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Contents
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Keys, Doors, and Windows . . . . . . . . . . . . . . . 6
Seats and Restraints . . . . . . . . . . . . . . . . . . . . . 24
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Instruments and Controls . . . . . . . . . . . . . . . . 71
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Infotainment System . . . . . . . . . . . . . . . . . . . 103
Climate Controls . . . . . . . . . . . . . . . . . . . . . . . . 159
Driving and Operating . . . . . . . . . . . . . . . . . . 163
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Service and Maintenance . . . . . . . . . . . . . . 266
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . 279
Customer Information . . . . . . . . . . . . . . . . . . 282
Reporting Safety Defects . . . . . . . . . . . . . . . 290
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 294
Connected Services . . . . . . . . . . . . . . . . . . . . . 299
Index . . . . . . . . . . . . . . . . . . . . . . . . . . 302
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, BUICK, the
BUICK Emblem, and ENCORE are trademarks
and/or service marks of General Motors LLC,
its subsidiaries, affiliates, or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for Buick Motor Division wherever
it appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may not be available in your region, or changes
subsequent to the printing of this owner’s
manual.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Litho in U.S.A.
Part No. 84709979 B Second Printing©2020 General Motors LLC. All Rights Reserved.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Introduction 5
1.Air Vents 0161.
2. Turn Signal Lever. See Turn and
Lane-Change Signals 099.
Headlamp High/Low-Beam Changer 097.
3. Instrument Cluster 076.
4. Driver Information Center (DIC) Display. See Driver Information Center (DIC) 086.
5. Windshield Wiper/Washer 072.
Rear Window Wiper/Washer 073.
6. Light Sensor. See Automatic Headlamp
System 098.
7. Infotainment Controls. See Overview (8
Inch Screen) 0105 or
Overview (7 Inch Screen) 0138.
8. Climate Control Systems 0159.
9. Instrument Panel Storage 067.
10. Shift Lever. See Automatic Transmission
0 181.
11. Traction Control/Electronic Stability
Control 0185.
Hazard Warning Flashers 099.
Passenger Airbag Status Indicator. See
Passenger Sensing System 044.
12. Park Assist 0191 (If Equipped).
13. Lane Departure Warning (LDW) 0195 (If
Equipped). 14. Engine START/STOP button. See
Ignition
Positions 0174.
15. Steering Wheel Controls 072.
16. Horn 072.
17. Steering Wheel Adjustment 071.
18. Cruise Control 0186.
Forward Collision Alert (FCA) System
0 192 (If Equipped).
19. Hood Release. See Hood0203.
20. Instrument Panel Storage 067.
21. Data Link Connector (DLC) (Out of View).
22. Exterior Lamp Controls 097.
Instrument Panel Illumination Control
0 100.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 13
The battery is not rechargeable. To replace
the battery:
1. Press the button on the back of the RKEtransmitter and pull the key out. Never
pull the key out without pressing the
button.
2. Separate the two halves of thetransmitter using a flat tool inserted into
the area near the key slot.
3. Remove the battery by pushing on thebattery and sliding it toward the bottom
of the transmitter.
4. Insert the new battery, positive side facing the back cover. Push the battery
down until it is held in place. Replace
with a CR2032 or equivalent battery.
5. Snap the battery cover back on to the transmitter.
6. Reinsert the key.
Remote Vehicle Start
The vehicle may have this feature that
allows you to start the engine from outside
the vehicle.
/: This button will be on the RKE
transmitter if the vehicle has remote start.
The climate control system will use the
previous settings during a remote start.
Laws in some local communities may restrict
the use of remote starters. For example,
some laws require a person using remote
start to have the vehicle in view. Check local
regulations for any requirements.
Do not use remote start if the vehicle is low
on fuel as it may run out of fuel.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
14 Keys, Doors, and Windows
Other conditions can affect the performance
of the transmitter. SeeRemote Keyless Entry
(RKE) System 07.
Starting the Vehicle
To start the engine using the remote start
feature:
1. Press and release
Q.
2. Immediately after completing Step 1, press and hold
/for at least
four seconds or until the turn signal
lamps flash. The turn signal lamps
flashing confirms the request to remote
start the vehicle has been received.
When the engine starts, the parking lamps
will turn on and remain on as long as the
engine is running. The doors will be locked
and the climate control system may
come on.
The engine will continue to run for
15 minutes. After 30 seconds, repeat the
steps if a 15-minute extension is desired.
Remote start can be extended only once.
Press ENGINE START/STOP and the brake
with the RKE Transmitter in the vehicle to
drive. Extending Engine Run Time
The engine run time can also be extended
by another 15 minutes, if during the first
15 minutes Steps 1 and 2 are repeated while
the engine is still running. An extension can
be requested 30 seconds after starting. This
provides a total of 30 minutes.
The remote start can only be extended once.
When the remote start is extended, the
second 15-minute period is added on to the
first 15 minutes for a total of 30 minutes.
A maximum of two remote starts, or a
remote start with an extension, are allowed
between ignition cycles.
The ignition must be turned on and then off
before the remote start procedure can be
used again.
Canceling a Remote Start
To cancel a remote start, do one of the
following:
.Press and hold/until the parking lamps
turn off.
.Turn on the hazard warning flashers.
.Turn the vehicle on and then off. Conditions in Which Remote Start Will
Not Work
The remote vehicle start feature will not
operate if:
.A transmitter is in the vehicle.
.The vehicle is on.
.The hood is not closed.
.The hazard warning flashers are on.
.The malfunction indicator lamp is on.
.The engine coolant temperature is
too high.
.The oil pressure is low.
.Two remote vehicle starts, or a single
remote start with an extension, have
already been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
(Continued)

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Keys, Doors, and Windows 17
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety lock
is on: 1. Unlock the door by activating the inside handle, by using the power door lock
switch, or by using the Remote Keyless
Entry (RKE) transmitter.
2. Open the door from the outside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Insert the key into the safety lock slot and turn it so the slot is in the vertical
position. Do the same for the other door.
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it
is driven with the liftgate, hatch/trunk
open, or with any objects that pass
through the seal between the body and
the hatch/trunk or liftgate. Engine
(Continued)
Warning (Continued)
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or hatch/trunk open:
.Close all of the windows.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See“Climate Control Systems”
in the Index.
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
For more information about carbon
monoxide, see Engine Exhaust 0180.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area above
and behind the liftgate is clear before
opening it. To open the liftgate, press
Kon the power
door lock switch or press
Kon the RKE
transmitter to unlock all doors. See Power
Door Locks 015 and
Remote Keyless Entry (RKE) System
Operation 07.
Press the touch pad below the license plate
and lift up.
The liftgate may also be opened while the
vehicle is locked by pressing the touch pad
while the RKE transmitter is within 1 m (3 ft)
of the rear of the vehicle.
To close the liftgate, push from the center
to ensure that it fully latches.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
20 Keys, Doors, and Windows
Power Mirrors
To adjust the mirrors:1. Turn the selector switch to L (Left) or R (Right) to choose the driver or passenger
mirror.
2. Move the control to adjust the mirror.
3. Turn the selector switch to
9to
deselect the mirror.
Folding Mirrors
Manual Folding Mirrors
These mirrors can be folded inward to
prevent damage when going through an
automatic car wash. To fold, pull the mirror
toward the vehicle. Push the mirror outward
to return it to the original position.
Heated Mirrors
This vehicle has heated mirrors:
1: Press to heat the mirrors.
See “Rear Window Defogger” underClimate
Control Systems 0159.
Interior Mirrors
Interior Rearview Mirrors
Adjust the rearview mirror for a clear view
of the area behind your vehicle.
If equipped with OnStar, the vehicle may
have three control buttons at the bottom of
the mirror. See OnStar Overview 0294.
To avoid accidental OnStar calls, clean the
mirror with the ignition off. Do not spray
glass cleaner directly on the mirror. Use a
soft towel dampened with water.
Manual Rearview Mirror
If equipped with a manual rearview mirror,
push the tab forward for daytime use and
pull it for nighttime use to avoid glare from
the headlamps from behind.
Automatic Dimming Rearview
Mirror
If equipped, automatic dimming reduces the
glare of headlamps from behind. The
dimming feature comes on when the vehicle
is started.
Windows
{
Warning
Never leave a child, a helpless adult, or a
pet alone in a vehicle, especially with the
windows closed in warm or hot weather.
They can be overcome by the extreme
heat and suffer permanent injuries or
even death from heat stroke.

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Lighting 101
Reading Lamps
The front reading lamps are in the overhead
console.
#or$:Press to turn each lamp on
or off.
Lighting Features
Entry Lighting
Some exterior lamps and interior lamps turn
on briefly at night, or in areas with limited
lighting, when
Kis pressed on the Remote
Keyless Entry (RKE) transmitter. When a
door is opened, the interior lamps come on.
They stay on for about 20 seconds. When all of the doors have been closed or the
ignition is turned on, they gradually
fade out.
This feature can be changed. See
“Vehicle
Locator Lights” underVehicle Personalization
(8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
Exit Lighting
Some exterior lamps and interior lights
come on at night, or in areas with limited
lighting, when the driver door is opened
after the ignition is turned off. The interior
lamps come on after the ignition is turned
off. The exterior lamps and interior lamps
remain on for a set amount of time, then
automatically turn off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
This feature can be changed. See Vehicle
Personalization (8 Inch Screen) 089 or
Vehicle Personalization (7 Inch Screen) 094.
Battery Load Management
The vehicle has Electric Power Management
(EPM) that estimates the battery's
temperature and state of charge. It then
adjusts the voltage for best performance
and extended life of the battery.
When the battery's state of charge is low,
the voltage is raised slightly to quickly bring
the charge back up. When the state of
charge is high, the voltage is lowered
slightly to prevent overcharging. If the
vehicle has a voltmeter gauge or a voltage
display on the Driver Information Center
(DIC), you may see the voltage move up or
down. This is normal. If there is a problem,
an alert will be displayed.
The battery can be discharged at idle if the
electrical loads are very high. This is true for
all vehicles. This is because the generator
(alternator) may not be spinning fast
enough at idle to produce all the power
needed for very high electrical loads.
A high electrical load occurs when several of
the following are on, such as: headlamps,
high beams, fog lamps, rear window
defogger, climate control fan at high speed,

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
140 Infotainment System
Android Auto
Touch the Android Auto icon to activate
Android Auto if equipped, after a supported
device is connected. SeeApple CarPlay and
Android Auto 0153.
OnStar Services
If equipped, touch the OnStar icon to display
the OnStar Services and Account pages.
Climate
If equipped, touch the Climate icon to
display the Climate main page.
Camera
If equipped, touch the Camera icon to access
the camera application.
SiriusXM
If equipped, touch the SiriusXM icon to
display the SiriusXM radio service.
Shortcut Tray
The shortcut tray is near the bottom of the
display. It shows up to four applications.
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, it may gray out. When a
feature is touched, it may highlight.
Infotainment Gestures
Use the following finger gestures to control
the infotainment system.
Touch/Tap
Touch/Tap is used to select an icon or
option, activate an application, or change
the location inside a map. Touch and Hold
Touch and hold can be used to start another
gesture, or to move or delete an application.
Drag
Drag is used to move applications on the
Home Page, or to pan the map. To drag the
item, it must be held and moved along the
display to the new location. This can be

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
Climate Controls 159
Climate Controls
Climate Control Systems
Climate Control Systems . . . . . . . . . . . . . . . 159
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Maintenance
Air Intake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Passenger Compartment Air Filter . . . . . 161
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
Climate Control Systems
The heating, cooling, defrosting, and ventilation for the vehicle can be controlled with this
system.
1. Temperature Control
2. Air Delivery Modes
3. Fan Control
4. Defrost5. Rear Window Defogger
6. Air Conditioning
7. Recirculation

Buick Encore Owner Manual (GMNA-Localizing-U.S./Canada-14607636) -
2021 - CRC - 8/18/20
160 Climate Controls
The following are climate control settings
that use more fuel:
.Defrost mode
.Extreme temperature settings
.High fan speed settings
To help reduce fuel usage:
.Select a temperature setting that is
higher in hot weather and lower in cold
weather.
.Turn off the air conditioning when it is
not needed.
.Only use defrost to clear the windows.
9: Turn the knob clockwise or
counterclockwise to increase or decrease the
fan speed. Turn the knob completely to 0 to
turn off the fan and air conditioning
compressor.
Temperature Control : Turn the knob
clockwise or counterclockwise to increase or
decrease the temperature setting.
Air Delivery Mode Control : Press
[,Y,
or
Xto change the direction of the airflow.
Air delivery mode settings can be combined.
An indicator light comes on in the selected
mode button.
[: Air is directed to the floor outlets.
Y:Air is directed to the instrument panel
outlets.
X: Air is directed to the windshield and
side window vents.
0: Press to clear the windshield of fog or
frost more quickly. Air is directed to the
windshield.
For best results, clear all snow and ice from
the windshield before defrosting.
Do not drive the vehicle until all the
windows are clear.
Air Conditioning
#: Press to turn the air conditioning on or
off. If the fan is turned off or the outside
temperature falls below freezing, the air
conditioner will not run and the indicator
light turns off.
h: Press to turn on the recirculation. An
indicator light comes on. Air is recirculated
inside the vehicle. It helps to quickly cool
the air inside the vehicle or reduce entry of
outside air and odors. To improve fuel
efficiency and to cool the vehicle faster,
recirculation may be automatically selected
in warm weather when the temperature is
set to the coldest setting. The recirculation light will not come on. Press
hto select
recirculation; press it again to select
outside air.
Rear Window and Outside Mirror
Defogger
1: Press to turn the rear window and
outside mirror defogger on or off. An
indicator light comes on to show that the
feature is on.
The defogger only works when the ignition
is on. The rear window defogger turns off
after about 15 minutes. It can also be turned
off by pressing
1again or by turning the
ignition off or to ACC/ACCESSORY.
Do not drive the vehicle until all the
windows are clear.
If equipped with heated outside mirrors,
they turn on with the rear window defogger
and help to clear fog or frost from the
surface of the mirror. See Heated Mirrors
0 20.
Caution
Do not use a razor blade or sharp object
to clear the inside rear window. Do not
adhere anything to the defogger grid
(Continued)