BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
190 Infotainment System
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See
the mobile device manufacturer's
user guide for Bluetooth functions
before pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main
page on the infotainment display
will show the Connect Phone
option. Touch this option to
connect. Another way to connect
is to touch the Phones tab at the
top right of the display and then
touch Add Phone.
. A Bluetooth smartphone with
music capability can be paired to
the vehicle as a smartphone and
a music player at the same time.
. Up to 10 devices can be paired
to the Bluetooth system. .
The pairing process is disabled
when the vehicle is moving.
. Pairing only needs to be
completed once, unless the
pairing information on the cell
phone changes or the cell phone
is deleted from the system.
. If multiple paired cell phones are
within range of the system, the
system connects to the paired
cell phone that is set to First to
Connect. If there is no cell
phone set to First to Connect, it
will link to the cell phone which
was used last. To link to a
different paired cell phone, see
“Linking to a Different Phone”
later in this section.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone
before the pairing process is
started.
2. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display. 3. Touch Phones at the top of the
infotainment display. There is
also a Connect Phones option
in the middle of the Phone
display which will shortcut to
the Phone List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display
from your cell phone’s
Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the
six-digit code showing on the
infotainment display and touch
Pair. The code on the cell
phone and infotainment display
will need to be acknowledged
for a successful pair.
7. Start the pairing process on the cell phone to be paired to the
vehicle. See the cell phone
manufacturer's user guide for
information on this process.
Once the cell phone is paired,
it will show under Connected.

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8. If the vehicle name does notappear on your cell phone,
there are a few ways to start
the pairing process over:
.Turn the cell phone off and
then back on.
. Go back to the beginning of
the Phone menus on the
infotainment display and
restart the pairing process.
. Reset the cell phone, but
this step should be done as
a last effort.
9. If the cell phone prompts to accept connection or allow
phone book download, touch
Always Accept and Allow. The
phone book may not be
available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect. To enable a paired cell
phone as the First to Connect
phone:
1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell
phones and mobile devices.
4. Touch the information icon to the right of the cell phone to
open the cell phone’s
settings menu.
5. Touch the First to Connect option, to enable the setting for
that device.
Cell phones and mobile devices can
be added, removed, connected, and
disconnected. A sub-menu will
display whenever a request is made
to add or manage cell phones and
mobile devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it
can connect simultaneously
alongside another Bluetooth mobile
device. In doing so, the Secondary
Phone will be labeled as Incoming
Calls. This means the mobile device
can only receive calls. The Address
Book of a Secondary Phone will not
be available and hands-free
outgoing calls cannot be placed
using this cell phone.
If needed, touch the Secondary
Phone while in the Phones list to
swap it into the Outgoing and
Incoming role. This role makes it
possible to place outgoing calls from
the Contacts and Recents list.
Listing All Paired and Connected
Phones
1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.

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192 Infotainment System
Disconnecting a Connected Phone1. Touch the Phone icon on the Home Page.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone or
mobile device to show the cell
phone’s or mobile device’s
information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone to
display the cell phone’s or
mobile device’s information
display.
4. Touch Forget Device. Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the
vehicle and paired to the Bluetooth
system.
1. Touch the Phone icon on the Home Page or the phone icon
on the shortcut tray near the
bottom of the display.
2. Touch Phones.
3. Touch the new cell phone to link to from the not connected
phone list. See “First to
Connect Paired Phones” and
“Secondary Phone” previously
in this section.
Switching to Handset or
Handsfree Mode
To switch between handset or
handsfree mode:
. While the active call is
hands-free, touch the Handset
option to switch to the
handset mode. The mute icon will not be
available or functional while
Handset mode is active.
. While the active call is on the
handset, touch the Handset
option to switch to the
hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal
cell phone contact information for all
cell phones that support the Phone
Book feature. Become familiar with
the cell phone settings and
operation. Verify the cell phone
supports this feature.
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell
phone.
To make a call using the
Contacts menu:
1. Touch the Phone icon on the Home Page.

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2. Touch Contacts.
3. The Contacts list can besearched by using the first
character. Touch A-Z on the
infotainment display to scroll
through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the
Keypad
To make a call by dialing the
numbers:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter a phone number. 3. Touch
#on the infotainment
display to start dialing the
number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact
names using the digits on the
keypad to search.
Results will show on the right
side of the display. Touch one
to place a call.
Accepting or Declining a Call
When an incoming call is received,
the infotainment system mutes and
a ring tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Press
gon the steering wheel
controls. .
Touch Answer on the
infotainment display.
Declining a Call
There are two ways to decline
a call:
. Press
ion the steering wheel
controls.
. Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on
the Bluetooth cell phone and
enabled by the wireless service
carrier to work.
Accepting a Call
Press
gto answer, then touch
Switch on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display

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194 Infotainment System
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch
Phone on the Home Page to display
Call View. While in Call View, touch
the call information of the call on
hold to change calls.
Three-Way Calling
Three-way calling must be
supported on the Bluetooth cell
phone and enabled by the wireless
service carrier to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents,
Contacts, or Keypad.
3. When the second call is active, touch the merge icon to
conference the three-way call
together.
Ending a Call
.Pression the steering wheel
controls.
. Touch
#on the infotainment
display, next to a call, to end
only that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the
Android Auto and Apple CarPlay
icons will change from gray to color
on the Home Page of the
infotainment display. To use Android Auto and/or Apple
CarPlay:
1. Download the Android Auto app to your smartphone from
the Google Play store. There is
no app required for Apple
CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best
performance, it is highly
recommended to use the
device’s factory-provided USB
cable. Aftermarket or
third-party cables may
not work.
3. When the phone is first connected to activate Apple
CarPlay or Android Auto, the
message “Device Projection
Privacy Consent” will appear.
. Touch Continue to launch
Apple CarPlay or
Android Auto.

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.Touch Disable to remove
Apple CarPlay and Android
Auto capability from the
vehicle Settings menu.
Other functions may
still work.
The Android Auto and Apple
CarPlay icons on the Home Page
will illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon USB connection. If not,
touch the Android Auto or Apple
CarPlay icon on the Home Page to
launch.
Press
{on the center stack to
return to the Home Page.
Features are subject to change. For
further information on how to set up
Android Auto and Apple CarPlay in
the vehicle, see my.buick.com.
Android Auto is provided by
Google and is subject to Google’ s
terms and privacy policy. Apple
CarPlay is provided by Apple and is
subject to Apple’ s terms and privacy
policy. Data plan rates apply.
For Android Auto support see https://support.google.com/
androidauto. For Apple CarPlay
support see www.apple.com/ios/
carplay/. Apple or Google may
change or suspend availability at
any time. Android Auto, Android,
Google, Google Play, and other
marks are trademarks of Google
Inc.; Apple CarPlay is a trademark
of Apple Inc.
Press
{on the center stack to exit
Android Auto or Apple CarPlay. To
enter back into Android Auto or
Apple CarPlay, press and hold
{on
the center stack.
Apple CarPlay and Android Auto
can be disabled from the
infotainment system. To do this,
touch Home, Settings, and then
touch the Apps tab along the top of
the display. Use the On/Off toggled
to turn off Apple CarPlay or
Android Auto.
Settings
The settings menu may be
organized into three categories.
Select the desired category by
touching System, Apps, or Vehicle.
To access the menus:
1. Touch the Settings icon on the Home Page on the
infotainment display.
2. Touch the desired category to display a list of available
options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to disable
or enable a feature.
5. Touch
zto go to the top level
of the Settings menu.

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196 Infotainment System
System
The menu may contain the
following:
Time / Date
Use the following features to set the
clock:
.Automatic Time and Date: Touch
On to have the time and date
automatically set. When this
feature is off, the time and date
can be manually set.
. Set Time: Touch to manually set
the time using the controls on
the infotainment display.
. Set Date: Touch to manually set
the date using the controls on
the infotainment display.
. Automatic Time Zone: Touch Off
or On to disable or enable
automatic update of the time
zone based on vehicle location.
When this feature is on, the time
zone cannot be manually set.
. Select Time Zone: Touch to
manually set the time zone.
Touch a time zone from the list. .
Use 24-hour Format: Touch to
specify the clock format shown.
Touch Off or On.
Language
This will set the display language
used on the infotainment display.
Touch Language and select the
appropriate language.
Phones
Touch to connect to a different cell
phone or mobile device source,
disconnect a cell phone or media
device, or delete a cell phone or
media device.
Wi-Fi Networks
This will show connected and
available Wi-Fi networks.
If a 4G LTE data package is not
active on the vehicle, the
infotainment system can be
connected to an external protected
Wi-Fi network, such as a mobile
device or home hotspot, to utilize
connected services. Wi-Fi Hotspot
Touch and the following may
display:
.
Wi-Fi Services: This allows
devices to use the vehicle
hotspot.
Touch the controls on the
infotainment display to disable or
enable.
. Wi-Fi Name: Touch to change
the vehicle Wi-Fi name.
. Wi-Fi Password: Touch to
change the vehicle Wi-Fi
password.
. Connected Devices: Touch to
show connected devices.
. Share Hotspot Data: Touch
Enable to allow devices to use
the vehicle hotspot and its data,
or touch Disable to allow devices
to only use the vehicle hotspot.

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Privacy
If equipped, touch and the following
may display:
.Location Services: This setting
determines if data sharing can
be used by features including
Wi-Fi, Hotspot, and applications.
Touch Off to disable data
services. Emergency services
and phone calls, such as calls
with OnStar Advisors or others,
will not be affected when Off is
selected.
. Voice Recognition Sharing: This
setting determines if voice
commands can be shared with a
cloud-based voice recognition
system. Touch Off to prevent the
sharing and possible recording
of your voice commands with
this system. This may limit the
system’ s ability to understand
your voice commands and may
disable some features.
. Types: This setting lists all
Android-defined as dangerous
permissions currently used by
the infotainment system, the number of applications that have
requested this permission, and
the number of applications that
are allowed to use this
permission.
. Used By Applications: This
setting lists all applications that
are requested or are using
Android-defined as dangerous
permissions. Only requested and
active permissions are shown.
Display
Touch and the following may
display:
. Mode: This adjusts the
appearance of the navigation
map view and any downloaded
apps optimized for day or night
time conditions. Set to Auto for
the display to automatically
adjust based on bright/dark
conditions.
Touch Auto, Day, or Night to
adjust the display.
. Calibrate Touchscreen: Touch to
calibrate the infotainment display
and follow the prompts. .
Turn Display Off: Touch to turn
the display off. Touch anywhere
on the infotainment display or
press any infotainment control
on the center stack again to turn
the display on.
Sounds
Touch and the following may
display:
. Maximum Startup Volume: This
feature adjusts the maximum
volume of the infotainment
system when you start your
vehicle. To set the maximum
startup volume, touch the
controls on the infotainment
display to increase or decrease.
. Audible Touch Feedback: This
setting determines if a sound
plays when touching the
infotainment display or radio
controls. This feature can be
turned off or on.

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Voice
Touch and the following may
display:
.Confirm More/Less: This setting
specifies how often the voice
recognition system confirms
commands. Touch Confirm More
to have the system check with
you more often before acting on
your commands.
. Prompt Length: This setting
specifies the amount of detail
the voice recognition system
provides when giving you
feedback. Touch Auto to have
the system automatically adjust
to your speech habits. Touch
Informative, Short, or Auto.
. Audio Feedback Speed: Touch
Slow, Medium, or Fast to adjust
how quickly the voice
recognition system speaks.
. Allow Prompt Interruptions: This
setting controls whether voice
commands can be spoken
before voice prompts finish. Turn
this on to speak commands
without hearing the full prompt. Speaking while the prompt is still
playing will immediately stop
playing the current prompt and
recognize your command.
Background noise may cause
accidental interruptions. Touch
Off or On.
. Friendly Prompts: This setting
adjusts the formality of voice
prompts. Touch Off for shorter
prompts. Touch On to hear
prompts with more personality.
Touch Auto to have the prompt
match your command style.
. Tutorial Mode: Touch Off or On
to provide tutorial feedback on
the display.
Favorites
Touch and the following may
display:
. Manage Favorites: Touch to
display a list of Audio, Mobile
Devices.
Favorites can be moved,
renamed, or deleted. To move, touch and hold on the
favorite, and then drag up or
down to rearrange the position.
. Set Number of Audio Favorites:
Touch to select how many
favorites pages can be viewed
from the audio application. The
Auto setting will automatically
adjust this number based on the
number of favorites you have
saved. Touch Auto, 5, 10, 15,
20, 25, 30, 35, or 40.
Updates
If equipped, the infotainment system
can download and install select
software updates over a wireless
connection. The system will prompt
for certain updates to be
downloaded and installed. There is
also an option to check for updates
manually.
To manually check for updates,
touch Settings on the Home Page,
followed by Software Information,
and then System Update. Follow the
on-screen prompts. The steps to
check for, download and install
updates may vary by vehicle.

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Downloading Over-the-Air vehicle
software updates requires internet
connectivity, which can be accessed
through the vehicle’s built-in 4G LTE
connection, if equipped and active.
If required, data plans are provided
by a third party. Optionally, a secure
Wi-Fi hotspot such as a compatible
mobile device hotspot, home
hotspot or public hotspot can be
used. Applicable data rates may
apply.
To connect the infotainment system
to a secured mobile device hotspot,
home hotspot, or a public hotspot,
touch Settings on the Home Page,
select the System tab, followed by
Wi-Fi Networks. Select the
appropriate Wi-Fi network, and
follow the on-screen prompts.
Download speeds may vary. On
most compatible mobile devices,
activation of the Wi-Fi hotspot is in
the Settings menu under Mobile
Network Sharing, Personal Hotspot,
Mobile Hotspot or similar.
Availability of Over-the-Air software
updates varies by vehicle and country. For more information on
this feature, see my.buick.com/
learn.
Preferences
Touch the controls on the
infotainment display to disable or
enable the download of new
updates in the background.
About
Touch to view the infotainment
system software information.
Running Applications
If equipped, touch to see a complete
list of applications that are currently
running on the infotainment system.
Return to Factory Settings
Touch and the following may
display:
.
Reset Vehicle Settings: Resets
all vehicle settings for the
current user.
Touch Reset or Cancel. .
Erase Settings and Personal
Data: Erases app data settings,
user profiles, and personal data
including mobile device data.
Touch Erase or Cancel.
. Clear Default Applications:
Resets preferred applications
that have been set to open when
selecting a function. No
application data will be lost.
Touch Clear or Cancel.
Apps
The menu may contain the
following:
Android Auto
This feature allows you to interact
directly with your mobile device on
the infotainment display. See Apple
CarPlay and Android Auto 0194.
Touch Off or On.
Apple CarPlay
This feature allows you to interact
directly with your mobile device on
the infotainment display. See Apple
CarPlay and Android Auto 0194.