Index BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Instruments and Controls . . . . . . . 97
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 223
Vehicle Care . . . . . . . . . . . . . . . . . . 303
Service and Maintenance . . . . . 388
Technical Data . . . . . . . . . . . . . . . . 402
Customer Information . . . . . . . . . 406
Reporting Safety Defects . . . . . . 416
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services . . . . . . . . . . . 426
Index . . . . . . . . . . . . . . . . . . . . 429

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 5/4/20
2 Introduction
Introduction
The names, logos, emblems,
slogans, vehicle model names, and
vehicle body designs appearing in
this manual including, but not limited
to, GM, the GM logo, BUICK,
Encore GX and the BUICK Emblem
are trademarks and/or service
marks of General Motors LLC, its
subsidiaries, affiliates, or licensors.For vehicles first sold in Canada,
substitute the name
“General
Motors of Canada Company” for
Buick Motor Division wherever it
appears in this manual.
This manual describes features that
may or may not be on the vehicle
because of optional equipment that
was not purchased on the vehicle,
model variants, country
specifications, features/applications
that may not be available in your
region, or changes subsequent to
the printing of this owner ’s manual.
Refer to the purchase
documentation relating to your
specific vehicle to confirm the
features.
Keep this manual in the vehicle for
quick reference.
Canadian Vehicle Owners
A French language manual can be
obtained from your dealer, at
www.helminc.com, or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de
ce guide en français auprès du
concessionnaire ou à l'adresse
suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about
the vehicle, use the Index in the
back of the manual. It is an
alphabetical list of what is in the
manual and the page number where
it can be found.
Litho in U.S.A.
Part No. 84394118 C Third Printing©2020 General Motors LLC. All Rights Reserved.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Keys, Doors, and Windows 21
To open a rear door when the safety
lock is on:1. Unlock the door by activating the inside handle, by pressing
the driver power door lock
switch, or by using the Remote
Keyless Entry (RKE)
transmitter.
2. Open the door from the outside.
When the safety lock is enabled,
adults and older children will not be
able to open the rear door from the
inside. Cancel the safety locks to
enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever down to unlock. Do the same for the other door.Doors
Liftgate
{Warning
Exhaust gases can enter the
vehicle if it is driven with the
liftgate or trunk/hatch open,
or with any objects that pass
through the seal between the
body and the trunk/hatch or
liftgate. Engine exhaust contains
carbon monoxide (CO) which
cannot be seen or smelled. It can
cause unconsciousness and even
death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
(Continued)
Warning (Continued)
.Adjust the climate control
system to a setting that
brings in only outside air
and set the fan speed to the
highest setting. See
“Climate Control Systems”
in the Index.
. If the vehicle is equipped
with a power liftgate, disable
the power liftgate function.
See Engine Exhaust 0246.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area
above and behind the liftgate is
clear before opening it.
Manual Liftgate
To unlock the liftgate, pressKon
the power door lock switch or press
Kon the Remote Keyless Entry

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Seats and Restraints 55
Always use the correct buckle for
your seating position.
Never route the lap or shoulder belt
over an armrest.
{Warning
The seat belt can be pinched if it
is routed under plastic trim on the
seat, such as trim around the rear
seatback folding handle or side
airbag. In a crash, pinched seat
belts might not be able to provide
adequate protection. Never allow
seat belts to be routed under
plastic trim pieces.
Lap-Shoulder Belt
All seating positions in the vehicle
have a lap-shoulder belt.
The following instructions explain
how to wear a lap-shoulder belt
properly.1. Adjust the seat, if the seat is adjustable, so you can sit up
straight. To see how, see
“Seats” in the Index.
2. Pick up the latch plate and pull
the belt across you. Do not let
it get twisted.
The lap-shoulder belt may lock
if you pull the belt across you
very quickly. If this happens, let
the belt go back slightly to
unlock it. Then pull the belt
across you more slowly.
If the shoulder portion of a
passenger belt is pulled out all
the way, the child restraint
locking feature may be
engaged. See Child Restraint
Systems 077. If this occurs, let
the belt go back all the way
and start again. If the locking

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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70 Seats and Restraints
2. Remove any additional materialfrom the seat, such as
blankets, cushions, seat
covers, seat heaters, or seat
massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. If the shoulder portion of the belt is pulled out all the way,
the child restraint locking
feature will be engaged. This
may unintentionally cause the
passenger sensing system to
turn the airbag off for some
adult-sized occupants. If this
happens, unbuckle the belt, let
the belt go back all the way,
and then buckle the belt again
without pulling the belt out all
the way.
6. Restart the vehicle and have the person remain in this
position for two to three minutes
after the ON indicator is lit.
{Warning
If the front outboard passenger
airbag is turned off for an
adult-sized occupant, the airbag
will not be able to inflate and help
protect that person in a crash,
resulting in an increased risk of
serious injury or even death. An
adult-sized occupant should not
ride in the front outboard
passenger seat, if the passenger
airbag OFF indicator is lit.
Additional Factors Affecting
System Operation
Seat belts help keep the passenger
in position on the seat during
vehicle maneuvers and braking,
which helps the passenger sensing
system maintain the passenger
airbag status. See “Seat Belts”and
“Child Restraints” in the Index for
additional information about the
importance of proper restraint use. A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers can affect how well the
passenger sensing system
operates. We recommend that you
not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See
Adding Equipment to
the Airbag-Equipped Vehicle 071
for more information about
modifications that can affect how
the system operates.
The ON indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{Warning
Stowing articles under the
passenger seat or between the
passenger seat cushion and
(Continued)

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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126 Instruments and Controls
shown in amber. SeeTire Pressure
Monitor System 0352 and
Tire Pressure Monitor Operation
0 353.
Following Distance : When
Adaptive Cruise Control (ACC) is
not engaged, the current follow time
to the vehicle ahead is displayed as
a time value on this page.
If equipped and when ACC has
been engaged, the display switches
to the gap setting page. This page
shows the current gap setting along
with the vehicle ahead indicator.
Brake Pad Life : This displays an
estimate of the remaining life of the
front and rear brake pads.
Messages will display based on
brake pad wear and the state of the
system. Reset the Brake Pad Life
display after replacing the brake
pads. See Brake Pad Life System
0 324
Units : Press
lor thumbwheel on
the turn signal lever while units is
displayed. Select imperial or metric
units by turning adjuster wheel.
Confirm by pressing
lor
thumbwheel.
ECO Drive Assist Menu (ECO)
Items
This menu is only available on some
vehicles. Press MENU on the turn
signal lever until the ECO menu is
displayed. Use
mor thumbwheel
up/down to scroll through the menu
items. Not all items are available on
every vehicle. The following is a list
of all possible menu items:
Fuel Economy : The center
displays the approximate
instantaneous fuel economy as a
number and bar graph. Displayed
above the bar graph is a running
average of fuel economy for the
most recently traveled selected
distance. Displayed below the bar
graph is the best average fuel
economy that has been achieved for
the selected distance. The selected
distance is displayed at the top of
the page as “last xxx mi/km.”
Top Consumers : List of top
comfort consumers currently
switched on is displayed in
descending order. Fuel saving
potential is indicated. During sporadic driving conditions,
the engine will activate the heated
rear window automatically. In this
event, the heated rear window is
indicated as one of the top
consumers, without activation by the
driver.
Economy Trend :
Shows history of
the Average Fuel Economy from the
last 50 km (30 mi). Each bar
represents about 5 km (3 mi) of
driving. During driving the bars will
shift to always reflect the most
recent distance on the right side.
Press and hold
lor thumbwheel to
clear the graph.
ECO Index : Provides feedback on
the efficiency of current driving
behavior. The bar graph shows a
value that is based on current fuel
consumption compared to what is
expected from the vehicle with good
and bad driving habits.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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130 Instruments and Controls
Economy Trend :Shows history of
the Average Fuel Economy from the
last 50 km (30 mi). Each bar
represents about 5 km (3 mi) of
driving. During driving the bars will
shift to always reflect the most
recent distance on the right side.
Press and hold the center toggle
switch to clear the graph or press
p
to reset through the menu.
ECO Index : Provides feedback on
the efficiency of current driving
behavior. The bar graph shows a
value that is based on current fuel
consumption compared to what is
expected from the vehicle with good
and bad driving habits.
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or
too high in your field of view, it
may take you more time to see
things you need to see when it is
(Continued)
Warning (Continued)
dark outside. Be sure to keep the
HUD image dim and placed low in
your field of view.
{Warning
.Do not attach any stickers,
decals, or accessories on
the Head-Up Display (HUD).
. Do not attempt to adjust or
move the HUD screen or
the mechanical door on top
of the instrument panel
by hand.
. Do not place any objects
near the HUD. Objects may
obstruct the image display,
and/or interference from the
objects during activation
may influence the operation
or could damage the
display.
(Continued)
Warning (Continued)
.Do not put any drinks near
the HUD. If liquid flows into
the display, the unit could
be damaged.
. Use caution when opening
or closing the HUD screen
to prevent objects from
falling inside the
mechanical door.
. Use only a soft cloth to
clean the HUD screen. Do
not use any organic
solvents, detergents,
or polishing materials to
prevent damage to the HUD
display.
If equipped with HUD, some
information concerning the
operation of the vehicle is projected
onto the screen on top of the
instrument panel. The information is
projected through the HUD lens on
the driver side of the instrument
panel and focused out toward the
front of the vehicle.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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162 Infotainment System
Audio Players
Avoiding Untrusted Media
Devices
When using media devices such as
USB devices, and mobile devices,
consider the source. Untrusted
media devices could contain files
that affect system operation or
performance. Avoid use if the
content or origin cannot be trusted.
USB Port
Audio stored on a USB device may
be listened to.
This vehicle is equipped with two
USB ports in the center stack.
These ports are for data and
charging. There may also be two
USB ports for charging only at the
rear of the center console.
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.
Playing from a USB
A USB mass storage device can be
connected to the USB port.
Audio extensions supported by the
USB are:
.MP3
. AAC
. OGG
. 3GP Gracenote
When plugging in a USB device,
Gracenote service builds voice tags
for music. Voice tags allow artists,
albums with hard to pronounce
names, and nicknames to be used
to play music through voice
recognition, if equipped.
While indexing, infotainment
features may be available
My Media Library
MyMedia is only available when
more than one indexed device is
connected. It allows access to
content from all indexed media
sources. MyMedia will show as an
available source in the
Source page.
USB MP3 Player and USB Devices
The USB MP3 players and USB
devices connected must comply
with the USB Mass Storage Class
specification (USB MSC).
To play a USB device:
1. Connect the USB.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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174 Infotainment System
be skipped and guidance can
resume to the next waypoint or
destination.
Editing a Waypoint
When waypoints are added during
active guidance, the system allows
a stop to be deleted or the order to
be changed. To edit a waypoint:1. Touch
A.
2. Touch Edit Destinations. .Modify destination order by
touching and holding the
arrow until it is highlighted.
Drag to move the waypoint
up or down the list.
. Delete a waypoint by
touching
Y. A pop-up will
appear to confirm waypoint
removal. Once the request
is confirmed, the system
will remove the address
from the destinations list.
Touch
zon the top right
corner so the system can
recalculate the route. If there is only one address
in the destinations list, the
system will disable the
move and delete functions.
The system will not allow
the final destination to be
deleted.
Map Information
Road network attributes are
contained in the map database for
map information. Attributes include
information such as street names,
street addresses, and turn
restrictions. A detailed area includes
all major highways, service roads,
and residential roads. The detailed
areas include Places of Interest
(POIs) such as restaurants, airports,
banks, hospitals, police stations,
gas stations, tourist attractions, and
historical monuments.
If the vehicle does not have an
applicable service plan, the map
database may not include data for
newly constructed areas or map
database corrections that are
completed after production. Thenavigation system provides full
route guidance in the detailed map
areas.
Zoom Control
The zoom control display is shown
on the map view. A few ways to
zoom in or out are:
.
Touch + or –to zoom in or out
on the map.
. Double tap with one finger to
zoom in or single tap with two
fingers to zoom out on the map.
. Use the index finger and thumb
to zoom out by pinching and
then zoom in by spreading those
two fingers on the map.
Map Gestures and Map Scale
Use the following gestures on the
infotainment display to adjust the
map scale and display options.
.Pinch to zoom in or out.
. Pan the map.
. Use two fingers to tilt down and
change from 2D to 3D. Tilt up to
change back to 2D.

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200 Infotainment System
Touch Off or On.
Apps
Touch and the following may
display:
.Update Apps Automatically: This
allows downloaded applications
to be updated automatically.
Touch the controls on the
infotainment display to disable or
enable.
. About Apps: Touch to view the
versions of the apps software.
Audio
Depending on the current audio
source, different options will be
available.
Touch and the following may
display:
. Tone Settings: Touch to adjust
Equalizer, Fade/Balance,
or Sound Mode. See
“Infotainment System Sound
Menu” inAM-FM Radio 0157.
. Auto Volume: This feature
adjusts the volume based on the
vehicle speed. Touch Off, Low, Medium-Low,
Medium, Medium-High, or High.
. Bose AudioPilot Noise
Compensation Technology (If
Equipped): This feature adjusts
the volume based on the noise
in the vehicle and the speed.
Touch Off or On.
. Manage Favorites: Touch to
display a list of Audio, Mobile
Devices, and Navigation
favorites.
Favorites can be moved,
renamed, or deleted.
To move, touch and hold the
favorite, and then drag up or
down to rearrange the position.
. Set Number of Audio Favorites:
Touch to select how many
favorites pages can be viewed
from the audio application. The
Auto setting will automatically
adjust this number based on the
number of favorites you have
saved. Touch Auto, 5, 10, 15,
20, 25, 30, 35, or 40. .
RDS: This allows the Radio Data
System (RDS) to be turned on
or off.
Touch the controls on the
infotainment display to disable or
enable.
. HD Radio: This allows HD Radio
reception to be turned on or off.
Touch the controls on the
infotainment display to disable or
enable.
. Explicit Content Filter: This
setting allows access to explicit
content SiriusXM channels.
Touch Off or On.
. Manage Phones: Select to
connect to a different phone
source, disconnect a phone,
or delete a phone.
. Reset Music Index: This allows
the music index to be reset if
you are having difficulty
accessing all of the media
content on your device.
Touch Yes or No.