height BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
22 Keys, Doors, and Windows
(RKE) transmitter twice within
five seconds. SeeRemote Keyless
Entry (RKE) System Operation 08.
To open the liftgate, press the touch
pad under the liftgate handle and
lift up.
With Keyless Access, the liftgate
can be opened when locked if the
RKE transmitter is within 1 m (3 ft)
of the touch pad. See Remote
Keyless Entry (RKE) System
Operation 08. Use the pull cup to lower and close
the liftgate. Do not press the touch
pad while closing the liftgate. This
may cause the liftgate to be
unlatched.
The liftgate has an electric latch.
If the battery is disconnected or has
low voltage, the liftgate will not
open. The liftgate will resume
operation when the battery is
reconnected and charged.
Always close the liftgate before
driving.
Power Liftgate Operation
{Warning
You or others could be injured if
caught in the path of the power
liftgate. Make sure there is no one
in the way of the liftgate as it is
opening and closing.
Caution
Driving with an open and
unsecured liftgate may result in
damage to the power liftgate
components.
If equipped, the power liftgate
switch is on the driver door. The
vehicle must be in P (Park).
The modes are:
.
MAX: Opens to maximum
height.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 23
.3/4: Opens to a reduced height
that can be set from 3/4 to fully
open. Use to prevent the liftgate
from opening into overhead
obstructions such as a garage
door or roof-mounted cargo. The
liftgate can be manually opened
all the way.
. OFF: Opens manually only.
To power open or close the liftgate,
select MAX or 3/4 mode.
. Press
btwice quickly on the
RKE transmitter until the liftgate
moves.
. Press
8on the driver door.
The driver door must either be
unlocked or locked without the
security armed.
. Press the touch pad on the
underside of the liftgate handle
after unlocking all doors.
A locked vehicle can be opened
if the RKE transmitter is within
1 m (3 ft) of the touch pad.
.
Presslon the bottom edge of
the liftgate to the left of the latch
to close.
Press any liftgate button, the touch
pad, or
bon the RKE transmitter
while the liftgate is moving to
stop it. Pressing any liftgate button
or pressing
btwice quickly on the
RKE transmitter restarts the
operation in the reverse direction.
Pressing the touch pad on the
liftgate handle will restart the
motion, but only in the opening
direction.
Caution
Manually forcing the liftgate to
open or close during a power
cycle can damage the vehicle.
Allow the power cycle to
complete.
The power liftgate may be
temporarily disabled under extreme
low temperatures, or after repeated
power cycling over a short period of
time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of
P (Park) while the power function is
in progress, the liftgate will continue
to completion. If the vehicle is
accelerated before the liftgate has
completed moving, the liftgate may
stop or reverse direction. Check for
DIC messages and make sure the
liftgate is closed and latched before
driving.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
24 Keys, Doors, and Windows
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distanceaway from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
needed.
3. Press and hold
lto the left
of the latch at the bottom of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
40 Seats and Restraints
Head Restraints
{Warning
With head restraints that are not
installed and adjusted properly,
there is a greater chance that
occupants will suffer a neck/
spinal injury in a crash. Do not
drive until the head restraints for
all occupants are installed and
adjusted properly.
Front Seats
The vehicle's front seats have
adjustable head restraints in the
outboard seating positions.
Adjust the head restraint so that the
top of the restraint is at the same
height as the top of the occupant's
head. This position reduces the
chances of a neck injury in a crash.To raise or lower the head restraint,
press the button located on the side
of the head restraint, and pull up or
push the head restraint down, and
release the button. Pull and push on
the head restraint after the button is
released to make sure that it is
locked in place.
The front seat outboard head
restraints are not removable.
Rear Seats
The vehicle’s rear seats have
adjustable head restraints in the
outboard seating positions. The
height of the head restraint can be
adjusted. Pull the head restraint up

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Seats and Restraints 41
to raise it. Try to move the head
restraint to make sure it is locked in
place.
To lower the head restraint, press
the button on the top of the
seatback and push the head
restraint down. Try to move the
head restraint after the button is
released to make sure it is locked in
place.
Folding the Rear Head
Restraint
The head restraint can be folded
rearward to allow for better visibility
when the rear seat is unoccupied.
To fold the head restraint, press the
button on the side of the head
restraint.
The head restraint will fold rearward
automatically.
When an occupant or child restraint
is in the seat, always return the
head restraint to the full upright
position. Pull the head restraint up
and forward until it locks into place.
Push and pull on the head restraint
to make sure that it is locked.
Always adjust the head restraint so
that the top of the restraint is at the
same height as the top of the
occupant's head.
Rear outboard head restraints are
not removable.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
42 Seats and Restraints
Front Seats
Seat Adjustment
Seat Position
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
To adjust a manual seat:1. Pull the handle at the front of
the seat.
2. Slide the seat to the desired position and release the
handle.
3. Try to move the seat back and forth to be sure it is locked in
place.
Height Adjustment
If available, move the lever up or
down to manually raise or lower
the seat.
Power Seat Adjustment
{Warning
You can lose control of the
vehicle if you try to adjust a driver
seat while the vehicle is moving.
Adjust the driver seat only when
the vehicle is not moving.
{Warning
The power seats will work with
the ignition off. Children could
operate the power seats and be
injured. Never leave children
alone in the vehicle.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
56 Seats and Restraints
feature stays engaged after
letting the belt go back to
stowed position on the seat,
move the seat rearward or
recline the seat until the
shoulder belt retractor lock
releases.
Engaging the child restraint
locking feature in the front
outboard seating position may
affect the passenger sensing
system. SeePassenger
Sensing System 066.If the webbing locks in the latch
plate before it reaches the
buckle, tilt the latch plate flat to
unlock.
3. Push the latch plate into the
buckle until it clicks.
Pull up on the latch plate to
make sure it is secure. If the
belt is not long enough, see
Seat Belt Extender 058.
Position the release button on
the buckle so that the seat belt
could be quickly unbuckled if
necessary.
4. If equipped with a shoulder belt height adjuster, move it to the
height that is right for you. See
“Shoulder Belt Height Adjuster”
later in this section for
instructions on use and
important safety information.
5. To make the lap part tight, pull up on the shoulder belt.
It may be necessary to pull stitching
on the seat belt through the latch
plate to fully tighten the lap belt on
smaller occupants.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Seats and Restraints 57
To unlatch the belt, push the button
on the buckle. The belt should
return to its stowed position.
Always stow the seat belt slowly.
If the seat belt webbing returns
quickly to the stowed position, the
retractor may lock and cannot be
pulled out. If this happens, pull the
seat belt straight out firmly to unlock
the webbing, and then release it.
If the webbing is still locked in the
retractor, see your dealer.
Before a door is closed, be sure the
seat belt is out of the way. If a door
is slammed against a seat belt,
damage can occur to both the seat
belt and the vehicle.
Shoulder Belt Height Adjuster
The vehicle has a shoulder belt
height adjuster for the driver and
front outboard passenger seating
positions.
Adjust the height so the shoulder
portion of the belt is on the shoulder
and not falling off of it. The belt
should be close to, but not
contacting, the neck. Improper
shoulder belt height adjustment
could reduce the effectiveness of
the seat belt in a crash. SeeHow to
Wear Seat Belts Properly 053.
To move the shoulder belt height
adjuster down, push up on the
release button and move the height
adjuster to the desired position. You
can move the height adjuster up by
pushing up on the shoulder belt
guide.
After the adjuster is set to the
desired position, try to move it down
without pushing the release button
to make sure it has locked into
position.
Seat Belt Pretensioners
This vehicle has seat belt
pretensioners for front outboard
occupants. Although the seat belt
pretensioners cannot be seen, they
are part of the seat belt assembly.
They can help tighten the seat belts
during the early stages of a
moderate to severe frontal, near
frontal, or rear crash if the threshold
conditions for pretensioner
activation are met. Seat belt
pretensioners can also help tighten
the seat belts in a side crash or a
rollover event.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Seats and Restraints 59
height adjusters (if equipped), and
seat belt anchorages to make sure
they are all in working order. Look
for any other loose or damaged seat
belt system parts that might keep a
seat belt system from performing
properly. See your dealer to have it
repaired. Torn, frayed, or twisted
seat belts may not protect you in a
crash. Torn or frayed seat belts can
rip apart under impact forces. If a
belt is torn or frayed, have it
replaced immediately. If a belt is
twisted, it may be possible to
untwist by reversing the latch plate
on the webbing. If the twist cannot
be corrected, ask your dealer to
fix it.
Make sure the seat belt reminder
light is working. SeeSeat Belt
Reminders 0113.
Keep seat belts clean and dry. See
Seat Belt Care 059.
Seat Belt Care
Keep belts clean and dry.
Seat belts should be properly cared
for and maintained. Seat belt hardware should be kept
dry and free of dust or debris. As
necessary, exterior hard surfaces
and seat belt webbing may be lightly
cleaned with mild soap and water.
Ensure there is not excessive dust
or debris in the mechanism. If dust
or debris exists in the system please
see the dealer. Parts may need to
be replaced to ensure proper
functionality of the system.
{Warning
Do not bleach or dye seat belt
webbing. It may severely weaken
the webbing. In a crash, they
might not be able to provide
adequate protection. Clean and
rinse seat belt webbing only with
mild soap and lukewarm water.
Allow the webbing to dry.
Replacing Seat Belt
System Parts after a
Crash
{Warning
A crash can damage the seat belt
system in the vehicle. A damaged
seat belt system may not properly
protect the person using it,
resulting in serious injury or even
death in a crash. To help make
sure the seat belt systems are
working properly after a crash,
have them inspected and any
necessary replacements made as
soon as possible.
After a minor crash, replacement of
seat belts may not be necessary.
But the seat belt assemblies that
were used during any crash may
have been stressed or damaged.
See your dealer to have the seat
belt assemblies inspected or
replaced.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Seats and Restraints 71
Warning (Continued)
seatback may interfere with the
proper operation of the passenger
sensing system.
Servicing the
Airbag-Equipped Vehicle
Airbags affect how the vehicle
should be serviced. There are parts
of the airbag system in several
places around the vehicle. Your
dealer and the service manual have
information about servicing the
vehicle and the airbag system. To
purchase a service manual, see
Publication Ordering Information
0415.
{Warning
For up to 10 seconds after the
vehicle is turned off and the
battery is disconnected, an airbag
can still inflate during improper
service. You can be injured if you
(Continued)
Warning (Continued)
are close to an airbag when it
inflates. Avoid yellow connectors.
They are probably part of the
airbag system. Be sure to follow
proper service procedures, and
make sure the person performing
work for you is qualified to do so.
Adding Equipment to the
Airbag-Equipped Vehicle
Adding accessories that change the
vehicle's frame, bumper system,
height, front end, or side sheet
metal may keep the airbag system
from working properly.
The operation of the airbag system
can also be affected by changing,
including improperly repairing or
replacing, any parts of the following:
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, or airbag wiring .
Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument
panel, overhead console, ceiling
trim, or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location
of the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the
front outboard passenger position,
which includes sensors that are part
of the passenger's seat. The
passenger sensing system may not
operate properly if the original seat
trim is replaced with non-GM
covers, upholstery, or trim, or with
GM covers, upholstery, or trim
designed for a different vehicle. Any
object, such as an aftermarket seat
heater or a comfort enhancing pad
or device, installed under or on top