light BUICK ENCORE GX 2020 Owner's Manual

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . 7
Seats and Restraints . . . . . . . . . . . 39
Storage . . . . . . . . . . . . . . . . . . . . . . . . . 92
Instruments and Controls . . . . . . . 97
Lighting . . . . . . . . . . . . . . . . . . . . . . . 143
Infotainment System . . . . . . . . . . 151
Climate Controls . . . . . . . . . . . . . . 216
Driving and Operating . . . . . . . . . 223
Vehicle Care . . . . . . . . . . . . . . . . . . 303
Service and Maintenance . . . . . 388
Technical Data . . . . . . . . . . . . . . . . 402
Customer Information . . . . . . . . . 406
Reporting Safety Defects . . . . . . 416
OnStar . . . . . . . . . . . . . . . . . . . . . . . . 420
Connected Services . . . . . . . . . . . 426
Index . . . . . . . . . . . . . . . . . . . . 429

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
4 Introduction
Vehicle Symbol Chart
Here are some additional symbols
that may be found on the vehicle
and what they mean. See the
features in this manual for
information.
u:Air Conditioning System
G: Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!: Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_: Flame/Fire Prohibited
H:Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock
Location
+: Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers
Properly Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
>:Seat Belt Reminders
I: Side Blind Zone Alert
h:Stop/Start
7:Tire Pressure Monitor
d:Traction Control/StabiliTrak/
Electronic Stability Control (ESC)
a: Under Pressure
V:Vehicle Ahead Indicator

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
6 Introduction
1.Air Vents 0221.
2. Turn Signal Lever. See Turn
and Lane-Change Signals
0 147.
IntelliBeam System Button (If
Equipped). See Exterior Lamp
Controls 0143.
3. Instrument Cluster 0107.
Driver Information Center (DIC)
Display. See Driver Information
Center (DIC) (Base Level)
0 123 or
Driver Information Center (DIC)
(Uplevel) 0127.
4. Windshield Wiper/Washer 098.
5. Light Sensor. See Automatic
Headlamp System 0146.
6. Hazard Warning Flashers
0146.
7. Infotainment Controls. See Overview 0153.
8. Climate Control Systems
0216.
Dual Automatic Climate Control
System 0218. Heated Front Seats
048. (If
Equipped).
9. Power Outlets 0102.
10. Wireless Charging 0103 (If
Equipped).
11. Stop/Start Disable Switch (If Equipped). See Stop/Start
System 0239.
All-Wheel Drive Button (If
Equipped).
Lane Keep Assist (LKA) 0287
(If Equipped).
Traction Control/Electronic
Stability Control 0254.
Assistance Systems for
Parking or Backing 0271 (If
Equipped).
12. Electric Parking Brake 0252.
13. Shift Lever. See Automatic
Transmission 0247.
14. USB Port 0162.
Auxiliary Jack 0165.
15. ENGINE START/STOP Button. SeeIgnition Positions 0236. 16.
Steering Wheel Controls 098.
17. Horn 098.
18. Steering Wheel Adjustment
098 (Out of View).
19. Cruise Control 0256.
Adaptive Cruise Control 0258
(If Equipped).
Heated Steering Wheel 098 (If
Equipped).
Forward Collision Alert (FCA)
System 0278 (If Equipped).
20. Head-Up Display (HUD) 0130
(If Equipped).
21. Hood Release. See Hood
0 306.
22. Exterior Lamp Controls 0143.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 9
With Power Liftgate and RemoteStart Shown
Q:Press to lock all doors. The turn
signal indicators may flash and/or
the horn may sound on the second
press to indicate locking. See
Vehicle Personalization 0135.
If the driver door is open when
Qis
pressed, and Open Door Anti Lock
Out is enabled through vehicle
personalization, all doors will lock
and then the driver door will
immediately unlock. See Vehicle
Personalization 0135. If the
passenger door is open when
Qis
pressed, all doors lock. Pressing
Qmay also arm the
theft-deterrent system. See Vehicle
Alarm System 028.
K:Press to unlock the driver door.
Press unlock again within
five seconds to unlock all doors.
The RKE transmitter can be
programmed to unlock all doors on
the first button press. See Vehicle
Personalization 0135. When
remotely unlocking the vehicle at
night the back-up lamps will come
on for about 30 seconds to light
your approach to the vehicle. The
turn signal indicators may flash to
indicate unlocking. See Vehicle
Personalization 0135.
Pressing
Kwill disarm the
theft-deterrent system. See Vehicle
Alarm System 028.
/:Press and releaseQand then
immediately press and hold
/for at
least four seconds to start the
engine from outside the vehicle
using the RKE transmitter. See
Remote Vehicle Start 015.
7:Press and release one time to
initiate vehicle locator. The exterior
lamps flash and the horn chirps
three times. Press and hold
7for
three seconds to sound the panic
alarm. The horn sounds and the
turn signal lamps flash for
30 seconds, or until
7is pressed
again or the vehicle is started.
b: Press twice quickly to open or
close the liftgate.
Press once to stop the liftgate from
moving.
Keyless Access Operation
With the Keyless Access system,
you can lock and unlock the doors
and access the liftgate without
removing the RKE transmitter from
your pocket, purse, briefcase, etc.
The RKE transmitter should be
within 1 m (3 ft) of the liftgate or door
being opened. The buttons are on
the outside door handles.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 13
counterclockwise, to the unlock
position five times within
10 seconds.
The DIC displays REMOTE
LEARN PENDING,
PLEASE WAIT.
2. Wait for 10 minutes until the DIC displays PRESS ENGINE
START BUTTON TO LEARN
and then press ENGINE
START/STOP.
The DIC display will again
show REMOTE LEARN
PENDING, PLEASE WAIT.
3. Repeat Step 2 two additional times. After the third time all
previously known transmitters
will no longer work with the
vehicle. Remaining transmitters
can be relearned during the
next steps.
The DIC display should now
show READY FOR REMOTE
# 1.
4. Place the new transmitter intransmitter pocket.
5. Press ENGINE START/STOP. When the transmitter is learned
the DIC display will show that it
is ready to program the next
transmitter.
6. Remove the transmitter from the transmitter pocket and
press the transmitter
KorQ
button.
To program additional
transmitters, repeat Steps 4–6. When all additional transmitters
are programmed, press and
hold ENGINE START/STOP for
12 seconds to exit
programming mode.
7. Put the key back into the transmitter.
8. Replace the key lock cylinder cap. See Door Locks 017.
Starting the Vehicle with a Low
Transmitter Battery
For improved vehicle security, the
transmitter is equipped with a
motion sensor. When starting the
vehicle, if the transmitter has been
idle for a while, move the transmitter
slightly and try starting the vehicle.
When starting the vehicle, if the
transmitter battery is depleted or
there is signal interference, the DIC
may display NO REMOTE
DETECTED, REPLACE BATTERY
IN KEY, or NO REMOTE
DETECTED PLACE KEY IN KEY
POCKET THEN START YOUR
VEHICLE, follow the steps shown
below.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
16 Keys, Doors, and Windows
The RKE transmitter range may be
less while the vehicle is running.
Other conditions can affect the
performance of the transmitter. See
Remote Keyless Entry (RKE)
System08.
Starting the Engine Using
Remote Start
To start the vehicle:
1. Press and release
Qon the
RKE transmitter.
2. Immediately after completing Step 1, press and hold
/until
the turn signal lamps flash.
If the vehicle's lights cannot be
seen, press and hold
/for at
least four seconds.
When the vehicle starts, the park
lamps will turn on and remain on as
long as the engine is running. The
doors will be locked and the climate
control system will operate
automatically if the vehicle has the
automatic system, or at the same
setting as when the vehicle was last
turned off. With an automatic climate control
system and if equipped with heated
seats, the heated seats turn on
during colder outside temperatures
and shut off when the ignition is
turned on.
The rear window defogger and
heated mirrors, if equipped, turn on
during colder outside temperatures
and turn off when the ignition is
turned on.
After entering the vehicle during a
remote start, press the brake and
ENGINE START/STOP with the
transmitter in the vehicle to drive the
vehicle.
If the vehicle is left running, it
automatically shuts off after
15 minutes unless a time extension
has been done.
Extending Engine Run Time
To extend the engine run time by
15 minutes, repeat Steps 1 and 2
while the engine is still running. An
extension can be requested
30 seconds after starting. The
engine run time can only be
extended if it is the first remote startsince the vehicle has been driven.
Remote start can be extended
one time.
If the remote start procedure is used
again while the engine is still
running, 15 minutes will be added
on for a total of 30 minutes.
For example, if
Qand then/are
pressed again while the engine is
still running, 15 minutes will be
added on for a total of 30 minutes.
A maximum of two remote starts or
remote start with an extension are
allowed between ignition cycles.
After the vehicle's engine has been
started two times using the remote
start button or a start with an
extension, the ignition must be
turned on and then back off before
the remote start procedure can be
used again.
Canceling a Remote Start
To manually shut off a remote start:
. Press and hold
/until the
lamps turn off.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
24 Keys, Doors, and Windows
Falling Liftgate Detection
If the power liftgate automatically
closes after a power opening cycle,
it indicates that the system is
reacting to excess weight on the
liftgate or a possible support strut
failure. A repetitive chime will sound
while the falling liftgate detection
feature is operating. Remove any
excess weight. If the liftgate
continues to automatically close
after opening, see your dealer for
service before using the power
liftgate.
Interfering with the power liftgate
motion or manually closing the
liftgate too quickly after power
opening may resemble a support
strut failure. This could also activate
the falling liftgate detection feature.
Allow the liftgate to complete its
operation and wait a few seconds
before manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distanceaway from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate which will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the
liftgate from completely closing, the
horn will sound as an alert that the
liftgate did not close.
Pinch sensors are on the side
edges of the liftgate. If an object is
caught between the liftgate and the
vehicle and presses against this
sensor, the liftgate will reverse
direction and open fully. The liftgate
will remain open until it is activated
again or closed manually.
Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate switch. Manually
adjust the liftgate position if
needed.
3. Press and hold
lto the left
of the latch at the bottom of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate. See “Manual Liftgate” at the
beginning of this section.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
28 Keys, Doors, and Windows
Lens Cleaning
If equipped, use a cotton swab to
clean the lens.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
This vehicle has an anti-theft alarm
system.
The indicator light on the instrument
panel near the windshield indicates
the status of the system.
Off :Alarm system is disarmed.
On Solid : Vehicle is secured
during the delay to arm the system. Fast Flash :
Vehicle is unsecured.
A door, the hood, or the liftgate
is open.
Slow Flash : Alarm system is
armed.
Arming the Alarm System
1. Close the liftgate and the hood.
Turn off the vehicle.
2. Lock the vehicle in one of three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press the
inside
Q.
3. After 30 seconds the alarm system will arm, and the
indicator light will begin to
slowly flash indicating the
alarm system is operating.
Pressing
Qon the RKE
transmitter a second time will
bypass the 30-second delay
and immediately arm the alarm
system.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
Keys, Doors, and Windows 29
The vehicle alarm system will not
arm if the doors are locked with
the key.
If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not
started, or the door is not unlocked
by pressing
Kon the RKE
transmitter during the 10-second
pre-alarm, the alarm will be
activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter. .
Unlock the vehicle using the
Keyless Access system.
. Start the vehicle.
To avoid setting off the alarm by
accident:
. Lock the vehicle after all
occupants have left the vehicle
and all doors are closed.
. Always unlock a door with the
RKE transmitter or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed and the horn chirps
and the lights flash three times, the
alarm was activated while the alarm
system was armed.
If the alarm system has been
activated, a message will appear on
the DIC.
Immobilizer
See Radio Frequency Statement
0 416.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on or
in ACC/ACCESSORY and a valid
transmitter is present in the vehicle.
The security light in the instrument
cluster comes on if there is a
problem with arming or disarming
the theft-deterrent system.

Buick Encore GX Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
14018934) - 2020 - CRC - 2/27/20
30 Keys, Doors, and Windows
The system has one or more RKE
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched
RKE transmitter will start the
vehicle. If the transmitter is ever
damaged, the vehicle may not start.
When trying to start the vehicle, the
security light may come on briefly
when the ignition is turned on.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
ignition off and try again.
If the vehicle will not change ignition
modes, and the RKE transmitter
appears to be undamaged, try
another transmitter. Or, try placing
the transmitter into the transmitter
pocket located in the center
console. See Starting the Vehicle
With a Low Transmitter Battery
underRemote Keyless Entry (RKE)
System Operation 08. If the ignition mode will not change
with the other transmitter or with a
transmitter in the transmitter pocket,
your vehicle needs service. If the
ignition does change modes, the
first transmitter may be faulty. See
your dealer who can service the
theft-deterrent system and have a
new RKE transmitter programmed to
the vehicle.
It is possible for the immobilizer
system to learn new or replacement
RKE transmitters. Up to eight
transmitters can be programmed for
the vehicle. To program additional
transmitters, see Programming
Transmitters to the Vehicle under
Remote Keyless Entry (RKE)
System Operation
08.
Do not leave the transmitter or
device that disarms or deactivates
the theft-deterrent system in the
vehicle.Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you
cut too sharply into the adjacent
lane, you could hit a vehicle that
is driving next to you. Check the
inside mirror or glance over your
shoulder before changing lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from
the driver seat.