radio BUICK ENVISION 2020 Owner's Manual

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
276 Vehicle Care TPMS Malfunction Light and
Message The TPMS will not function properly
if one or more of the TPMS sensors
are missing or inoperable. When the
system detects a malfunction, the
low tire pressure warning light
flashes for about one minute and
then stays on for the remainder of
the ignition cycle. A DIC warning
message also displays. The
malfunction light and DIC warning
message come on at each ignition
cycle until the problem is corrected.
Some of the conditions that can
cause these to come on are:
.
One of the road tires has been
replaced with the spare tire. The
spare tire does not have a
TPMS sensor. The malfunction
light and DIC message should
go off after the road tire is
replaced and the sensor
matching process is performed
successfully. See “ TPMS Sensor
Matching Process ” later in this
section. .
The TPMS sensor matching
process was not done or not
completed successfully after
rotating the tires. The
malfunction light and the DIC
message should go off after
successfully completing the
sensor matching process. See
"TPMS Sensor Matching
Process" later in this section.
.
One or more TPMS sensors are
missing or damaged. The
malfunction light and the DIC
message should go off when the
TPMS sensors are installed and
the sensor matching process is
performed successfully. See
your dealer for service.
.
Replacement tires or wheels do
not match the original equipment
tires or wheels. Tires and wheels
other than those recommended
could prevent the TPMS from
functioning properly. See Buying
New Tires 0 281 . .
Operating electronic devices or
being near facilities using radio
wave frequencies similar to the
TPMS could cause the TPMS
sensors to malfunction.
If the TPMS is not functioning
properly it cannot detect or signal a
low tire pressure condition. See
your dealer for service if the TPMS
malfunction light and DIC message
come on and stay on.
Tire Fill Alert (If Equipped) This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure.
When the low tire pressure warning
light comes on:
1. Park the vehicle in a safe, level
place.
2. Set the parking brake firmly.
3. Place the vehicle in P (Park).
4. Add air to the tire that is
underinflated. The turn signal
lamp will flash.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 3/12/19
306 Vehicle Care Fabric/Carpet/Suede Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.
Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
.
For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free
colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet.
2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the
soil and gently rub toward the
center. Fold the cleaning cloth to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the
soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely
removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture. Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
CautionDo not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
326 Customer Information
Customer
Information Customer Information Customer Satisfaction
Procedure . . . . . . . . . . . . . . . . . . . 326
Customer Assistance
Offices . . . . . . . . . . . . . . . . . . . . . . 328
Customer Assistance for Text
Telephone (TTY) Users . . . . . 329
Online Owner Center . . . . . . . . . 329
GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . 329
Roadside Assistance
Program . . . . . . . . . . . . . . . . . . . . 330
Scheduling Service
Appointments . . . . . . . . . . . . . . . 331
Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . . 332
Collision Damage Repair . . . . . 333
Publication Ordering
Information . . . . . . . . . . . . . . . . . . 335
Radio Frequency
Statement . . . . . . . . . . . . . . . . . . . 335 Reporting Safety Defects Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 336
Reporting Safety Defects to
General Motors . . . . . . . . . . . . . 337
Vehicle Data Recording and
Privacy Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 337
Cybersecurity . . . . . . . . . . . . . . . . . 338
Event Data Recorders . . . . . . . . 338
OnStar . . . . . . . . . . . . . . . . . . . . . . . 339
Infotainment System . . . . . . . . . . 339 Customer Information Customer Satisfaction
Procedure Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Customer Information 335repair facility of choice, take the
vehicle there, or have it towed there.
Specify to the facility that any
required replacement collision parts
be original equipment parts, either
new Genuine GM parts or recycled
original GM parts. Remember,
recycled parts will not be covered by
the GM vehicle warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits,
your insurance company may
initially value the repair using
aftermarket parts. Discuss this with
the repair professional, and insist on
Genuine GM parts. Remember,
if the vehicle is leased, you may be
obligated to have the vehicle
repaired with Genuine GM parts,
even if your insurance coverage
does not pay the full cost.
If another party's insurance
company is paying for the repairs,
you are not obligated to accept a
repair valuation based on that
insurance company's collision policy
repair limits, as you have no
contractual limits with that company. In such cases, you can have control
of the repair and parts choices as
long as the cost stays within
reasonable limits.
Publication Ordering
Information Service Manuals Service manuals have the diagnosis
and repair information on the
engine, transmission, axle,
suspension, brakes, electrical
system, steering system, body, etc.
Customer Literature Owner ’ s manuals are written
specifically for owners and are
intended to provide basic
operational information about the
vehicle. The owner ’ s manual
includes the Maintenance Schedule
for all models.
Customer literature publications
available for purchase include
owner ’ s manuals, warranty
manuals, infotainment manuals, and
portfolios. Portfolios include an owner ’ s manual, warranty manual,
infotainment manual, if applicable,
and zip lock bag or pouch.
Current and Past Models Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday – Friday, 8:00 a.m. – 6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see
Helm, Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
Customer Information 337www.tc.gc.ca/rappels (French)
or write to:
Transport Canada
Motor Vehicle Safety Directorate
Defect Investigations and
Recalls Division
80 Noel Street
Gatineau ,
QC J8Z 0A1
Reporting Safety Defects
to General Motors In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
In the U.S., call 1-800-521-7300,
or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232 – 5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write: General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
In Mexico, call 01-800-200-28425 or
01-800-466-0818.
In other Central America and
Caribbean Countries, call
52-722-236-0680.
Vehicle Data
Recording and
Privacy The vehicle has a number of
computers that record information
about the vehicle ’ s performance and
how it is driven or used. For
example, the vehicle uses computer
modules to monitor and control
engine and transmission
performance, to monitor the
conditions for airbag deployment
and deploy them in a crash, and,
if equipped, to provide antilock
braking to help the driver control the
vehicle. These modules may store
data to help the dealer technician
service the vehicle or to help GM
improve safety or features. Some
modules may also store data about
how the vehicle is operated, such as
rate of fuel consumption or average
speed. These modules may retain
personal preferences, such as radio
presets, seat positions, and
temperature settings.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
OnStar 343.
Press
Q to speak with an
Advisor.
OnStar or connected services
cannot work unless the vehicle is in
a place where OnStar has an
agreement with a wireless service
provider for service in that area. The
wireless service provider must also
have coverage, network capacity,
reception, and technology
compatible with OnStar or
connected services. Service
involving location information about
the vehicle cannot work unless GPS
signals are available, unobstructed,
and compatible with the OnStar
hardware. OnStar or connected
services may not work if the OnStar
equipment is not properly installed
or it has not been properly
maintained. If equipment or software
is added, connected, or modified,
OnStar or connected services may
not work. Other problems beyond
the control of OnStar — such as
hills, tall buildings, tunnels, weather,
electrical system design and
architecture of the vehicle, damage to the vehicle in a crash, or wireless
phone network congestion or
jamming — may prevent service.
See Radio Frequency Statement
0 335 .
Services for People with
Disabilities Advisors provide services to help
with physical disabilities and
medical conditions.
Press
Q to help:
.
Locate a gas station with an
attendant to pump gas.
.
Find a hotel, restaurant, etc.,
that meets accessibility needs.
.
Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
If equipped, TTY mode can be
turned on or off by touching
Settings, then Apps, and then
Phone. When TTY mode is on,
phone calls can be made or
received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN) A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Q or
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
OnStar 345security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or
settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle. Privacy The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Q to speak with an
Advisor. Users of wireless
communications are cautioned that
the privacy of any information sent
via wireless cellular communications
cannot be assured. Third parties
may unlawfully intercept or access
transmissions and private
communications without consent.
OnStar - Software
Acknowledgements Certain OnStar components include
libcurl and unzip software and other
third party software. Below are the
notices and licenses associated with
libcurl and unzip and for other third
party software please see http://
opensource.lge.com/index
www.onstar.com/us/en/ libcurl:
COPYRIGHT AND PERMISSION
NOTICE
Copyright (c) 1996 - 2010, Daniel
Stenberg, .
All rights reserved.
Permission to use, copy, modify,
and distribute this software for any
purpose with or without fee is
hereby granted, provided that the
above copyright notice and this
permission notice appear in all
copies.
THE SOFTWARE IS PROVIDED
“ AS IS, ” WITHOUT WARRANTY OF
ANY KIND, EXPRESS OR
IMPLIED, INCLUDING BUT NOT
LIMITED TO THE WARRANTIES
OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE
AND NONINFRINGEMENT OF
THIRD PARTY RIGHTS. IN NO
EVENT SHALL THE AUTHORS OR
COPYRIGHT HOLDERS BE
LIABLE FOR ANY CLAIM,
DAMAGES OR OTHER LIABILITY,
WHETHER IN AN ACTION OF
CONTRACT, TORT OR

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
354 Index Driving (cont'd)
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . 219
Defensive . . . . . . . . . . . . . . . . . . . . . 163
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . 163
Environment . . . . . . . . . . . . . . . . . . 161
Hill and Mountain Roads . . . . . . 167
If the Vehicle is Stuck . . . . . . . . . 168
Loss of Control . . . . . . . . . . . . . . . 165
Off-Road Recovery . . . . . . . . . . . 165
Vehicle Load Limits . . . . . . . . . . . 169
Wet Roads . . . . . . . . . . . . . . . . . . . 166
Winter . . . . . . . . . . . . . . . . . . . . . . . . 167
Driving the Vehicle . . . . . . . . . . . . . . . . 2
Dual Automatic Climate
Control System . . . . . . . . . . . . . . . . 153
E Electric Parking Brake . . . . . . . . . . 186
Electric Parking Brake Light . . . . 117
Electrical Equipment,
Add-On . . . . . . . . . . . . . . . . . . . . . . . 228
Electrical System
Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 258
Fuses and Circuit Breakers . . . 258
Instrument Panel Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 261 Electrical System (cont'd)
Overload . . . . . . . . . . . . . . . . . . . . . 257
Rear Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 263
Emergency
OnStar . . . . . . . . . . . . . . . . . . . . . . . 341
Engine
Air Cleaner/Filter . . . . . . . . . . . . . 241
Check Light (Malfunction
Indicator) . . . . . . . . . . . . . . . . . . . . .115
Compartment Overview . . . . . . . 234
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . . 111
Coolant Temperature
Warning Light . . . . . . . . . . . . . . . 120
Cooling System . . . . . . . . . . . . . . . 243
Drive Belt Routing . . . . . . . . . . . . 325
Exhaust . . . . . . . . . . . . . . . . . . . . . . 181
Heater . . . . . . . . . . . . . . . . . . . . . . . . 178
Oil Life System . . . . . . . . . . . . . . . 239
Oil Pressure Light . . . . . . . . . . . . 121
Overheating . . . . . . . . . . . . . . . . . . 247
Power Messages . . . . . . . . . . . . . 133
Running While Parked . . . . . . . . 182
Starting . . . . . . . . . . . . . . . . . . . . . . . 175
Engine Oil
Temperature Gauge . . . . . . . . . . .110
Entry Lighting . . . . . . . . . . . . . . . . . . . 150 Equipment, Towing . . . . . . . . . . . . . 226
Event Data Recorders . . . . . . . . . . 338
Exit Lighting . . . . . . . . . . . . . . . . . . . . 150
Extended Parking . . . . . . . . . . . . . . . 180
Extender, Seat Belt . . . . . . . . . . . . . . 52
Exterior Lamp Controls . . . . . . . . . 144
Exterior Lamps Off Reminder . . . 146
Exterior Lighting Battery
Saver . . . . . . . . . . . . . . . . . . . . . . . . . 151
F Filter,
Engine Air Cleaner . . . . . . . . . . . 241
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 146
Flashers, Hazard Warning . . . . . . 147
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 285
Changing . . . . . . . . . . . . . . . . . . . . . 287
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 308
Fluid
Automatic Transmission . . . . . . 240
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 250
Washer . . . . . . . . . . . . . . . . . . . . . . . 248
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 148
Folding Mirrors . . . . . . . . . . . . . . . . . . 28
Forward Collision Alert
(FCA) System . . . . . . . . . . . . . . . . . 207
Frequency Statement
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 335

Buick Envision Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13555857) - 2020 - CRC - 2/25/19
358 Index Park (cont'd)
Shifting Out of . . . . . . . . . . . . . . . . 180
Park Assist . . . . . . . . . . . . . . . . . . . . . 202
Parking
Brake and P (Park)
Mechanism Check . . . . . . . . . . 252
Extended . . . . . . . . . . . . . . . . . . . . . 180
Over Things That Burn . . . . . . . 180
Parking or Backing
Assistance Systems . . . . . . . . . . 202
Passenger Airbag Status
Indicator . . . . . . . . . . . . . . . . . . . . . . 114
Passenger Compartment Air
Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Passenger Sensing System . . . . . 60
Perchlorate Materials
Requirements, California . . . . . . 231
Personalization
Vehicle . . . . . . . . . . . . . . . . . . . . . . . 133
Power
Door Locks . . . . . . . . . . . . . . . . . . . . . 18
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 99
Protection, Battery . . . . . . . . . . . . 151
Retained Accessory (RAP) . . . 179
Seat Adjustment . . . . . . . . . . . . . . . . 36
Windows . . . . . . . . . . . . . . . . . . . . . . . 29
Pregnancy, Using Seat Belts . . . . 51 Privacy
Vehicle Data Recording . . . . . . . 337
Program
Courtesy Transportation . . . . . . 332
Prohibited Fuels . . . . . . . . . . . . . . . . 216
Proposition
65 Warning,
California . . . . . . . . . . . .230, 251, 293,
Back Cover
Publication Ordering
Information . . . . . . . . . . . . . . . . . . . . 335
R Radio Frequency Statement . . . . 335
Reading Lamps . . . . . . . . . . . . . . . . . 149
Rear Climate Control System . . . 156
Rear Seat Armrest . . . . . . . . . . . . . . . 44
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 42
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 45
Rear Storage . . . . . . . . . . . . . . . . . . . . 88
Rear Vision Camera (RVC) . . . . . 202
Rear Window Washer/Wiper . . . . . 97
Rearview Mirrors
Automatic Dimming . . . . . . . . . . . . . 28
Reclining Seatbacks . . . . . . . . . . . . . 37
Recommended
Fuel . . . . . . . . . . . . . . . . . . . . . 215, 216 Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 320
Records
Maintenance . . . . . . . . . . . . . . . . . . 322
Recreational Vehicle Towing . . . . 297
Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 329
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . 14
Replacement Parts
Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 66
Maintenance . . . . . . . . . . . . . . . . . . 321
Replacing Airbag System . . . . . . . . 66
Replacing LATCH System
Parts after a Crash . . . . . . . . . . . . . 81
Replacing Seat Belt System
Parts after a Crash . . . . . . . . . . . . . 53
Reporting Safety Defects
Canadian Government . . . . . . . . 336
General Motors . . . . . . . . . . . . . . . 337
U.S. Government . . . . . . . . . . . . . 336
Restraints
Where to Put . . . . . . . . . . . . . . . . . . . 72
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 179
Reverse Tilt Mirrors . . . . . . . . . . . . . . 28