BUICK LACROSSE 2009 Owner's Manual

Reporting Safety Defects
Reporting Safety Defects to the
United States Government
If you believe that your vehicle has a defect which
could cause a crash or could cause injury or death,
you should immediately inform the National
Highway Traffic Safety Administration (NHTSA) in
addition to notifying General Motors.
If NHTSA receives similar complaints, it may open
an investigation, and if it nds that a safety defect
exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot
become involved in individual problems between
you, your dealer/retailer, or General Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236
(TTY: 1-800-424-9153); go to safercar.gov; or
write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington D.C., 20590
You can also obtain other information about motor
vehicle safety from safercar.gov.
Reporting Safety Defects to the
Canadian Government
If you live in Canada, and you believe that your
vehicle has a safety defect, notify Transport Canada
immediately, in addition to notifying General Motors of
Canada Limited. Call them at 1-800-333-0510 or write to:
Transport Canada
Road Safety Branch
2780 Sheffield Road
Ottawa, Ontario K1B 3V9
Reporting Safety Defects to
General Motors
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, please notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232-5136
In Canada, call 1-800-263-3777 (English) or
1-800-263-7854 (French), or write:
General Motors of Canada Limited
Customer Communication Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
7-15

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle suspension,
brakes, electrical, steering, body, etc.
Service Bulletins
Service Bulletins give additional technical service
information needed to knowledgeably service General
Motors cars and trucks. Each bulletin contains
instructions to assist in the diagnosis and service of
your vehicle.
Owner Information
Owner publications are written specically for owners
and intended to provide basic operational information
about the vehicle. The owner manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus processing fee
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus processing fee
Current and Past Model Order Forms
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles. To request
an order form, specify year and model name of
the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: helminc.com
Or you can write to:
Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-16

Vehicle Data Recording and
Privacy
Your GM vehicle has a number of sophisticated
computers that record information about the vehicle’s
performance and how it is driven. For example,
your vehicle uses computer modules to monitor and
control engine and transmission performance, to monitor
the conditions for airbag deployment and deploy
airbags in a crash and, if so equipped, to provide
antilock braking to help the driver control the vehicle.
These modules may store data to help your
dealer/retailer technician service your vehicle. Some
modules may also store data about how you operate the
vehicle, such as rate of fuel consumption or average
speed. These modules may also retain the owner’s
personal preferences, such as radio pre-sets, seat
positions, and temperature settings.
Event Data Recorders
This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle’s systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in
this vehicle is designed to record such data as:
How various systems in your vehicle were operating
Whether or not the driver and passenger safety
belts were buckled/fastened
How far, if at all, the driver was pressing the
accelerator and/or brake pedal
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur.
Important:EDR data is recorded by your vehicle
only if a non-trivial crash situation occurs; no data is
recorded by the EDR under normal driving conditions
and no personal data (e.g., name, gender, age,
and crash location) is recorded. However, other parties,
such as law enforcement, could combine the EDR
data with the type of personally identifying data routinely
acquired during a crash investigation.
7-17

To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have
access to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM’s defense of litigation
through the discovery process; or, as required by
law. Data that GM collects or receives may also be used
for GM research needs or may be made available to
others for research purposes, where a need is shown
and the data is not tied to a specic vehicle or
vehicle owner.
OnStar®
If your vehicle has OnStar and you subscribe to the
OnStar services, please refer to the OnStar Terms and
Conditions for information on data collection and
use. See alsoOnStar
®System on page 2-39in this
manual for more information.
Navigation System
If your vehicle has a navigation system, use of the
system may result in the storage of destinations,
addresses, telephone numbers, and other trip
information. Refer to the navigation system operating
manual for information on stored data and for deletion
instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some vehicles for functions
such as tire pressure monitoring and ignition system
security, as well as in connection with conveniences
such as key fobs for remote door locking/unlocking and
starting, and in-vehicle transmitters for garage door
openers. RFID technology in GM vehicles does not use
or record personal information or link with any other
GM system containing personal information.
7-18

A
Accessories and Modications............................ 5-3
Accessory Power Outlets.................................3-20
Adding Equipment to Your Airbag-Equipped
Vehicle.......................................................1-67
Additives, Fuel................................................. 5-7
Add-On Electrical Equipment............................5-99
Air Cleaner/Filter, Engine.................................5-20
Air Conditioning......................................3-21, 3-25
Airbag
Passenger Status Indicator...........................3-34
Readiness Light..........................................3-33
Airbag System................................................1-53
Adding Equipment to Your Airbag-Equipped
Vehicle...................................................1-67
How Does an Airbag Restrain?......................1-59
Passenger Sensing System...........................1-61
Servicing Your Airbag-Equipped Vehicle..........1-66
What Makes an Airbag Inate?......................1-59
What Will You See After an Airbag Inates?....1-60
When Should an Airbag Inate?....................1-58
Where Are the Airbags?...............................1-56
Antenna, Backglass.......................................3-113
Antenna, XM™ Satellite Radio
Antenna System........................................3-113
Antilock Brake System (ABS)............................. 4-5
Antilock Brake, System Warning Light................3-36Appearance Care
Aluminum or Chrome-Plated Wheels..............5-96
Care of Safety Belts....................................5-93
Chemical Paint Spotting...............................5-97
Cleaning Exterior Lamps/Lenses....................5-94
Fabric/Carpet..............................................5-91
Finish Care.................................................5-94
Finish Damage............................................5-97
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-92
Interior Cleaning..........................................5-90
Leather......................................................5-92
Sheet Metal Damage...................................
5-97
Tires..........................................................5-97
Underbody Maintenance...............................5-97
Washing Your Vehicle...................................5-93
Weatherstrips..............................................5-93
Windshield and Wiper Blades........................5-95
Appointments, Scheduling Service.....................7-10
Ashtray.........................................................3-21
Audio System.................................................3-82
Audio Steering Wheel Controls....................3-110
Backglass Antenna.....................................3-113
Chime Level Adjustment.............................3-113
Radio Reception........................................3-112
Setting the Clock.........................................3-82
Theft-Deterrent Feature...............................3-110
XM™ Satellite Radio Antenna System...........3-113
1

Audio System(s).............................................3-83
Automatic Door Lock.......................................2-10
Automatic Transmission
Fluid..........................................................5-22
Operation...................................................2-26
B
Backglass Antenna........................................3-113
Battery..........................................................5-40
Electric Power Management..........................3-18
Exterior Lighting Battery Saver......................3-15
Run-Down Protection...................................3-19
Bluetooth
®.....................................................3-99
Brake
Emergencies................................................ 4-5
Brake Fluid....................................................5-37
Brakes..........................................................5-37
System Warning Light..................................3-35
Braking........................................................... 4-4
Braking in Emergencies..................................... 4-5
Break-In, New Vehicle.....................................2-21
Bulb Replacement...........................................5-49
Halogen Bulbs............................................5-49
Headlamp Aiming........................................5-46
License Plate Lamps....................................5-52Bulb Replacement (cont.)
Replacement Bulbs......................................5-52
Taillamps, Turn Signal, Sidemarker,
Stoplamps, and Back-Up Lamps.................5-50
Buying New Tires...........................................5-69
C
Calibration.....................................................3-54
California Fuel.................................................. 5-6
California Perchlorate Materials
Requirements............................................... 5-4
California Proposition 65 Warning....................... 5-4
Canadian Owners................................................ ii
Capacities and Specications..........................5-106
Carbon Monoxide...........................2-12, 2-33, 4-17
Care of
Safety Belts................................................5-93
CD, MP3 .......................................................3-95
Center Console Storage Area...........................2-47
Center Seat..................................................... 1-7
Chains, Tire...................................................5-75
Charging System Light....................................3-35
Check
Engine Lamp..............................................3-40
Check Gas Cap Light......................................3-47
Checking Things Under the Hood......................5-10
2

Chemical Paint Spotting...................................5-97
Child Restraints
Child Restraint Systems...............................1-37
Infants and Young Children...........................1-33
Lower Anchors and Tethers for Children..........1-41
Older Children.............................................1-29
Securing a Child Restraint in a Rear
Seat Position...........................................1-47
Securing a Child Restraint in the Center
Front Seat Position...................................1-49
Securing a Child Restraint in the Right
Front Seat Position...................................1-50
Where to Put the Restraint...........................1-40
Chime Level Adjustment.................................3-113
Cigarette Lighter.............................................3-21
Cleaning
Aluminum or Chrome-Plated Wheels..............5-96
Exterior Lamps/Lenses.................................5-94
Fabric/Carpet..............................................5-91
Finish Care.................................................5-94
Instrument Panel, Vinyl, and Other
Plastic Surfaces.......................................5-92
Interior.......................................................5-90
Leather......................................................5-92
Tires..........................................................5-97
Underbody Maintenance...............................5-97
Washing Your Vehicle...................................5-93
Weatherstrips..............................................5-93
Windshield and Wiper Blades........................5-95Climate Control System...................................3-21
Air Filter, Passenger Compartment.................3-29
Dual Automatic............................................3-25
Outlet Adjustment........................................3-28
Clock, Setting.................................................3-82
Collision Damage Repair..................................7-12
Compact Spare Tire........................................5-89
Compass.......................................................3-54
Content Theft-Deterrent....................................
2-17
Control of a Vehicle.......................................... 4-3
Convenience Net............................................2-48
Coolant
Engine.......................................................5-25
Engine Temperature Gage............................3-38
Engine Temperature Warning Light.................3-38
Low Warning Light.......................................3-39
Cooling System..............................................5-24
Courtesy Lamps.............................................3-16
Cruise Control................................................3-10
Cruise Control Light........................................3-43
Cupholders....................................................2-47
Customer Assistance Information
Courtesy Transportation................................7-10
Customer Assistance for Text Telephone
(TTY) Users.............................................. 7-6
Customer Assistance Offices........................... 7-6
Customer Satisfaction Procedure..................... 7-2
GM Mobility Reimbursement Program............... 7-7
Reporting Safety Defects to
General Motors........................................7-15
3

Customer Assistance Information (cont.)
Reporting Safety Defects to the
Canadian Government..............................7-15
Reporting Safety Defects to the
United States Government.........................7-15
Roadside Assistance Program......................... 7-7
Service Publications Ordering Information........7-16
D
Daytime Running Lamps/Automatic
Headlamp System.......................................3-14
Defensive Driving............................................. 4-2
Delayed Entry Lighting.....................................3-17
Delayed Exit Lighting.......................................3-17
Delayed Locking.............................................2-10
DIC Compass.................................................3-54
Disc, MP3......................................................3-95
Doing Your Own Service Work........................... 5-4
Door
Ajar Light...................................................3-45
Automatic Door Lock....................................2-10
Delayed Locking..........................................2-10
Locks.......................................................... 2-9
Power Door Locks......................................... 2-9
Programmable Automatic Door Unlock............2-10
Rear Door Security Locks.............................2-11Driver Information Center (DIC).........................3-47
DIC Operation and Displays..........................3-48
DIC Vehicle Personalization..........................3-74
DIC Warnings and Messages........................3-56
Driving
At Night.....................................................4-13
Before a Long Trip......................................4-15
Defensive..................................................... 4-2
Drunken....................................................... 4-3
Highway Hypnosis.......................................4-15
Hill and Mountain Roads..............................4-16
In Rain and on Wet Roads...........................4-14
Rocking Your Vehicle to Get it Out.................4-20
Winter........................................................4-17
Driving for Better Fuel Economy......................... 4-2
Dual Automatic Climate Control System.............3-25
E
EDR .............................................................7-17
Electrical System
Add-On Equipment......................................5-99
Fuses and Circuit Breakers...........................5-99
Headlamp Wiring.........................................5-99
Instrument Panel Fuse Block.......................5-100
Power Windows and Other Power
Options...................................................5-99
4

Electrical System (cont.)
Underhood Fuse Block...............................5-101
Windshield Wiper Fuses...............................5-99
Electronic Immobilizer
PASS-Key
®III+...........................................2-18
Electronic Immobilizer Operation
PASS-Key
®III .............................................2-19
Engine
Air Cleaner/Filter.........................................5-20
Change Engine Oil Light...............................3-43
Check and Service Engine Soon Lamp...........3-40
Coolant......................................................5-25
Coolant Heater............................................2-24
Coolant Temperature Gage...........................3-38
Coolant Temperature Warning Light................3-38
Drive Belt Routing.......................................6-14
Engine Compartment Overview......................5-12
Exhaust.....................................................2-33
Oil .............................................................5-15
Oil Life System...........................................5-18
Overheated Protection Operating Mode...........5-34
Overheating................................................5-31
Reduced Power Light...................................3-44
Starting......................................................2-23
Enhanced Traction System (ETS)........................ 4-8
Warning Light.............................................3-37
Entry Lighting.................................................3-16Event Data Recorders.....................................7-17
Extender, Safety Belt.......................................1-29
Exterior Lamps...............................................3-13
Exterior Lighting Battery Saver..........................3-15F
Filter
Engine Air Cleaner......................................5-20
Finish Damage...............................................5-97
Flashers, Hazard Warning.................................. 3-6
Flash-to-Pass................................................... 3-8
Flat Tire........................................................5-76
Flat Tire, Changing.........................................5-76
Flat Tire, Storing.....................................5-84, 5-87
Fluid
Automatic Transmission................................5-22
Power Steering...........................................5-34
Windshield Washer......................................5-35
Fog Lamp
Fog ...........................................................3-15
Folding Rear Seat............................................ 1-7
Fuel............................................................... 5-5
Additives...................................................... 5-7
California Fuel.............................................. 5-6
Check Gas Cap Light...................................3-47
Driving for Better Economy............................. 4-2
5

Fuel (cont.)
Filling a Portable Fuel Container....................5-10
Filling the Tank............................................. 5-8
Fuels in Foreign Countries.............................. 5-7
Gage .........................................................3-46
Gasoline Octane........................................... 5-6
Gasoline Specications.................................. 5-6
Low Warning Light.......................................3-47
Fuses
Fuses and Circuit Breakers...........................5-99
Instrument Panel Fuse Block.......................5-100
Underhood Fuse Block...............................5-101
Windshield Wiper.........................................5-99
G
Gage
Engine Coolant Temperature.........................3-38
Fuel..........................................................3-46
Speedometer..............................................3-32
Tachometer.................................................3-32
Garage Door Opener.......................................2-43
Gasoline
Octane........................................................ 5-6
Specications............................................... 5-6
Glove Box.....................................................2-47
GM Mobility Reimbursement Program.................. 7-7
H
Hazard Warning Flashers................................... 3-6
Head Restraints............................................... 1-6
Headlamp
Aiming .......................................................5-46
Headlamp Wiring............................................5-99
Headlamps
Bulb Replacement.......................................5-49
Daytime Running Lamps/Automatic
Headlamp System....................................3-14
Exterior Lamps............................................3-13
Flash-to-Pass............................................... 3-8
Halogen Bulbs............................................5-49
High/Low Beam Changer................................ 3-8
Suggested Light..........................................3-44
Heated Seats................................................... 1-3
Heater...........................................................3-21
Engine Coolant...........................................2-24
Heater...........................................................3-25
Highbeam On Light.........................................3-44
Highway Hypnosis...........................................4-15
Hill and Mountain Roads..................................4-16
Hood
Checking Things Under................................5-10
Release.....................................................5-11
Horn ............................................................... 3-6
How to Wear Safety Belts Properly...................1-13
6