service BUICK LUCERNE 2011 Owners Manual

Black plate (3,1)Buick Lucerne Owner Manual - 2011
Rotation of New Tires
To maintain ride, handling, and performance of the
vehicle, it is important that the first rotation service for
new tires be performed. Tires should be rotated every
12 000 km/7,500 miles. SeeTire Inspection and
Rotation on page 6‑70.
Scheduled Maintenance
When the Change Engine Oil Soon
Message Displays
Change engine oil and filter. See Engine Oilon
page 6‑18. An Emission Control Service.
When the CHANGE ENGINE OIL SOON message
displays, service is required for the vehicle as soon as
possible, within the next 1 000 km/600 miles. If driving
under the best conditions, the engine oil life system
might not indicate the need for vehicle service for more
than a year. The engine oil and filter must be changed
at least once a year and the oil life system must be
reset. Your dealer has trained service technicians who
will perform this work and reset the system. If the
engine oil life system is reset accidentally, service the
vehicle within 5 000 km/3,000 miles since the last
service. Reset the oil life system whenever the oil is
changed. See Engine Oil Life System on page 6‑22.
Every Engine Oil Change
.Change engine oil and filter. Reset oil life system.
SeeEngine Oilon page 6‑18andEngine Oil Life
Systemon page 6‑22. An Emission Control
Service.
.Engine coolant level check. See Engine Coolant
(4.6L Engine)on page 6‑28or Engine Coolant
(3.9L Engine) on page 6‑31.
.Engine cooling system inspection. Visual
inspection of hoses, pipes, fittings, and clamps
and replacement, if needed.
.Windshield washer fluid level check. See
Windshield Washer Fluid on page 6‑38.
.Windshield wiper blade inspection for wear,
cracking, or contamination and windshield and
wiper blade cleaning, if contaminated. See
Windshield and Wiper Blades
on page 6‑103.
Worn or damaged wiper blade replacement.
See Windshield Wiper Blade Replacement
on
page 6‑55.
.Tire inflation pressures check. See Inflation - Tire
Pressure on page 6‑64.
.Tire wear inspection. See Tire Inspection and
Rotation on page 6‑70.
.Rotate tires if necessary. See Tire Inspection and
Rotation on page 6‑70.
7-3

Black plate (4,1)Buick Lucerne Owner Manual - 2011
.Fluids visual leak check (or every 12 months,
whichever occurs first). A leak in any system must
be repaired and the fluid level checked.
.Engine air cleaner filter inspection. SeeEngine Air
Cleaner/Filter on page 6‑23.
.Brake system inspection (or every 12 months,
whichever occurs first).
.Steering and suspension inspection. Visual
inspection for damaged, loose, or missing parts or
signs of wear.
.Body hinges and latches, key lock cylinders, and
rear compartment, hood, glove box door, and
console door hinges and latches lubrication.
See Recommended Fluids and Lubricants
on
page 7‑8. More frequent lubrication may be
required when the vehicle is exposed to a
corrosive environment. Applying silicone grease on
weatherstrips with a clean cloth makes them last
longer, seal better, and not stick or squeak.
.Restraint system component check. See Checking
the Restraint Systems on page 2‑70.
.Fuel system inspection for damage or leaks.
.Exhaust system and nearby heat shields
inspection for loose or damaged components.
Additional Required Services
Every 12 000 km/7,500 Miles
.Rotate tires. Tires should be rotated every
12 000 km/7,500 miles. See Tire Inspection and
Rotation on page 6‑70.
At Each Fuel Stop
.Engine oil level check. See Engine Oilon
page 6‑18.
.Engine coolant level check. See Engine Coolant
(4.6L Engine)on page 6‑28or Engine Coolant
(3.9L Engine) on page 6‑31.
.Windshield washer fluid level check. See
Windshield Washer Fluid on page 6‑38.
Once a Month
.Tire inflation pressures check. See Inflation - Tire
Pressure on page 6‑64.
.Tire wear inspection. See Tire Inspection and
Rotation on page 6‑70.
.Sunroof track and seal inspection, if equipped. See
Sunroof on page 3‑51.
7-4

Black plate (5,1)Buick Lucerne Owner Manual - 2011
Once a Year
.Starter switch check. SeeOwner Checks and
Services on page 7‑6.
.Automatic transmission shiftlock control function
check. See Owner Checks and Serviceson
page 7‑6.
.Ignition transmission lock check. See Owner
Checks and Services on page 7‑6.
.Parking brake and automatic transmission P (Park)
mechanism check. See Owner Checks and
Services on page 7‑6.
.Accelerator pedal check for damage, high effort,
or binding. Replace if needed.
.If the vehicle has a Tire Sealant and Compressor
Kit, check the sealant expiration date printed on
the instruction label of the kit. See Tire Sealant and
Compressor Kit on page 6‑80.
.Underbody flushing service.
.Hood/Decklid/Liftgate/Liftglass Support Gas Strut
Service: Visually inspect gas strut, if equipped, for
signs of wear, cracks, or other damage. Check the
hold open ability of the gas strut. Contact your
dealer if service is required.
First Engine Oil Change After Every
40 000 km/25,000 Miles
.Passenger compartment air filter replacement
(or every 24 months, whichever occurs first).
More frequent replacement may be needed if
you drive in areas with heavy traffic, areas with
poor air quality, or areas with high dust levels.
Replacement may also be needed if you notice
reduced air flow, windows fogging up, or odors.
Your dealer can help you determine when it is the
right time to replace the filter.
First Engine Oil Change After Every
80 000 km/50,000 Miles
.Engine air cleaner filter replacement. See Engine
Air Cleaner/Filter on page 6‑23.
.Automatic transmission fluid change (severe
service) for vehicles mainly driven in heavy city
traffic in hot weather, in hilly or mountainous
terrain, when frequently towing a trailer, or used
for taxi, police, or delivery service. See Automatic
Transmission Fluid on page 6‑24.
.Evaporative control system inspection. Check
all fuel and vapor lines and hoses for proper
hook‐up, routing, and condition. Check that the
purge valve, if the vehicle has one, works properly.
7-5

Black plate (6,1)Buick Lucerne Owner Manual - 2011
Replace as needed.An Emission Control Service.
The U.S. Environmental Protection Agency or the
California Air Resources Board has determined
that the failure to perform this maintenance item
will not nullify the emission warranty or limit
recall liability prior to the completion of the
vehicle's useful life. We, however, urge that all
recommended maintenance services be performed
at the indicated intervals and the maintenance be
recorded.
First Engine Oil Change After Every
160 000 km/100,000 Miles
.Automatic transmission fluid change (normal
service). See Automatic Transmission Fluidon
page 6‑24.
.Spark plug replacement and spark plug wires
inspection. An Emission Control Service.
First Engine Oil Change After Every
240 000 km/150,000 Miles
.Engine cooling system drain, flush, and refill (or
every five years, whichever occurs first). See
Engine Coolant (4.6L Engine)
on page 6‑28or
Engine Coolant (3.9L Engine)on page 6‑31. An
Emission Control Service.
.Engine drive belts inspection for fraying, excessive
cracks, or obvious damage (or every 10 years,
whichever occurs first). Replace, if needed.
Owner Checks and Services
Starter Switch Check
{WARNING:
When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.
1. Before starting this check, be sure there is enough room around the vehicle.
2. Firmly apply both the parking brake and the regular brake. See Parking Brake on page 3‑26.
Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.
3. Try to start the engine in each gear. The vehicle should start only in P (Park) or N (Neutral). If the
vehicle starts in any other position, contact your
dealer for service.
7-6

Black plate (7,1)Buick Lucerne Owner Manual - 2011
Automatic Transmission Shift Lock
Control Function Check
{WARNING:
When you are doing this inspection, the vehicle
could move suddenly. If the vehicle moves, you or
others could be injured.
1. Before starting this check, be sure there is enough room around the vehicle. It should be parked on a
level surface.
2. Firmly apply the parking brake. See Parking Brake
on page 3‑26.
Be ready to apply the regular brake immediately if
the vehicle begins to move. 3. With the engine off, turn the ignition to ON/RUN,
but do not start the engine. Without applying the
regular brake, try to move the shift lever out of
P (Park) with normal effort. If the shift lever moves
out of P (Park), contact your dealer for service.
Ignition Transmission Lock Check
While parked, and with the parking brake set, try to turn
the ignition to LOCK/OFF in each shift lever position.
.The ignition should turn to LOCK/OFF only when
the shift lever is in P (Park).
.The ignition key should come out only in
LOCK/OFF.
Contact your dealer if service is required.
7-7

Black plate (8,1)Buick Lucerne Owner Manual - 2011
Parking Brake and Automatic
Transmission P (Park) Mechanism
Check
{WARNING:
When you are doing this check, the vehicle could
begin to move. You or others could be injured and
property could be damaged. Make sure there is
room in front of the vehicle in case it begins to
roll. Be ready to apply the regular brake at once
should the vehicle begin to move.
Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake, set the
parking brake.
.To check the parking brake's holding ability: With
the engine running and the transmission in
N (Neutral), slowly remove foot pressure from the
regular brake pedal. Do this until the vehicle is held
by the parking brake only.
.To check the P (Park) mechanism's holding ability:
With the engine running, shift to P (Park). Then
release the parking brake followed by the regular
brake.
Contact your dealer if service is required.
Recommended Fluids and
Lubricants
Fluids and lubricants identified below by name, part
number, or specification can be obtained from your
dealer.
Usage Fluid/Lubricant
Engine Oil The engine requires engine oil
approved to the dexos specification.
Oils meeting this specification can be
identified with the dexos certification
mark. Look for and use only an
engine oil that displays the dexos
certification mark of the proper
viscosity grade. See
Engine Oil
on
page 6‑18.
Engine Coolant 50/50 mixture of clean, drinkable
water and use only DEX-COOL
Coolant. See
Engine Coolant
(4.6L Engine)
on page 6‑28or
Engine Coolant (3.9L Engine)on
page 6‑31.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid
(GM Part No. 88862806, in
Canada 88862807).
7-8

Black plate (12,1)Buick Lucerne Owner Manual - 2011
Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Services Performed
7-12

Black plate (13,1)Buick Lucerne Owner Manual - 2011
Maintenance Record (cont.)
DateOdometer
Reading Serviced By Services Performed
7-13

Black plate (14,1)Buick Lucerne Owner Manual - 2011
Maintenance Record (cont.)
DateOdometer
Reading Serviced By Services Performed
7-14

Black plate (1,1)Buick Lucerne Owner Manual - 2011
Section 8 Customer Assistance Information
Customer Assistance and Information. . . . . . . . . . .8-2
Customer Satisfaction Procedure . . . . . . . . . . . . . . . 8-2
Online Owner Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-4
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-5
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . 8-5
GM Mobility Reimbursement Program . . . . . . . . . . . 8-6
Roadside Assistance Program . . . . . . . . . . . . . . . . . . 8-7
Scheduling Service Appointments . . . . . . . . . . . . . . . 8-9
Courtesy Transportation Program . . . . . . . . . . . . . . . 8-9
Collision Damage Repair . . . . . . . . . . . . . . . . . . . . . . . 8-11 Reporting Safety Defects
. . . . . . . . . . . . . . . . . . . . . . . .8-13
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-13
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Reporting Safety Defects to General Motors . . . 8-14
Service Publications Ordering Information . . . . . 8-14
Vehicle Data Recording and Privacy . . . . . . . . . . . . .8-16
Event Data Recorders . . . . . . . . . . . . . . . . . . . . . . . . . 8-16
OnStar
®. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-17
Navigation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-18
Radio Frequency Identification (RFID) . . . . . . . . . 8-18
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 8-18
8-1