change time BUICK LUCERNE 2011 Owner's Guide

Black plate (3,1)Buick Lucerne Owner Manual - 2011
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs
or the interpretation of the New Vehicle Limited
Warranty. Although you may be required to resort to this
informal dispute resolution program prior to filing a court
action, use of the program is free of charge and your
case will generally be heard within 40 days. If you do
not agree with the decision given in your case, you may
reject it and proceed with any other venue for relief
available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the following
address:BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
www.dr.bbb.org/goauto This program is available in all 50 states and the
District of Columbia. Eligibility is limited by vehicle age,
mileage, and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
STEP THREE
—Canadian Owners: In the event that
you do not feel your concerns have been addressed
after following the procedure outlined in Steps One and
Two, General Motors of Canada Limited wants you to
be aware of its participation in a no-charge Mediation/
Arbitration program. General Motors of Canada Limited
has committed to binding arbitration of owner disputes
involving factory-related vehicle service claims. The
program provides for the review of the facts involved
by an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program is
designed so that the entire dispute settlement process,
from the time you file your complaint to the final
decision, should be completed in approximately
70 days. We believe our impartial program offers
advantages over courts in most jurisdictions because it
is informal, quick, and free of charge.
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Black plate (7,1)Buick Lucerne Owner Manual - 2011
Roadside Assistance Program
For U.S.‐purchased vehicles, call1-800-252-1112;
(Text Telephone (TTY): 1‐888‐889‐2438).
For Canadian‐purchased vehicles, call 1-800-268-6800.
Service is available 24 hours a day, 365 days a year.
Calling for Assistance
When calling Roadside Assistance, have the following
information ready:
.Your name, home address, and home telephone
number
.Telephone number of your location
.Location of the vehicle
.Model, year, color, and license plate number of the
vehicle
.Odometer reading, Vehicle Identification Number
(VIN), and delivery date of the vehicle
.Description of the problem
Coverage
Services are provided up to 5 years/160 000 km
(100,000 miles), whichever comes first.
In the U.S., anyone driving the vehicle is covered. In
Canada, a person driving the vehicle without permission
from the owner is not covered.
Roadside Assistance is not a part of the New Vehicle
Limited Warranty. Buick and General Motors of Canada
Limited reserve the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
Buick and General Motors of Canada Limited reserve
the right to limit services or payment to an owner or
driver if they decide the claims are made too often,
or the same type of claim is made many times.
Services Provided
.Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station.
.Lock‐Out Service: Service to unlock the vehicle
if you are locked out. A remote unlock may be
available if you have OnStar
®. For security
reasons, the driver must present identification
before this service is given.
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Black plate (10,1)Buick Lucerne Owner Manual - 2011
Transportation Options
Warranty service can generally be completed
while you wait. However, if you are unable to wait,
GM helps to minimize inconvenience by providing
several transportation options. Depending on the
circumstances, the dealer can offer one of the following:
Shuttle Service
Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one‐way or round‐trip shuttle service within reasonable
time and distance parameters of the dealer's area.
Public Transportation or Fuel
Reimbursement
If the vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See the dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
Courtesy Rental Vehicle
The dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
that you obtain if the vehicle is kept for an overnight
warranty repair. Rental reimbursement will be limited
and must be supported by original receipts. This
requires that you sign and complete a rental agreement
and meet state/provincial, local, and rental vehicle
provider requirements. Requirements vary and may
include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like vehicle as a
courtesy rental.
Additional Program Information
All program options, such as shuttle service, may not
be available at every dealer. Please contact the dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
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Black plate (15,1)Buick Lucerne Owner Manual - 2011
Owner Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The Owner Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus handling and
shipping fees.
Without Portfolio: Owner Manual only.
RETAIL SELL PRICE: $25.00 (U.S.) plus handling and
shipping fees.
Current and Past Models
Technical Service Bulletins and Manuals are available
for current and past model GM vehicles.
ORDER TOLL FREE: 1-800-551-4123
Monday - Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. at:
www.helminc.com.
Or write to:Helm, Incorporated
P.O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
All listed prices are quoted in U.S. funds. Make checks
payable in U.S. funds.
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Black plate (6,1)Buick Lucerne Owner Manual - 2011
Fog LampsBulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12
Front Fog Lamps Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Front Reading Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Front Storage Area . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-5 Additives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
California Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
E85 (85% Ethanol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-7
Filling a Portable Fuel Container . . . . . . . . . . . . . . . . . . 6-11
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Fuels in Foreign Countries . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Gasoline Octane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Gasoline Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Gauge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
Fuel Economy Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-23
Fuses Fuses and Circuit Breakers . . . . . . . . . . . . . . . . . . . . . .6-108
Rear Underseat Fuse Block . . . . . . . . . . . . . . . . . . . . . 6-110
Underhood Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . . .6-108G
Garage Door Opener . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-42
GasolineOctane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-6
Gauges Engine Coolant Temperature . . . . . . . . . . . . . . . . . . . . . 4-36
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-41
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-49
GM Mobility Reimbursement Program . . . . . . . . . . . . . . .8-6
H
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-52
Hazard Warning Flashers . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Head Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-2
Headlamps Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-49
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-52
Daytime Running Lamps (DRL) . . . . . . . . . . . . . . . . . . . 4-11
Exterior Lamps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-10
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
High/Low Beam Changer . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
Wiper Activated . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-11
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Black plate (13,1)Buick Lucerne Owner Manual - 2011
Theater Dimming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Theft-Deterrent Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-94
Theft-Deterrent Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16Content Theft-Deterrent . . . . . . . . . . . . . . . . . . . . . . . . . . 3-16
PASS-Key
®III+ Electronic Immobilizer . . . . . . . . . . . . 3-17
PASS-Key®III+ Electronic Immobilizer
Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-17
Tilt Wheel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-3
Time, Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-68
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57 Aluminum or Chrome-Plated Wheels,
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-104
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-72
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
Changing a Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-88
Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-105
Compact Spare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-97
Different Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-74
If a Tire Goes Flat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
Inflation - Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-64
Inspection and Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70
Installing the Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . 6-90
Pressure Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-37
Pressure Monitor Operation . . . . . . . . . . . . . . . . . . . . . . 6-66
Pressure Monitor System . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
Removing the Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-90
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . 6-89
Sealant and Compressor Kit . . . . . . . . . . . . . . . . 6-80, 6-87 Tires (cont.)
Sidewall Labeling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58
Storing a Flat or Spare Tire and Tools . . . . . . . . . . . . 6-96
Terminology and Definitions . . . . . . . . . . . . . . . . . . . . . . 6-61
Uniform Tire Quality Grading . . . . . . . . . . . . . . . . . . . . . 6-75
Wheel Alignment and Tire Balance . . . . . . . . . . . . . . . 6-76
Wheel Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76
When It Is Time for New Tires . . . . . . . . . . . . . . . . . . . . 6-71
Towing
Recreational Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Towing a Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Traction Control System (TCS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-6
Control System Warning Light . . . . . . . . . . . . . . . . . . . . 4-34
Magnetic Ride Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-7
StabiliTrak
®System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-5
Transmission
Fluid, Automatic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-24
Transmission Operation, Automatic . . . . . . . . . . . . . . . . 3-24
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . .8-9
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Turn and Lane-Change Signals . . . . . . . . . . . . . . . . . . . . . .4-5
Turn Signal/Multifunction Lever . . . . . . . . . . . . . . . . . . . . . .4-4
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