radio BUICK REGAL 2017 Owner's Guide
[x] Cancel search | Manufacturer: BUICK, Model Year: 2017, Model line: REGAL, Model: BUICK REGAL 2017Pages: 344, PDF Size: 4.91 MB
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
290 Vehicle Care
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a
sponge or soft, lint-free cloth
dampened with water.
. When heavily soiled, use warm
soapy water.
Fabric/Carpet/Suede
Start by vacuuming the surface
using a soft brush attachment. If a
rotating vacuum brush attachment is
being used, only use it on the floor
carpet. Before cleaning, gently
remove as much of the soil as
possible:
.Gently blot liquids with a paper
towel. Continue blotting until no
more soil can be removed.
. For solid soils, remove as much
as possible prior to vacuuming.
To clean:
1. Saturate a clean, lint-free colorfast cloth with water.
Microfiber cloth is
recommended to prevent lint
transfer to the fabric or carpet. 2. Remove excess moisture by
gently wringing until water does
not drip from the cleaning cloth.
3. Start on the outside edge of the soil and gently rub toward the
center. Fold the cleaning cloth
to a clean area frequently to
prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no
longer any color transfer from
the soil to the cleaning cloth.
5. If the soil is not completely removed, use a mild soap
solution followed only by plain
water.
If the soil is not completely
removed, it may be necessary to
use a commercial upholstery
cleaner or spot lifter. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If ring
formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to
blot excess moisture.
Cleaning High Gloss Surfaces
and Vehicle Information and
Radio Displays
Use a microfiber cloth on high gloss
surfaces or vehicle displays. First,
use a soft bristle brush to remove
dirt that can scratch the surface.
Then gently clean by rubbing with a
microfiber cloth. Never use window
cleaners or solvents. Periodically
hand wash the microfiber cloth
separately, using mild soap. Do not
use bleach or fabric softener. Rinse
thoroughly and air dry before
next use.
Caution
Do not attach a device with a
suction cup to the display. This
may cause damage and would
not be covered by the vehicle
warranty.
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
Customer Information 309
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . 309
Customer Assistance Offices . . . . . . . . . . . . . . . . . . . . . . 311
Customer Assistance for Text Telephone (TTY) Users . . . . . 312
Online Owner Center . . . . . . . . . 312
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 313
Roadside Assistance Program . . . . . . . . . . . . . . . . . . . . 313
Scheduling Service Appointments . . . . . . . . . . . . . . . 315
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . 315
Collision Damage Repair . . . . . 316
Service Publications Ordering Information . . . . . . . . . . . . . . . . . . 318
Radio Frequency Statement . . . . . . . . . . . . . . . . . . . 319
Reporting Safety Defects
Reporting Safety Defects tothe United States
Government . . . . . . . . . . . . . . . . . 319 Reporting Safety Defects to
the Canadian
Government . . . . . . . . . . . . . . . . . 320
Reporting Safety Defects to General Motors . . . . . . . . . . . . . 320
Vehicle Data Recording and
Privacy
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . . . 320
Event Data Recorders . . . . . . . . 321
OnStar
®. . . . . . . . . . . . . . . . . . . . . . 321
Infotainment System . . . . . . . . . . 322
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Buick. Normally, any concerns with
the sales transaction or the
operation of the vehicle will be
resolved by your dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service,
or parts manager, contact the owner
of your dealership or the general
manager.
STEP TWO : If after contacting a
member of dealership management,
it appears your concern cannot be
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
312 Customer Information
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Buick has TTY equipment
available at its Customer Assistance
Center. Any TTY user can
communicate with Buick by dialing:
1-800-832-8425. TTY users in
Canada can dial 1-800-263-3830.
Online Owner Center
Online Owner Experience
(U.S.) my.buick.com
The Buick online owner experience
allows interaction with Buick and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View and print dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers,
and hours.
r: Track your vehicle’s warranty
information.
J: View active recalls by Vehicle
Identification Number (VIN). See
Vehicle Identification Number (VIN)
0 306.
H:View GM Card, SiriusXM
Satellite radio (if equipped), and
OnStar account information.
F: Chat with online help
representatives.
See my.buick.com to register your
vehicle.
Buick Owner Centre (Canada)
buickowner.ca
Visit the Buick Owner Centre:
. Chat live with online help
representatives.
. Use the Vehicle Tools section.
. Access third party enthusiast
sites and social media networks.
. Locate owner resources such as
lease-end, financing, and
warranty information.
. Retrieve your favorite articles,
quizzes, tips, and multimedia
galleries organized into the
Featured Articles and Auto Care
Sections.
. Download the owner manual for
your vehicle, quickly and easily.
. Find the Buick-recommended
maintenance services for your
vehicle.
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Customer Information 319
Current and Past Models
Service and Owner publications are
available for many current and past
model year GM vehicles.
ORDER TOLL FREE:
1-800-551-4123 Monday–Friday
8:00 AM –6:00 PM Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), see
Helm, Inc. at: www.helminc.com.
Or write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Prices are subject to change without
notice and without incurring
obligation. Allow ample time for
delivery.
All listed prices are quoted in U.S.
funds. Make checks payable in U.S.
funds.
Radio Frequency
Statement
This vehicle has systems that
operate on a radio frequency that
complies with Part 15/Part 18 of the
Federal Communications
Commission (FCC) rules and with
Industry Canada Standards
RSS-GEN/210/216/220/251/310,
ICES‐001.
Operation is subject to the following
two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received, including
interference that may cause
undesired operation of the
device.
Changes or modifications to any of
these systems by other than an
authorized service facility could void
authorization to use this equipment.
Reporting Safety
Defects
Reporting Safety Defects
to the United States
Government
If you believe that your vehicle
has a defect which could cause
a crash or could cause injury or
death, you should immediately
inform the National Highway
Traffic Safety Administration
(NHTSA) in addition to notifying
General Motors.
If NHTSA receives similar
complaints, it may open an
investigation, and if it finds that
a safety defect exists in a group
of vehicles, it may order a recall
and remedy campaign.
However, NHTSA cannot
become involved in individual
problems between you, your
dealer, or General Motors.
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
320 Customer Information
To contact NHTSA, you may call
the Vehicle Safety Hotline
toll-free at 1-888-327-4236 (TTY:
1-800-424-9153); go tohttp://
www.safercar.gov; or write to:
Administrator, NHTSA
1200 New Jersey Avenue, S.E.
Washington, D.C. 20590
You can also obtain other
information about motor vehicle
safety from http://
www.safercar.gov
.
Reporting Safety Defects
to the Canadian
Government
If you live in Canada, and you
believe that the vehicle has a
safety defect, notify Transport
Canada immediately, and notify
General Motors of Canada
Company. Call Transport
Canada at 1-800-333-0510 or
write to: Transport Canada
Road Safety Branch
80 rue Noel
Gatineau
,QC J8Z 0A1
Reporting Safety Defects
to General Motors
In addition to notifying NHTSA (or
Transport Canada) in a situation like
this, notify General Motors.
Call 1-800-521-7300, or write:
Buick Customer Assistance Center
P.O. Box 33136
Detroit, MI 48232–5136
In Canada, call 1-800-263-3777
(English) or 1-800-263-7854
(French), or write:
General Motors of Canada
Company
Customer Care Centre, Mail Code:
CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Vehicle Data
Recording and
Privacy
The vehicle has a number of
computers that record information
about the vehicle’s performance and
how it is driven. For example, the
vehicle uses computer modules to
monitor and control engine and
transmission performance, to
monitor the conditions for airbag
deployment and deploy them in a
crash, and, if equipped, to provide
antilock braking to help the driver
control the vehicle. These modules
may store data to help the dealer
technician service the vehicle.
Some modules may also store data
about how the vehicle is operated,
such as rate of fuel consumption or
average speed. These modules may
retain personal preferences, such as
radio presets, seat positions, and
temperature settings.
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
OnStar 329
to the vehicle in a crash, or wireless
phone network congestion or
jamming—may prevent service.
See Radio Frequency Statement
0 319.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc.,
that meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to
communicate to deaf,
hard-of-hearing, or speech-impaired
customers while in the vehicle. The
available dealer-installed TTY
system can provide in-vehicle access to all OnStar services,
except Virtual Advisor and OnStar
Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need
to be changed the first time when
speaking with an Advisor. To
change the OnStar PIN, contact an
OnStar Advisor by pressing
Qor
calling 1-888-4ONSTAR.
Warranty
OnStar equipment may be
warranted as part of the vehicle
warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote
Door Unlock or Stolen Vehicle
Assistance after the vehicle has
been off continuously for 10 days
without an ignition cycle. If the
vehicle has not been started for
five days, OnStar can contact
Roadside Assistance or a locksmith
to help gain access to the vehicle.
Global Positioning
System (GPS)
. Obstruction of the GPS can
occur in a large city with tall
buildings; in parking garages;
around airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals
are not available, the OnStar
system should still operate to
call OnStar. However, OnStar
could have difficulty identifying
the exact location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
330 OnStar
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to
the vehicle. Do not place items over
or near the antenna to prevent
blocking cellular and GPS signal
reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage
or the cellular network has reached
maximum capacity, this message
may come on. Press
Qto try the
call again or try again after driving a
few miles into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service,
and GPS satellite technologies to be
available and operating for features to function properly. These systems
may not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated
into the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0209. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
OnStar Hands-Free Calling name
tags, saved navigation destinations,
or pre-set radio stations. Neither
OnStar nor GM is responsible for
any affected or erased data or settings. These updates or changes
may also collect personal
information. Such collection is
described in the OnStar privacy
statement or separately disclosed at
the time of installation. These
updates or changes may also cause
a system to automatically
communicate with GM servers to
collect information about vehicle
system status, identify whether
updates or changes are available,
or deliver updates or changes. An
active OnStar agreement constitutes
consent to these software updates
or changes and agreement that
either OnStar or GM may remotely
deliver them to the vehicle.
Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827)
or press
Qto speak with an
Advisor. Users of wireless
communications are cautioned that
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
336 Index
Driving (cont'd)Hill and Mountain Roads . . . . . . 160
If the Vehicle is Stuck . . . . . . . . . 162
Loss of Control . . . . . . . . . . . . . . . 159
Off-Road Recovery . . . . . . . . . . . 158
Track Events and
Competitive . . . . . . . . . . . . . . . . . 159
Vehicle Load Limits . . . . . . . . . . . 163
Wet Roads . . . . . . . . . . . . . . . . . . . 160
Winter . . . . . . . . . . . . . . . . . . . . . . . . 161
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . 150
E
Electric Parking Brake Light . . . . 113
Electrical Equipment,Add-On . . . . . . . . . . . . . . . . . . . . . . . 209
Electrical System Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . 239
Fuses and Circuit Breakers . . . 238
Instrument Panel Fuse Block . . . . . . . . . . . . . . . . . . . . . . . . 241
Overload . . . . . . . . . . . . . . . . . . . . . 238
Emergency OnStar
®. . . . . . . . . . . . . . . . . . . . . . 324
Engine Air Cleaner/Filter . . . . . . . . . . . . . 222 Engine (cont'd)
Check and Service Engine
Soon Light . . . . . . . . . . . . . . . . . . . 111
Compartment Overview . . . . . . . 215
Coolant . . . . . . . . . . . . . . . . . . . . . . . 224
Coolant Temperature
Gauge . . . . . . . . . . . . . . . . . . . . . . 108
Coolant Temperature Warning Light . . . . . . . . . . . . . . . .116
Cooling System . . . . . . . . . . . . . . . 223
Cooling System Messages . . . 127
Drive Belt Routing . . . . . . . . . . . . 308
Exhaust . . . . . . . . . . . . . . . . . . . . . . 175
Heater . . . . . . . . . . . . . . . . . . . . . . . . 172
Oil Life System . . . . . . . . . . . . . . . 220
Oil Messages . . . . . . . . . . . . . . . . . 128
Oil Pressure Light . . . . . . . . . . . . .117
Overheating . . . . . . . . . . . . . . . . . . 227
Power Messages . . . . . . . . . . . . . 129
Running While Parked . . . . . . . . 176
Starting . . . . . . . . . . . . . . . . . . . . . . . 170
Entry Lighting . . . . . . . . . . . . . . . . . . . 147
Event Data Recorders . . . . . . . . . . 321
Exit Lighting . . . . . . . . . . . . . . . . . . . . 148
Extended Parking . . . . . . . . . . . . . . . 175
Extender, Safety Belt . . . . . . . . . . . . 59
Exterior Lamp Controls . . . . . . . . . 143
Exterior Lamps Off Reminder . . . 143
F
Features Memory . . . . . . . . . . . . . . . . . . . . . . . . . 11
Filter, Engine Air Cleaner . . . . . . . . . . . 222
Flash-to-Pass . . . . . . . . . . . . . . . . . . . 144
Flashers, Hazard Warning . . . . . . 145
Flat Tire . . . . . . . . . . . . . . . . . . . . . . . . 263 Changing . . . . . . . . . . . . . . . . . . . . . 272
Floor Mats . . . . . . . . . . . . . . . . . . . . . . 292
Fluid
Automatic Transmission . . . . . . 221
Brakes . . . . . . . . . . . . . . . . . . . . . . . . 230
Washer . . . . . . . . . . . . . . . . . . . . . . . 228
Fog Lamps . . . . . . . . . . . . . . . . . . . . . 146 Bulb Replacement . . . . . . . . . . . . 235
Folding Mirrors . . . . . . . . . . . . . . . . . . 42
Forward Automatic Braking . . . . . 200
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . 198
Frequency Statement Radio . . . . . . . . . . . . . . . . . . . . . . . . . 319
Front Fog Lamp Light . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Front Seats Adjustment . . . . . . . . . . . . . . . . . . . . . 48
Heated . . . . . . . . . . . . . . . . . . . . . . . . . 52
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
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Buick Regal Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
9804381) - 2017 - crc - 8/30/16
340 Index
OutletsPower . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Overheating, Engine . . . . . . . . . . . . 227
P
Park Shifting Into . . . . . . . . . . . . . . . . . . . 173
Shifting Out of . . . . . . . . . . . . . . . . 174
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . 181
Brake and P (Park)Mechanism Check . . . . . . . . . . 233
Extended . . . . . . . . . . . . . . . . . . . . . 175
Over Things That Burn . . . . . . . 175
Parking Assist . . . . . . . . . . . . . . . . . . 196
Parking or Backing Assistance Systems . . . . . . . . . . 196
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . . . . . . . 110
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Passenger Sensing System . . . . . 67
Perchlorate Materials Requirements, California . . . . . . 212
Personalization Vehicle . . . . . . . . . . . . . . . . . . . . . . . 134
Power Door Locks . . . . . . . . . . . . . . . . . . . . . 34
Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Power (cont'd)
Outlets . . . . . . . . . . . . . . . . . . . . . . . . . 98
Protection, Battery . . . . . . . . . . . . 148
Retained Accessory (RAP) . . . 173
Seat Adjustment . . . . . . . . . . . . . . . . 49
Windows . . . . . . . . . . . . . . . . . . . . . . . 43
Pregnancy, Using Safety Belts . . . 59
Privacy Vehicle Data Recording . . . . . . . 320
Program Courtesy Transportation . . . . . . 315
Proposition 65 Warning,
California . . . . . . . . . . . .212, 231, 278
R
Radio Frequency Statement . . . . 319
Reading Lamps . . . . . . . . . . . . . . . . . 147
Rear Seats . . . . . . . . . . . . . . . . . . . . . . 53
Rear Storage . . . . . . . . . . . . . . . . . . . . 93
Rear Vision Camera (RVC) . . . . . 196
Rearview MirrorsAutomatic Dimming . . . . . . . . . . . . . 42
Reclining Seatbacks . . . . . . . . . . . . . 49
Recommended Fluids and
Lubricants . . . . . . . . . . . . . . . . . . . . . 303
Records Maintenance . . . . . . . . . . . . . . . . . . 305
Recreational Vehicle Towing . . . . 282 Reimbursement Program,
GM Mobility . . . . . . . . . . . . . . . . . . . 313
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . . . . . . . . . . . 26
Remote Vehicle Start . . . . . . . . . . . . 32
Replacement Bulbs . . . . . . . . . . . . . 237
Replacement Parts Airbags . . . . . . . . . . . . . . . . . . . . . . . . . 72
Maintenance . . . . . . . . . . . . . . . . . . 304
Replacing Airbag System . . . . . . . . 72
Replacing LATCH System Parts after a Crash . . . . . . . . . . . . . 86
Replacing Safety Belt System Parts after a Crash . . . . . . . . . . . . . 60
Reporting Safety Defects Canadian Government . . . . . . . . 320
General Motors . . . . . . . . . . . . . . . 320
U.S. Government . . . . . . . . . . . . . 319
Restraints Where to Put . . . . . . . . . . . . . . . . . . . 78
Retained Accessory
Power (RAP) . . . . . . . . . . . . . . . . . . 173
Ride Control Systems Messages . . . . . . . . . . . . . . . . . . . . 131
Selective . . . . . . . . . . . . . . . . . . . . . 185
Roads Driving, Wet . . . . . . . . . . . . . . . . . . 160