pairing phone CADILLAC CT4 2021 Owner's Manual

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
134 INFOTAINMENT SYSTEM
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . 134
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Steering Wheel Controls . . . . . . . . . 137
Using the System . . . . . . . . . . . . . . . . . 137
Software Updates . . . . . . . . . . . . . . . . . 140
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . 141
HD Radio Technology . . . . . . . . . . . . 143
Radio Data System (RDS) . . . . . . . . 143
Satellite Radio . . . . . . . . . . . . . . . . . . . . 144
Radio Reception . . . . . . . . . . . . . . . . . . 144
Multi-Band Antenna . . . . . . . . . . . . . 145
Audio Players
Avoiding Untrusted MediaDevices . . . . . . . . . . . . . . . . . . . . . . . . . . 145
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Bluetooth Audio . . . . . . . . . . . . . . . . . . 148
OnStar System
OnStar System . . . . . . . . . . . . . . . . . . . . 149
Navigation
Using the Navigation System . . . . 150
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Navigation Symbols . . . . . . . . . . . . . . 154
Destination . . . . . . . . . . . . . . . . . . . . . . . 155 OnStar System . . . . . . . . . . . . . . . . . . . . 160
Global Positioning
System (GPS) . . . . . . . . . . . . . . . . . . . 161
Vehicle Positioning . . . . . . . . . . . . . . . 162
Problems with Route Guidance . . . . . . . . . . . . . . . . . . . . . . . . 162
If the System Needs Service . . . . . 163
Map Data Updates . . . . . . . . . . . . . . . 163
Database Coverage Explanations . . . . . . . . . . . . . . . . . . . . 163
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . 163
Phone
Bluetooth (Overview) . . . . . . . . . . . . . 169
Bluetooth (Pairing and Using aPhone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Apple CarPlay and Android Auto . . . . . . . . . . . . . . . . . . . 174
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . 184
Trademarks and License
Agreements
Trademarks and LicenseAgreements . . . . . . . . . . . . . . . . . . . . . 187
Introduction
Read the following pages to become
familiar with the features.
{Warning
Taking your eyes off the road for
too long or too often while using
any infotainment feature can cause
a crash. You or others could be
injured or killed. Do not give
extended attention to infotainment
tasks while driving. Limit your
glances at the vehicle displays and
focus your attention on driving. Use
voice commands whenever possible.
The infotainment system has built-in
features intended to help avoid
distraction by disabling some features
when driving. These features may gray
out when they are unavailable. Many
infotainment features are also
available through the instrument
cluster and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
2021 - CRC - 11/23/20
INFOTAINMENT SYSTEM 135
.Set up the audio by presetting
favorite stations, setting the tone,
and adjusting the speakers.
.Set up phone numbers in advance
so they can be called easily by
pressing a single control or by using
a single voice command.
See Distracted Driving 0203.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise
in the vehicle’s interior. ANC requires
the factory-installed audio system,
radio, speakers, amplifier (if
equipped), induction system, and
exhaust system to work properly.
Deactivation is required by your dealer
if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled
by using the infotainment display,
controls on the center console,
steering wheel controls, and voice
recognition.
1.O(Power and Mute) Knob
.When off, press theOknob to
turn the system on.
.Turn to decrease or increase
the volume.
.Press and hold to turn the
power off.
.Press to mute/unmute the
system when on.
.When the power is on and the
system is not muted, a quick
status pane will display when
the knob is pressed. Pressing
the knob will mute the system
and trigger this pane to show a long press is required to
actually power down the
system.
2.VKnob
.Turn to highlight a feature.
Press to activate the
highlighted feature.
3.{(Home Page)
.Press to go to the Home Page.
See
“Home Page ”later in this
section.
Press to exit Android Auto or
Apple CarPlay. To enter back
into Android Auto or Apple
CarPlay, press and hold. See
Apple CarPlay and Android
Auto 0174.
4.W(Near Field Communication)
.See “Near Field
Communication (NFC)” under
Bluetooth (Overview) 0169 or
Bluetooth (Pairing and Using a
Phone) 0170

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
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INFOTAINMENT SYSTEM 137
Home Page
The Home Page is where vehicle
application icons are accessed. Some
applications are disabled when the
vehicle is moving.
Swipe left or right across the display
to access the pages of icons.
Managing Home Page Icons1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position.
3. Release your finger to drop the icon in the desired position.
4. To move an application to another page, drag the icon to the edge of
the display toward the
desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
The infotainment steering wheel
controls can be used to control the
infotainment features displayed in the
instrument cluster. When in Valet Mode, if equipped,
access to the infotainment functions
is disabled. See
“Valet Mode,”under
Vehicle Personalization 0117.
g:Press to answer an incoming call
or start voice recognition. See
Bluetooth (Overview) 0169 or
Bluetooth (Pairing and Using a Phone)
0 170.
c:Press to decline an incoming call
or end a current call. Press to mute or
unmute the infotainment system
when not on a call.
CorB: Press to go to the next or
previous favorite when listening to the
radio. Press to go to the next or
previous track when listening to a
media source.
SorT: Press to move between the
interactive displays in the instrument
cluster. Press
Sto go back to the
previous menu.
yorz: Use the thumbwheel to
scroll to the previous or next
selection.
V: Press the thumbwheel to open a
menu or select a menu item. Press
and hold to reset certain displays.
x+ orx– :Press to increase or
decrease the volume.
Using the System
Audio
Touch the Audio icon to display the
active audio source page. Examples of
available sources may include AM,
FM, SXM (if equipped), MyMedia,
USB, and Bluetooth.

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138 INFOTAINMENT SYSTEM
Phone
Touch the Phone icon to display the
Phone main page. SeeBluetooth
(Overview) 0169 or
Bluetooth (Pairing and Using a Phone)
0 170.
Nav
If equipped, touch the Nav icon to
display the navigation map. See Using
the Navigation System 0150.
Wi-Fi Hotspot
Touch the Wi-Fi Hotspot icon to
display the Wi-Fi Hotspot information.
See Settings 0176.
Climate
Touch the Climate icon to display the
Climate main page. See Dual
Automatic Climate Control System
0 196.
Users
If equipped, touch the Users icon to
sign in or create a new user profile,
and follow the on-screen instructions. Only four user profiles can be active at
one time in the vehicle. It may be
necessary to remove a profile from the
menu before creating or signing into
an existing profile. The removed
profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See
Settings0176.
Apple CarPlay
Touch the Apple CarPlay icon to
activate Apple CarPlay if equipped
after a supported device is connected.
See Apple CarPlay and Android Auto
0 174.
Android Auto
Touch the Android Auto icon to
activate Android Auto, if equipped,
after a supported device is connected.
See Apple CarPlay and Android Auto
0 174.
Apps
If equipped, in-vehicle apps are
available for download. Touch the
Apps icon on the Home Page to begin. Downloading and using in-vehicle
apps requires Internet connectivity
which can be accessed with a data
plan through the vehicle’s built-in
4G LTE Wi-Fi hotspot, if equipped,
or a compatible mobile device hotspot.
On most mobile devices, activation of
the Wi-Fi hotspot is in the device’s
Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile
Hotspot, or similar.
Availability of apps and connectivity
varies by vehicle, conditions, and
location. Data plan rates apply.
Features are subject to change. For
more information, see
www.my.cadillac.com/learn.
OnStar Services
If equipped, touch the OnStar Services
icon to display the OnStar Services
and Account pages. See
OnStar
Overview 0413 and
OnStar System 0149.
Camera
If equipped, touch the Camera icon to
access the camera application. See
Assistance Systems for Parking or
Backing 0277.

Cadillac CT4 Owner Manual (GMNA-Localizing-U.S./Canada-14584335) -
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148 INFOTAINMENT SYSTEM
Touch one of the following Browse
options to save a favorite:
Playlists :Touch
Hnext to any
playlist to store the playlist as a
favorite. Touch a saved favorite to
recall a favorite playlist. The first song
in the playlist begins to play.
Artists : Touch
Hnext to any artist
to store the artist as a favorite. Touch
a saved favorite to recall a favorite
artist. The first song in the artist list
begins to play.
Songs : Touch
Hnext to any song to
store the song as a favorite. Touch a
saved favorite to recall a favorite song.
Albums : Touch
Hnext to any
album to store the album as a
favorite. Touch a saved favorite to
recall a favorite album. The first song
in the album list begins to play.
Genres : Touch
Hnext to any genre
to store the genre as a favorite. Touch
a saved favorite to recall a favorite
genre. The first song of the genre
begins to play. Podcasts :
Touch
Hnext to any
podcast to store the podcast as a
favorite. Touch a saved favorite to
recall a favorite podcast. The podcast
begins to play.
Audiobooks : Touch
Hnext to any
audiobook to store the audiobook as a
favorite. Touch a saved favorite to
recall a favorite audiobook. The first
chapter in the audiobook begins
to play.
Media Playback and Mute
USB playback will be paused if the
system is muted. If the steering wheel
mute control is pressed again,
playback will resume.
If the source is changed while in
mute, playback resumes and audio
will unmute.
Bluetooth Audio
Music may be played from a paired
Bluetooth device. See Bluetooth
(Overview) 0169 or
Bluetooth (Pairing and Using a Phone)
0 170 for help pairing a device. Volume and song selection may be
controlled by using the infotainment
controls or the mobile device.
If Bluetooth is selected and no volume
is present, check the volume setting
on both your mobile device and the
infotainment system.
Music can be launched by touching
Bluetooth from the recent sources list
on the left of the display or by
touching the More option and then
touching the Bluetooth device.
To play music via Bluetooth:
1. Power on the device, and pair to connect the device.
2. Once paired, touch Audio from the Home Page, then touch Bluetooth
from the recent sources list on the
left of the display.
Bluetooth Sound Menu
See “Infotainment System Sound
Menu ”under AM-FM Radio 0141.
Manage Bluetooth Devices
From the Home Page: 1. Touch Audio.
2. Touch More.

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168 INFOTAINMENT SYSTEM
The command“Play Album”must first
be spoken; the system will then ask
for the album name. The reply would
be to say the name of the album
to play.
Once the number of files has exceeded
approximately 24,000, there is no
support for accessing the songs
directly through voice commands.
There will still be access to the media
content by using commands for
playlists, artists, and genres.
The access commands for playlists,
artists, and genres are prohibited after
the number of this type of media
exceeds 12,000.
The system will provide feedback the
first time voice recognition is initiated
if it has become apparent that any of
these limits are reached during a
device initializing process.
Voice recognition performance will
degrade to some extent based on
many factors when adding large
amounts of data to recognize. If this is
the case, perhaps accessing songs
through playlists or artist name would
work better.Voice Recognition for
Navigation (If Equipped)
“Navigation” :Begin a dialog to enter
specific destination information.
“Navigation Commands ”:Begin a
dialog to enter specific destination
information.
“Address” :Begin a dialog to enter a
specific destination address, which
includes the entire address consisting
of the house number, street name,
city, state/province, and country. Do
not include the ZIP code.
“Place of Interest” :Begin a dialog to
enter a destination Place of Interest
category or major brand name.
The name must be precisely spoken.
Nicknames or short names for the
businesses will not likely be found.
Lesser known businesses might have
to be located by category, such as fast
food, hotels, or banks.
“Navigate to Contact” :Begin a
dialog to enter a specific destination
contact name.
“Cancel Route ”:End route guidance. “Take Me Home
”:Create a route to a
stored home location.Voice Recognition for the Phone
“Call ” :Initiate a call
to a stored contact. The command
may include location if the contact
has location numbers stored.
“Call At Home,” “At
Work,” “On Mobile,” or“On
Other” :Initiate a call to a stored
contact and location at home, at work,
on mobile device, or on another
phone.
“Call ” :Initiate
a call to a cell phone number of seven
digits, 10 digits, or three digit
emergency numbers.
“Pair Phone ”:Begin the Bluetooth
pairing process. Follow the
instructions on the infotainment
display.
“Redial” :Initiate a call to the last
dialed number.
“Switch Phone ”:Select a different
connected cell phone for outgoing
calls.

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INFOTAINMENT SYSTEM 169
“Voice Keypad”:Begin a dialog to
enter special numbers like
international numbers. The numbers
can be entered in groups of digits with
each group of digits being repeated
back by the system. If the group of
digits is not correct, the command
“Delete ”will remove the last group of
digits and allow them to be re-entered.
Once the entire number has been
entered, the command “Call”will start
dialing the number.
Phone Assistant Voice
Recognition
Press and holdgon the steering
wheel controls to pass through and
launch Google phone assistant or Siri.
For the low radio, whether connected
by Bluetooth or phone projection, the
only available voice recognition is
either Siri (iPhone) or the Google
Assistant (Android).
Phone
Bluetooth (Overview)
The Bluetooth-capable system can
interact with many mobile devices,
allowing:
.Placement and receipt of calls in a
hands-free mode.
.Sharing of the device’s address book
or contact list with the vehicle.
To minimize driver distraction, before
driving, and with the vehicle parked:
.Become familiar with the features of
the mobile device. Organize the
phone book and contact lists clearly
and delete duplicate or rarely used
entries. If possible, program speed
dial or other shortcuts.
.Review the controls and operation
of the infotainment system.
.Pair mobile device(s) to the vehicle.
The system may not work with all
mobile devices. See “Pairing”later in
this section. Vehicles with a Bluetooth system can
use a Bluetooth-capable mobile device
with a Hands-Free Profile to make and
receive phone calls. The infotainment
system and voice recognition are used
to control the system. The system can
be used while the ignition is on or in
ACC/ACCESSORY. The range of the
Bluetooth system can be up to 9.1 m
(30 ft). Not all mobile devices support
all functions and not all mobile
devices work with the Bluetooth
system. See my.cadillac.com for more
information about compatible mobile
devices.
Controls
Use the controls on the center stack
and the steering wheel to operate the
Bluetooth system.
Steering Wheel Controls
g:
Press to answer incoming calls
and start voice recognition on your
connected Bluetooth mobile device.
i: Press to end a call, decline a call,
or cancel an operation. Press to mute
or unmute the infotainment system
when not on a call.

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170 INFOTAINMENT SYSTEM
Infotainment System Controls
For information about how to navigate
the menu system using the
infotainment controls, seeUsing the
System 0137.
Audio System
When using the Bluetooth mobile
device system, sound comes through
the vehicle's front audio system
speakers and overrides the audio
system. The volume level while on a
mobile device call can be adjusted by
pressing the steering wheel controls or
the volume control on the center
stack. The adjusted volume level
remains in memory for later calls. The
volume cannot be lowered beyond a
certain level.
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See the mobile device manufacturer's user
guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main page on
the infotainment display will show
the Connect Phone option. Touch
this option to connect. Another way
to connect is to touch the Phones
tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the
vehicle as a smartphone and a
music player at the same time.
.Up to 10 devices can be paired to
the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be completed
once, unless the pairing information
on the cell phone changes or the
cell phone is deleted from the
system.
.If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set to First toConnect. If there is no cell phone
set to First to Connect, it will link to
the cell phone which was used last.
To link to a different paired cell
phone, see
“Linking to a Different
Phone ”later in this section.
Near Field Communication (NFC)
If equipped, Near Field
Communication (NFC) allows
compatible smartphones to be paired
to the infotainment system. To begin
the pairing process: 1. Refer to the smartphone’s user manual to verify it is
NFC-compatible.
2. Unlock the smartphone.
3. Enable both NFC and Bluetooth on the smartphone if either is
disabled. The NFC icon should be
in the status bar of the
smartphone.
4. Hold the smartphone 2.54 cm (1 in) or less from the NFC icon
Won
the center stack.
5. Once pairing begins, a pop-up message with a six-digit code will
appear on the smartphone and the
infotainment display.

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INFOTAINMENT SYSTEM 171
6. Select Yes on the smartphone toconfirm the pairing process.
A chime will sound when pairing
begins.
Multiple smartphones can be paired
using this technology.
Functionality varies by model and
region. Full functionality requires
compatible Bluetooth and
smartphone, as well as USB
connectivity for some devices.
Pairing a Phone 1. Make sure Bluetooth has been enabled on the cell phone before
the pairing process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
3. Touch Phones at the top of the infotainment display. There is also
a Connect Phones option in the
middle of the Phone display which
will shortcut to the Phone
List menu.
4. Touch Add Phone. 5. Select the vehicle name shown on
the infotainment display from your
cell phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code
showing on the infotainment
display and touch Pair. The code on
the cell phone and infotainment
display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle.
See the cell phone manufacturer's
user guide for information on this
process. Once the cell phone is
paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there
are a few ways to start the pairing
process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone: 1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices.
4. Touch the information icon to the right of the cell phone to open the
cell phone’s settings menu.

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INFOTAINMENT SYSTEM 175
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, accept the terms
and conditions on both the
infotainment system and the
phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon USB connection. If not,
touch the Android Auto or Apple
CarPlay icon on the Home Page to
launch.
Press
{on the center stack to return
to the Home Page. For Wireless Phone Projection
Verify your phone is wireless
compatible by visiting the Google
Android Auto or Apple CarPlay
support page.
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. For first time connection, there are two ways to set up wireless
projection:
.Connect your Android phone or
Apple iPhone by using the
factory-provided phone USB
cable and plugging into a USB
data port. For best performance,
it is highly recommended to use
the device’s factory-provided
USB cable, which should be
replaced after significant wear
to maintain connection quality.
Aftermarket or third-party
cables may not work.
.Connecting the phone over
Bluetooth. See Bluetooth
(Overview) 0169 or
Bluetooth (Pairing and Using a
Phone) 0170. 3. Make sure WiFi is turned on the
phone for wireless projection
to work.
4. When the phone is first connected to activate Apple CarPlay or
Android Auto, agree to the terms
and conditions on both the
infotainment system and the
phone.
5. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically
launch upon wireless connection.
If not, touch the Android Auto or
Apple CarPlay icon on the Home Page
to launch.
To disconnect the phones wireless
projection: 1. Select Settings from the Home Page.
2. Select Phones
3. Touch
4next to the phone to be
disconnected.