Page 83 CADILLAC CT5 2021 Owner's Guide

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156 INFOTAINMENT SYSTEM
upper right corner of the screen does
not end the call, but returns to the
previous screen.
Turn-by-Turn Directions
With a connected plan, an OnStar
Advisor can download a destination to
the vehicle or its embedded navigation
system, if equipped. Select
Turn-by-Turn Directions from the
Services tab of the OnStar app to call
an Advisor or select a recent or
favorite destination. Touch the
navigation icons to select home,
address or place. A destination
transfer from OnStar will show the
detail view of the destination when it
is transferred from OnStar to the
Navigation application. See
www.onstar.com for a coverage map.
Services vary by model. Map coverage
is available in the United States,
Puerto Rico, and Canada.
Wi-Fi Hotspot
Touch to display the Settings page,
which shows the configurations for
the vehicle hotspot and allows them
to be changed.For more information, see
www.onstar.com.
Navigation
Using the Navigation
System
If equipped, launch the Nav
application by touching the Nav icon
on the Home Page or on the shortcut
tray near the bottom of the
infotainment display.
When the Nav application is launched
for the first time, a product
walkthrough is available. Use of the
feature requires the Terms and
Conditions and the Privacy statement
to be confirmed. If available and
signed into a profile, it is also
suggested to enable and confirm
Predictive Navigation.
Predictive Navigation (If Equipped)
If Predictive Navigation is available
and confirmed, this feature learns
preferences by remembering where
the vehicle has been. It uses the
locations and navigation history to
personalize routes and results.Predictive Navigation may learn
elements such as:
.Personalized routes based on
preferred streets.
.Search results that provide best
matches at the top of the list.
.Predictive traffic.
.Local map content updating.
Predictive Navigation can also be
enabled or disabled at a later time by
touching
A(Options). While in
Options, touch Settings, then Map and
Navigation Settings, and then
Predictive Navigation. See Settings
0 182.
Navigation Map View
After opening the Nav application for
the first time, the application will
always open in full map view

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INFOTAINMENT SYSTEM 159
on, the feature provides an overview
of the traffic flow using different
coded colors. The following options
are available for rerouting:
.Auto Reroute to Better Route–The
system will automatically reroute if
the system detects there is a traffic
issue ahead.
.Ask Before Rerouting (Default) –If
the system detects there is a traffic
issue ahead, it will display a pop-up
with details about the issue. Choose
to reroute or cancel the alert.
.Never Search for Better Route –The
system will not check for a better
route until one of the above options
is selected.
Alert Preferences
Set alerts on or off during both
inactive and active guidance views.
The following alerts may be available:
.Road Safety Alerts –Touch to
display upcoming School Zones.
.Traffic Camera Alerts
Manage History
Touch Manage History to access the
History options:
.Clear Recent Destinations –Touch
\to clear the recent destinations.
.Clear Search History –Touch\to
clear the search history.
About
Touch to display software information,
such as:
.Telenav Terms and Conditions
.Telenav Privacy Statement
.Navigation Version
Maps
The Nav application requires a map
database to run. It is stored on an SD
card that is connected to the
infotainment system. If the map
database is not available, a missing SD
card error message will be displayed.
SD Card Error Messages
The SD card only works for one
unique vehicle. The SD card must pass
authentication verification to be used
for that specific vehicle. Potential
error scenarios and messages include:
.The SD card has initialized for the
first time: “Once initialized, this SD
card can only be used for navigation
in this vehicle.”
.The SD card is not working
properly: “SD card is not functioning
properly. (Error Code).”
.The SD card is not paired with the
existing system: “This SD card is not
valid in this vehicle for navigation.
See Owner’s Manual for more detail
or visit your dealer. (Error Code).”
.The SD card has been removed from
the slot: “SD card has been removed.
(Error Code).”
Touch Continue to resume after the
initialization error message. For the
other messages, touch OK to return to
the Home Page.
Navigation Symbols
Following are the most common
symbols that may appear in the Nav
application.

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INFOTAINMENT SYSTEM 165
Favorites
The navigation favorites can have
contacts, addresses, or POIs that have
been saved through the favorite icon
on the details view.
Accessing Favorites
In the Nav application, view the
Favorites list by touching
Hin the
search bar along the top of the Nav
map view. If the search bar is closed,
touch
}and selectH.
Saving Favorites
Favorites can be added from a number
of the system’s applications. Touch
the favorites icon to save content as a
favorite.
Renaming Navigation Favorites 1. Touch the Settings icon on the Home Page and touch the
System tab.
2. Touch Favorites to access the Manage Favorites option.
3. Touch a saved Navigation favorite to access the edit icon. Touch the
edit icon to rename the favorite. 4. Touch Save to store the renamed
favorite.
Recents
TouchHto access a list of recent
destinations.
Recenter Position Icon
Touch the Recenter Position arrow in
the middle of the map view to reset
the map to the current location.
Last Parked Location
The Last Parked Location is the last
location the vehicle engine was turned
off. That location is displayed in the
first row of the Recents list. Touching
the last Parked Location shows the
Address Details view to either save the
address or drive to it. The Last Parked
Location can be deleted by entering
the Edit display. Once the Last Parked
Location is deleted, it no longer
appears in the Recents list, unless the
vehicle is started at that location
again.
Show POI Icons
To see the POI categories, touch
Options, then touch Show on Map. Up
to eight categories of icons can be
selected.
Smart POI Icons on Map (If
Equipped)
The smart POI icons such as fuel
stations and parking may appear
based on time, location, driver search
behavior, driving conditions, and
vehicle conditions.
Touch a smart POI icon to open the
corresponding details:
.Left side: Name and address of
the POI.
.Right side:E+ ETE (Estimated
Time Enroute.)

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166 INFOTAINMENT SYSTEM
Smart Fuel Station Icons
Fuel station prices are shown if
available for nearby stations when the
vehicle is low on fuel.
Smart Parking Icons
When reaching a densely populated
destination and the system
determines that parking may be
limited, the system will attempt to
display nearby parking destinations
with pricing information, if available.
Report an Issue Using POI Details (If
Equipped)
In the POI details page, a POI issue
can be reported if the data is not
accurate or the address is incorrect.
Touch Report an Issue near the
bottom of the display to access the
issue selection page. Touch one of the
predefined issues on the selection
page, then touch Send. The system
will send the information for analysis.Search
Touch Search on the infotainment
display to open the search display.
It has a search field entry box, quick
category icon shortcuts, recents icon,
favorites icon, and keyboard.
Auto Complete
Enter a partial location in the field
entry box on the search display. Auto
complete will attempt to complete the
destination based on what is being
entered. Touch the suggested item to
search.
Search While in Motion with No
Front Seat Passenger Present
The search display will not allow
changes or text input with the
keyboard when the vehicle is in
motion. As a result, a display showing
three rows of the most commonly
used categories appears. Touching the
search box will activate speech
recognition.Search While in Motion with Front
Seat Passenger Present
If the system detects that the front
seat passenger is present with both
driver and passenger seat belts
buckled, touching the search icon will
display an alert message that allows
the passenger to search for a
destination as if the vehicle were
stopped.
Connected Navigation
Connected Navigation is a
subscription service that enables
certain capabilities within the
navigation system, such as Traffic,
Smart Search/Routing, and Predictive
Navigation capabilities. The system
will show an alert when the
subscription is expiring and will ask to
renew the plan.
OnStar System
With a connected plan, an OnStar
Advisor can download a destination to
the vehicle or into the built-in
navigation system.

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INFOTAINMENT SYSTEM 167
Touch OnStar Services on the Home
Page to access the OnStar menu.
Touch Turn-by-Turn Directions icon
while on the Services tab of the
OnStar menu.
Turn-by-Turn Navigation
If equipped, after touching the
Turn-by-Turn Directions icon, select
destinations from Recents or
Favorites. Recents or Favorites will be
empty if this is the first use. To findnew locations, touch OnStar Advisor,
Home Directions, Place Voice Search,
or Address Voice Search.
Lane Guidance
When available, the system will show
the best lane(s) to be in for the next
maneuver.
Cancel a Route
If a route is in progress using either
the vehicle navigation system or the
Turn-by-Turn route, and a new route
is requested, the current route in
progress will be canceled.
Global Positioning
System (GPS)
If equipped, the position of the vehicle
is determined by using satellite
signals, various vehicle signals, and
map data.
At times, other interference such as
the satellite condition, road
configuration, condition of the vehicle,
and/or other circumstances can affect
the navigation system's ability to
determine the accurate position of the
vehicle.
The GPS shows the current position of
the vehicle using signals sent by GPS
satellites. When the vehicle is not
receiving signals from the satellites, a
symbol appears in the status bar.
This system might not be available or
interference can occur if any of the
following are true:
.Signals are obstructed by tall
buildings, trees, large trucks, or a
tunnel.
.Satellites are being repaired or
improved.

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176 INFOTAINMENT SYSTEM
system. The volume level while on a
mobile device call can be adjusted by
pressing the steering wheel controls or
the volume control on the center
stack. The adjusted volume level
remains in memory for later calls. The
volume cannot be lowered beyond a
certain level.
Bluetooth (Pairing and
Using a Phone)
Pairing
A Bluetooth-enabled mobile device
must be paired to the Bluetooth
system and then connected to the
vehicle before it can be used. See the
mobile device manufacturer's user
guide for Bluetooth functions before
pairing the device.
Pairing Information
.If no mobile device has been
connected, the Phone main page on
the infotainment display will show
the Connect Phone option. Touch
this option to connect. Another way
to connect is to touch the Phones
tab at the top right of the display
and then touch Add Phone.
.A Bluetooth smartphone with music
capability can be paired to the
vehicle as a smartphone and a
music player at the same time.
.Up to 10 devices can be paired to
the Bluetooth system.
.The pairing process is disabled
when the vehicle is moving.
.Pairing only needs to be completed
once, unless the pairing information
on the cell phone changes or the
cell phone is deleted from the
system.
.If multiple paired cell phones are
within range of the system, the
system connects to the paired cell
phone that is set to First to
Connect. If there is no cell phone
set to First to Connect, it will link to
the cell phone which was used last.
To link to a different paired cell
phone, see“Linking to a Different
Phone ”later in this section.
Near Field Communication (NFC)
If equipped, Near Field
Communication (NFC) allows
compatible smartphones to be paired
to the infotainment system. To begin
the pairing process: 1. Refer to the smartphone’s user
manual to verify it is
NFC-compatible.
2. Unlock the smartphone.
3. Enable both NFC and Bluetooth on the smartphone if either is
disabled. The NFC icon should be
in the status bar of the
smartphone.
4. Hold the smartphone 2.54 cm (1 in) or less from the NFC icon
Won
the center stack.
5. Once pairing begins, a pop-up message with a six-digit code will
appear on the smartphone and the
infotainment display.
6. Select Yes on the smartphone to confirm the pairing process.
A chime will sound when pairing
begins.
Multiple smartphones can be paired
using this technology.
Functionality varies by model and
region. Full functionality requires
compatible Bluetooth and
smartphone, as well as USB
connectivity for some devices.

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INFOTAINMENT SYSTEM 177
Pairing a Phone1. Make sure Bluetooth has been enabled on the cell phone before
the pairing process is started.
2. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
3. Touch Phones at the top of the infotainment display. There is also
a Connect Phones option in the
middle of the Phone display which
will shortcut to the Phone
List menu.
4. Touch Add Phone.
5. Select the vehicle name shown on the infotainment display from your
cell phone’s Bluetooth Settings list.
6. Follow the instructions on the cell phone to confirm the six-digit code
showing on the infotainment
display and touch Pair. The code on
the cell phone and infotainment
display will need to be
acknowledged for a successful pair.
7. Start the pairing process on the cell phone to be paired to the vehicle.
See the cell phone manufacturer's user guide for information on this
process. Once the cell phone is
paired, it will show under
Connected.
8. If the vehicle name does not appear on your cell phone, there
are a few ways to start the pairing
process over:
.Turn the cell phone off and then
back on.
.Go back to the beginning of the
Phone menus on the
infotainment display and restart
the pairing process.
.Reset the cell phone, but this
step should be done as a last
effort.
9. If the cell phone prompts to accept connection or allow phone book
download, touch Always Accept
and Allow. The phone book may
not be available if not accepted.
10. Repeat Steps 1−8 to pair additional cell phones.
First to Connect Paired Phones
If multiple paired cell phones are
within range of the system, the
system connects to the paired cell phone that is set as First to Connect.
To enable a paired cell phone as the
First to Connect phone:
1. Make sure the cell phone is turned on.
2. Touch Settings, then touch System.
3. Touch Phones to access all paired and all connected cell phones and
mobile devices.
4. Touch the information icon to the right of the cell phone to open the
cell phone’s settings menu.
5. Touch the First to Connect option, to enable the setting for that
device.
Cell phones and mobile devices can be
added, removed, connected, and
disconnected. A sub-menu will display
whenever a request is made to add or
manage cell phones and mobile
devices.
Secondary Phone
A cell phone can be enabled as a
Secondary Phone by touching the
information icon to the right of the
paired cell phone name to open the
phone settings menu. If a cell phone
is enabled as a Secondary Phone, it

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178 INFOTAINMENT SYSTEM
can connect simultaneously alongside
another Bluetooth mobile device. In
doing so, the Secondary Phone will be
labeled as Incoming Calls. This means
the mobile device can only receive
calls. The Address Book of a
Secondary Phone will not be available
and hands-free outgoing calls cannot
be placed using this cell phone.
If needed, touch the Secondary Phone
while in the Phones list to swap it into
the Outgoing and Incoming role. This
role makes it possible to place
outgoing calls from the Contacts and
Recents list.
Listing All Paired and Connected
Phones1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
Disconnecting a Connected Phone 1. Touch the Phone icon on the Home Page.
2. Touch Phones. 3. Touch the information icon next to
the connected cell phone or mobile
device to show the cell phone’s or
mobile device’s information display.
4. Touch Disconnect.
Deleting a Paired Phone 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones.
3. Touch the information icon next to the connected cell phone to display
the cell phone’s or mobile device’s
information display.
4. Touch Forget Device.
Linking to a Different Phone
To link to a different cell phone, the
new cell phone must be in the vehicle
and paired to the Bluetooth system. 1. Touch the Phone icon on the Home Page or the phone icon on the
shortcut tray near the bottom of
the display.
2. Touch Phones. 3. Touch the new cell phone to link to
from the not connected phone list.
See “First to Connect Paired
Phones” and“Secondary Phone ”
previously in this section.
Switching to Handsetor
Handsfree Mode
To switch between handset or
handsfree mode:
.While the active call is hands-free,
touch the Handset option to switch
to the handset mode.
The mute icon will not be available
or functional while Handset mode is
active.
.While the active call is on the
handset, touch the Handset option
to switch to the hands-free mode.
Making a Call Using Contacts
and Recent Calls
Calls can be made through the
Bluetooth system using personal cell
phone contact information for all cell
phones that support the Phone Book
feature. Become familiar with the cell
phone settings and operation. Verify
the cell phone supports this feature.

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INFOTAINMENT SYSTEM 179
The Contacts menu accesses the
phone book stored in the cell phone.
The Recents menu accesses the
recents call list from your cell phone.
To make a call using the
Contacts menu:1. Touch the Phone icon on the Home Page.
2. Touch Contacts.
3. The Contacts list can be searched by using the first character. Touch
A-Z on the infotainment display to
scroll through the list of names.
Touch the name to call.
4. Touch the desired contact number to call.
To make a call using the
Recents menu: 1. Touch Phone on the Home Page.
2. Touch Recents.
3. Touch the name or number to call.
Making a Call Using the Keypad
To make a call by dialing the
numbers: 1. Touch the Phone icon on the
Home Page.
2. Touch Keypad and enter a phone number.
3. Touch
#on the infotainment
display to start dialing the number.
Searching Contacts Using the
Keypad
To search for contacts using the
keypad:
1. Touch the Phone icon on the Home Page.
2. Touch Keypad and enter partial phone numbers or contact names
using the digits on the keypad to
search.
Results will show on the right side
of the display. Touch one to place
a call.
Accepting or Declining a Call
When an incoming call is received, the
infotainment system mutes and a ring
tone is heard in the vehicle.
Accepting a Call
There are two ways to accept a call:
.Pressgon the steering wheel
controls.
.Touch Answer on the infotainment
display.
Declining a Call
There are two ways to decline a call:
.Pression the steering wheel
controls.
.Touch Ignore on the infotainment
display.
Call Waiting
Call waiting must be supported on the
Bluetooth cell phone and enabled by
the wireless service carrier to work.
Accepting a Call
Press
gto answer, then touch Switch
on the infotainment display.
Declining a Call
Press
ito decline, then touch
Ignore on the infotainment display

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180 INFOTAINMENT SYSTEM
Switching Between Calls (Call
Waiting Calls Only)
To switch between calls, touch Phone
on the Home Page to display Call
View. While in Call View, touch the
call information of the call on hold to
change calls.
Three-Way Calling
Three-way calling must be supported
on the Bluetooth cell phone and
enabled by the wireless service carrier
to work.
To start a three-way call while in a
current call:1. In the Call View, touch Add Call to add another call.
2. Initiate the second call by selecting from Recents, Contacts, or Keypad.
3. When the second call is active, touch the merge icon to conference
the three-way call together.
Ending a Call
.Pression the steering wheel
controls.
.Touch#on the infotainment
display, next to a call, to end only
that call.
Dual Tone Multi-Frequency
(DTMF) Tones
The in-vehicle Bluetooth system can
send numbers during a call. This is
used when calling a menu-driven
phone system. Use the Keypad to
enter the number.
Apple CarPlay and
Android Auto
If equipped, Android Auto and/or
Apple CarPlay capability may be
available through a compatible
smartphone. If available, the Android
Auto and Apple CarPlay icons will
change from gray to color on the
Home Page of the infotainment
display.
To use Android Auto and/or Apple
CarPlay: For Wired Phone Projection
1. Download the Android Auto app to your smartphone from the Google
Play store. There is no app required
for Apple CarPlay.
2. Connect your Android phone or Apple iPhone by using the
factory-provided phone USB cable
and plugging into a USB data port.
For best performance, it is highly
recommended to use the device’s
factory-provided USB cable, which
should be replaced after significant
wear to maintain connection
quality. Aftermarket or third-party
cables may not work.
3. When the phone is first connected to activate Apple CarPlay or
Android Auto, accept the terms
and conditions on both the
infotainment system and the
phone.
4. Follow the instructions on the phone.
The Android Auto and Apple CarPlay
icons on the Home Page will
illuminate depending on the
smartphone. Android Auto and/or
Apple CarPlay may automatically