phone CADILLAC CT6 2018 1.G Owner's Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2018, Model line: CT6, Model: CADILLAC CT6 2018 1.GPages: 445, PDF Size: 7.7 MB
Page 412 of 445

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
CUSTOMER INFORMATION 411
Online Owner Center
Online Owner Experience (U.S.)
my.cadillac.com
The Cadillac online owner experience
allows interaction with Cadillac and
keeps important vehicle-specific
information in one place.
Membership Benefits
E:Download owner’s manuals and
view vehicle-specific how-to videos.
G: View maintenance schedules,
alerts, and OnStar onboard vehicle
diagnostic information. Schedule
service appointments.
I: View printable dealer-recorded
service records and self-recorded
service records.
D: Select a dealer and view
locations, maps, phone numbers, and
hours.
r: Track your vehicle’s warranty
information.
J: View active recalls or search by
Vehicle Identification Number (VIN).
See Vehicle Identification Number (VIN)
0 403.
H:View GM Card, SiriusXM Satellite
radio (if equipped), and OnStar
account information.
F: Chat with online help
representatives.
See my.cadillac.com to register your
vehicle.
Cadillac Owner Centre (Canada)
cadillacowner.ca
Visit the Cadillac Owner Centre:
. Chat live with online help
representatives.
. Locate owner resources such as
lease-end, financing, and warranty
information.
. Retrieve favorite articles, quizzes,
tips, and multimedia galleries
organized into the Featured
Articles and Auto Care Sections.
. Download owner’s manuals.
. Find Cadillac-recommended
maintenance services.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle
. Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Page 417 of 445

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
416 CUSTOMER INFORMATION
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing seeRoadside
Service 0411.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year
. Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section. If the airbag has inflated, see
What
Will You See after an Airbag Inf lates?
0 89.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.
Service Publications
Ordering Information
Service Manuals
Service Manuals have the diagnosis
and repair information on the engines,
transmission, axle, suspension, brakes,
electrical, steering, body, etc.
Owner Information
Owner publications are written
specifically for owners and intended
to provide basic operational
Page 421 of 445

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
420 CUSTOMER INFORMATION
OnStar
If the vehicle is equipped with
OnStar®and has an active
subscription, additional data may be
collected through the OnStar system.
This includes information about the
vehicle’s operation; collisions involving
the vehicle; the use of the vehicle and
its features; and, in certain situations,
the location and approximate GPS
speed of the vehicle. Refer to the
OnStar Terms and Conditions and
Privacy Statement on the OnStar
website.
See OnStar Additional Information
0 426.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
Page 423 of 445

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
422 ONSTAR
PressQto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped.
Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.
OnStar Services
Emergency
Emergency Services require an active,
OnStar service plan (excludes Basic
Plan). With Automatic Crash
Response, built-in sensors can
automatically alert a specially trained
OnStar Advisor who is immediately
connected in to the vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.
Security
If equipped, OnStar provides these
services:
. With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
Page 425 of 445

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
424 ONSTAR
other and use a combination of
letters, numbers, and symbols to
increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
OnStar Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot information, press
=, wait for
the prompt, then say “Wi-Fi
settings.” On some vehicles,
touch Wi-Fi Settings on the
screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
. Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps. .
Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings and
monitor data consumption,
if equipped.
. Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note
and set a timer.
. Connect with Cadillac on social
media.
For myCadillac mobile app
information and compatibility, see
my.cadillac.com.
An active OnStar service, compatible
device, factory-installed remote start
and power locks are required. Data
rates apply. See onstar.com for details
and system limitations.
Page 428 of 445

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
ONSTAR 427
Navigation, and Hands-Free Calling
are available on most vehicles. Not all
OnStar services are available
everywhere or on all vehicles. For
more information, a full description of
OnStar services, system limitations,
and OnStar User Terms, Privacy
Statement, and Software Terms:
.Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
OnStar services cannot work unless
the vehicle is in a place where OnStar
has an agreement with a wireless
service provider for service in that
area. The wireless service provider
must also have coverage, network
capacity, reception, and technology
compatible with OnStar services.
Service involving location information
about the vehicle cannot work unless
GPS signals are available,
unobstructed, and compatible with
the OnStar hardware. OnStar services
may not work if the OnStar equipment is not properly installed or it has not
been properly maintained.
If equipment or software is added,
connected, or modified, OnStar
services may not work. Other
problems beyond the control of
OnStar
—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0417.
Services for People with
Disabilities
Advisors provide services to help
Subscribers with physical disabilities
and medical conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Page 435 of 445

Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
434 INDEX
Child Restraints (cont'd)Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Cigarette Lighter . . . . . . . . . . . . . . . . . . . . 125
Circuit Breakers . . . . . . . . . . . . . . . . . . . . . 331
Cleaning Exterior Care . . . . . . . . . . . . . . . . . . . . . . 380
Interior Care . . . . . . . . . . . . . . . . . . . . . . 384
Climate Control Systems Automatic . . . . . . . . . . . . . . . . . . . . 191, 197
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Cluster, Instrument . . . . . . . . . . . .127, 130
Collision Damage Repair . . . . . . . . . . . 414
Compact Spare Tire . . . . . . . . . . . . . . . . . 373
Compartments Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Compressor Kit, Tire Sealant . . . . . . . 362
Connections OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 423
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 239
Control of a Vehicle . . . . . . . . . . . . . . . . 207
Convenience Net . . . . . . . . . . . . . . . . . . . . 117
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 54 Coolant
Engine Temperature Gauge . . . . . . 139
Engine Temperature Warning
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .191, 197
Cooling System . . . . . . . . . . . . . . . .312, 316
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 187
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 413
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 242 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Cruise Control, Adaptive . . . . . . . . . . . 245
Customer Assistance . . . . . . . . . . . . . . . 410 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 410
Text Telephone (TTY) Users . . . . . 410
Customer Information
Service Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 416
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 408
D
Damage Repair, Collision . . . . . . . . . . . 414
Danger, Warning, and Caution . . . . . . . . 2
Data CollectionInfotainment System . . . . . . . . . . . . . 420
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 420 Data Recorders, Event . . . . . . . . . . . . . . 419
Daytime Running Lamps (DRL) . . . 185
Defensive Driving . . . . . . . . . . . . . . . . . . . 207
Delayed Charging Override . . . . . . . . . 275
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 45
Diagnostics
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 425
Distracted Driving . . . . . . . . . . . . . . . . . . 206
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 187
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 152
Delayed Locking . . . . . . . . . . . . . . . . . . . . 45
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 45
Rear Seat Pass-Through . . . . . . . . . . . . 77
Drive Belt Routing, Engine . . . . . . . . . 406
Drive Systems
All-Wheel Drive . . . . . . . . . . . . . . 234, 326
Driver Assistance Systems . . . . . . . . . 253
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 162
Driver Mode Control . . . . . . . . . . . . . . . . 241
Driver Selected Operating Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Driving
Assistance Systems . . . . . . . . . . . . . . . 260
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 290
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Cadillac CT6 Owner Manual (GMNA-Localizing-U.S./Canada-11292458) -
2018 - crc - 2/14/17
INDEX 441
Service Electric Parking BrakeLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Services Special Application . . . . . . . . . . . . . . . 395
Servicing the Airbag . . . . . . . . . . . . . . . . . 95
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . . . . . 327
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 224
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 225
Side Blind Zone Alert (SBZA) . . . . . . 268
Signals, Turn and Lane-Change . . . . 186
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . 373
Special Application Services . . . . . . . 395
Specifications and Capacities . . . . . . 404
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 134
Sport Mode Light . . . . . . . . . . . . . . . . . . . 146
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 237
Start Vehicle, Remote . . . . . . . . . . . . . . . 42
Starter Switch Check . . . . . . . . . . . . . . . 326
Starting the Engine . . . . . . . . . . . .218, 221
Status Screens Charging . . . . . . . . . . . . . . . . . . . . . . . . . . . 275 Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Heated Wheel . . . . . . . . . . . . . . . . . . . . . 119
Wheel Adjustment . . . . . . . . . . . . . . . . 119
Wheel Controls . . . . . . . . . . . . . . . . . . . 119
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Center Console . . . . . . . . . . . . . . . . . . . . 116
Convenience Net . . . . . . . . . . . . . . . . . . 117
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 115
Instrument Panel . . . . . . . . . . . . . . . . . 115
Storage Compartments . . . . . . . . . . . . . 115
Storing the Tire Sealant and Compressor Kit . . . . . . . . . . . . . . . . . . . . 368
Struts
Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 212
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 342
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Sunshade Rear Window . . . . . . . . . . . . . . . . . . . . . . . . 60
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 260
Infotainment . . . . . . . . . . . . . . . . . 190, 420 System (cont'd)
Night Vision . . . . . . . . . . . . . . . . . . . . . . . 266
Systems Driver Assistance . . . . . . . . . . . . . . . . . 253
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 134
Text Telephone (TTY) Users . . . . . . . 410
Theft-Deterrent Systems . . . . . . . . . . . . 53Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 53
Thigh Support Adjustment . . . . . . . . . . 68
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 340 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 341
Buying New Tires . . . . . . . . . . . . . . . . . 355
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 368
Compact Spare . . . . . . . . . . . . . . . . . . . . 373
Designations . . . . . . . . . . . . . . . . . . . . . . 344
Different Size . . . . . . . . . . . . . . . . . . . . . . 357
If a Tire Goes Flat . . . . . . . . . . . . . . . . 360
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 353
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 342
Pressure . . . . . . . . . . . . . . . . . . . . . . 347, 349
Pressure Light . . . . . . . . . . . . . . . . . . . . . 149
Pressure Monitor Operation . . . . . . 350
Pressure Monitor System . . . . . . . . 349
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Sealant and Compressor Kit . . . . . 362