phone CADILLAC CTS 2007 1.G User Guide

Cellular Phone Usage
Cellular phone usage may cause interference with
your vehicle’s radio. This interference may
occur when making or receiving phone calls,
charging the phone’s battery, or simply having the
phone on. This interference causes an increased
level of static while listening to the radio. If static is
received while listening to the radio, unplug the
cellular phone and turn it off.
Care of Your CDs
Handle CDs carefully. Store them in their original
cases or other protective cases and away from
direct sunlight and dust. The CD player scans the
bottom surface of the disc. If the surface of a
CD is damaged, such as cracked, broken,
or scratched, the CD does not play properly or not
at all. If the surface of a CD is soiled, take a
soft, lint free cloth or dampen a clean, soft cloth ina mild, neutral detergent solution mixed with
water, and clean it. Make sure the wiping process
starts from the center to the edge.
Do not touch the bottom side of a CD while
handling it; this could damage the surface. Pick up
CDs by grasping the outer edges or the edge of
the hole and the outer edge.
Care of the CD Player
Do not use CD lens cleaners for CD players
because the lens of the CD optics can become
contaminated by lubricants.
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Diversity Antenna System
The AM-FM antenna is integrated within the rear
quarter windows. Make sure the inside surface
of the rear quarter windows are not scratched and
the grid lines on the glass are not damaged. If
the inside surface is damaged, it could interfere
with radio reception.
Notice:Do not apply aftermarket glass tinting
with metallic lm. The metallic lm in some
tinting materials will interfere with or distort the
incoming radio reception. Any damage caused
to your antenna due to metallic tinting materials
will not be covered by your warranty.
Notice:Do not try to clear frost or other
material from the inside of the rear quarter
window with a razor blade or anything else that
is sharp. This may affect your radio’s ability
to pick up stations clearly. The repairs wouldn’t
be covered by your warranty.
If static is heard on the radio, when the rear
window defogger is turned on, it could mean that
a defogger grid line has been damaged. If this
is true, the grid line must be repaired.If adding an aftermarket cellular telephone to your
vehicle, and the antenna needs to be attached
to the glass, make sure that the grid lines for the
AM-FM antennas are not damaged. Make sure
the cellular telephone antenna does not touch a
grid line.
XM™ Satellite Radio Antenna
System
The XM™ Satellite Radio antenna is located on
the roof of your vehicle. Keep this antenna clear of
snow and ice build up for clear radio reception.
A vehicle with a sunroof might not get the
best performance from the XM™ system if the
sunroof is open.
Loading items onto the roof of your vehicle can
interfere with the performance of the XM™ system.
Make sure the XM™ Satellite Radio antenna is
not obstructed.
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Hydroplaning
Hydroplaning is dangerous. So much water can
build up under your tires that they can actually ride
on the water. This can happen if the road is wet
enough and you are going fast enough. When your
vehicle is hydroplaning, it has little or no contact
with the road.
Hydroplaning does not happen often. But it can if
your tires do not have much tread or if the
pressure in one or more is low. It can happen if a
lot of water is standing on the road. If you can
see reections from trees, telephone poles,
or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just is not a hard and fast rule about
hydroplaning. The best advice is to slow down
when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through
deep puddles or standing water, water can
come in through the engine’s air intake
and badly damage the engine. Never drive
through water that is slightly lower than the
underbody of your vehicle. If you cannot
avoid deep puddles or standing water,
drive through them very slowly.
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To check the fuel availability, ask an auto club, or
contact a major oil company that does business
in the country where you will be driving.
Filling the Tank
{CAUTION:
Fuel vapor burns violently and a fuel re
can cause bad injuries. To help avoid
injuries to you and others, read and follow
all the instructions on the pump island.
Turn off your engine when you are
refueling. Do not smoke if you are near
fuel or refueling your vehicle. Do not use
cellular phones. Keep sparks, ames, and
smoking materials away from fuel. Do not
leave the fuel pump unattended when
refueling your vehicle. This is against the
law in some places. Do not re-enter the
vehicle while pumping fuel. Keep children
away from the fuel pump; never let
children pump fuel.The tethered fuel cap is located behind a hinged
fuel door on the passenger’s side of the vehicle.
To open the fuel door, push inward on the forward
edge of the fuel door until the rear edge can be
pulled outward.
To remove the fuel cap, turn it slowly
counterclockwise. The fuel cap has a spring in it; if
the cap is released too soon, it will spring back
to the right.
While refueling, hang the tethered fuel cap from
the hook on the fuel door.
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Filling a Portable Fuel Container
{CAUTION:
Never ll a portable fuel container while it
is in your vehicle. Static electricity
discharge from the container can ignite
the gasoline vapor. You can be badly
burned and your vehicle damaged if this
occurs. To help avoid injury to you and
others:
Dispense gasoline only into approved
containers.
Do not ll a container while it is inside
a vehicle, in a vehicle’s trunk, pickup
bed, or on any surface other than the
ground.
CAUTION: (Continued)
CAUTION: (Continued)

Bring the ll nozzle in contact with the
inside of the ll opening before
operating the nozzle. Contact should
be maintained until the lling is
complete.
Do not smoke while pumping
gasoline.
Do not use a cellular phone while
pumping gasoline.
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Customer Assistance and Information....... 482
Customer Satisfaction Procedure............... 482
Online Owner Center................................. 485
Customer Assistance for Text
Telephone (TTY) Users.......................... 486
Customer Assistance Offices..................... 486
GM Mobility Reimbursement Program........ 488
Roadside Service...................................... 488
Courtesy Transportation............................. 492
Vehicle Data Collection and Event
Data Recorders...................................... 494
Collision Damage Repair........................... 496Reporting Safety Defects............................ 500
Reporting Safety Defects to the
United States Government..................... 500
Reporting Safety Defects to the
Canadian Government............................ 500
Reporting Safety Defects to
General Motors...................................... 501
Service Publications Ordering
Information............................................. 501
Section 7 Customer Assistance Information
481

STEP THREE (United States Owners):Both
General Motors and your dealer/retailer are
committed to making sure you are completely
satised with your new vehicle. However, if you
continue to remain unsatised after following
the procedure outlined in Steps One and Two, you
should le with the Better Business Bureau (BBB)
Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court
program administered by the Council of Better
Business Bureaus to settle automotive disputes
regarding vehicle repairs or the interpretation
of the New Vehicle Limited Warranty. Although you
may be required to resort to this informal dispute
resolution program prior to ling a court action,
use of the program is free of charge and your case
will generally be heard within 40 days. If you do
not agree with the decision given in your case, you
may reject it and proceed with any other venue
for relief available to you.You may contact the BBB Auto Line Program
using the toll-free telephone number or write them
at the following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the
District of Columbia. Eligibility is limited by
vehicle age, mileage and other factors. General
Motors reserves the right to change eligibility
limitations and/or discontinue its participation in
this program.
483

Online Owner Center
Online Owner Center
(United States only)
The Owner Center is a resource for your GM
ownership needs. Specic vehicle information can
be found in one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic
vehicle, including tips and videos and
an electronic version of this owner manual.
Keep track of your vehicle’s service history
and maintenance schedule.
Find GM dealers/retailers for service
nationwide.
Receive special promotions and privileges
only available to members.
Refer to www.MyGMLink.com on the web for
updated information and to register your vehicle.
My GM Canada (Canada only)
My GM Canada is a password-protected section
of gmcanada.com where you can save information
on GM vehicles, get personalized offers, and
use handy tools and forms with greater ease.
Here are a few of the valuable tools and services
you will have access to:
My Showroom: Find and save information on
vehicles and current offers in your area.
My Dealers/Retailers: Save details such as
address and phone number for each of
your preferred GM Dealers or Retailers.
My Driveway: Receive service reminders and
helpful advice on owning and maintaining
your vehicle.
My Preferences: Manage your prole,
subscribe to E-News and use tools and forms
with greater ease.
To sign up to My GM Canada, visit the My GM
Canada section within www.gmcanada.com.
485

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of
hearing, or speech-impaired and who use Text
Telephones (TTYs), Cadillac has TTY equipment
available at its Customer Assistance Center.
Any TTY user can communicate with Cadillac by
dialing: 1-800-833-CMCC (2622). (TTY users
in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. However, if a customer
wishes to write or e-mail Cadillac, the letter should
be addressed to:
United States — Customer Assistance
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-882-1112
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
486

Canada — Customer Assistance
General Motors of Canada Limited
Canadian Cadillac Customer Communication
Centre, CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gmcanada.com
1-888-446-2000
1-800-263-3830 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-882-1112
Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
487