phone CADILLAC DEVILLE 2004 8.G User Guide

Trip Computer
Oil Life Indicator
This feature lets you know when to change the engine
oil. It is based on the engine oil temperatures and
your driving patterns.
To see the display, press the INFO button several times
until ENGINE OIL LIFE appears. If you see 99%
ENGINE OIL LIFE, 99 percent of your current oil life
remains.
The DIC may display a CHANGE ENGINE OIL
message. For more information, seeScheduled
Maintenance on page 6-4. If you see CHANGE ENGINE
OIL, it means the oil life is gone and you should
change the oil right away. The system does not check
how much oil you have, so you will still have to check for
that. To see how, seeEngine Oil on page 5-15.When the oil is changed, you will need to reset the
system. SeeEngine Oil on page 5-15. Always keep a
written record of the mileage and date when you
changed your oil.
Audio System(s)
Notice:Before adding any sound equipment to
your vehicle, like a tape player, CB radio, mobile
telephone, or two-way radio, make sure that it can
be added by checking with your dealer. Also,
check federal rules covering mobile radio and
telephone units. If sound equipment can be added,
it is very important to do it properly. Added
sound equipment may interfere with the operation
of your vehicle’s engine, radio, or other systems,
and even damage them. Your vehicle’s systems may
interfere with the operation of sound equipment
that has been added improperly.
Figure out which audio system is in your vehicle, nd
out what your audio system can do, and how to operate
all of its controls.
Your vehicle has a feature called Retained Accessory
Power (RAP). With RAP, the audio system can be
played even after the ignition is turned off. See
“Retained Accessory Power (RAP)” underIgnition
Positions on page 2-24.
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XM™ Satellite Radio Service
XM™ Satellite Radio Service gives digital radio
reception from coast to coast. Just as with FM, tall
buildings or hills can interfere with satellite radio signals,
causing the sound to fade in and out. The radio may
display NO XM SIGNAL to indicate interference.
Cellular Phone Usage
Cellular phone usage may cause interference with your
vehicle’s radio. This interference may occur when
making or receiving phone calls, charging the phone’s
battery, or simply having the phone on. This interference
is an increased level of static while listening to the
radio. If static is received while listening to the radio,
unplug the cellular phone and turn it off.
Weather Band
Weather band is restricted to speech and the audio
quality is not as good as with the AM or FM bands.
Depending on location, the radio should receive one or
two channels.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.
The tape player should be cleaned regularly after every
50 hours of use. The radio may display CLEAN TAPE to
indicate that the tape player has been used for 50 hours
without resetting the tape clean timer. If this message
appears on the display, the cassette tape player needs to
be cleaned. It will still play tapes, but it should be cleaned
as soon as possible to prevent damage to the tapes and
player. If there is a reduction in sound quality, try a known
good cassette to see if the tape or the tape player is at
fault. If this other cassette has no improvement in sound
quality, clean the tape player.
For best results, use a scrubbing action, non-abrasive
cleaning cassette with pads which scrub the tape
head as the hubs of the cleaner cassette turn. The
recommended cleaning cassette is available through
your dealer.
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Diversity Antenna System
The AM-FM antennas are located in the windshield and
rear window. Make sure that the inside surfaces of
the windshield and rear window are not scratched and
that the grid lines on the glass are not damaged. If
the inside surfaces are damaged, they could interfere
with radio reception. Also, for proper radio reception, the
antenna connector located on the passenger’s side
top corner of the windshield and the antenna connector
located on the driver’s side top corner of the rear
window need to be properly attached to the buttons on
the glass.
Notice:Do not apply aftermarket glass tinting with
metallic lm. The metallic lm in some tinting
materials will interfere with or distort the incoming
radio reception. Any damage caused to your
backglass antenna due to metallic tinting materials
will not be covered by your warranty.
Notice:Do not try to clear frost or other material
from the inside of the front windshield and rear
window with a razor blade or anything else that is
sharp. This may damage the rear window defogger
grid and affect your radio’s ability to pickup
stations clearly. The repairs wouldn’t be covered by
your warranty.If static is heard on the radio, when the rear window
defogger is turned on, it could mean that a defogger grid
line has been damaged. If this is true, the grid line
must be repaired.
If adding an aftermarket cellular telephone to your
vehicle, and the antenna needs to be attached to the
glass, make sure that the grid lines for the AM-FM
antennas are not damaged. Make sure the cellular
telephone antenna does not touch a grid line.
XM™ Satellite Radio Antenna
System
The XM™ Satellite Radio antenna is located on the roof
of your vehicle. Keep this antenna clear of snow and
ice build up for clear radio reception.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-7.
Defensive driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,
reading, or reaching for something on the oor — makes
proper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in
one or more is low. It can happen if a lot of water is
standing on the road. If you can see reections
from trees, telephone poles or other vehicles, and
raindrops “dimple” the water’s surface, there could be
hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you can not avoid deep puddles or standing
water, drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text Telephone (TTY)
Users........................................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons with
Disabilities..................................................7-6
Roadside Service...........................................7-6
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event Data
Recorders................................................7-10Reporting Safety Defects................................7-11
Reporting Safety Defects to the United States
Government..............................................7-11
Reporting Safety Defects to the Canadian
Government..............................................7-11
Reporting Safety Defects to General Motors.....7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
7-1

STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
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Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Cadillac by dialing: 1-800-833-CMCC (2622). (TTY
users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to
write to Cadillac, the letter should be addressed
to Cadillac’s Customer Assistance Center.
7-4

United States – Customer Assistance
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada – Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Overseas – Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
7-5

GM Mobility Program for Persons
with Disabilities
This program, available to
qualied applicants, can
reimburse you up to $1,000
toward eligible aftermarket
driver or passenger
adaptive equipment you
may require for your vehicle
(hand controls, wheelchair/
scooter lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The offer is available for
a limited period of time from the date of vehicle
purchase/lease. For more details, or to determine your
vehicle’s eligibility, see your GM dealer or call the
GM Mobility Assistance Center at 1-800-323-9935. Text
telephone (TTY) users, call 1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. All TTY users
call 1-800-263-3830.
Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge if the Cadillac is no
longer under warranty. Roadside Service is available only
in the United States and Canada.
7-6