service CADILLAC ESCALADE 2011 3.G Owners Manual

Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-5
Once a Year
.SeeStarter Switch Check on
page 10‑33.
.See Automatic Transmission
Shift Lock Control Function
Check on page 10‑34.
.See Ignition Transmission Lock
Check on page 10‑34.
.See Park Brake and P (Park)
Mechanism Check on
page 10‑35.
.Accelerator pedal check for
damage, high effort, or binding.
Replace if needed.
.Hood and liftgate support gas
strut inspection for signs of
wear, corrosion, cracks, loss
of lubricant, or other damage.
Check the hold open ability
of the gas strut. If necessary,
replace with genuine parts from
your dealer.
.Underbody flushing service. First Engine Oil Change After
Every 80 000 km/50,000 Miles
.Engine air cleaner filter
replacement. See
Engine Air
Cleaner/Filter on page 10‑16.
.Automatic transmission fluid and
filter change (severe service)
for vehicles mainly driven in
heavy city traffic in hot weather,
in hilly or mountainous terrain,
when frequently towing a
trailer, or used for taxi,
police, or delivery service.
See Automatic Transmission
Fluid on page 10‑12.
.All‐wheel drive only: Transfer
case fluid change (severe
service) for vehicles mainly
driven when frequently towing
a trailer, or used for taxi, police,
or delivery service. Check
vent hose at transfer case for
kinks and proper installation.
Check to be sure vent hose is
unobstructed, clear, and free of
debris. During any maintenance,
if a power washer is used to
clean mud and dirt from the
underbody, care should be taken
to not directly spray the transfer
case output seals. High pressure
water can overcome the seals
and contaminate the transfer
case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.

Black plate (6,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
11-6 Service and Maintenance
.Evaporative control system
inspection. Check all fuel and
vapor lines and hoses for proper
hook‐up, routing, and condition.
Check that the purge valve,
if the vehicle has one, works
properly. Replace as needed.
An Emission Control Service.
The U.S. Environmental
Protection Agency or the
California Air Resources
Board has determined that
the failure to perform this
maintenance item will not
nullify the emission warranty or
limit recall liability prior to the
completion of the vehicle's
useful life. We, however,
urge that all recommended
maintenance services be
performed at the indicated
intervals and the maintenance
be recorded.First Engine Oil Change After
Every 160 000 km/100,000 Miles
.Automatic transmission fluid and
filter change (normal service).
See
Automatic Transmission
Fluid on page 10‑12.
.All‐wheel drive only: Transfer
case fluid change (normal
service). Check vent hose at
transfer case for kinks and
proper installation. Check to be
sure vent hose is unobstructed,
clear, and free of debris. During
any maintenance, if a power
washer is used to clean mud
and dirt from the underbody,
care should be taken to not
directly spray the transfer case
output seals. High pressure
water can overcome the seals
and contaminate the transfer case fluid. Contaminated fluid
will decrease the life of the
transfer case and should be
replaced.
.Spark plug replacement and
spark plug wires inspection.
An Emission Control Service.
First Engine Oil Change After
Every 240 000 km/150,000 Miles
.Engine cooling system drain,
flush, and refill (or every five
years, whichever occurs first).
See Engine Coolant on
page 10‑18. An Emission
Control Service.
.Engine drive belts inspection
for fraying, excessive cracks,
or obvious damage (or every
10 years, whichever occurs
first). Replace, if needed.

Black plate (7,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-7
Recommended Fluids, Lubricants, and Parts
Recommended Fluids and Lubricants
Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer.Usage Fluid/Lubricant
Engine Oil The engine requires engine oil approved to the dexos™
specification. Oils
meeting this specification can be identified with the dexos™ certification
mark. Look for and use only an engine oil that displays the dexos™
certification mark of the proper viscosity grade. See Engine Oil on
page 10‑7.
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL Coolant.
See
Engine Coolant on page 10‑18.
Hydraulic Brake System DOT 3 Hydraulic Brake Fluid (GM Part No. 12377967, in
Canada 89021320).
Windshield Washer Optikleen
®Washer Solvent.
Power Steering System GM Power Steering Fluid (GM Part No. 89021184, in Canada 89021186).
Automatic Transmission DEXRON
®-VI Automatic Transmission Fluid.

Black plate (8,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
11-8 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Front and Rear Axle SAE 75W-90 Synthetic Axle Lubricant (GM Part No. 89021677, in
Canada 89021678).
Transfer Case DEXRON
®-VI Automatic Transmission Fluid.
Hood Hinges Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Body Door Hinge Pins, Tailgate
Hinge and Linkage, Folding Seats, and Fuel Door Hinge Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Outer Tailgate Handle Pivot Points Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in
Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. 3634770, in Canada 10953518) or
Dielectric Silicone Grease (GM Part No. 12345579, in Canada 992887).
Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287, in
Canada 10953437).

Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-9
Maintenance Replacement Parts
Replacement parts identified here by name, part number, or specification can be obtained from your dealer.Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 15908916 A3086C
Oil Filter 89017524 PF48
Spark Plugs 12621258 41-110
Wiper Blades Front –55.0 cm (21.6 in) 25877402 —
Rear –30.0 cm (11.8 in) 25820122 —

Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
11-10 Service and Maintenance
Maintenance Records
After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Service and Maintenance 11-11
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
11-12 Service and Maintenance
Maintenance Record (cont'd)
DateOdometer
Reading Serviced By Maintenance Stamp Services Performed

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Technical Data 12-1
Technical Data
Vehicle Identification
Vehicle IdentificationNumber (VIN) . . . . . . . . . . . . . . 12-1
Service Parts Identification Label . . . . . . . . . . . . . . . . . . . . . . . 12-1
Vehicle Data
Capacities andSpecifications . . . . . . . . . . . . . . 12-2
Engine Drive Belt Routing . . . 12-3
Vehicle Identification
Vehicle Identification
Number (VIN)
This legal identifier is in the front
corner of the instrument panel, on
the left side of the vehicle. It can be
seen through the windshield from
outside. The VIN also appears on
the Vehicle Certification and Service
Parts labels and certificates of title
and registration.
Engine Identification
The eighth character in the
VIN is the engine code.
This code identifies the vehicle's
engine, specifications, and
replacement parts. See “Engine
Specifications” underCapacities
and Specifications on page 12‑2
for the vehicle's engine code.
Service Parts
Identification Label
This label, on the inside of the glove
box, has the following information:
.Vehicle Identification
Number (VIN)
.Model designation
.Paint information
.Production options and special
equipment
Do not remove this label from the
vehicle.

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Customer Information 13-1
Customer
Information
Customer Information
Customer SatisfactionProcedure (U.S. and
Canada) . . . . . . . . . . . . . . . . . . . . 13-1
Customer Satisfaction Procedure (Mexico) . . . . . . . . 13-3
Customer Assistance Offices (U.S. and Canada) . . . . . . . . . 13-5
Customer Assistance Offices (Mexico) . . . . . . . . . . . . . . . . . . . . 13-5
Customer Assistance for Text Telephone (TTY) Users . . . . . 13-6
Online Owner Center . . . . . . . . 13-6
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . 13-7
Roadside Service (Mexico) . . . . . . . . . . . . . . . . . . 13-10
Scheduling Service Appointments . . . . . . . . . . . . . 13-10 Courtesy Transportation
Program . . . . . . . . . . . . . . . . . . . 13-11
Collision Damage Repair . . . 13-12
Service Publications Ordering Information . . . . . . 13-15Reporting Safety Defects
Reporting Safety Defects to
the United States
Government . . . . . . . . . . . . . . . 13-16
Reporting Safety Defects to the Canadian
Government . . . . . . . . . . . . . . . 13-17
Reporting Safety Defects to General Motors . . . . . . . . . . . 13-17
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . 13-17
Event Data Recorders . . . . . . 13-18
OnStar
®. . . . . . . . . . . . . . . . . . . . 13-19
Navigation System . . . . . . . . . 13-19
Radio Frequency Identification (RFID) . . . . . . . 13-19
Radio Frequency Statement . . . . . . . . . . . . . . . . . 13-19
Customer Information
Customer Satisfaction
Procedure
(U.S. and Canada)
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will be
resolved by the dealer's sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has not
been resolved to your satisfaction,
the following steps should be taken:
STEP ONE: Discuss your
concern with a member of
dealership management. Normally,
concerns can be quickly resolved
at that level. If the matter has
already been reviewed with the
sales, service or parts manager,
contact the owner of the dealership
or the general manager.