maintenance CADILLAC ESCALADE 2011 3.G Owners Manual

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and Maintenance . . . . . . . . . . . . . . . . 1-21
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-9
Safety Belts . . . . . . . . . . . . . . . . . . 3-22
Airbag System . . . . . . . . . . . . . . . . 3-39
Child Restraints . . . . . . . . . . . . . . 3-55
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3 Instruments and Controls
. . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-31
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-50
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-9
Lighting Features . . . . . . . . . . . . . 6-11
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Audio Players . . . . . . . . . . . . . . . . 7-19
Rear Seat Infotainment . . . . . . . 7-33
Navigation . . . . . . . . . . . . . . . . . . . . 7-60
Voice Recognition . . . . . . . . . . . . 7-99
Phone . . . . . . . . . . . . . . . . . . . . . . . 7-102
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8 Driving and Operating
. . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-30
Engine Exhaust . . . . . . . . . . . . . . 9-38
Automatic Transmission . . . . . . 9-40
Drive Systems . . . . . . . . . . . . . . . . 9-45
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-45
Ride Control Systems . . . . . . . . 9-47
Cruise Control . . . . . . . . . . . . . . . . 9-51
Object Detection Systems . . . . 9-54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-70
Conversions and Add-Ons . . . 9-82
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-37
Bulb Replacement . . . . . . . . . . 10-39
Electrical System . . . . . . . . . . . . 10-41
Wheels and Tires . . . . . . . . . . . 10-50
Jump Starting . . . . . . . . . . . . . . . 10-89
Towing . . . . . . . . . . . . . . . . . . . . . . 10-94
Appearance Care . . . . . . . . . . . 10-97

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner ManualM
Service and Maintenance. . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-7
Maintenance Records . . . . . . . 11-10
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-1
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information
Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-9
Third Row Seats . . . . . . . . . . . . . . 1-9
Heated and Ventilated Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Head Restraint
Adjustment . . . . . . . . . . . . . . . . . 1-10
Safety Belts . . . . . . . . . . . . . . . . . . 1-10
Sensing System for Passenger Airbag . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-11
Steering Wheel Adjustment . . . . . . . . . . . . . . . . . 1-12
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . 1-12
Interior Lighting . . . . . . . . . . . . . . 1-12
Exterior Lighting . . . . . . . . . . . . . 1-13
Windshield Wiper/Washer . . . . 1-14
Climate Controls . . . . . . . . . . . . . 1-15
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features
Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-16
Bluetooth
®. . . . . . . . . . . . . . . . . . . 1-17
Steering Wheel Controls . . . . . 1-17 Cruise Control . . . . . . . . . . . . . . . 1-18
Navigation System . . . . . . . . . . . 1-18
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-19
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-20
Rear Vision Camera (RVC) . . . . . . . . . . . . . 1-20
Ultrasonic Parking Assist . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-21
Universal Remote System . . . 1-21
Performance and Maintenance
StabiliTrak®System . . . . . . . . . 1-21
Tire Pressure Monitor . . . . . . . . 1-22
Engine Oil Life System . . . . . . 1-22
Fuel E85 (85% Ethanol) . . . . . 1-23
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . 1-23
Roadside Service . . . . . . . . . . . . 1-23
OnStar
®. . . . . . . . . . . . . . . . . . . . . 1-24

Black plate (21,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-21
Power Outlets
The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets located:
.Inside the floor console
storage bin.
.On the rear of the floor console.
.In the rear cargo area on the
passenger side.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
See Power Outlets on page 5‑9.
Universal Remote System
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
transmitter. Because of the steps
involved, it may be helpful to
have another person assist with
programming the transmitter.
SeeUniversal Remote System on
page 5‑50.
Performance and
Maintenance
StabiliTrak®System
The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started.
.To turn off traction control, press
and release
5on the instrument
panel.
Filluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑37.
.To turn off both traction control
and StabiliTrak, press and hold
5untilFilluminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5‑37.
.Press and release5again to
turn on both systems.

Black plate (22,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-22 In Brief
For more information, see
StabiliTrak®System on page 9‑47.
Tire Pressure Monitor
This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and LoadingInformation label. See
Vehicle Load
Limits on page 9‑24. The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver ’s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10‑59.
Engine Oil Life System
The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10‑11.

Black plate (23,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-23
Fuel E85 (85% Ethanol)
Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
SeeFuel E85 (85% Ethanol) on
page 9‑66. For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9‑64.
Driving for Better Fuel
Economy
Driving habits can affect fuel
mileage. Here are some driving
tips to get the best fuel economy
possible.
.Avoid fast starts and accelerate
smoothly.
.Brake gradually and avoid
abrupt stops.
.Avoid idling the engine for long
periods of time.
.When road and weather
conditions are appropriate,
use cruise control.
.Always follow posted speed
limits or drive more slowly when
conditions require.
.Keep vehicle tires properly
inflated.
.Combine several trips into a
single trip.
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Service
U.S. or Canada: 1-800-882-1112
TTY Users (U.S. or Canada):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in
the Roadside Service program
which is available 24 hours a day,
365 days a year to give minor
repair information or make towing
arrangements.
For more information see Roadside
Service (U.S. and Canada) on
page 13‑7 orRoadside Service
(Mexico) on page 13‑10.

Black plate (24,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-24 In Brief
Roadside Service and OnStar
(U.S. and Canada)
If you have a current OnStar
subscription, press the
Qbutton
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.cadillacownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
OnStar®uses several innovative
technologies and live advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built in sensors can
automatically alert an OnStar
advisor who is immediately
connected to the vehicle to
see if you need help.
How OnStar Service Works
Q: This blue button connects you
to a specially trained OnStar advisor
to verify your account information
and to answer questions.
]: Push this red emergency
button to get priority help from
specially trained OnStar emergency
advisors.
X: Push this button for hands‐free,
voice‐activated calling and to give
voice commands for turn‐by‐turn
navigation.

Black plate (54,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
3-54 Seats and Restraints
Q: Because I have a disability,I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions,
call Customer Assistance.
The phone numbers and
addresses for Customer
Assistance are in Step Two
of the Customer Satisfaction
Procedure in this manual.
See Customer Satisfaction
Procedure (U.S. and Canada) on
page 13‑1 orCustomer
Satisfaction Procedure (Mexico)
on page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance
or replacement. Make sure the
airbag readiness light is working.
See Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3‑45. See your
dealer for service.
Replacing Airbag System
Parts After a Crash
{WARNING
A crash can damage the airbag
systems in your vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure your airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible.

Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Instruments and Controls 5-19
If the Malfunction Indicator Lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice:If the vehicle is
continually driven with this
light on, after a while, the
emission controls might not
work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty. Notice:
Modifications made
to the engine, transmission,
exhaust, intake, or fuel system
of the vehicle or the replacement
of the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this
light to come on. Modifications
to these systems could lead
to costly repairs not covered
by the vehicle warranty.
This could also result in a failure
to pass a required Emission
Inspection/Maintenance test.
See Accessories and
Modifications on page 10‑3.
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required. To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, when
it is safe to do so, stop the vehicle.
Find a safe place to park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.

Black plate (20,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
5-20 Instruments and Controls
An emission system malfunction
might be corrected:
.Make sure the fuel cap is
fully installed. SeeFilling
the Tank on page 9‑68.
The diagnostic system can
determine if the fuel cap has
been left off or improperly
installed. A loose or missing
fuel cap allows fuel to evaporate
into the atmosphere. A few
driving trips with the cap
properly installed should
turn the light off.
.If the vehicle has been driven
through a deep puddle of water,
the vehicle's electrical system
might be wet. The condition
is usually corrected when the
electrical system dries out.
A few driving trips should turn
the light off.
.Make sure to fuel the vehicle
with quality fuel. Poor fuel quality
causes the engine not to run as
efficiently as designed and can
cause: stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these
conditions occurs, change the
fuel brand used. It will require at
least one full tank of the proper
fuel to turn the light off.
See Recommended Fuel on
page 9‑64.
If none of the above have made
the light turn off, your dealer can
check the vehicle. The dealer
has the proper test equipment
and diagnostic tools to fix any
mechanical or electrical problems
that might have developed.Emissions Inspection and
Maintenance Programs
Some state/provincial and
local governments may have
programs to inspect the on-vehicle
emission control equipment.
For the inspection, the emission
system test equipment is connected
to the vehicle’s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.