TIRE CADILLAC ESCALADE 2019 Manual Online

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
362 SERVICE AND MAINTENANCE
.Visually inspect fuel system for
damage or leaks.
. Visually inspect exhaust system
and nearby heat shields for loose
or damaged parts.
. Lubricate body components. See
Exterior Care 0350.
. Check starter switch. See Starter
Switch Check 0296.
. Check automatic transmission
shift lock control function. See
Automatic Transmission Shift Lock
Control Function Check 0296.
. Check parking brake and
automatic transmission park
mechanism. See Park Brake and
P (Park) Mechanism Check 0296.
. Check accelerator pedal for
damage, high effort, or binding.
Replace if needed.
. Visually inspect gas strut for signs
of wear, cracks, or other damage.
Check the hold open ability of the
strut. If the hold open is low,
service the gas strut. See Gas
Strut(s) 0298. .
Inspect sunroof track and seal,
if equipped. See Sunroof058.
. Verify spare tire key lock operation
and lubricate as needed. See Tire
Changing 0332.
. Visually inspect the spare tire to
ensure that it is tightly stowed
under the vehicle. Push, pull, and
try to turn the tire. If the spare
tire moves, tighten as necessary.
Verify that the wheel retainer
plate compression spring is fully
compressed. See Tire Changing
0 332.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
SERVICE AND MAINTENANCE 363
Maintenance Schedule
Additional Required Services -
Normal12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check
engine oil level and oil life percentage. Change
engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change transfer case fluid, if equipped with 4WD. (4)@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
SERVICE AND MAINTENANCE 365
Maintenance Schedule
Additional Required Services -
Severe12 000 km/7,500 mi
24 000 km/15,000 mi
36 000 km/22,500 mi
48 000 km/30,000 mi
60 000 km/37,500 mi
72 000 km/45,000 mi
84 000 km/52,500 mi
96 000 km/60,000 mi
108 000 km/67,500 mi
120 000 km/75,000 mi
132 000 km/82,500 mi
144 000 km/90,000 mi
156 000 km/97,500 mi
168 000 km/105,000 mi
180 000 km/112,500 mi
192 000 km/120,000 mi
204 000 km/127,500 mi
216 000 km/135,000 mi
228 000 km/142,500 mi
240 000 km/150,000 mi
Rotate tires and perform Required Services. Check
engine oil level and oil life percentage. Change
engine oil and filter, if needed.@ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @ @
Replace passenger compartment air filter. (1)@ @@@@@
Inspect evaporative control system. (2)@ @@
Replace engine air cleaner filter. (3)@@@
Change automatic transmission fluid and filter.@@@
Change transfer case fluid, if equipped with 4WD. (4)@@@
Replace spark plugs. Inspect spark plug wires.@
Drain and fill engine cooling system. (5)@
Visually inspect accessory drive belts. (6)@
Replace brake fluid. (7)
Replace windshield wiper blades. (8)
@ @ @ @ @ @ @ @ @ @
Replace hood and/or body lift support gas struts.@ @

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
368 SERVICE AND MAINTENANCE
Lamps
Properly working headlamps,
taillamps, and brake lamps are
important to see and be seen on
the road.
.Signs that the headlamps need
attention include dimming, failure
to light, cracking, or damage. The
brake lamps need to be checked
periodically to ensure that they
light when braking.
. With a multi-point inspection,
your dealer can check the lamps
and note any concerns.
Shocks and Struts
Shocks and struts help aid in control
for a smoother ride.
. Signs of wear may include steering
wheel vibration, bounce/sway
while braking, longer stopping
distance, or uneven tire wear.
. As part of the multi-point
inspection, trained dealer
technicians can visually inspect
the shocks and struts for signs of leaking, blown seals, or damage,
and can advise when service is
needed.
Tires
Tires need to be properly inflated,
rotated, and balanced. Maintaining
the tires can save money and fuel, and
can reduce the risk of tire failure.
. Signs that the tires need to be
replaced include three or more
visible treadwear indicators; cord
or fabric showing through the
rubber; cracks or cuts in the tread
or sidewall; or a bulge or split in
the tire.
. Trained dealer technicians can
inspect and recommend the right
tires. Your dealer can also provide
tire/wheel balancing services to
ensure smooth vehicle operation
at all speeds. Your dealer sells and
services name brand tires.
Vehicle Care
To help keep the vehicle looking like
new, vehicle care products are
available from your dealer. For
information on how to clean and protect the vehicle’s interior and
exterior, see
Interior Care 0355 and
Exterior Care 0350.
Wheel Alignment
Wheel alignment is critical for
ensuring that the tires deliver optimal
wear and performance.
. Signs that the alignment may need
to be adjusted include pulling,
improper vehicle handling,
or unusual tire wear.
. Your dealer has the required
equipment to ensure proper wheel
alignment.
Windshield
For safety, appearance, and the best
viewing, keep the windshield clean
and clear.
. Signs of damage include scratches,
cracks, and chips.
. Trained dealer technicians can
inspect the windshield and
recommend proper replacement if
needed.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CUSTOMER INFORMATION 379
arbitration of owner disputes involving
factory-related vehicle service claims.
The program provides for the review
of the facts involved by an impartial
third party arbiter, and may include
an informal hearing before the arbiter.
The program is designed so that the
entire dispute settlement process,
from the time you file your complaint
to the final decision, should be
completed in about 70 days. We
believe our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.
For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the Cadillac Customer Care Centre,
1-888-446-2000, or write to:
General Motors Cadillac Customer
Care Centre
General Motors of Canada Company
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7The inquiry should be accompanied
by the Vehicle Identification
Number (VIN).
Customer Assistance
Offices
Cadillac encourages customers to call
the toll-free number for assistance.
However, if a customer wishes to
write or e-mail Cadillac, the letter
should be addressed to:
United States and Puerto Rico
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
www.Cadillac.com
1-800-458-8006
1-800-833-2622 (For Text Telephone
devices (TTYs))
Roadside Service: 1-800-224-1400
From U.S. Virgin Islands:
1-800-496-9994
Canada
General Motors of Canada Company
Cadillac Customer Care Centre, Mail
Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
www.gm.ca
1-888-446-2000 (English/French)
Cadillac Roadside Service:
1-800-882-1112
Overseas
Contact the local General Motors
Business Unit.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones (TTYs),
Cadillac has TTY equipment available
at its Customer Assistance Center. Any
TTY user can communicate with
Cadillac by dialing: 1-800-833-2622.
TTY users in Canada can dial
1-800-263-3830.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CUSTOMER INFORMATION 381
General Motors of Canada also has a
Mobility program. See www.gm.ca or
call 1-800-GM-DRIVE (800-463-7483)
for details. TTY users call
1-800-263-3830.
Roadside Service
U.S.: 1-800-224-1400.
Canada: 1-800-882-1112.
Text Telephone (TTY) Users (U.S.
Only): 1-888-889-2438.
Service is available 24 hours a day,
365 days a year.
Calling for Service
When calling Roadside Service, have
the following information ready:
.Your name, home address, and
home telephone number
. Telephone number of your
location
. Location of the vehicle
. Model, year, color, and license
plate number of the vehicle .
Odometer reading, Vehicle
Identification Number (VIN), and
delivery date of the vehicle
. Description of the problem
Coverage
Services are provided for the duration
of the vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle
is covered. In Canada, a person driving
the vehicle without permission from
the owner is not covered.
Roadside Service is not a part of the
New Vehicle Limited Warranty.
General Motors North America and
Cadillac reserve the right to make any
changes or discontinue the Roadside
Service program at any time without
notification.
General Motors North America and
Cadillac reserve the right to limit
services or payment to an owner or
driver if they decide the claims are
made too often, or the same type of
claim is made many times.
Cadillac Owner Privileges ™
.
Emergency Fuel Delivery:
Delivery of enough fuel for the
vehicle to get to the nearest
service station.
. Lock-Out Service: Service to
unlock the vehicle if you are
locked out. A remote unlock may
be available if you have OnStar.
For security reasons, the driver
must present identification before
this service is given.
. Emergency Tow from a Public
Road or Highway: Tow to the
nearest Cadillac dealer for
warranty service, or if the vehicle
was in a crash and cannot be
driven. Assistance is not given
when the vehicle is stuck in the
sand, mud, or snow.
. Flat Tire Change: Service to
change a flat tire with a spare tire.
The spare tire, if equipped, must
be in good condition and properly
inflated. It is your responsibility
for the repair or replacement of
the tire if it is not covered by the
warranty.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
382 CUSTOMER INFORMATION
.Battery Jump Start: Service to
jump start a dead battery.
. Trip Interruption Benefits and
Service: If your trip is interrupted
due to a warranty failure,
incidental expenses may be
reimbursed during the Powertrain
warranty period. Items considered
are hotel, meals, and rental car or
a vehicle being delivered back to
the customer, up to 500 miles.
Cadillac Technician Roadside
Service (U.S. Only)
Cadillac's exceptional Roadside Service
is more than an auto club or towing
service. It provides every Cadillac
owner in the United States with the
advantage of contacting a Cadillac
advisor and, where available, a
Cadillac trained dealer technician who
can provide on-site service.
A dealer technician will travel to your
location within a 30-mile radius of a
participating Cadillac dealership.
If beyond this radius, we will arrange
to have your car towed to the nearest
Cadillac dealership. Each technician
travels with a specially equipped service vehicle complete with the
necessary Cadillac parts and tools
required to handle most roadside
repairs.
Services Not Included in
Roadside Service
.
Impound towing caused by
violation of any laws
. Legal fines
. Mounting, dismounting,
or changing of snow tires, chains,
or other traction devices
Service is not provided if a vehicle is
in an area that is not accessible to the
service vehicle or is not a regularly
traveled or maintained public road,
which includes ice and winter roads.
Off-road use is not covered.
Services Specific to
Canadian-Purchased Vehicles
. Fuel delivery: Reimbursement is
up to 7 liters. Diesel fuel delivery
may be restricted. Propane and
other fuels are not provided
through this service. .
Lock-Out Service: Vehicle
registration is required.
. Trip Interruption Benefits and
Service: Pre-authorization, original
detailed receipts, and a copy of the
repair orders are required. Once
authorization has been received,
the Roadside Service advisor will
help you make arrangements and
explain how to receive payment.
Items considered are hotel, meals,
and rental car or a vehicle being
delivered back to the customer, up
to 800 km.
. Alternative Service: If assistance
cannot be provided right away, the
Roadside Service advisor may give
you permission to get local
emergency road service. You will
receive payment, up to $100, after
sending the original receipt to
Roadside Service. Mechanical
failures may be covered, however
any cost for parts and labor for
repairs not covered by the
warranty are the owner
responsibility.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
392 ONSTAR
.Make a call, end a call, or answer
an incoming call.
. Give OnStar Hands-Free Calling
voice commands.
. Give OnStar Turn-by-Turn
Navigation voice commands.
. Obtain and customize the Wi-Fi
hotspot name or SSID and
password, if equipped.
Press
Qto connect to an Advisor to:
. Verify account information or
update contact information.
. Get driving directions.
. Receive a Diagnostic check of the
vehicle's key operating systems.
. Receive Roadside Assistance.
. Manage Wi-Fi Settings,
if equipped. Press
>to get a priority connection
to an OnStar Advisor available 24/7 to:
. Get help for an emergency.
. Be a Good Samaritan or respond
to an AMBER Alert.
. Get assistance in severe weather
or other crisis situations and find
evacuation routes.OnStar Services
Emergency
Emergency Services require an active
safety and security plan. With
Automatic Crash Response, built-in
sensors can automatically alert a
specially trained OnStar Advisor who
is immediately connected in to the
vehicle to help.
Press
>for a priority connection to
an OnStar Advisor who can contact
emergency service providers, direct
them to your exact location, and relay
important information.
With OnStar Crisis Assist, specially
trained Advisors are available
24 hours a day, 7 days a week, to
provide a central point of contact,
assistance, and information during a
crisis.
With Roadside Assistance, Advisors
can locate a nearby service provider to
help with a flat tire, a battery jump,
or an empty gas tank.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
CONNECTED SERVICES 401
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/19/18
INDEX 403
IndexA
Accessories and Modifications . . . . . 278
Accessory Power . . . . . . . . . . . . . . . . . . . . 206
Active Fuel Management . . . . . . . . . . . 208
Adaptive Cruise Control . . . . . . . . . . . . 228
Add-On Electrical Equipment . . . . . . 275
Additional InformationOnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 393
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 367
Adjustable Throttle and Brake Pedal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . 63
Air Cleaner/Filter, Engine . . . . . . . . . . 285
Air Conditioning . . . . . . . . . . . . . . .176, 181
Air Filter, Passenger Compartment . . . . . . . . . . . . . . . . . . . . . 183
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Airbag System
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
How Does an Airbag Restrain? . . . . . 91
Passenger Sensing System . . . . . . . . . 93
What Makes an Airbag Inflate? . . . . 91
What Will You See after anAirbag Inflates? . . . . . . . . . . . . . . . . . . . 92
When Should an Airbag Inflate? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Airbag System (cont'd)
Where Are the Airbags? . . . . . . . . . . . . 89
Airbags Adding Equipment to the
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Passenger Status Indicator . . . . . . . 138
Readiness Light . . . . . . . . . . . . . . . . . . . 138
Servicing Airbag-Equipped Vehicles . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
System Check . . . . . . . . . . . . . . . . . . . . . . . 87
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . 48
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . 248
Side Blind Zone (SBZA) . . . . . . . . . . 247
All-Season Tires . . . . . . . . . . . . . . . . . . . . . 312
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . 313
Antilock Brake System (ABS) . . . . . . 218 Warning Light . . . . . . . . . . . . . . . . . . . . 143
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 350
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355
Armrest Storage . . . . . . . . . . . . . . . . . . . . . 120
Ashtrays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Assistance Systems for Driving . . . . 243
Assistance Systems for Parking
and Backing . . . . . . . . . . . . . . . . . . . . . . . 237