maintenance CADILLAC ESCALADE 2019 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
In Brief . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Keys, Doors, and Windows . . . . . . . . . 27
Seats and Restraints . . . . . . . . . . . . . . . 60
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Instruments and Controls . . . . . . . . 123
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Infotainment System . . . . . . . . . . . . . 175
Climate Controls . . . . . . . . . . . . . . . . . . 176
Driving and Operating . . . . . . . . . . . . 185
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 276
Service and Maintenance . . . . . . . . . 359
Technical Data . . . . . . . . . . . . . . . . . . . . 373
Customer Information . . . . . . . . . . . . 377
Reporting Safety Defects . . . . . . . . . 387
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 391
Connected Services . . . . . . . . . . . . . . . 399
Index . . . . . . . . . . . . . . . . . . . . . . . . 403

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
IN BRIEF 5
In Brief
Instrument Panel
Instrument Panel . . . . . . . . . . . . . . . . . . . 6
Initial Drive Information
Initial Drive Information . . . . . . . . . . . 8
Remote Keyless Entry (RKE)System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Remote Vehicle Start . . . . . . . . . . . . . . . 8
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Seat Adjustment . . . . . . . . . . . . . . . . . . . 10
Memory Features . . . . . . . . . . . . . . . . . . 12
Second Row Seats . . . . . . . . . . . . . . . . . 12
Third Row Seats . . . . . . . . . . . . . . . . . . . 12
Heated and Cooled Front Seats . . . 12
Head Restraint Adjustment . . . . . . . 13
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Passenger Sensing System . . . . . . . . 13
Mirror Adjustment . . . . . . . . . . . . . . . . 14
Steering Wheel Adjustment . . . . . . . 15
Throttle and Brake Pedal Adjustment . . . . . . . . . . . . . . . . . . . . . . . 15
Interior Lighting . . . . . . . . . . . . . . . . . . . 15
Exterior Lighting . . . . . . . . . . . . . . . . . . . 16
Windshield Wiper/Washer . . . . . . . . 17
Climate Controls . . . . . . . . . . . . . . . . . . . 17 Transmission . . . . . . . . . . . . . . . . . . . . . . . 18
Four-Wheel Drive . . . . . . . . . . . . . . . . . . 18
Vehicle Features
Infotainment System . . . . . . . . . . . . . . 19
Steering Wheel Controls . . . . . . . . . . 19
Cruise Control . . . . . . . . . . . . . . . . . . . . . 20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . . . . . . . . 20
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Forward Automatic Braking (FAB) . . . . . . . . . . . . . . . . . . . . 21
Lane Keep Assist (LKA) . . . . . . . . . . . 21
Lane Change Alert (LCA) . . . . . . . . . . 21
Surround Vision . . . . . . . . . . . . . . . . . . . 21
Rear Vision Camera (RVC) . . . . . . . . 21
Rear Cross Traffic Alert (RCTA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . 22
Automatic Parking Assist (APA) . . . . . . . . . . . . . . . . . . . . . . 22
Reverse Automatic Braking (RAB) . . . . . . . . . . . . . . . . . . . . 22
Power Outlets . . . . . . . . . . . . . . . . . . . . . . 22
Universal Remote System . . . . . . . . . 23
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Performance and Maintenance
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . 24
Tire Pressure Monitor . . . . . . . . . . . . . 24
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
E85 or FlexFuel . . . . . . . . . . . . . . . . . . . . 25
Engine Oil Life System . . . . . . . . . . . . 25
Driving for Better Fuel Economy . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Roadside Service . . . . . . . . . . . . . . . . . . . 26

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
24 IN BRIEF
Performance and
Maintenance
Traction Control/Electronic
Stability Control
The vehicle has a Traction Control
System (TCS) that limits wheel spin
and the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems come on automatically when
the vehicle is started and begins
to move.
.To turn off TCS, press and release
gon the center stack. The
traction off light
idisplays in the
instrument cluster. The
appropriate Driver Information
Center (DIC) message displays.
. To turn off both TCS and
StabiliTrak, press and hold
guntil
iandgilluminate in the
instrument cluster and the
appropriate DIC message displays.
. Press and release
gagain to turn
on both systems. StabiliTrak will automatically turn on
if the vehicle exceeds 56 km/h
(35 mph). Traction control will
remain off.
See
Traction Control/Electronic Stability
Control 0221.
Tire Pressure Monitor
This vehicle may have a Tire Pressure
Monitor System (TPMS).
The low tire pressure warning light
alerts to a significant loss in pressure
of one of the vehicle's tires. If the
warning light comes on, stop as soon
as possible and inflate the tires to the
recommended pressure shown on the
Tire and Loading Information label.
See Vehicle Load Limits 0196. The
warning light will remain on until the
tire pressure is corrected. The low tire pressure warning light
may come on in cool weather when
the vehicle is first started, and then
turn off as the vehicle is driven. This
may be an early indicator that the tire
pressures are getting low and the tires
need to be inflated to the proper
pressure.
The TPMS does not replace normal
monthly tire maintenance. Maintain
the correct tire pressures.
See
Tire Pressure Monitor System
0 319.
Tire Fill Alert (If Equipped)
This feature provides visual and
audible alerts outside the vehicle to
help when inflating an underinflated
tire to the recommended cold tire
pressure. See “Tire Fill Alert (If
Equipped)” underTire Pressure Monitor
Operation 0320.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
26 IN BRIEF
.Set the climate controls to the
desired temperature after the
engine is started, or turn them off
when not required.
. Avoid fast starts and accelerate
smoothly.
. Brake gradually and avoid abrupt
stops.
. Avoid idling the engine for long
periods of time.
. When road and weather
conditions are appropriate, use
cruise control.
. Always follow posted speed limits
or drive more slowly when
conditions require.
. Keep vehicle tires properly
inflated.
. Combine several trips into a
single trip.
. Replace the vehicle's tires with the
same TPC Spec number molded
into the tire's sidewall near
the size.
. Follow recommended scheduled
maintenance.Roadside Service
U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. Only): 1-888-889-2438
New Cadillac owners are automatically
enrolled in the Roadside Service
Program.
See Roadside Service 0381.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
98 SEATS AND RESTRAINTS
.Airbag system, including airbag
modules, front or side impact
sensors, sensing and diagnostic
module, airbag wiring, or front
center console
. Front seats, including stitching,
seams or zippers
. Seat belts
. Steering wheel, instrument panel,
overhead console, ceiling trim,
or pillar garnish trim
. Inner door seals, including
speakers
Your dealer and the service manual
have information about the location of
the airbag modules and sensors,
sensing and diagnostic module, and
airbag wiring along with the proper
replacement procedures.
In addition, the vehicle has a
passenger sensing system for the front
outboard passenger position, which
includes sensors that are part of the
passenger's seat. The passenger
sensing system may not operate
properly if the original seat trim is
replaced with non-GM covers, upholstery, or trim, or with GM
covers, upholstery, or trim designed
for a different vehicle. Any object,
such as an aftermarket seat heater or
a comfort enhancing pad or device,
installed under or on top of the seat
fabric, could also interfere with the
operation of the passenger sensing
system. This could either prevent
proper deployment of the passenger
airbag(s) or prevent the passenger
sensing system from properly turning
off the passenger airbag(s). See
Passenger Sensing System
093.
If the vehicle has rollover roof-rail
airbags, see Different Size Tires and
Wheels 0327 for additional important
information.
If the vehicle must be modified
because you have a disability and you
have questions about whether the
modifications will affect the vehicle's
airbag system, or if you have
questions about whether the airbag
system will be affected if the vehicle is
modified for any other reason, call
Customer Assistance. See Customer
Assistance Offices 0379.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See Airbag
Readiness Light 0138.
Caution
If an airbag covering is damaged,
opened, or broken, the airbag may
not work properly. Do not open or
break the airbag coverings. If there
are any opened or broken airbag
coverings, have the airbag covering
and/or airbag module replaced. For
the location of the airbags, see
Where Are the Airbags? 089. See
your dealer for service.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
140 INSTRUMENTS AND CONTROLS
Malfunction Indicator Lamp
(Check Engine Light)
This light is part of the vehicle’s
emission control on-board diagnostic
system. If this light is on while the
engine is running, a malfunction has
been detected and the vehicle may
require service. The light should come
on to show that it is working when
the ignition is in Service Mode. See
Ignition Positions0202.
Malfunctions are often indicated by
the system before any problem is
noticeable. Being aware of the light
and seeking service promptly when it
comes on may prevent damage.
Caution
If the vehicle is driven continually
with this light on, the emission
control system may not work as
well, the fuel economy may be
lower, and the vehicle may not run
smoothly. This could lead to costly
repairs that might not be covered
by the vehicle warranty.
Caution
Modifications to the engine,
transmission, exhaust, intake,
or fuel system, or the use of
replacement tires that do not meet
the original tire specifications, can
cause this light to come on. This
could lead to costly repairs not
covered by the vehicle warranty.
This could also affect the vehicle’s
ability to pass an Emissions
Inspection/Maintenance test. See
Accessories and Modifications 0278. If the light is f lashing :
A
malfunction has been detected that
could damage the emission control
system and increase vehicle
emissions. Diagnosis and service may
be required.
To help prevent damage, reduce
vehicle speed and avoid hard
accelerations and uphill grades.
If towing a trailer, reduce the amount
of cargo being hauled as soon as
possible.
If the light continues to flash, find a
safe place to park. Turn the vehicle off
and wait at least 10 seconds before
restarting the engine. If the light is
still flashing, follow the previous
guidelines and see your dealer for
service as soon as possible.
If the light is on steady : A
malfunction has been detected.
Diagnosis and service may be
required.
Check the following:
. If fuel has been added to the
vehicle using the capless fuel
funnel adapter, make sure that it
has been removed. See “Filling the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
INSTRUMENTS AND CONTROLS 141
Tank with a Portable Gas Can”
under Filling the Tank 0253. The
diagnostic system can detect if the
adapter has been left installed in
the vehicle, allowing fuel to
evaporate into the atmosphere.
A few driving trips with the
adapter removed may turn off the
light.
. Poor fuel quality can cause
inefficient engine operation and
poor driveability, which may go
away once the engine is warmed
up. If this occurs, change the fuel
brand. It may require at least one
full tank of the proper fuel to turn
the light off. See Recommended
Fuel 0252.
If the light remains on, see your
dealer.
Emissions Inspection and
Maintenance Programs
If the vehicle requires an Emissions
Inspection/Maintenance test, the test
equipment will likely connect to the
vehicle's Data Link Connector (DLC).
The DLC is under the instrument
panel to the left of the steering wheel.
Connecting devices that are not used
to perform an Emissions Inspection/
Maintenance test or to service the
vehicle may affect vehicle operation.
See Add-On Electrical Equipment 0275.
See your dealer if assistance is needed.
The vehicle may not pass
inspection if:
. The light is on when the engine is
running.
. The light does not come on when
the ignition is in Service Mode.
. Critical emission control systems
have not been completely
diagnosed. If this happens, the
vehicle would not be ready for
inspection and might require
several days of routine driving
before the system is ready for
inspection. This can happen if the 12-volt battery has recently been
replaced or run down, or if the
vehicle has been recently serviced.
See your dealer if the vehicle will not
pass or cannot be made ready for
the test.Brake System Warning
Light
The vehicle brake system consists of
two hydraulic circuits. If one circuit is
not working, the remaining circuit can
still work to stop the vehicle. For
normal braking performance, both
circuits need to be working.
If the warning light comes on, there is
a brake problem. Have the brake
system inspected right away.
MetricEnglish

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
146 INSTRUMENTS AND CONTROLS
the tires to the pressure value shown
on the Tire and Loading Information
label. SeeTire Pressure 0317.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light will
come on at every ignition cycle. See
Tire Pressure Monitor Operation 0320.
Engine Oil Pressure Light
Caution
Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine oil
low can also damage the engine.
The repairs would not be covered
by the vehicle warranty. Check the
oil level as soon as possible. Add oil
if required, but if the oil level is
within the operating range and the
oil pressure is still low, have the
(Continued)
Caution (Continued)
vehicle serviced. Always follow the
maintenance schedule for changing
engine oil.
This light should come on briefly as
the engine is started. If it does not
come on, have the vehicle serviced by
your dealer.
If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle could
be low on oil and might have some
other system problem. See your dealer.
Low Fuel Warning Light
This light is near the fuel gauge and
comes on briefly when the ignition is
turned on as a check to show it is
working.
It also comes on when the fuel tank is
low on fuel. The light turns off when
fuel is added. If it does not, have the
vehicle serviced.
Security Light
The security light should come on
briefly as the engine is started. If it
does not come on, have the vehicle

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
150 INSTRUMENTS AND CONTROLS
speed limit is exceeded, a pop-up
warning is displayed and a chime may
sound.
Cruise Set Speed :Shows the speed
the cruise control or Adaptive Cruise
Control is set to.
Follow Distance Indicator : When
Adaptive Cruise Control (ACC) is not
engaged, the current follow time to
the vehicle ahead is displayed as a
time value on this page. When ACC
has been engaged, the display
switches to the gap setting page. This
page shows the current gap setting
along with the vehicle ahead indicator.
Battery Voltage : Shows the current
battery voltage.
Oil Life : Shows an estimate of the
oil's remaining useful life.
If REMAINING OIL LIFE 99% is
displayed, that means 99% of the
current oil life remains.
When the remaining oil life is low, the
CHANGE ENGINE OIL SOON message
will appear on the display. The oil
should be changed as soon as
possible. See Engine Oil0281. In
addition to the engine oil life system monitoring the oil life, additional
maintenance is recommended. See
Maintenance Schedule
0360.
The Oil Life display must be reset
after each oil change. It will not reset
itself. Do not reset the Oil Life display
accidentally at any time other than
when the oil has just been changed.
It cannot be reset accurately until the
next oil change. To reset the engine
oil life system, press and hold SEL for
several seconds while the Oil Life
display is active. See Engine Oil Life
System 0283.
Oil Pressure : Shows the engine oil
pressure in kPa (kilopascals)
or psi (pounds per square inch).
Engine Hours : Shows the total
number of hours the engine has run.
Transmission Fluid Temperature :
Shows the temperature of the
automatic transmission fluid in either
degrees Celsius (°C) or degrees
Fahrenheit (°F).
Tire Pressure : Shows the
approximate pressures of all four tires.
Tire pressure is displayed in either
kilopascal (kPa) or in pounds per square inch (psi). If the pressure is
low, the value for that tire is shown in
amber.
See
Tire Pressure Monitor System 0319
and Tire Pressure Monitor Operation
0 320.
Blank Page : Allows for no
information to be displayed in the
cluster info display areas.
Head-Up Display (HUD)
{Warning
If the HUD image is too bright or
too high in your field of view, it
may take you more time to see
things you need to see when it is
dark outside. Be sure to keep the
HUD image dim and placed low in
your field of view.
If equipped with HUD, some
information concerning the operation
of the vehicle is projected onto the
windshield. The image is projected
through the HUD lens on top of the

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12460268) - 2019 - crc - 9/14/18
176 CLIMATE CONTROLS
Climate Controls
Climate Control Systems
Dual Automatic Climate ControlSystem . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Rear Climate Control System . . . . 181
Air Vents
Air Vents . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Maintenance
Passenger Compartment Air Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Climate Control Systems
Dual Automatic Climate
Control System
The climate control buttons on the
center stack and on the climate
control display are used to adjust the
heating, cooling, and ventilation.
Center Stack Climate Controls
1. Driver and Passenger Temperature Controls
2. Fan Control
3. OFF (Fan) 4. Driver and Passenger Heated and
Cooled Seats (If Equipped)
5. Recirculation
6. Rear Window Defogger
7. Defrost
8. AUTO (Automatic Operation)
Climate Control Display
1. Outside Temperature Display
2. Driver and Passenger Temperature Controls
3. Fan Control
4. SYNC (Synchronized Temperature)