ECO mode CADILLAC ESCALADE 2020 Owner's Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
198 DRIVING AND OPERATING
Shifting Into 4mor AUTO
Turn the knob to the 4
mor AUTO
position at any speed, except from 4
n.
The indicator light will flash while
shifting and will remain on when the
shift is completed.
Shifting Into 2
m
Turn the knob to 2mat any speed,
except when shifting from 4
n. The
indicator light will flash while shifting
and will remain on when the shift is
completed.
Shifting Into 4
n
When 4nis engaged, keep vehicle
speed below 72 km/h (45 mph).
To shift:
1. The ignition must be on and the vehicle must be stopped or
moving less than 5 km/h (3 mph)
with the transmission in
N (Neutral). It is best for the
vehicle to be moving
1.6 to 3.2 km/h (1 to 2 mph). 2. Turn the knob to 4
n. Wait for
the 4
nindicator light to stop
flashing before shifting the
transmission into gear.
Caution
Shifting the transmission into gear
before the requested mode indicator
light has stopped flashing could
damage the transfer case.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph), the
4
nindicator light will flash for
30 seconds and the shift will not be
completed. After 30 seconds the
transfer case will shift to 4
m. Turn the
knob to 4
mto display the indicator.
With the vehicle moving less than
5 km/h (3 mph), and the transmission
in N (Neutral), attempt the shift again. Shifting Out of 4
n
To shift:
1. The vehicle must be stopped or moving less than 5 km/h (3 mph)
with the transmission in
N (Neutral) and the ignition on.
It is best for the vehicle to be
moving 1.6 to 3.2 km/h
(1 to 2 mph).
2. Turn the knob to 4
m, AUTO, or
2
m. Wait for the 4m, AUTO, or
2
mindicator light to stop
flashing before shifting the
transmission into gear.
Caution
Shifting the transmission into gear
before the requested mode indicator
light has stopped flashing could
damage the transfer case.
If the transmission is in gear and/or
moving more than 5 km/h (3 mph), the
4
m, AUTO, or 2mindicator light will
flash for 30 seconds but the shift will

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 199
not be completed. With the vehicle
moving less than 5 km/h (3 mph), and
the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral):1. Park the vehicle on a level surface.
2. Set the parking brake and press and hold the brake pedal. See
Parking Brake 0200 or
Electric Parking Brake 0201.
3. Start the vehicle or turn the ignition on.
4. Shift the transmission to N (Neutral).
5. Shift the transfer case to 2
m.
6. Turn the transfer case knob clockwise to N (Neutral) until it
stops and hold it there until the
N (Neutral) light starts to flash. This will take at least 10 seconds.
Then slowly release the knob to
the 4
nposition. The N (Neutral)
light will come on when the
transfer case shift to N (Neutral)
is complete.
7. With the engine running, verify that the transfer case is in
N (Neutral) by shifting the
transmission to R (Reverse), then
shift the transmission to
D (Drive). There should be no
movement of the vehicle while
shifting the transmission.
8. Turn the engine off, and the ignition to ACC/ACCESSORY.
9. Place the transmission shift lever in P (Park). See Recreational
Vehicle Towing 0326.
10. Turn the ignition off. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Set the parking brake.
2. Press and hold ENGINE START/ STOP for five seconds with your
foot off the brake to place the
vehicle in Service Mode.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to the desired setting.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
5. Release the parking brake.
6. Start the engine and shift the transmission to the desired gear.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
206 DRIVING AND OPERATING
Tour Mode
Use for normal city and highway
driving to provide a smooth, soft ride.
When selected, there will be no
indication in the DIC.
8Sport Mode
Use where road conditions or personal
preference demand a more controlled
response.
The steering will change to provide
more precise control. The Magnetic
Ride Control will change to provide
better cornering performance.
When selected, the Sport Mode
indicator will display in the DIC.
6Snow/Ice Mode
Use when more traction is needed
during slippery conditions.
The vehicle will upshift normally
when the vehicle is moving. The
acceleration will adjust to help provide
a smoother launch.
When selected, the Snow/Ice Mode
indicator will display in the DIC.
_Tow/Haul Mode
Tow/Haul is a feature that assists
when pulling a heavy trailer or a large
or heavy load. See Tow/Haul Mode
0 195.
Tow/Haul is designed to be most
effective when the vehicle and trailer
combined weight is at least 75 percent
of the vehicle’s Gross Combined
Weight Rating (GCWR). See “Weight
of the Trailer” underTrailer Towing
0 242.
Tow/Haul is most useful under the
following conditions:
. When pulling a heavy trailer or a
large or heavy load through rolling
terrain
. When pulling a heavy trailer or a
large or heavy load in stop-and-go
traffic
. When pulling a heavy trailer or a
large or heavy load in busy
parking lots where improved low
speed control of the vehicle is
desired Operating the vehicle in Tow/Haul
when lightly loaded or with no trailer
at all will not cause damage. However,
there is no benefit to the selection of
Tow/Haul when the vehicle is
unloaded. Such a selection when
unloaded may result in unpleasant
engine and transmission driving
characteristics and reduced fuel
economy. Tow/Haul is recommended
only when pulling a heavy trailer or a
large or heavy load.
When selected, the Tow/Haul
indicator will display in the
instrument cluster.
Magnetic Ride Control
This vehicle may have a semi-active
damping system called Magnetic Ride
Control. With this feature, improved
vehicle ride and handling is provided
under a variety of passenger and
loading conditions.
Locking Rear Axle
Vehicles with a locking rear axle can
give more traction on snow, mud, ice,
sand, or gravel. It works like a

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 209
Increasing Speed While Cruise
Control is at a Set Speed
If the cruise control system is already
activated:
.Press and hold +RES up until the
vehicle accelerates to the desired
speed, then release it.
. To increase vehicle speed in small
increments, press +RES up briefly.
For each press, the vehicle goes
about 1 km/h (1 mph) faster.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0115.
The increment value used depends on
the units displayed.
Reducing Speed While Cruise
Control is at a Set Speed
If the cruise control system is already
activated:
. Press and hold SET− down until
the desired lower speed is reached,
then release it. .
To decrease the vehicle speed in
small increments, press SET−
down briefly. For each press, the
vehicle goes about 1 km/h (1 mph)
slower.
The speedometer reading can be
displayed in either English or metric
units. See Instrument Cluster 0115.
The increment value used depends on
the units displayed.
Passing Another Vehicle While
Using Cruise Control
Use the accelerator pedal to increase
the vehicle speed. When you take your
foot off the pedal, the vehicle will slow
down to the previous set cruise speed.
While pressing the accelerator pedal
or shortly following the release to
override cruise, briefly applying the
SET− control will result in cruise set
to the current vehicle speed.
Using Cruise Control on Hills
How well the cruise control works on
hills depends on the vehicle speed, the
load, and the steepness of the hills.
When going up steep hills, pressing
the accelerator pedal may be necessary to maintain vehicle speed.
When going downhill, Cruise Grade
Braking helps maintain the driver
selected speed.
Cruise Grade Braking is enabled when
the vehicle is started and cruise
control is active. It is not enabled in
Range Selection Mode. It assists in
maintaining driver selected speed
when driving on downhill grades by
using the engine and transmission to
slow the vehicle.
To disable and enable Cruise Grade
Braking for the current ignition cycle,
press and hold the Tow/Haul button
for five seconds. A Driver Information
Center (DIC) message displays.
For other forms of Grade Braking, see
Automatic Transmission
0191 and
Tow/Haul Mode 0195.
Ending Cruise Control
There are four ways to end cruise
control:
. Step lightly on the brake pedal.
. Press
*.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
238 DRIVING AND OPERATING
Warning (Continued)
inadequate for the load, the vehicle
may not stop as expected. You and
others could be seriously injured.
The vehicle may also be damaged,
and the repairs would not be
covered by the vehicle warranty.
Pull a trailer only if all the steps in
this section have been followed. Ask
your dealer for advice and
information about towing a trailer
with the vehicle.
Driving with a Trailer
Trailering is different than just driving
the vehicle by itself. Trailering means
changes in handling, acceleration,
braking, durability, and fuel economy.
Successful, safe trailering takes correct
equipment, and it has to be used
properly.
The following information has many
time-tested, important trailering tips
and safety rules. Many of these areimportant for your safety and that of
your passengers. Read this section
carefully before pulling a trailer.
When towing a trailer:
.
Become familiar with and follow
all state and local laws that apply
to trailer towing. These
requirements vary from state to
state.
. State laws may require the use of
extended side view mirrors. Even if
not required, you should install
extended side view mirrors if your
visibility is limited or restricted
while towing.
. Do not tow a trailer during the
first 800 km (500 mi) of vehicle
use to prevent damage to the
engine, axle, or other parts.
. It is recommended to perform the
first oil change before heavy
towing.
. During the first 800 km (500 mi) of
trailer towing, do not drive over
80 km/h (50 mph) and do not
make starts at full throttle. .
Vehicles can tow in D (Drive).
Tow/Haul Mode is recommended
for heavier trailers. See Tow/Haul
Mode 0195. If the transmission
downshifts too often, a lower gear
may be selected using Manual
Mode. See Manual Mode 0194.
If equipped, the following driver
assistance features should be turned
off when towing a trailer:
. Adaptive Cruise Control (ACC)
. Super Cruise Control
. Lane Keep Assist (LKA)
. Park Assist
. Automatic Parking Assist (APA)
. Reverse Automatic Braking (RAB)
If equipped, the following driver
assistance features should be turned
to alert or off when towing a trailer:
. Automatic Emergency
Braking (AEB)
. Intelligent Brake Assist (IBA)
. Front Pedestrian Braking (FPB)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
250 DRIVING AND OPERATING
chains may be provided by the hitch
manufacturer or by the trailer
manufacturer.
Cross the safety chains under the
tongue of the trailer to help prevent
the tongue from contacting the road if
it becomes separated from the hitch.
Always leave just enough slack so the
combination can turn. Never allow
safety chains to drag on the ground.
Trailer Brakes
Loaded trailers over 900 kg (2,000 lb)
must be equipped with brake systems
and with brakes for each axle. Trailer
braking equipment conforming to
Canadian Standards Association (CSA)
requirement CAN3-D313, or its
equivalent, is recommended.
State or local regulations may require
trailers to have their own braking
system if the loaded weight of the
trailer exceeds certain minimums that
can vary from state to state. Read and
follow the instructions for the trailer
brakes so they are installed, adjusted,
and maintained properly. Never
attempt to tap into your vehicle's
hydraulic brake system. If you do,both the vehicle anti-lock brakes and
the trailer brakes may not function,
which could result in a crash.
Trailer Wiring Harness
The seven-pin trailer connector is
mounted in the bumper. This
connector can be plugged into a
seven-pin universal heavy-duty trailer
connector available through your
dealer.
Use only a round, seven-wire
connector with flat blade terminals
meeting SAE J2863 specifications for
proper electrical connectivity.
The seven-wire harness contains the
following trailer circuits:
.
Yellow/Grey: Left Stop/Turn Signal
. Green/Violet: Right Stop/Turn
Signal
. Grey/Brown: Taillamps
. White: Ground
. White/Green: Back-up Lamps
. Red/Green: Battery Feed
. Dark Blue: Trailer Brake To help charge a remote (non-vehicle)
battery, press the Tow/Haul Mode
button at the end of the shift lever.
If the trailer is too light for Tow/Haul
Mode, turn on the headlamps to help
charge the battery.
Electric Brake Control Wiring
Provisions
These wiring provisions are included
with the vehicle as part of the trailer
wiring package. These provisions are
for an electric brake controller.
The harness should be installed by
your dealer or a qualified service
center.
Refer to the aftermarket electric trailer
brake controller owner's manual to
determine wire color coding of the
electric trailer brake controller. The
wire colors on the brake controller
may be different from the vehicle.
Trailer Lamps
Always check all trailer lamps are
working at the beginning of each trip,
and periodically on longer trips.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 251
Turn Signals When Towing a
Trailer
When properly connected, the trailer
turn signals should will illuminate to
indicate the vehicle is turning,
changing lanes, or stopping. When
towing a trailer, the arrows on the
instrument cluster will illuminate
even if the trailer is not properly
connected or the bulbs are
burned out.
Tow/Haul Mode
For instructions on how to enter Tow/
Haul mode, seeTow/Haul Mode0195.
Tow/Haul assists when pulling a
heavy trailer or a large or heavy load.
Tow/Haul Mode is designed to be
most effective when the vehicle and
trailer combined weight is at least
75% of the vehicle's Gross Combined
Weight Rating (GCWR). See
“Maximum Trailer Weight ”under
Trailer Towing 0242.
Tow/Haul Mode is most useful when
towing a heavy trailer or carrying a
large or heavy load:
. through rolling terrain .
in stop-and-go traffic
. in busy parking lots
Operating the vehicle in Tow/Haul
Mode when lightly loaded or not
towing will not cause damage;
however, it is not recommended and
may result in unpleasant engine and
transmission driving characteristics
and reduced fuel economy.
Trailer Sway Control (TSC)
Vehicles with StabiliTrak have a
Trailer Sway Control (TSC) feature.
Trailer sway is unintended side-to-side
motion of a trailer while towing. If the
vehicle is towing a trailer and the TSC
detects that sway is increasing, the
vehicle brakes are selectively applied
at each wheel, to help reduce
excessive trailer sway. If equipped with
the Integrated Trailer Brake Control
(ITBC) system, and the trailer has an
electric brake system, StabiliTrak may
also apply the trailer brakes.If TSC is enabled, the Traction Control
System (TCS)/StabiliTrak warning
light will flash on the instrument
cluster. Reduce vehicle speed by
gradually removing your foot from the
accelerator. If trailer sway continues,
StabiliTrak can reduce engine torque
to help slow the vehicle. TSC will not
function if StabiliTrak is turned off.
See Traction Control/Electronic Stability
Control 0203.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
252 DRIVING AND OPERATING
{Warning
Trailer sway can result in a crash
and in serious injury or death, even
if the vehicle is equipped with TSC.
If the trailer begins to sway, reduce
vehicle speed by gradually removing
your foot from the accelerator. Then
pull over to check the trailer and
vehicle to help correct possible
causes, including an improperly or
overloaded trailer, unrestrained
cargo, improper trailer hitch
configuration, or improperly
inflated or incorrect vehicle or
trailer tires. SeeTowing Equipment
0 247 for trailer ratings and hitch
setup recommendations.
Aftermarket Electronic Trailer
Sway Control Devices
Some trailers may come equipped
with an electronic device designed to
reduce or control trailer sway.
Aftermarket equipment manufacturers
also offer similar devices that connect
to the wiring between the trailer and the vehicle. These devices may
interfere with the vehicle’s trailer
brake systems or other systems,
including integrated anti-sway
systems, if equipped. Messages related
to trailer connections or trailer brakes
could appear on the DIC. The effects
of these aftermarket devices on
vehicle handling or trailer brake
performance is not known.
{Warning
Use of aftermarket electronic trailer
sway control devices could result in
reduced trailer brake performance,
loss of trailer brakes, or other
malfunctions, and result in a crash.
You or others could be seriously
injured or killed. Before using one
of these devices:
. Ask the device or trailer
manufacturer if the device
has been thoroughly tested
for compatibility with the
make, model, and year of
(Continued)
Warning (Continued)
your vehicle and any optional
equipment installed on your
vehicle.
. Before driving, check the
trailer brakes are working
properly, if equipped. Drive
the vehicle with the trailer
attached on a level road
surface that is free of traffic
at about 32-40 km/h
(20-25 mph) and fully apply
the manual trailer brake apply
lever. Also, check the trailer
brake lamps and other lamps
are functioning correctly.
. If the trailer brakes are not
operating properly at any
time, or if a DIC message
indicates problems with the
trailer connections or trailer
brakes, carefully pull the
vehicle over to the side of the
road when traffic conditions
allow.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
364 CUSTOMER INFORMATION
Insuring the Vehicle
Protect your investment in the GM
vehicle with comprehensive and
collision insurance coverage. There are
significant differences in the quality of
coverage afforded by various
insurance policy terms. Many
insurance policies provide reduced
protection to the GM vehicle by
limiting compensation for damage
repairs by using aftermarket collision
parts. Some insurance companies will
not specify aftermarket collision parts.
When purchasing insurance, we
recommend that you ensure that the
vehicle will be repaired with GM
original equipment collision parts.
If such insurance coverage is not
available from your current insurance
carrier, consider switching to another
insurance carrier.
If the vehicle is leased, the leasing
company may require you to have
insurance that ensures repairs with
Genuine GM Original Equipment
Manufacturer (OEM) parts or Genuine
Manufacturer replacement parts. Readthe lease carefully, as you may be
charged at the end of the lease for
poor quality repairs.
If a Crash Occurs
If there has been an injury, call
emergency services for help. Do not
leave the scene of a crash until all
matters have been taken care of. Move
the vehicle only if its position puts
you in danger, or you are instructed to
move it by a police officer.
Give only the necessary information
to police and other parties involved in
the crash.
For emergency towing see
Roadside
Service 0360.
Gather the following information:
. Driver name, address, and
telephone number
. Driver license number
. Owner name, address, and
telephone number
. Vehicle license plate number
. Vehicle make, model, and
model year .
Vehicle Identification
Number (VIN)
. Insurance company and policy
number
. General description of the damage
to the other vehicle
Choose a reputable repair facility that
uses quality replacement parts. See
“Collision Parts ”earlier in this section.
If the airbag has inflated, see What
Will You See after an Airbag Inf lates?
0 72.
Managing the Vehicle Damage
Repair Process
In the event that the vehicle requires
damage repairs, GM recommends that
you take an active role in its repair.
If you have a pre-determined repair
facility of choice, take the vehicle
there, or have it towed there. Specify
to the facility that any required
replacement collision parts be original
equipment parts, either new Genuine
GM parts or recycled original GM
parts. Remember, recycled parts will
not be covered by the GM vehicle
warranty.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
382 INDEX
Cluster, Instrument . . . . . . . . . . . . . . . . . 115
Collision Damage Repair . . . . . . . . . . . 363
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 378
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 379
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 377
Connections Connected Services . . . . . . . . . . . . . . . 378
Control Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Control of a Vehicle . . . . . . . . . . . . . . . . 168
Convenience Net . . . . . . . . . . . . . . . . . . . . 102
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 32
Coolant Engine Temperature Gauge . . . . . . 118
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Cooling . . . . . . . . . . . . . . . . . . . . . . . . .157, 162
Cooling System . . . . . . . . . . . . . . . . . . . . . 266
Cornering Lamps . . . . . . . . . . . . . . . . . . . 153
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 207 Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129 Cruise Control, Adaptive . . . . . . . . . . . 210
Cupholders . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Customer Assistance . . . . . . . . . . . . . . . 358
Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358
Text Telephone (TTY) Users . . . . . 358
Customer Information Publications Ordering
Information . . . . . . . . . . . . . . . . . . . . . . 365
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 367
D
Damage Repair, Collision . . . . . . . . . . . 363
Danger, Warning, and Caution . . . . . . . . 2
Data Collection Infotainment System . . . . . . . . . . . . . 369
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 369
Data Recorders, Event . . . . . . . . . . . . . . 368
Daytime Running Lamps (DRL) . . . 150
Defensive Driving . . . . . . . . . . . . . . . . . . . 168
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 379
Distracted Driving . . . . . . . . . . . . . . . . . . 167
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 153
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 129 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . . . . 355
Driver Assistance Systems . . . . . . . . . 218
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 130
Driver Mode Control . . . . . . . . . . . . . . . . 205
Driving
Assistance Systems . . . . . . . . . . . . . . . 225
Better Fuel Economy . . . . . . . . . . . . . 167
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 237
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Hill and Mountain Roads . . . . . . . . 176
If the Vehicle is Stuck . . . . . . . . . . . . 178
Loss of Control . . . . . . . . . . . . . . . . . . . . 170
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Off-Road Recovery . . . . . . . . . . . . . . . . 170
Vehicle Load Limits . . . . . . . . . . . . . . 178
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 175
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Winter Mode Light . . . . . . . . . . . . . . . 125
Dual Automatic Climate Control System . . . . . . . . . . . . . . . . . . . . 157