service CADILLAC ESCALADE 2020 Owner's Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
CLIMATE CONTROLS 165
4. Release the two tabs holding theservice door. Open the service
door and remove the old filter.
5. Install the new air filter.
6. Close the service door and secure the tabs.
7. Reverse the steps to reinstall the glove box.
See your dealer if additional
assistance is needed.
Service
All vehicles have a label underhood
that identifies the refrigerant used in
the vehicle. The refrigerant system should only be serviced by trained and
certified technicians. The air
conditioning evaporator should never
be repaired or replaced by one from a
salvage vehicle. It should only be
replaced by a new evaporator to
ensure proper and safe operation.
During service, all refrigerants should
be reclaimed with proper equipment.
Venting refrigerants directly to the
atmosphere is harmful to the
environment and may also create
unsafe conditions based on inhalation,
combustion, frostbite, or other
health-based concerns.
The air conditioning system requires
periodic maintenance. See
Maintenance Schedule
0339.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 171
Defensive drivers avoid most skids by
taking reasonable care suited to
existing conditions, and by not
overdriving those conditions. But
skids are always possible.
If the vehicle starts to slide, follow
these suggestions:
.Ease your foot off the accelerator
pedal and steer the way you want
the vehicle to go. The vehicle may
straighten out. Be ready for a
second skid if it occurs.
. Slow down and adjust your driving
according to weather conditions.
Stopping distance can be longer
and vehicle control can be affected
when traction is reduced by water,
snow, ice, gravel, or other material
on the road. Learn to recognize
warning clues —such as enough
water, ice, or packed snow on the
road to make a mirrored surface
— and slow down when you have
any doubt.
. Try to avoid sudden steering,
acceleration, or braking, including
reducing vehicle speed by shifting to a lower gear. Any sudden
changes could cause the tires to
slide.
Remember: Antilock brakes help avoid
only the braking skid.
Off-Road Driving
Four-wheel-drive vehicles can be used
for off-road driving. Vehicles without
four-wheel drive and vehicles not
equipped with All Terrain (AT) or
On-Off Road (OOR) tires must not be
driven off-road except on a level, solid
surface. For contact information about
the original equipment tires, see the
warranty manual.
One of the best ways for successful
off-road driving is to control the
speed.
{Warning
When driving off-road, bouncing
and quick changes in direction can
easily throw you out of position.
This could cause you to lose control
and crash. You and your passengers
should always wear seat belts.
Before Driving Off-Road
. Have all necessary maintenance
and service work completed.
. Fuel the vehicle, fill fluid levels,
and check inflation pressure in all
tires, including the spare,
if equipped.
. Read all the information about
four-wheel-drive vehicles in this
manual.
. Know the local laws that apply to
off-road driving.
To gain more ground clearance if
needed, it may be necessary to remove
the front fascia lower air dam,
if equipped. However, driving without
the air dam reduces fuel economy.
Caution
Operating the vehicle for extended
periods without the front fascia
lower air dam installed can cause
improper airf low to the engine.
Reattach the front fascia air dam
after off-road driving.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 175
Driving in Water
{Warning
Driving through rushing water can
be dangerous. Deep water can
sweep your vehicle downstream and
you and your passengers could
drown. If it is only shallow water, it
can still wash away the ground
from under your tires. Traction
could be lost, and the vehicle could
roll over. Do not drive through
rushing water.
Caution
Do not drive through standing
water if it is deep enough to cover
the wheel hubs, axles, or exhaust
pipe. Deep water can damage the
axle and other vehicle parts.
If the standing water is not too deep,
drive through it slowly. At faster
speeds, water can get into the engine
and cause it to stall. Stalling can occur if the exhaust pipe is under
water. Do not turn off the ignition
when driving through water. If the
exhaust pipe is under water, the
engine will not start. When going
through water, the brakes get wet and
it may take longer to stop. See
“Driving on Wet Roads
”later in this
section.
After Off-Road Driving
Remove any brush or debris that has
collected on the underbody or chassis,
or under the hood. These
accumulations can be a fire hazard.
After operation in mud or sand, have
the brake linings cleaned and checked.
These substances can cause glazing
and uneven braking. Check the body
structure, driveline, steering,
suspension, wheels, tires, and exhaust
system for damage and check the fuel
lines and cooling system for any
leakage.
More frequent maintenance service is
required. See the Maintenance Schedule
0 339.
Driving on Wet Roads
Rain and wet roads can reduce vehicle
traction and affect your ability to stop
and accelerate. Always drive slower in
these types of driving conditions and
avoid driving through large puddles
and deep-standing or flowing water.
{Warning
Wet brakes can cause crashes. They
might not work as well in a quick
stop and could cause pulling to one
side. You could lose control of the
vehicle.
After driving through a large puddle
of water or a car/vehicle wash,
lightly apply the brake pedal until
the brakes work normally.
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
176 DRIVING AND OPERATING
Warning (Continued)
ignore police warnings and be very
cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water can
build up under the vehicle's tires so
they actually ride on the water. This
can happen if the road is wet enough
and you are going fast enough. When
the vehicle is hydroplaning, it has
little or no contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.
Other Rainy Weather Tips
Besides slowing down, other wet
weather driving tips include:
.Allow extra following distance.
. Pass with caution.
. Keep windshield wiping equipment
in good shape. .
Keep the windshield washer fluid
reservoir filled.
. Have good tires with proper tread
depth. See Tires0291.
. Turn off cruise control.
Hill and Mountain Roads
Driving on steep hills or through
mountains is different than driving on
flat or rolling terrain. Tips include:
.Keep the vehicle serviced and in
good shape.
. Check all fluid levels and brakes,
tires, cooling system, and
transmission.
. Shift to a lower gear when going
down steep or long hills.
{Warning
Using the brakes to slow the vehicle
on a long downhill slope can cause
brake overheating, can reduce brake
performance, and could result in a
loss of braking. Shift the
(Continued)
Warning (Continued)
transmission to a lower gear to let
the engine assist the brakes on a
steep downhill slope.
{Warning
Coasting downhill in N (Neutral) or
with the ignition off is dangerous.
This can cause overheating of the
brakes and loss of steering assist.
Always have the engine running
and the vehicle in gear.
. Drive at speeds that keep the
vehicle in its own lane. Do not
swing wide or cross the
center line.
. Be alert on top of hills; something
could be in your lane (e.g., stalled
car, crash).

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 177
.Pay attention to special road signs
(e.g., falling rocks area, winding
roads, long grades, passing or
no-passing zones) and take
appropriate action.
Winter Driving
Driving on Snow or Ice
Snow or ice between the tires and the
road creates less traction or grip, so
drive carefully. Wet ice can occur at
about 0 °C (32 °F) when freezing rain
begins to fall. Avoid driving on wet ice
or in freezing rain until roads can be
treated.
For Slippery Road Driving:
.Accelerate gently. Accelerating too
quickly causes the wheels to spin
and makes the surface under the
tires slick.
. Turn on Traction Control. See
Traction Control/Electronic Stability
Control 0203.
. Antilock Brake System (ABS)
improves vehicle stability during
hard stops, but the brakes should be applied sooner than when on
dry pavement. See
Antilock Brake
System (ABS) 0200.
. Allow greater following distance
and watch for slippery spots. Icy
patches can occur on otherwise
clear roads in shaded areas. The
surface of a curve or an overpass
can remain icy when the
surrounding roads are clear. Avoid
sudden steering maneuvers and
braking while on ice.
. Turn off cruise control.
Blizzard Conditions
Stay with the vehicle unless there is
help nearby. If possible, use Roadside
Assistance. See Roadside Service 0360.
To get help and keep everyone in the
vehicle safe:
. Turn on the hazard warning
flashers.
. Tie a red cloth to an outside
mirror.
{Warning
Snow can trap engine exhaust
under the vehicle. This may cause
exhaust gases to get inside. Engine
exhaust contains carbon monoxide
(CO), which cannot be seen or
smelled. It can cause
unconsciousness and even death.
If the vehicle is stuck in snow:
. Clear snow from the base of
the vehicle, especially any
blocking the exhaust pipe.
. Open a window about 5 cm
(2 in) on the vehicle side that
is away from the wind, to
bring in fresh air.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to circulate the air
inside the vehicle and set the
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
184 DRIVING AND OPERATING
Ignition Positions
The vehicle is equipped with Keyless
Access and has pushbutton start.
The Remote Keyless Entry (RKE)
transmitter must be in the vehicle for
the system to operate. If the
pushbutton start is not working, the
vehicle may be near a strong radio
antenna signal causing interference to
the Keyless Access system. SeeRemote
Keyless Entry (RKE) System Operation
0 8.
To shift out of P (Park), the vehicle
must be on or in service mode, and
the brake pedal must be applied. Stopping the Engine/LOCK/OFF (No
Indicator Lights) :
When the vehicle
is stopped, press ENGINE START/
STOP once to turn the engine off.
If the vehicle is in P (Park), the
ignition will turn off, and Retained
Accessory Power (RAP) will remain
active. See Retained Accessory Power
(RAP) 0188.
If the vehicle is not in P (Park), the
ignition will return to ACC/
ACCESSORY and display the message
SHIFT TO PARK in the Driver
Information Center (DIC). When the
vehicle is shifted into P (Park), the
ignition will turn off.
Do not turn the engine off when the
vehicle is moving. This will cause a
loss of power assist in the brake and
steering systems and disable the
airbags.
The vehicle may have an electric
steering column lock. The lock is
activated when the ignition is turned
off and either front door is opened.
A sound may be heard as the lock
actuates or releases. The steering
column lock may not release with the wheels turned off center. If this
happens, the vehicle may not start.
Move the steering wheel from left to
right while attempting to start the
vehicle. If this does not work, the
vehicle needs service.
If the vehicle must be shut off in an
emergency:
1. Brake using a firm and steady pressure. Do not pump the
brakes repeatedly. This may
deplete power assist, requiring
increased brake pedal force.
2. Shift the vehicle to N (Neutral). This can be done while the
vehicle is moving. After shifting
to N (Neutral), firmly apply the
brakes and steer the vehicle to a
safe location.
3. Come to a complete stop, shift to P (Park), and turn the ignition
off. On vehicles with an
automatic transmission, the shift
lever must be in P (Park) to turn
the ignition off.
4. Set the parking brake. See Parking Brake 0200 or
Electric Parking Brake 0201.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 185
{Warning
Turning off the vehicle while
moving may cause loss of power
assist in the brake and steering
systems and disable the airbags.
While driving, only shut the vehicle
off in an emergency.
If the vehicle cannot be pulled over,
and must be shut off while driving,
press and hold ENGINE START/STOP
for longer than two seconds, or press
twice in five seconds.
ACC/ACCESSORY (Amber Indicator
Light) : This mode allows some
electrical accessories to be used when
the engine is off.
With the ignition off, pressing the
button one time without the brake
pedal applied will place the ignition
system in ACC/ACCESSORY.
The ignition will switch from ACC/
ACCESSORY to off after five minutes
to prevent battery rundown. ON/RUN/START (Green Indicator
Light) :
This mode is for driving and
starting. With the ignition off, and the
brake pedal applied, pressing the
button once will turn the ignition on.
Once engine cranking begins, release
the button. Engine cranking will
continue until the engine starts. See
Starting the Engine 0185. The ignition
will then remain on.
Service Mode
This power mode is available for
service and diagnostics, and to verify
the proper operation of the
malfunction indicator lamp as may be
required for emission inspection
purposes. With the vehicle off, and the
brake pedal not applied, pressing and
holding the button for more than
five seconds will place the vehicle in
Service Mode. The instruments and
audio systems will operate as they do
when the ignition is on, but the
vehicle will not be able to be driven.
The engine will not start in Service
Mode. Press the button again to turn
the ignition off.
Starting the Engine
Move the shift lever to P (Park) or
N (Neutral). The engine will not start
in any other position. To restart the
engine when the vehicle is already
moving, use N (Neutral) only.
Caution
Do not try to shift to P (Park) if the
vehicle is moving. If you do, you
could damage the transmission.
Shift to P (Park) only when the
vehicle is stopped.
Caution
If you add electrical parts or
accessories, you could change the
way the engine operates. Any
resulting damage would not be
covered by the vehicle warranty. See
Add-On Electrical Equipment 0253.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 189
Warning (Continued)
if the shift lever is in P (Park). So be
sure the transfer case is in a drive
gear–not in N (Neutral).
And, if you leave the vehicle with
the engine running, it could
overheat and even catch fire. You or
others could be injured. Do not
leave the vehicle with the engine
running unless you have to.
If you have to leave the vehicle with
the engine running, be sure the
vehicle is in P (Park) and the parking
brake is firmly set before you leave it.
After you move the shift lever into
P (Park), hold the regular brake pedal
down. Then, see if you can move the
shift lever away from P (Park) without
first pulling it toward you. If you can,
it means that the shift lever was not
fully locked into P (Park).
Torque Lock
If you are parking on a hill and you do
not shift the transmission into
P (Park) properly, the weight of the vehicle may put too much force on
the parking pawl in the transmission.
You may find it difficult to pull the
shift lever out of P (Park). This is
called torque lock. To prevent torque
lock, set the parking brake and then
shift into P (Park) properly before you
leave the driver seat.
When you are ready to drive, move
the shift lever out of P (Park) before
you release the parking brake.
If torque lock does occur, you may
need to have another vehicle push
yours a little uphill to take some of
the pressure from the parking pawl in
the transmission. You will then be
able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an
electronic shift lock release system.
The shift lock release system is
designed to prevent movement of the
shift lever out of P (Park), unless the
ignition is on and the brake pedal is
applied.
The shift lock release is always
functional except in the case of an
uncharged or low voltage (less than
9 volt) battery.
If the vehicle has an uncharged
battery or a battery with low voltage,
try charging or jump starting the
battery. See
Jump Starting - North
America 0322.
To shift out of P (Park): 1. Apply the brake pedal.
2. Move the shift lever to the desired position.
If you still are unable to shift out of
P (Park): 1. Ease the pressure on the shift lever.
2. While holding down the brake pedal, push the shift lever all the
way into P (Park).
3. Move the shift lever to the desired position.
If you are still having a problem
shifting, then have the vehicle
serviced soon.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 191
Warning (Continued)
.There are holes or openings
in the vehicle body from
damage or aftermarket
modifications that are not
completely sealed.
If unusual fumes are detected or if
it is suspected that exhaust is
coming into the vehicle: . Drive it only with the
windows completely down.
. Have the vehicle repaired
immediately.
Never park the vehicle with the
engine running in an enclosed area
such as a garage or a building that
has no fresh air ventilation.
Running the Vehicle While
Parked
It is better not to park with the engine
running.
If the vehicle is left with the engine
running, follow the proper steps to be
sure the vehicle will not move. See
Shifting Into Park 0188 and
Engine Exhaust 0190.
If parking on a hill and pulling a
trailer, see Driving Characteristics and
Towing Tips 0237.
Automatic Transmission
If equipped, there is an electronic shift
lever position indicator within the
instrument cluster. This display comes
on when the ignition is on or in
service mode.
There are several different positions
for the shift lever.
See “Range Selection Mode ”under
Manual Mode 0194.
P : This position locks the drive
wheels. Use P (Park) when starting the
engine because the vehicle cannot
move easily. When parked on a hill,
especially when the vehicle has a
heavy load, you might notice an
increase in the effort to shift out of
P (Park). See “Torque Lock” under
Shifting Into Park 0188.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
DRIVING AND OPERATING 199
not be completed. With the vehicle
moving less than 5 km/h (3 mph), and
the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral):1. Park the vehicle on a level surface.
2. Set the parking brake and press and hold the brake pedal. See
Parking Brake 0200 or
Electric Parking Brake 0201.
3. Start the vehicle or turn the ignition on.
4. Shift the transmission to N (Neutral).
5. Shift the transfer case to 2
m.
6. Turn the transfer case knob clockwise to N (Neutral) until it
stops and hold it there until the
N (Neutral) light starts to flash. This will take at least 10 seconds.
Then slowly release the knob to
the 4
nposition. The N (Neutral)
light will come on when the
transfer case shift to N (Neutral)
is complete.
7. With the engine running, verify that the transfer case is in
N (Neutral) by shifting the
transmission to R (Reverse), then
shift the transmission to
D (Drive). There should be no
movement of the vehicle while
shifting the transmission.
8. Turn the engine off, and the ignition to ACC/ACCESSORY.
9. Place the transmission shift lever in P (Park). See Recreational
Vehicle Towing 0326.
10. Turn the ignition off. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Set the parking brake.
2. Press and hold ENGINE START/ STOP for five seconds with your
foot off the brake to place the
vehicle in Service Mode.
3. Shift the transmission to N (Neutral).
4. Turn the transfer case knob to the desired setting.
After the transfer case has
shifted out of N (Neutral), the
N (Neutral) light will go out.
5. Release the parking brake.
6. Start the engine and shift the transmission to the desired gear.