turn signal CADILLAC ESCALADE 2020 Owner's Guide

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ONSTAR 373
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Assistance or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
374 ONSTAR
A temporary loss of GPS can cause
loss of the ability to send a
Turn-by-Turn Navigation route. The
Advisor may give a verbal route or
may ask for a call back after the
vehicle is driven into an open area.
Cellular and GPS Antennas
Cellular reception is required for
OnStar to send remote signals to the
vehicle. Do not place items over or
near the antenna to prevent blocking
cellular and GPS signal reception.
Unable to Connect to OnStar
Message
If there is limited cellular coverage or
the cellular network has reached
maximum capacity, this message may
come on. Press
Qto try the call again
or try again after driving a few miles
into another cellular area.
Vehicle and Power Issues
OnStar services require a vehicle
electrical system, wireless service, and
GPS satellite technologies to be
available and operating for features to function properly. These systems may
not operate if the battery is
discharged or disconnected.
Add-on Electrical Equipment
The OnStar system is integrated into
the electrical architecture of the
vehicle. Do not add any electrical
equipment. See
Add-On Electrical
Equipment 0253. Added electrical
equipment may interfere with the
operation of the OnStar system and
cause it to not operate.
Vehicle Software Updates
OnStar or GM may remotely deliver
software updates or changes to the
vehicle without further notice or
consent. These updates or changes
may enhance or maintain safety,
security, or the operation of the
vehicle or the vehicle systems.
Software updates or changes may
affect or erase data or settings that
are stored in the vehicle, such as
saved navigation destinations or
pre-set radio stations. Neither OnStar
nor GM is responsible for any affected
or erased data or settings. These
updates or changes may also collect personal information. Such collection
is described in the OnStar privacy
statement or separately disclosed at
the time of installation. These updates
or changes may also cause a system to
automatically communicate with GM
servers to collect information about
vehicle system status, identify
whether updates or changes are
available, or deliver updates or
changes. An active OnStar agreement
constitutes consent to these software
updates or changes and agreement
that either OnStar or GM may
remotely deliver them to the vehicle.Privacy
The complete OnStar Privacy
Statement may be found at
www.onstar.com (U.S.),
or www.onstar.ca (Canada). We
recommend that you review it. If you
have any questions, call
1-888-4ONSTAR (1-888-466-7827) or
press
Qto speak with an Advisor.
Users of wireless communications are
cautioned that the privacy of any
information sent via wireless cellular
communications cannot be assured.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
378 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters, numbers,
and symbols to increase the
security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
388 INDEX
S
Safety Defects ReportingCanadian Government . . . . . . . . . . . . 367
General Motors . . . . . . . . . . . . . . . . . . . 367
U.S. Government . . . . . . . . . . . . . . . . . . 366
Safety Locks . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Safety System Check . . . . . . . . . . . . . . . . 66
Scheduling Appointments . . . . . . . . . . 361
Seat Belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
How to Wear Seat Belts
Properly . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . 60
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing after a Crash . . . . . . . . . . . . . 66
Use During Pregnancy . . . . . . . . . . . . . . 65
Seats Head Restraints . . . . . . . . . . . . . . . . . . . . . 41
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 50
Lumbar Adjustment, Front . . . . . . . . . 43
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Power Adjustment, Front . . . . . . . . . . 42
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Reclining Seatbacks . . . . . . . . . . . . . . . . 45
Second Row . . . . . . . . . . . . . . . . . . . . . . . . . 51
Third Row Seat . . . . . . . . . . . . . . . . . . . . . 55
Second Row Seats . . . . . . . . . . . . . . . . . . . 51 Securing Child Restraints . . . . . . . 94, 96
Security
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 371
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 28
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Accessories andModifications . . . . . . . . . . . . . . . . . . . . 257
Doing Your Own Work . . . . . . . . . . . 257
Maintenance Records . . . . . . . . . . . . 351
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 338
Parts Identification . . . . . . . . . . . . . . . 352
Scheduling Appointments . . . . . . . . 361
Service Electric Parking Brake
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Services Special Application . . . . . . . . . . . . . . . 345
Servicing the Airbag . . . . . . . . . . . . . . . . . 77
Shift Lock Control Function Check, Automatic
Transmission . . . . . . . . . . . . . . . . . . . . . . 275
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 188
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 189
Side Blind Zone Alert (SBZA) . . . . . . 230
Signals, Turn and Lane-Change . . . . 152 Special Application Services . . . . . . . 345
Specifications and Capacities . . . . . . 353
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 117
Sport Mode Light . . . . . . . . . . . . . . . . . . . 125
StabiliTrak
OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 202
Start Vehicle, Remote . . . . . . . . . . . . . . . 15
Starter Switch Check . . . . . . . . . . . . . . . 275
Starting the Engine . . . . . . . . . . . . . . . . . 185
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Heated Wheel . . . . . . . . . . . . . . . . . . . . . 105
Wheel Adjustment . . . . . . . . . . . . . . . . 105
Wheel Controls . . . . . . . . . . . . . . . . . . . 105
Steering Column Lock . . . . . . . . . . . . . . . 30
Steps Power Assist . . . . . . . . . . . . . . . . . . . . . . . . 28
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Storage Areas Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Center Console . . . . . . . . . . . . . . . . . . . . 102
Convenience Net . . . . . . . . . . . . . . . . . . 102
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instrument Panel . . . . . . . . . . . . . . . . . 100
Roof Rack System . . . . . . . . . . . . . . . . 103
Sunglasses . . . . . . . . . . . . . . . . . . . . . . . . . 101
Storage Compartments . . . . . . . . . . . . . 100

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INDEX 389
StrutsGas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 178
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Sunglass Storage . . . . . . . . . . . . . . . . . . . . 101
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Forward Collision Alert (FCA) . . . . 226
Infotainment . . . . . . . . . . . . . . . . . 156, 369
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 103
Systems Driver Assistance . . . . . . . . . . . . . . . . . 218
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 118
Text Telephone (TTY) Users . . . . . . . 358
Theft-Deterrent Systems . . . . . . . . . . . . 31Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . 31
Third-Row Seats . . . . . . . . . . . . . . . . . . . . . 55
Throttle, Adjustable . . . . . . . . . . . . . . . . 183
Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 291 All-Season . . . . . . . . . . . . . . . . . . . . . . . . . 292
All-Terrain . . . . . . . . . . . . . . . . . . . . . . . . . 293
Buying New Tires . . . . . . . . . . . . . . . . . 306
Chains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310
Changing . . . . . . . . . . . . . . . . . . . . . . . . . . 312 Tires (cont'd)
Designations . . . . . . . . . . . . . . . . . . . . . . 294
Different Size . . . . . . . . . . . . . . . . . . . . . . 307
Full-Size Spare . . . . . . . . . . . . . . . . . . . . 321
If a Tire Goes Flat . . . . . . . . . . . . . . . . 311
Inspection . . . . . . . . . . . . . . . . . . . . . . . . . 304
Low Profile . . . . . . . . . . . . . . . . . . . . . . . . 293
Pressure . . . . . . . . . . . . . . . . . . . . . . 297, 299
Pressure Light . . . . . . . . . . . . . . . . . . . . . 127
Pressure Monitor Operation . . . . . . 300
Pressure Monitor System . . . . . . . . 299
Rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . 304
Sidewall Labeling . . . . . . . . . . . . . . . . . 293
Terminology and Definitions . . . . 295
Uniform Tire Quality Grading . . . . 308
Wheel Alignment and Tire
Balance . . . . . . . . . . . . . . . . . . . . . . . . . . 309
Wheel Replacement . . . . . . . . . . . . . . 309
When It Is Time for New
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 292
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . 234
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . 195
Tow/Haul Mode Light . . . . . . . . . . . . . . 125
Towing Driving Characteristics . . . . . . . . . . . 237
Equipment . . . . . . . . . . . . . . . . . . . . . . . . 247
General Information . . . . . . . . . . . . . . 237 Towing (cont'd)
Recreational Vehicle . . . . . . . . . . . . . . 326
Trailer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Trailer Sway Control (TSC) . . . . . . . 251
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 325
Traction Control System(TCS)/StabiliTrak Light . . . . . . . . . 126
Off Light . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Traction Control/Electronic Stability Control . . . . . . . . . . . . . . . . . . . 203
Trailer Sway Control (TSC) . . . . . . . . . . . . . . . 251
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242
Transfer Case . . . . . . . . . . . . . . . . . . . . . . . 196
Transmission Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 191
Fluid, Automatic . . . . . . . . . . . . . . . . . . 264
Transportation Program, Courtesy . . . . . . . . . . . . . . . . . . . . . . . . . . . 362
Trip Odometer . . . . . . . . . . . . . . . . . . . . . . 117
Turn and Lane-Change Signals . . . . 152
U
Uniform Tire Quality Grading . . . . . . 308
Universal Remote System . . . . . . . . . . 145 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . 147