light CADILLAC ESCALADE 2020 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
ContentsIntroduction . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Keys, Doors, and Windows . . . . . . . . . . 7
Seats and Restraints . . . . . . . . . . . . . . . 40
Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Instruments and Controls . . . . . . . . 104
Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Infotainment System . . . . . . . . . . . . . 156
Climate Controls . . . . . . . . . . . . . . . . . . 157
Driving and Operating . . . . . . . . . . . . 166
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 255
Service and Maintenance . . . . . . . . . 338
Technical Data . . . . . . . . . . . . . . . . . . . . 352
Customer Information . . . . . . . . . . . . 356
Reporting Safety Defects . . . . . . . . . 366
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 370
Connected Services . . . . . . . . . . . . . . . 377
Index . . . . . . . . . . . . . . . . . . . . . . . . 380

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
INTRODUCTION 3
{Warning
Warning indicates a hazard that
could result in injury or death.
Caution
Caution indicates a hazard that
could result in property or vehicle
damage.
A circle with a slash through it is a
safety symbol which means“Do Not,”
“Do not do this,” or“Do not let this
happen.”
Symbols
The vehicle has components and
labels that use symbols instead of
text. Symbols are shown along with the text describing the operation or
information relating to a specific
component, control, message, gauge,
or indicator.
M:
Shown when the owner’s manual
has additional instructions or
information.
*: Shown when the service manual
has additional instructions or
information.
0: Shown when there is more
information on another page —
“see page.”
Vehicle Symbol Chart
Here are some additional symbols that
may be found on the vehicle and what
they mean. See the features in this
manual for information.
u: Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components
Properly
P: Do Not Apply High Pressure
Water
B: Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R: Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child
Restraints
Q: Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*:Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7: Rear Cross Traffic Alert
I:Registered Technician

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
6 INTRODUCTION
1.Air Vents 0163.
2. Head-Up Display (HUD) 0132 (If
Equipped).
3. Turn Signal Lever. See Turn and
Lane-Change Signals 0152.
Windshield Wiper/Washer 0105.
Rear Window Wiper/Washer
0 107.
4. Hazard Warning Flashers 0152.
5. Instrument Cluster 0115.
6. Shift Lever. See Automatic
Transmission 0191.
Tow/Haul Mode Selector Button.
See Tow/Haul Mode 0195.
Range Selection Mode Buttons (If
Equipped). See Manual Mode
0 194.
7. Magnetic Ride Control Button. See Magnetic Ride Control 0206.
Pedal Adjust Switch (If
Equipped). See Adjustable Throttle
and Brake Pedal 0183.
Traction Control/Electronic
Stability Control 0203. 8. Light Sensor. See
Automatic
Headlamp System 0151.
9. Infotainment 0156.
10. Glove Box Button. See Glove Box
0 100.
Lane Keep Assist (LKA) 0232 (If
Equipped).
Park Assist Button. See
Assistance Systems for Parking or
Backing 0219.
11. Dual Automatic Climate Control
System 0157.
Instrument Panel Storage 0100.
12. CD Player. See the infotainment manual.
13. ENGINE START/STOP Button. SeeIgnition Positions 0184.
14. Steering Wheel Controls 0105.
Driver Information Center (DIC)
Controls. See Driver Information
Center (DIC) 0130.
15. Horn 0105.
16. Steering Wheel Adjustment 0105.
17. Hood Release. See Hood0258. 18.
Cruise Control 0207 (If
Equipped).
Adaptive Cruise Control 0210 (If
Equipped).
Forward Collision Alert (FCA)
System 0226 (If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
Phone Button. See the
infotainment manual.
19. Automatic Transfer Case Knob (If Equipped). See Four-Wheel Drive
0 196.
20. Data Link Connector (DLC) (Out of View). See Malfunction
Indicator Lamp (Check Engine
Light) 0121.
21. Electric Parking Brake 0201 (If
Equipped).
22. Exterior Lamp Controls 0148.
23. Instrument Panel Illumination
Control 0153.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
20 KEYS, DOORS, AND WINDOWS
has not reduced, the driver door will
unlock and the horn will chirp three
times.
Lockout Protection can be manually
overridden with the driver door open
by pressing and holding
Qon the
power door lock switch.
Unlocked Door Anti-Lockout
If Unlocked Door Anti-Lockout is
turned on and the vehicle is off, the
driver door is open, and locking is
requested, all the doors will lock and
the driver door will remain open. The
Unlocked Door Anti-Lockout feature
can be turned on or off. SeeVehicle
Personalization 0136.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear
doors from inside the vehicle.
Press{to activate the safety locks on
the rear doors. The indicator light
comes on when activated.
Press
{again to deactivate the safety
locks.
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle
if it is driven with the liftgate or
trunk/hatch open, or with any
objects that pass through the seal
between the body and the trunk/
hatch or liftgate. Engine exhaust
contains carbon monoxide (CO)
which cannot be seen or smelled.
It can cause unconsciousness and
even death.
If the vehicle must be driven with
the liftgate or trunk/hatch open:
. Close all of the windows.
. Fully open the air outlets on
or under the instrument
panel.
. Adjust the climate control
system to a setting that
brings in only outside air and
(Continued)

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
KEYS, DOORS, AND WINDOWS 23
the liftgate to complete its operation
and wait a few seconds before
manually closing the liftgate.
Obstacle Detection Features
If the liftgate encounters an obstacle
during a power open or close cycle,
the liftgate will automatically reverse
direction and move a short distance
away from the obstacle. After
removing the obstruction, the power
liftgate operation can be used again.
If the liftgate encounters multiple
obstacles on the same power cycle,
the power function will deactivate.
After removing the obstructions,
manually close the liftgate. This will
allow normal power operation
functions to resume.
If the vehicle is locked while the
liftgate is closing, and an obstacle is
encountered that prevents the liftgate
from completely closing, the horn will
sound as an alert that the liftgate did
not close.
Pinch sensors are on the side edges of
the liftgate. If an object is caught
between the liftgate and the vehicle
and presses against a sensor, theliftgate will reverse direction and stop
at a partially open position. The
liftgate will remain open until it is
activated again or closed manually.Setting the 3/4 Mode
To change the position the liftgate
stops at when opening:
1. Select MAX or 3/4 mode and power open the liftgate.
2. Stop the liftgate movement at the desired height by pressing
any liftgate button. Manually
adjust the liftgate position if
needed.
3. Press and hold
lon the
bottom edge of the liftgate next
to the latch on the outside of the
liftgate until the turn signals
flash and a beep sounds. This
indicates the setting has been
recorded.
The liftgate cannot be set below a
minimum programmable height.
If there is no light flash or sound,
then the height adjustment may be
too low.
Manual Operation
Select OFF to manually operate the
liftgate.
Caution
Attempting to move the liftgate too
quickly and with excessive force
may result in damage to the
vehicle.
Operate the liftgate manually with a
smooth motion and moderate speed.
The system includes a feature which
limits the manual closing speed to
protect the components.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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28 KEYS, DOORS, AND WINDOWS
Power Assist Steps
{Warning
To avoid personal injury or property
damage, before entering or exiting
the vehicle, be sure the power assist
step is fully extended. Do not step
on the power assist step while it is
moving. Never place hands or other
body parts between the extended
power assist step and the vehicle.
Disable the assist steps before jacking
or placing any object under the
vehicle.
Too much ice buildup may prevent
deployment of the power assist steps.
Check the step position before exiting
the vehicle. If this happens, disable
the power assist steps, clear the ice,
then enable the assist steps and
confirm normal function prior to use.
Keep hands, children, pets, objects,
and clothing clear of the power assist
steps when in motion. The steps will
reverse direction if they encounter an
obstruction when opening or closing. Remove the obstruction, then open
and close the door on the same side
to complete the motion of the assist
steps. If the obstruction is not cleared,
the assist steps remain extended while
driving.
To change the settings:
1. Touch
F.
2. Touch Power Assist Steps icon.
The options are:
OFF : Disables the power assist steps,
so they will not deploy.
ON : Power assist steps will deploy
when a door is opened. When a door
is closed the assist steps will
automatically retract after
three seconds.
Extended : Keeps the steps deployed
when the vehicle is in P (Park) or
N (Neutral). This setting may be used
when cleaning the steps.
Vehicle Security
This vehicle has theft-deterrent
features; however, they do not make
the vehicle impossible to steal.
Vehicle Alarm System
The indicator light, on the instrument
panel near the windshield, indicates
the status of the system.
Off : Alarm system is disarmed.
On Solid : Vehicle is secured during
the delay to arm the system.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 29
Fast Flash :Vehicle is unsecured.
A door, the liftgate or the hood
is open.
Slow Flash : Alarm system is armed.
Arming the Alarm System
1. Turn off the vehicle.
2. Lock the vehicle in one of
three ways:
.Use the RKE transmitter.
. Use the Keyless Access
system.
. With a door open, press
Q
on the interior of the door.
3. After 30 seconds, the alarm system will arm and the
indicator light will begin to
slowly flash. Pressing
Qon the
RKE transmitter a second time
will bypass the 30-second delay
and immediately arm the alarm
system.
The vehicle alarm system will not arm
if the doors are locked with the key. If the driver door is opened without
first unlocking with the RKE
transmitter, the horn will chirp and
the lights will flash to indicate
pre-alarm. If the vehicle is not started,
or the door is not unlocked by
pressing
Kon the RKE transmitter
during the 10-second pre-alarm, the
alarm will be activated.
The alarm will also be activated if a
passenger door, the liftgate, or the
hood is opened without first
disarming the system. When the
alarm is activated, the turn signals
flash and the horn sounds for about
30 seconds. The alarm system will
then re-arm to monitor for the next
unauthorized event.
Disarming the Alarm System
To disarm the alarm system or turn
off the alarm if it has been activated:
. Press
Kon the RKE transmitter.
. Unlock the vehicle using the
Keyless Access system.
. Start the vehicle. To avoid setting off the alarm by
accident:
.
Lock the vehicle after all
occupants have exited.
. Always unlock a door with the
RKE transmitter, or use the
Keyless Access system.
Unlocking the driver door with the
key will not disarm the system or
turn off the alarm.
How to Detect a Tamper
Condition
IfKis pressed on the RKE
transmitter and the horn chirps three
times, an alarm occurred previously
while the alarm system was armed.
If the alarm has been activated, a
message will appear on the DIC.
Power Sounder, Inclination
Sensor and Intrusion Sensor
In addition to the standard
theft-deterrent system features, this
system may also have a power
sounder, inclination sensor and
intrusion sensor.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
30 KEYS, DOORS, AND WINDOWS
The power sounder provides an
audible alarm which is distinct from
the vehicle’s horn. It has its own
power source, and can sound an alarm
if the vehicle’s battery is
compromised.
The inclination sensor can set off the
alarm if it senses movement of the
vehicle, such as a change in vehicle
orientation.
The intrusion sensor monitors the
vehicle interior, and can activate the
alarm if it senses unauthorized entry
into the vehicle’s interior. Do not
allow passengers or pets to remain in
the vehicle when the intrusion sensor
is activated.
Before arming the theft-deterrent
system and activating the intrusion
sensor:
.Make sure all doors and windows
are completely closed.
. Secure any loose items such as
sunshades.
. Make sure there are no
obstructions blocking the sensors
in the front overhead console. .
Close DVD screens before leaving
the vehicle.
Inclination and Intrusion
Sensors Disable Switch
It is recommended that the intrusion
and inclination sensors be deactivated
if pets are left in the vehicle or the
vehicle is being transported.
With the vehicle turned off, press
o
in the front overhead console. The
indicator light will come on
momentarily, indicating that these
sensors have been disabled for the
next alarm system arming cycle.
Steering Column Lock
If equipped, the steering column lock
is a theft-deterrent device. This
feature locks the steering column
when the vehicle is turned off and the
driver door is opened, or when the
driver door is opened and then the
vehicle is turned off. The steering
column unlocks when the vehicle is
turned on.
The Driver Information Center (DIC)
may display one of these messages:
.A message to service the steering
column lock indicates that an
issue has been detected with the
column lock feature and the
vehicle should be serviced.
. A message that the steering
column is locked indicates that
the engine is running, but the
steering column is still locked. It is
normal for the column to be
locked during a remote start, but
the column should unlock after
the brake pedal is pressed and the
vehicle is started. No message will
display during a remote start.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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KEYS, DOORS, AND WINDOWS 31
.A message that the steering wheel
must be turned and the vehicle
must be started again indicates
that the column lock mechanism
is bound, the column locking
device was unable to unlock the
steering column, and the vehicle
did not start. If this happens,
immediately turn the steering
wheel from side to side to unbind
the column lock. If this does not
unlock the steering column, turn
the vehicle off and open the driver
door to reset the system. Then
turn the vehicle on and
immediately turn the steering
wheel side to side for about
15 seconds. In some cases, it may
take significant force to unbind
the column.
To keep the steering column from
binding, straighten the front wheels
before turning off the vehicle.
Immobilizer
See Radio Frequency Statement 0366.
Immobilizer Operation
This vehicle has a passive
theft-deterrent system.
The system does not have to be
manually armed or disarmed.
The vehicle is automatically
immobilized when the vehicle is
turned off.
The immobilization system is
disarmed when the ignition is on and
a valid transmitter is found in the
vehicle.
The security light in the instrument
cluster comes on if there is a problem
with arming or disarming the
theft-deterrent system.
The system has one or more
transmitters matched to an
immobilizer control unit in the
vehicle. Only a correctly matched transmitter will start the vehicle.
If the transmitter is ever damaged,
you may not be able to start the
vehicle.
If the engine does not start and the
security light stays on, there is a
problem with the system. Turn the
vehicle off and try again.
If the RKE transmitter appears to be
undamaged, try another transmitter or
place the transmitter in the
transmitter pocket/insert next to the
center console storage area between
the driver and front passenger seats.
See
“Starting the Vehicle with a Low
Transmitter Battery” underRemote
Keyless Entry (RKE) System Operation
0 8.
If the engine does not start with the
other transmitter or when the
transmitter is in the pocket/insert, the
vehicle needs service. See your dealer
who can service the theft-deterrent
system and have a new transmitter
programmed to the vehicle.
Do not leave the transmitter or device
that disarms or deactivates the
theft-deterrent system in the vehicle.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13566588) - 2020 - CRC - 4/24/19
32 KEYS, DOORS, AND WINDOWS
Exterior Mirrors
Convex Mirrors
{Warning
A convex mirror can make things,
like other vehicles, look farther
away than they really are. If you cut
too sharply into the right lane, you
could hit a vehicle on the right.
Check the inside mirror or glance
over your shoulder before changing
lanes.
The passenger side mirror is convex
shaped. A convex mirror's surface is
curved so more can be seen from the
driver seat.
Power Mirrors
To adjust the mirrors: 1. Press (1) or (2) to select the driver or passenger side mirror.
The indicator light comes on.
2. Press the arrows on the control pad to move the mirror up,
down, right, or left. 3. Adjust the outside mirror so that
the side of the vehicle and the
area behind are seen.
4. Press either (1) or (2) again to deselect the mirror. The indicator
light goes off.
Exterior Automatic Dimming
Mirror
If equipped, the driver outside mirror
automatically adjusts for the glare of
headlamps behind. This feature comes
on when the vehicle is started. See
Automatic Dimming Rearview Mirror
034.
Turn Signal Indicator
The vehicle may have a turn signal
indicator on the mirrors that flashes
in the direction of the turn or lane
change.