instrument cluster CADILLAC ESCALADE 2023 Owner's Manual

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
16417396) - 2023 - CRC - 5/9/22
144 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Steering Wheel Controls . . . . . . . . . . . . . . . 146
Using the System . . . . . . . . . . . . . . . . . . . . . . 147
Software Updates . . . . . . . . . . . . . . . . . . . . . 150
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 150
HD Radio Technology . . . . . . . . . . . . . . . . . . 151
Radio Data System (RDS) . . . . . . . . . . . . . . 152
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 152
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . 154
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 154
Audio Players
Avoiding Untrusted Media Devices . . . . . 154
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 156
Rear Seat Infotainment
Rear Seat Infotainment (RSI) System . . . 157
Navigation
Using the Navigation System . . . . . . . . . . 163
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Navigation Symbols . . . . . . . . . . . . . . . . . . . 167
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Global Positioning System (GPS) . . . . . . . 171Vehicle Positioning . . . . . . . . . . . . . . . . . . . . . 172
Problems with Route Guidance . . . . . . . . 172
If the System Needs Service . . . . . . . . . . . 173
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 173
Database Coverage Explanations . . . . . . . 173
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 173
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 178
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Apple CarPlay and Android Auto . . . . . . . 182
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 190
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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174 Infotainment System
Once voice recognition is started, both the
infotainment display and instrument cluster
show the selections and visual dialog
content. These displays can be turned on or
off in the Tutorial Mode underSettings
0 184.
There are three voice prompt modes
supported:
.Informative verbal prompts: This type of
prompt will provide more information
regarding the supported actions.
.Short prompts: This type of prompt will
provide simple instructions about what
can be stated.
.Auto informative prompts: This type of
prompt plays during the first few speech
sessions, then automatically switches to
the short prompt after some experience
has been gained through using the
system.
If a command is not spoken, the voice
recognition system says a help prompt.
Prompts and Infotainment Displays
While a voice recognition session is active,
there may be corresponding options
showing on the displays. A selection can be
made by manually touching the option,
or by speaking the number for the option to select. Manual interaction in the voice
recognition session is permitted. Interaction
during a voice session may be completed
entirely using voice commands while some
manual commands may expedite a task. If a
selection is made using a manual control,
the voice recognition dialog will progress in
the same way as if the selection were made
using a voice command. Once the system
completes the task, or the session is
terminated, the voice recognition dialog
stops.
An example of this type of manual
intervention is touching an entry of a
displayed number list instead of speaking
the number associated with the entry
desired.
Canceling Voice Recognition
.Touch or say
“Cancel”or“Exit” to
terminate the voice recognition session
and show the display where voice
recognition was initiated.
.Press any MFC button or pressg,C,B,
e,6,0, or the thumbwheel on the
steering wheel controls to terminate the
voice recognition session and show the
display where voice recognition was
initiated. Natural Language Commands
Most languages do not support natural
language commands in sentence form. For
those languages, use direct commands like
the examples shown on the display.
Helpful Hints for Speaking Commands
Voice recognition can understand commands
that are naturally stated in sentence form or
direct commands that state the application
and the task.
For best results:
.Listen for the prompt before saying a
command or reply.
.Speak the command naturally, not too
fast, not too slow.
.Use direct commands without a lot of
extra words. For example,
“Call
at work,” “Play” followed by the artist or
song name, or “Tune”followed by the
radio station number.
.Navigation destinations can be made in a
single command using keywords. A few
examples are: “I want directions to an
address,” “I need to find a place of
interest or (POI),” or“Find contact.”

Cadillac Escalade Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Infotainment System
Google Play, and other marks are
trademarks of Google Inc.; Apple CarPlay is a
trademark of Apple Inc.
Press
{on the center stack to exit Android
Auto or Apple CarPlay. To enter back into
Android Auto or Apple CarPlay, press and
hold
{on the center stack.
Apple CarPlay and Android Auto can be
disabled from the infotainment system. To
do this, touch Home, Settings, and then
phone projection. Use the On/Off toggled to
turn off Apple CarPlay or Android Auto.
Settings
Certain settings can be managed in the
Owner Center sites when an account is
established, and may be modified if other
users have accessed the vehicle or created
accounts. This may result in changes to the
security or functionality of the infotainment
system. Some settings may also be
transferred to a new vehicle, if equipped. For
instructions, in the U.S. see my.cadillac.com
or in Canada see mycadillac.ca or
moncadillac.ca. Refer to the User Terms and Privacy
Statement for important details. To view,
touch the Settings icon on the Home Page
of the infotainment display.
The settings menu is organized into three
categories. Select the desired category by
touching System, Vehicle, or Search.
To access the System menus:
1. Touch the Settings icon on the Home Page of the infotainment display.
2. Touch the desired category to display a list of available options.
3. Touch to select the desired feature setting.
4. Touch the options on the infotainment display to change a setting.
System
The menu may contain the following:
Display
Allows the adjustment of the Head Up
display, instrument cluster, and infotainment
display.
Sounds
Allows adjustment of the infotainment
system sounds. Voice
Allows adjustment of the infotainment voice
recognition features.
Conversation Enhancement
Allows adjustment of the conversation
enhancement features.
Time, Date, and Unit
Allows setting of the clock.
Phone Projection
Allows interacting directly with a mobile
device on the infotainment display. See
Apple CarPlay and Android Auto
0182.
Phones
Adjusts different phone settings.
Wi-Fi Hotspot
Allows adjustment of different Wi-Fi
features.
Networks
Shows connected and available Wi-Fi
networks.

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Infotainment System 189
or the DIC will display a message
indicating that Teen Driver is active and
the action is not available.
.Super Cruise, if equipped, is not available.
.Enhanced Low Fuel Warning (if equipped)
–When the vehicle is low on fuel, the
low fuel light on the instrument cluster
flashes and the DIC low fuel warning
cannot be dismissed.
.Do not tow a trailer if equipped with
Automatic Emergency Braking.
Report Card
The vehicle owner must secure the driver’s
consent to record certain vehicle data when
the vehicle is driven with a registered Teen
Driver key. There is one Report Card per
vehicle. Data is only recorded when a
registered Teen Driver key is used to
operate the vehicle.
The Report Card data is collected from the
time Teen Driver is activated or the last
time the Report Card was reset. The
following items may be recorded:
.Distance Driven –the total distance
driven.
.Maximum Speed –the maximum vehicle
speed detected.
.Overspeed Warnings –the number of
times the speed warning setting was
exceeded.
.Wide Open Throttle –the number of
times the accelerator pedal was pressed
nearly all the way down.
.Forward Collision Alerts (if equipped) –
the number of times the driver was
notified when approaching a vehicle
ahead too quickly and at potential risk for
a crash.
.Forward Automatic Braking, also called
Automatic Emergency Braking (if
equipped) –the number of times the
vehicle detected that a forward collision
was imminent and applied the brakes.
.Reverse Automatic Braking (if equipped) –
the number of times the vehicle detected
that a rearward collision was imminent
and applied the brakes.
.Traction Control –the number of times
the Traction Control System activated to
reduce wheel spin or loss of traction.
.Stability Control –the number of events
which required the use of electronic
stability control.
.Antilock Braking System Active –The
number of Antilock Brake System
activations.
.Tailgating Alerts (if equipped)– the
number of times the driver was alerted
for following a vehicle ahead too closely.
Report Card Data
Cumulative Data is saved for all trips until
the Report Card is reset or until the
maximum count is exceeded. If the
maximum count is exceeded for a Report
Card line item, that item will no longer be
updated in the Report Card until it is reset.
Each item will report a maximum of
1,000 counts. The distance driven will report
a maximum of 64 374 km (40,000 mi).
To delete Report Card data, do one of the
following:
.From the Report Card display, touch
Reset.
.Touch Clear PIN and All Teen Driver Keys
from the Teen Driver menu. This will also
unregister any Teen Driver keys and
delete the PIN.
Forgotten PIN
See your dealer to reset the PIN.

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198 Climate Controls
Automatic Operation
The system automatically controls the fan
speed, air delivery, air conditioning, and
recirculation in order to heat or cool the
vehicle to the desired temperature.
When AUTO is underlined, the system is in
full automatic operation. If the air delivery
mode or fan setting is manually adjusted,
the auto indicator turns off and the display
will show the selected settings. Auto
operation can be turned off individually for
climate settings.
For automatic operation:1. Press AUTO.
2. Set the temperature. Allow the system time to stabilize. Then adjust the
temperature as needed for best comfort.
To improve fuel efficiency and to cool the
vehicle faster, recirculation may be
automatically selected in warm weather. The
recirculation light will not come on. Press
@to select recirculation; press it again to
select outside air.
English units can be changed to metric units
through the instrument cluster. See “Cluster
Options Menu” underInstrument Cluster
0 107. OFF :
Press OFF to turn the fan on or off.
When off is selected, the system will stop
air from flowing into the cabin. If on is
selected or any other buttons are pressed,
the climate control system will turn on and
operate at the current setting.
y/z: The temperature can be adjusted
separately for the driver and the passenger.
Press to decrease or lift to increase the
temperature. Press or lift and hold to rapidly
increase or decrease the temperature.
SYNC : Touch SYNC on the climate control
display to link all climate zone settings to
the driver settings. Adjust the driver side
temperature control to change the linked
temperature. When the passenger setting is
adjusted, the SYNC underline turns off.
Rear : Touch Rear on the infotainment
screen to open the rear climate control
screen. The rear climate control settings can
now be adjusted from the front
passenger area.
Manual Operation
z 9 y: Press to decrease or lift to
increase the fan speed. Press or lift and hold
the fan controls to adjust speed more
quickly. The fan speed setting displays. Any
adjustment of the fan speed cancels automatic fan control and the fan can be
controlled manually. Press AUTO to return
to automatic operation.
To turn off the fan and climate control
system, press OFF on the center stack
climate controls. The airflow will be blocked
from entering in all air delivery modes,
except defrost.
The maximum automatic fan speed can be
set to low, medium, or high. To adjust the
automatic fan speed select Settings >
Vehicle > Climate > Auto Fan Speed.
Air Delivery Mode Control :
When the
climate information is displayed, press the
desired air delivery mode on the climate
control display to change the direction of
the airflow. The selected air delivery mode
button is lit. Pressing any of the air delivery
buttons cancels automatic air delivery
control and the direction of the airflow can
be controlled manually. Press AUTO to
return to automatic operation.
To change the current mode, select one of
the following:z: Air is directed to the windshield,
outboard a/c outlets, and side window
outlets.

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230 Driving and Operating
2. Tap the left steering wheel control toreduce the highest gear available, or the
right control to increase the highest gear
available.
3. To exit, pull back the shift lever a second time. The D will illuminate red, and the L
will turn white.
When shifting to L (Low), the transmission
shifts to a preset lower gear range. The
highest gear available while in this range
will be displayed next to the L (Low) in the
DIC. See Driver Information Center (DIC)
0 124. All gears below are available to use.
For example, when 4 (Fourth) is shown next
to the L, 1 (First) through 4 (Fourth) gears
are shifted automatically. To shift to 5
(Fifth) gear, tap the right steering wheel
control or shift into D (Drive).
L (Low) prevents shifting to a lower gear
range if the engine speed is too high. If the
vehicle speed is not reduced within the
allotted time, the lower gear range shift will
not complete. Slow the vehicle, then tap the
left steering wheel control to the desired
lower gear range.
Cruise control can be used while in ERS.Manual Mode (V-Series)
Tap Shift
Caution
Driving with the engine at a high rpm
without upshifting while using Tap Shift,
could damage the vehicle. Always upshift
when necessary while using Tap Shift.
If equipped, vehicles with Tap Shift have
controls on the back of the steering wheel
to manually shift the automatic
transmission. Permanent Tap Shift Mode
To enter Permanent Tap Shift Mode:
1. With the vehicle in D (Drive), pull back on the shift lever to activate M (Manual
Mode). The M in the shift pattern will
illuminate in red, and the D will switch
to white. While in Permanent Tap Shift
Mode, the M on the instrument cluster
will be highlighted and the current gear
shown.
2. After releasing the shift lever, it will return to the center position.
3. Pull the control toward you to shift. Pull the left control to downshift, and the
right control to upshift. To shift to the
lowest available gear, pull and hold the
left control.
To exit Permanent Tap Shift Mode: 1. To exit M (Manual Mode) and return to D (Drive), pull back on the shift lever.
The D in the shift pattern will illuminate
in red, and the M will switch to white.
2. After releasing the shift lever, it will return to the center position.
M (Manual Mode) can be exited to return to
D (Drive) at any speed by pulling the lever
rearward from the center position. It is not

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Driving and Operating 231
necessary to stop the vehicle or shift to
N (Neutral) or P (Park) prior to shifting back
to D (Drive).
Temporary Tap Manual Shift Mode
To enter Temporary Tap Shift Mode:1. With the transmission in D (Drive) and not in Permanent Tap Shift Mode, the
Tap Shift controls will activate a
Temporary Tap Manual Shift Mode,
allowing the transmission to be manually
shifted. While in Temporary Tap Shift
Mode, the D on the instrument cluster
will be highlighted and the current gear
shown.
2. To shift to the lowest available gear, press and hold the left control.
3. To deactivate, hold the right control briefly. Automatic shifts return after no
manual shifts have been done for seven
to 10 seconds.
While using Tap Shift, the vehicle will have
firmer, quicker shifting. This can be used for
sport driving or when climbing or
descending hills, to stay in gear longer,
or to downshift for more power or engine
braking. The transmission will only allow shifting
into gears appropriate for the vehicle speed
and engine revolutions per minute (rpm).
The transmission will not automatically shift
to the next higher gear if the engine rpm is
too high. It will only automatically shift to
the next lower gear if the engine rpm is
too low.
Drive Systems
Four-Wheel Drive
If equipped, four-wheel drive engages the
front axle for extra traction.
Four-wheel drive engages the front axle for
extra traction.
Caution
Do not drive on clean, dry pavement in 4
mand 4n(if equipped) for an extended
period of time. These conditions may
cause premature wear on the vehicle’s
powertrain.
Driving on clean, dry pavement in 4
mor
4
nmay:
.Cause a vibration to be felt in the
steering system.
.Cause tires to wear faster.
{Warning
With four-wheel drive, the vehicle will be
free to roll if the transfer case is in
N (Neutral), even when the shift lever is
in P (Park). Be sure the transfer case is in
a drive gear —2
m, 4m, or 4n—not in
N (Neutral). See Shifting Into Park 0223.
Caution
Extended high-speed operation in 4n
may damage or shorten the life of the
drivetrain.
An engagement noise and bump is normal
when shifting between 4
nand 4mor
N (Neutral), with the engine running.
Shifting into 4
nwill turn Traction Control
and StabiliTrak/Electronic Stability Control
(ESC) off. See Traction Control/Electronic
Stability Control 0238.

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232 Driving and Operating
Automatic Transfer Case
Two-Speed Transfer Case
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.The settings are:
N (Neutral) :
Use only when the vehicle
needs to be towed. See Recreational Vehicle
Towing 0402 and
Transporting a Disabled Vehicle 0401.
2
m(Two-Wheel Drive High) : Use for driving
on most streets and highways. The front
axle is not engaged. This setting provides
the best fuel economy.
AUTO (Automatic Four-Wheel Drive) : Use
when road surface conditions are variable.
When driving in AUTO, the front axle is
engaged, and the vehicle's power is sent to
the front and rear wheels automatically
based on driving conditions. This setting
provides slightly lower fuel economy than
2
m.
4
m(Four-Wheel Drive High) : Use this
position when extra traction is needed, such
as when driving on snowy or icy roads,
when off-roading, or when plowing snow.
4
n(Four-Wheel Drive Low) : This setting
engages the front axle and delivers extra
torque. Choose 4
nwhen driving off-road in
deep sand, deep mud, or deep snow, and while climbing or descending steep hills.
While driving in 4
n, keep vehicle speed
below 72 km/h (45 mph).
Shifting into 4
nwill turn Traction Control
and StabiliTrak/ESC off. See Traction Control/
Electronic Stability Control 0238.
Shifts between 2
m, 4m, and AUTO
Any of these shifts can be made at normal
driving speed.
The actual 4x4 shift request is only made
after the button is released. The 4x4 graphic
will remain flashing until the shift request
has completed. A DIC message displays to
indicate that the 4x4 transfer case has been
requested to shift to the new desired state.
Once the 4x4 shift has completed, the DIC
message disappears, the 4x4 graphic stops
flashing, and the current setting is indicated.
When a shift to 2
mis completed
successfully while in P (Park), the parking
brake will engage. To resume driving, shift
the transmission to the desired gear and
manually release the parking bake or press
the accelerator pedal to begin driving. See
Electric Parking Brake 0236.

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Driving and Operating 233
If equipped, use 4n, AUTO, or 4mto provide
additional traction when parking on a steep
grade with poor traction such as ice, snow,
mud, or gravel.
Shifting Into 4
n
1. The ignition must be on and the vehicle must be stopped or moving less than
5 km/h (3 mph) with the transmission in
N (Neutral). It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
n. The actual 4x4 shift request is
only made after the button is released.
The 4x4 graphic will remain flashing
until the shift request has completed.
A DIC message displays to indicate that
the 4x4 transfer case has been requested
to shift to the new desired state.
Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing and the current setting is
indicated.
If vehicle speed is higher when shift request
occurs, a DIC message displays. Reduce
vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, a DIC message
displays. The vehicle will allow 20 seconds for the shift to occur. After this time, a
graphic in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than
5 km/h (3 mph) and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. The vehicle must be stopped or moving less than 5 km/h (3 mph) with the
transmission in N (Neutral) and the
ignition on. It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The actual 4x4
shift request is only made after the
button is released. The 4x4 graphic will remain flashing until the shift request
has completed. A DIC message displays
to indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing, and the current setting is
indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when the shift request occurs, DIC messages
will display. The vehicle will allow
20 seconds for this shift to occur. After this
time, a graphic in the instrument cluster will
indicate that the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.

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234 Driving and Operating
With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral):1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) symbol starts flashing in
the instrument cluster. When the shift is
complete, the graphic stops flashing.
If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original
state. This will be indicated in the
instrument cluster. Shifting Out of N (Neutral)
To shift out of N (Neutral):
1. Turn the ignition on with the engine off. See Ignition Positions 0219.
2. Set the parking brake. See Electric
Parking Brake 0236.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the graphic in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the graphic
will return to the previously selected
setting. Single Speed Transfer Case
If equipped, the transfer case controls are
used to shift into and out of four-wheel
drive.
To shift the transfer case, press the desired
button. The graphic in the instrument
cluster will flash while a shift is in progress.
The graphic displayed will change to indicate
the setting requested.
When the shift is complete the graphic will
stop flashing. The DIC message turns off
once the shift is complete. If the transfer
case cannot complete a shift request, it will
go back to its last chosen setting.