instrument panel CADILLAC ESCALADE ESV 2008 Workshop Manual

Customer Assistance and
Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to
your dealer and to Cadillac. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
United States, contact the Cadillac Customer Assistance
Center, 24 hours a day, by calling 1-800-458-8006.
In Canada, contact the Canadian Cadillac Customer
Communication Centre by calling 1-888-446-2000. We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or title,
or the plate at the top left of the instrument panel
and visible through the windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Cadillac, please remember that your
concern will likely be resolved at a dealer’s facility.
That is why we suggest you follow Step One rst if you
have a concern.
STEP THREE (United States Owners): Both General
Motors and your dealer are committed to making
sure you are completely satised with your new vehicle.
However, if you continue to remain unsatised after
following the procedure outlined in Steps One and Two,
you should le with the Better Business Bureau (BBB)
Auto Line Program to enforce your rights.
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
7-2

AAccessories and Modications ............................ 5-3
Adding Equipment to Your Airbag-Equipped
Vehicle ....................................................... 1-90
Additives, Fuel ................................................. 5-6
Add-On Electrical Equipment ........................... 5-108
Adjustable Throttle and Brake Pedal .................. 2-28
Air Cleaner/Filter, Engine ................................. 5-17
Air Conditioning .............................................. 3-26
Airbag
Passenger Status Indicator ........................... 3-37
Readiness Light .......................................... 3-36
Airbag System ................................................ 1-76
What Will You See After an Airbag Inates? .... 1-84
When Should an Airbag Inate? .................... 1-81
Where Are the Airbags? ............................... 1-78
Airbag Systems
Adding Equipment to Your Airbag-Equipped
Vehicle ................................................... 1-90
How Does an Airbag Restrain? ...................... 1-83
Passenger Sensing System ........................... 1-85
Servicing Your Airbag-Equipped Vehicle .......... 1-90
What Makes an Airbag Inate? ...................... 1-83
All-Wheel Drive ............................................... 5-45
All-Wheel-Drive (AWD) System ........................... 4-8
Analog Clock .................................................. 3-25
Antenna, Rear Side Window ........................... 3-109 Antenna, XM™ Satellite Radio Antenna
System ..................................................... 3-109
Antilock Brake System (ABS) ............................. 4-4
Antilock Brake, System Warning Light ................ 3-41
Appearance Care
Aluminum or Chrome-Plated Wheels ............. 5-104
Care of Safety Belts ................................... 5-101
Chemical Paint Spotting .............................. 5-105
Cleaning Exterior Lamps/Lenses .................. 5-102
Fabric/Carpet ............................................ 5-100
Finish Care ............................................... 5-102
Finish Damage .......................................... 5-105
Instrument Panel, Vinyl, and Other Plastic
Surfaces ............................................... 5-101
Interior
Cleaning .......................................... 5-98
Leather .................................................... 5-100
Sheet Metal Damage .................................. 5-105
Speaker Covers ......................................... 5-101
Tires ........................................................ 5-105
Underbody Maintenance ............................. 5-105
Vehicle Care/Appearance Materials ............... 5-106
Washing Your Vehicle ................................. 5-102
Weatherstrips ............................................ 5-101
Windshield, Backglass, and Wiper Blades ...... 5-103
Wood Panels ............................................ 5-101
Appointments, Scheduling Service ....................... 7-8
Ashtray ......................................................... 3-25
Assist Handles ............................................... 2-61
1

Chemical Paint Spotting ................................. 5-105
Child Restraints
Child Restraint Systems ............................... 1-57
Infants and Young Children ........................... 1-53
Lower Anchors and Tethers for Children .......... 1-61
Older Children ............................................. 1-50
Securing a Child Restraint in a Rear Seat
Position .................................................. 1-69
Securing a Child Restraint in the Center Front
Seat Position ........................................... 1-71
Securing a Child Restraint in the Right Front
Seat Position ........................................... 1-72
Where to Put the Restraint ........................... 1-60
Cigarette Lighter ............................................. 3-25
Cleaning
Aluminum or Chrome-Plated Wheels ............. 5-104
Exterior Lamps/Lenses ................................ 5-102
Fabric/Carpet ............................................ 5-100
Finish Care ............................................... 5-102
Instrument Panel, Vinyl, and Other Plastic
Surfaces ............................................... 5-101
Interior ....................................................... 5-98
Leather .................................................... 5-100
Speaker Covers ......................................... 5-101
Tires ........................................................ 5-105
Underbody Maintenance ............................. 5-105
Washing Your Vehicle ................................. 5-102
Weatherstrips ............................................ 5-101
Windshield, Backglass, and Wiper Blades ...... 5-103
Wood Panels ............................................ 5-101 Climate Control System
Dual Automatic ............................................ 3-26
Outlet Adjustment ........................................ 3-31
Rear Air Conditioning and Heating System,
Electronic ................................................ 3-31
Clock ............................................................ 3-25
Clock, Setting ................................................. 3-71
Collision Damage Repair .................................. 7-10
Compass ............................................... 2-41, 2-43
Content Theft-Deterrent .................................... 2-21
Control
of a Vehicle .......................................... 4-3
Convenience Net ............................................ 2-63
Coolant
Engine Temperature Gage ............................ 3-42
Heater, Engine ............................................ 2-28
Surge Tank Pressure Cap ............................. 5-26
Cooled Seats ................................................... 1-5
Cooling System .............................................. 5-29
Cruise Control ................................................ 3-13
Cruise Control Light ........................................ 3-47
Cupholder(s) .................................................. 2-60
Customer Assistance Information
Courtesy Transportation .................................. 7-9
Customer Assistance for Text
Telephone (TTY) Users ............................... 7-5
Customer Assistance Offices ........................... 7-5
Customer Satisfaction Procedure ..................... 7-2
GM Mobility Reimbursement Program ............... 7-6
Reporting Safety Defects to General Motors .... 7-14
3

Customer Assistance Information (cont.)
Reporting Safety Defects to the
Canadian Government .............................. 7-13
Reporting Safety Defects to the
United States Government ......................... 7-13
Roadside Service .......................................... 7-6
Service Publications Ordering Information ........ 7-14
DDaytime Running Lamps .................................. 3-20
Defensive Driving ............................................. 4-2
Delayed Locking ............................................. 2-11
Differential, Locking ........................................... 4-5
Disc, MP3 ...................................................... 3-90
Doing Your Own Service Work ........................... 5-4
Dome Lamp Override ...................................... 3-22
Dome Lamps ................................................. 3-22
Door
Delayed Locking .......................................... 2-11
Locks ........................................................ 2-10
Power Door Locks ....................................... 2-10
Programmable Automatic Door Locks ............. 2-11
Rear Door Security Locks ............................. 2-11
Driver Information Center (DIC) ......................... 3-48
DIC Operation and Displays .......................... 3-49
DIC Vehicle Customization ............................ 3-61
DIC Warnings and Messages ........................ 3-53 Driving
At Night ..................................................... 4-26
Before a Long Trip ...................................... 4-28
Defensive ..................................................... 4-2
Drunken ....................................................... 4-2
Highway Hypnosis ....................................... 4-28
Hill and Mountain Roads .............................. 4-29
In Rain and on Wet Roads ........................... 4-27
Off-Road .................................................... 4-12
Recovery Hooks .......................................... 4-34
Rocking Your Vehicle to Get it Out ................. 4-34
Winter ........................................................ 4-30
Dual Automatic Climate Control System ............. 3-26
DVD
Rear Seat Entertainment System ................... 3-95
E EDR ............................................................. 7-15
Electrical System
Add-On Equipment ..................................... 5-108
Center Instrument Panel Fuse Block ............. 5-110
Fuses and Circuit Breakers ......................... 5-108
Instrument Panel Fuse Block ....................... 5-109
Power Windows and Other Power Options .... 5-108
Underhood Fuse Block ............................... 5-111
Windshield Wiper Fuses ............................. 5-108
4

Engine
Air Cleaner/Filter ......................................... 5-17
Check and Service Engine Soon Light ............ 3-43
Coolant ...................................................... 5-24
Coolant Heater ............................................ 2-28
Coolant Temperature Gage ........................... 3-42
Drive Belt Routing ....................................... 6-16
Engine Compartment Overview ...................... 5-12
Exhaust ..................................................... 2-39
Fan Noise .................................................. 5-33
Oil ............................................................. 5-14
Oil Life System ........................................... 5-16
Overheated Protection Operating Mode ........... 5-28
Overheating ................................................ 5-26
Running While Parked .................................. 2-40
Starting ...................................................... 2-26
Entry Lighting ................................................. 3-22
Event Data Recorders ..................................... 7-16
Exit Lighting ................................................... 3-22
Extender, Safety Belt ....................................... 1-49
Exterior Lamps ............................................... 3-16
FFilter
Engine Air Cleaner ...................................... 5-17
Finish Damage ............................................. 5-105
Flashers, Hazard Warning .................................. 3-6
Flat Tire ........................................................ 5-78 Flat Tire, Changing ......................................... 5-79
Flat Tire, Storing ............................................. 5-94
Fluid ............................................................. 5-20
Power Steering ........................................... 5-34
Windshield Washer ...................................... 5-35
Fog Lamp
Fog ........................................................... 3-21
Fog Lamp Light .............................................. 3-46
Front Axle ...................................................... 5-47
Fuel ............................................................... 5-5
Additives ...................................................... 5-6
California Fuel .............................................. 5-5
Filling a Portable Fuel Container .................... 5-10
Filling the Tank ............................................. 5-7
Fuels in Foreign Countries .............................. 5-6
Gage ......................................................... 3-48
Gasoline Octane ........................................... 5-5
Gasoline Specications .................................. 5-5
Fuses
Center Instrument Panel Fuse Block ............. 5-110
Fuses and Circuit Breakers ......................... 5-108
Instrument Panel Fuse Block ....................... 5-109
Underhood Fuse Block ............................... 5-111
Windshield Wiper ....................................... 5-108
5

GGage
Engine Coolant Temperature ......................... 3-42
Fuel .......................................................... 3-48
Speedometer .............................................. 3-35
Tachometer ................................................. 3-35
Garage Door Opener ....................................... 2-53
Garment Hooks .............................................. 2-61
Gasoline
Octane ........................................................ 5-5
Specications ............................................... 5-5
Glove Box ..................................................... 2-60
GM Mobility Reimbursement Program .................. 7-6
HHazard Warning Flashers ................................... 3-6
Head Restraints ............................................... 1-9
Headlamp
Aiming ....................................................... 5-48
Headlamps
Bulb Replacement ....................................... 5-51
Daytime Running Lamps ............................... 3-20
Exterior Lamps ............................................ 3-16
High Intensity Discharge (HID) Lighting ........... 5-51
High/Low Beam Changer ................................ 3-9
On Reminder .............................................. 3-19 Heated Seats ............................................ 1-4, 1-5
Heated Steering Wheel ..................................... 3-7
Heater ........................................................... 3-26
Highbeam On Light ......................................... 3-47
High-Speed Operation, Tires ............................. 5-63
Highway Hypnosis ........................................... 4-28
Hill and Mountain Roads .................................. 4-29
Hood
Checking Things Under ................................ 5-10
Release ..................................................... 5-11
Horn ............................................................... 3-6
How to Wear Safety Belts Properly ................... 1-34
I Ignition Positions ............................................. 2-25
Infants and Young Children, Restraints ............... 1-53
Ination - Tire Pressure ................................... 5-62
Instrument Panel
Overview ..................................................... 3-4
Instrument Panel (I/P)
Brightness .................................................. 3-21
Cluster ....................................................... 3-34
6