service schedule CADILLAC ESCALADE ESV 2010 User Guide

Black plate (14,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Maintenance Record After the scheduled services are performed, record the date, odometer reading, who performed the service, and the
type of services performed in the boxes provided. Retain all maintenance receipts.
Maintenance RecordDate Odometer
Reading Serviced By Maintenance Stamp Services Performed
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Black plate (5,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Online Owner Center Cadillac Owner Center (U.S.) —
www.cadillacownercenter.com Information and services customized for your specific
vehicle — all in one convenient place. .
Digital owner manual, warranty information,
and more .
Store online service and maintenance records .
Find Cadillac dealers for service nationwide .
Exclusive privileges and offers .
Recall notices for your specific vehicle .
OnStar ®
and GM Cardmember Services Earnings
summaries
Other Helpful Links: Cadillac — www.cadillac.com
Cadillac Merchandise — www.cadillaccollection.com
Help Center — www.cadillac.com/helpcenter.
FAQ .
Contact Us My GM Canada (Canada) — www.gm.caMy GM Canada is a password-protected section of
www.gm.ca where you can save information on GM
vehicles, get personalized offers, and use handy tools
and forms with greater ease.
Here are a few of the valuable tools and services you
will have access to: .
My Showroom: Find and save information on
vehicles and current offers in your area. .
My Dealers: Save details such as address and
phone number for each of your preferred GM
dealers. .
My Driveway: Access quick links to parts and
service estimates, check trade-in values,
or schedule a service appointment by adding the
vehicles you own to your driveway profile. .
My Preferences: Manage your profile and use tools
and forms with greater ease.
To sign up, visit the My GM Canada section within
www.gm.ca.
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Black plate (11,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Scheduling Service Appointments When your vehicle requires warranty service, contact
your dealer and request an appointment. By scheduling
a service appointment and advising your service
consultant of your transportation needs, your dealer can
help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests you to bring the vehicle for
service, you are urged to do so as early in the work day
as possible to allow for the same day repair. Courtesy Transportation Program To enhance your ownership experience, we and our
participating dealers are proud to offer Courtesy
Transportation, a customer support program for
vehicles with the Bumper to Bumper (Base Warranty
Coverage period in Canada), extended powertrain,
and/or hybrid ‐ specific warranties in both the U.S.
and Canada.
Several Courtesy Transportation options are available
to assist in reducing your inconvenience when warranty
repairs are required.
Courtesy Transportation is not a part of the New Vehicle
Limited Warranty. A separate booklet entitled “ Warranty
and Owner Assistance Information ” furnished with each
new vehicle provides detailed warranty coverage
information.
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Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Transportation Options Warranty service can generally be completed while
you wait. However, if you are unable to wait, GM
helps to minimize your inconvenience by providing
several transportation options. Depending on the
circumstances, your dealer can offer you one of the
following:
Shuttle Service Shuttle service is the preferred means of offering
Courtesy Transportation. Dealers may provide shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes
one ‐ way or round ‐ trip shuttle service within reasonable
time and distance parameters of the dealer's area. Public Transportation or Fuel
Reimbursement If your vehicle requires overnight warranty repairs, and
public transportation is used instead of the dealer's
shuttle service, the expense must be supported by
original receipts and can only be up to the maximum
amount allowed by GM for shuttle service. In addition,
for U.S. customers, should you arrange transportation
through a friend or relative, limited reimbursement for
reasonable fuel expenses may be available. Claim
amounts should reflect actual costs and be supported
by original receipts. See your dealer for information
regarding the allowance amounts for reimbursement of
fuel or other transportation costs.
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Black plate (18,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Reporting Safety Defects to General
Motors In addition to notifying NHTSA (or Transport Canada) in
a situation like this, notify General Motors.
Call 1-800-458-8006, or write:
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
In Canada, call 1 ‐ 888 ‐ 446 ‐ 2000, or write:
Canadian Cadillac Customer Communication
Centre, Mail Code: CA1-163-005
General Motors of Canada Limited
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Service Publications Ordering
Information Service Manuals Service Manuals have the diagnosis and repair
information on the engines, transmission, axle,
suspension, brakes, electrical, steering, body, etc.
Service Bulletins Service Bulletins give additional technical service
information needed to knowledgeably service
General Motors cars and trucks. Each bulletin
contains instructions to assist in the diagnosis and
service of your vehicle.
Owner Information Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The Owner Manual includes the
Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00 (U.S.) plus handling and
shipping fees
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Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Lights (cont.)
Oil Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
On Reminder . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Passenger Airbag Status Indicator . . . . . . . . . . . . . . . . 4-31
Safety Belt Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-39
StabiliTrak ®
Indicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-34
Tire Pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-35
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-40
Loading Your Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-32
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Locks
Delayed Locking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Lockout Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
Power Door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Programmable Automatic Door Locks . . . . . . . . . . . . 3-11
Rear Door Security Locks . . . . . . . . . . . . . . . . . . . . . . . . 3-11
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-12
Lower Anchors and Tethers for Children . . . . . . . . . . . 2-59
Lumbar
Power Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5 M Magnetic Ride Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Maintenance Schedule
Maintenance Record . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-14
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . 8-12
Owner Checks and Services . . . . . . . . . . . . . . . . . . . . . . . 8-8
Recommended Fluids and Lubricants . . . . . . . . . . . . 8-10
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-3
Malfunction Indicator Lamp . . . . . . . . . . . . . . . . . . . . . . . . 4-36
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-14
Memory Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
Message
DIC Warnings and Messages . . . . . . . . . . . . . . . . . . . . . 4-49
Mirrors
Automatic Dimming Rearview . . . . . . . . . . . . . . . . . . . . . 3-43
Manual Rearview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Outside Convex Mirror . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Outside Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-45
Outside Power Foldaway Mirrors . . . . . . . . . . . . . . . . . 3-43
Park Tilt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-44
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Black plate (12,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Rear Vision Camera (RVC) . . . . . . . . . . . . . . . . . . . . . . . . 3-51
Rear Window Washer/Wiper . . . . . . . . . . . . . . . . . . . . . . . . .4-7
Rearview Mirrors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Automatic Dimming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-43
Reclining Seatbacks, Power . . . . . . . . . . . . . . . . . . . . . . . . .2-8
Recommended Fluids and Lubricants . . . . . . . . . . . . . 8-10
Recovery Hooks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Recreational Vehicle Towing . . . . . . . . . . . . . . . . . . . . . . . 6-38
Reimbursement Program, GM Mobility . . . . . . . . . . . . . . .9-7
Remote Keyless Entry (RKE) System . . . . . . . . . . . . . . . .3-4
Remote Vehicle Start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-7
Removing the Flat Tire and Installing the
Spare Tire . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-86
Removing the Spare Tire and Tools . . . . . . . . . . . . . . . . 7-81
Replacement Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-56
Replacement Parts
Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-12
Reporting Safety Defects
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Restraint System Check
Checking the Restraint Systems . . . . . . . . . . . . . . . . . . 2-91
Replacing Restraint System Parts After a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-92
Retained Accessory Power (RAP) . . . . . . . . . . . . . . . . . 3-28 Ride Control Systems
Road Sensing Suspension . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Road Sensing Suspension . . . . . . . . . . . . . . . . . . . . . . . . . .6-9
Roadside Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9-8
Rocking Your Vehicle to Get it Out . . . . . . . . . . . . . . . . . 6-30
Roof
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-66
Roof Rack System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-64
Running the Vehicle While Parked . . . . . . . . . . . . . . . . . 3-42
S Safety Belts
Care of . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7-103
Extender . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-48
How to Wear Safety Belts Properly . . . . . . . . . . . . . . . 2-30
Lap Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47
Lap-Shoulder Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-39
Reminders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-29
Safety Belts Are for Everyone . . . . . . . . . . . . . . . . . . . . 2-26
Use During Pregnancy . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-47
Safety Defects Reporting
Canadian Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-18
U.S. Government . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-17
Safety Warnings and Symbols . . . . . . . . . . . . . . . . . . . . . . . . iv
Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8-3
Scheduling Appointments . . . . . . . . . . . . . . . . . . . . . . . . . . 9-11
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