ESP CADILLAC ESCALADE ESV 2010 Service Manual

Black plate (67,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Tire Pressure Monitor System The Tire Pressure Monitor System (TPMS) uses radio
and sensor technology to check tire pressure levels.
The TPMS sensors monitor the air pressure in your
vehicle's tires and transmit tire pressure readings to a
receiver located in the vehicle.
Each tire, including the spare (if provided), should be
checked monthly when cold and inflated to the inflation
pressure recommended by the vehicle manufacturer
on the vehicle placard or tire inflation pressure label.
(If your vehicle has tires of a different size than the size
indicated on the vehicle placard or tire inflation pressure
label, you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a tire pressure monitoring system
(TPMS) that illuminates a low tire pressure telltale when
one or more of your tires is significantly under ‐ inflated.
Accordingly, when the low tire pressure telltale
illuminates, you should stop and check your tires as
soon as possible, and inflate them to the proper
pressure. Driving on a significantly under ‐ inflated tire
causes the tire to overheat and can lead to tire failure.
Under ‐ inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle's handling and
stopping ability. Please note that the TPMS is not a substitute for proper
tire maintenance, and it is the driver's responsibility to
maintain correct tire pressure, even if under ‐ inflation
has not reached the level to trigger illumination of the
TPMS low tire pressure telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system is not
operating properly. The TPMS malfunction indicator is
combined with the low tire pressure telltale. When the
system detects a malfunction, the telltale will flash for
approximately one minute and then remain continuously
illuminated. This sequence will continue upon
subsequent vehicle start ‐ ups as long as the malfunction
exists.
When the malfunction indicator is illuminated, the
system may not be able to detect or signal low tire
pressure as intended. TPMS malfunctions may occur
for a variety of reasons, including the installation of
replacement or alternate tires or wheels on the vehicle
that prevent the TPMS from functioning properly.
Always check the TPMS malfunction telltale after
replacing one or more tires or wheels on your vehicle to
ensure that the replacement or alternate tires and
wheels allow the TPMS to continue to function properly.
See Tire Pressure Monitor Operation on page 7 ‑ 68 for
additional information.
7-67

Black plate (76,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Uniform Tire Quality Grading Quality grades can be found where applicable on
the tire sidewall between tread shoulder and
maximum section width. For example:
Treadwear 200 Traction AA
Temperature A The following information relates to the system
developed by the United States National Highway
Traffic Safety Administration (NHTSA), which
grades tires by treadwear, traction, and
temperature performance. This applies only to
vehicles sold in the United States. The grades are
molded on the sidewalls of most passenger car
tires. The Uniform Tire Quality Grading (UTQG)
system does not apply to deep tread, winter-type
snow tires, space-saver, or temporary use spare
tires, tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General Motors
passenger cars and light trucks may vary with
respect to these grades, they must also conform
to federal safety requirements and additional
General Motors Tire Performance Criteria (TPC)
standards. All Passenger Car Tires Must Conform to Federal
Safety Requirements In Addition To These
Grades.
Treadwear The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified
government test course. For example, a tire
graded 150 would wear one and a half (1½) times
as well on the government course as a tire
graded 100. The relative performance of tires
depends upon the actual conditions of their use,
however, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteristics
and climate.
Traction – AA, A, B, CThe traction grades, from highest to lowest, are
AA, A, B, and C. Those grades represent the tire's
ability to stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and concrete.
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Black plate (77,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
A tire marked C may have poor traction
performance. Warning: The traction grade
assigned to this tire is based on straight-ahead
braking traction tests, and does not include
acceleration, cornering, hydroplaning, or peak
traction characteristics.
Temperature – A, B, CThe temperature grades are A (the highest), B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate heat
when tested under controlled conditions on a
specified indoor laboratory test wheel. Sustained
high temperature can cause the material of the
tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire
failure. The grade C corresponds to a level of
performance which all passenger car tires must
meet under the Federal Motor Safety Standard
No. 109. Grades B and A represent higher levels
of performance on the laboratory test wheel than
the minimum required by law. Warning: The
temperature grade for this tire is established for a
tire that is properly inflated and not overloaded.
Excessive speed, underinflation, or excessive
loading, either separately or in combination, can
cause heat buildup and possible tire failure. Wheel Alignment and Tire Balance The tires and wheels on your vehicle were aligned and
balanced carefully at the factory to give you the longest
tire life and best overall performance. Adjustments to
wheel alignment and tire balancing will not be
necessary on a regular basis. However, if you notice
unusual tire wear or your vehicle pulling to one side or
the other, the alignment might need to be checked.
If you notice your vehicle vibrating when driving on a
smooth road, the tires and wheels might need to be
rebalanced. See your dealer for proper diagnosis.
Wheel Replacement Replace any wheel that is bent, cracked, or badly
rusted or corroded. If wheel nuts keep coming loose,
the wheel, wheel bolts, and wheel nuts should be
replaced. If the wheel leaks air, replace it (except some
aluminum wheels, which can sometimes be repaired).
See your dealer if any of these conditions exist.
Your dealer will know the kind of wheel you need.
Each new wheel should have the same load-carrying
capacity, diameter, width, offset, and be mounted the
same way as the one it replaces.
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Black plate (79,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
WARNING: (Continued) vehicle and tire size combination and road
conditions. Follow that manufacturer's
instructions. To help avoid damage to the vehicle,
drive slowly, re ‐ adjust or remove the device if it is
contacting the vehicle, and do not spin the
wheels. If you do find traction devices that will fit,
install them on the rear tires.
If a Tire Goes Flat It is unusual for a tire to blowout while you are driving,
especially if you maintain your vehicle's tires properly.
If air goes out of a tire, it is much more likely to leak out
slowly. But if you should ever have a blowout, here are
a few tips about what to expect and what to do:
If a front tire fails, the flat tire creates a drag that pulls
the vehicle toward that side. Take your foot off the
accelerator pedal and grip the steering wheel firmly.
Steer to maintain lane position, and then gently brake to
a stop well out of the traffic lane. A rear blowout, particularly on a curve, acts much like a
skid and may require the same correction you would
use in a skid. In any rear blowout remove your foot from
the accelerator pedal. Get the vehicle under control by
steering the way you want the vehicle to go. It may be
very bumpy and noisy, but you can still steer. Gently
brake to a stop, well off the road if possible.
{ WARNING: Lifting a vehicle and getting under it to do
maintenance or repairs is dangerous without the
appropriate safety equipment and training. If a
jack is provided with the vehicle, it is designed
only for changing a flat tire. If it is used for
anything else, you or others could be badly
injured or killed if the vehicle slips off the jack. If a
jack is provided with the vehicle, only use it for
changing a flat tire.
If a tire goes flat, the next part shows how to use the
jacking equipment to change a flat tire safely.
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Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Maintenance Schedule Introduction Notice: Maintenance intervals, checks, inspections,
recommended fluids, and lubricants are necessary
to keep this vehicle in good working condition.
Damage caused by failure to follow scheduled
maintenance might not be covered by the vehicle
warranty.
As the vehicle owner, you are responsible for the
scheduled maintenance in this section. We recommend
having your dealer perform these services. Proper
vehicle maintenance helps to keep the vehicle in good
working condition, improves fuel economy, and reduces
vehicle emissions for better air quality.
Because of all the different ways people use vehicles,
maintenance needs vary. The vehicle might need
more frequent checks and services. Please read the
information under Scheduled Maintenance. To keep the
vehicle in good condition, see your dealer. The maintenance schedule is for vehicles that: .
carry passengers and cargo within recommended
limits on the Tire and Loading Information label.
See Loading the Vehicle on page 6 ‑ 32 ..
are driven on reasonable road surfaces within legal
driving limits. .
are driven off ‐ road in the recommended manner.
See Off-Road Driving on page 6 ‑ 13 . .
use the recommended fuel. See Gasoline Octane
on page 7 ‑ 8 .
{ WARNING: Performing maintenance work on a vehicle can be
dangerous. In trying to do some jobs, you can be
seriously injured. Do your own maintenance work
only if you have the required know-how and the
proper tools and equipment for the job. If you
have any doubt, see your dealer to have a
qualified technician do the work. See Doing Your
Own Service Work on page 7 ‑ 6 .
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Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Customer Assistance and
Information Customer Satisfaction Procedure Your satisfaction and goodwill are important to your
dealer and to Cadillac. Normally, any concerns with the
sales transaction or the operation of the vehicle will be
resolved by the dealer's sales or service departments.
Sometimes, however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE: Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the general
manager. STEP TWO: If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, in the
U.S., call the Cadillac Customer Assistance Center at
1 ‐ 800 ‐ 458 ‐ 8006. In Canada, call the Canadian Cadillac
Customer Communication Centre at 1-888-446-2000.
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Have the following
information available to give the Customer Assistance
representative: .
Vehicle Identification Number (VIN). This is
available from the vehicle registration or title, or the
plate at the top left of the instrument panel and
visible through the windshield. .
Dealership name and location. .
Vehicle delivery date and present mileage.
When contacting Cadillac, remember that your concern
will likely be resolved at a dealer's facility. That is why
we suggest following Step One first.
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Black plate (9,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Cadillac Owner Privileges ™.
Emergency Fuel Delivery: Delivery of enough
fuel for the vehicle to get to the nearest service
station. .
Lock ‐ Out Service: Service to unlock the vehicle if
you are locked out. A remote unlock may be
available if you have OnStar ®
. For security
reasons, the driver must present identification
before this service is given. .
Emergency Tow From a Public Road or
Highway: Tow to the nearest Cadillac dealer for
warranty service, or if the vehicle was in a crash
and cannot be driven. Assistance is also given
when the vehicle is stuck in the sand, mud,
or snow. .
Flat Tire Change: Service to change a flat tire
with spare tire. The spare tire, if equipped, must be
in good condition and properly inflated. It is your
responsibility for the repair or replacement of the
tire if it is not covered by the warranty. .
Battery Jump Start: Service to jump start a dead
battery. .
Trip Routing Service: Detailed maps of North
America are provided when requested either with
the most direct route or the most scenic route.
Additional travel information is also available. Allow
three weeks for delivery. .
Trip Interruption Benefits and Service: If your
trip is interrupted due to a warranty failure,
incidental expenses may be reimbursed during the
5 years/160 000 km (100,000 miles) Powertrain
warranty period. Items considered are hotel,
meals, and rental car.
9-9

Black plate (10,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Cadillac Technician Roadside Service
(U.S. only) Cadillac's exceptional Roadside Service is more than
an auto club or towing service. It provides every
Cadillac owner in the United States with the advantage
of contacting a Cadillac advisor and, where available, a
Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts and
tools required to handle most roadside repairs.
Services Not Included in Roadside
Service .
Impound towing caused by violation of any laws. .
Legal fines. .
Mounting, dismounting, or changing of snow tires,
chains, or other traction devices. .
Towing or services for vehicles driven on a
non-public road or highway. Services Specific to Canadian ‐
Purchased Vehicles .
Fuel delivery: Reimbursement is approximately
$5 Canadian. Diesel fuel delivery may be
restricted. Propane and other fuels are not
provided through this service. .
Lock-Out Service: Vehicle registration is
required. .
Trip Routing Service: Limit of six requests
per year. .
Trip Interruption Benefits and Service:
Pre-authorization, original detailed receipts, and
a copy of the repair orders are required. Once
authorization has been received, the Roadside
Service advisor will help you make arrangements
and explain how to receive payment. .
Alternative Service: If assistance cannot be
provided right away, the Roadside Service advisor
may give you permission to get local emergency
road service. You will receive payment, up to $100,
after sending the original receipt to Roadside
Service. Mechanical failures may be covered,
however any cost for parts and labor for repairs
not covered by the warranty are the owner
responsibility.
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Black plate (13,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Courtesy Rental Vehicle Your dealer may arrange to provide you with a
courtesy rental vehicle or reimburse you for a rental
vehicle that you obtain if your vehicle is kept for an
overnight warranty repair. Rental reimbursement will
be limited and must be supported by original receipts.
This requires that you sign and complete a rental
agreement and meet state/provincial, local, and rental
vehicle provider requirements. Requirements vary and
may include minimum age requirements, insurance
coverage, credit card, etc. You are responsible for fuel
usage charges and may also be responsible for taxes,
levies, usage fees, excessive mileage, or rental usage
beyond the completion of the repair.
It may not be possible to provide a like vehicle as a
courtesy rental. Additional Program Information All program options, such as shuttle service, may not
be available at every dealer. Please contact your dealer
for specific information about availability. All Courtesy
Transportation arrangements will be administered by
appropriate dealer personnel.
General Motors reserves the right to unilaterally modify,
change, or discontinue Courtesy Transportation at any
time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described herein
at its sole discretion.
Collision Damage Repair If your vehicle is involved in a collision and it is
damaged, have the damage repaired by a qualified
technician using the proper equipment and quality
replacement parts. Poorly performed collision repairs
diminish your vehicle's resale value, and safety
performance can be compromised in subsequent
collisions.
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Black plate (20,1)Cadillac Escalade/Escalade ESV Owner Manual - 2010
Event Data Recorders This vehicle has an Event Data Recorder (EDR).
The main purpose of an EDR is to record, in certain
crash or near crash-like situations, such as an airbag
deployment or hitting a road obstacle, data that will
assist in understanding how a vehicle's systems
performed. The EDR is designed to record data related
to vehicle dynamics and safety systems for a short
period of time, typically 30 seconds or less. The EDR in
this vehicle is designed to record such data as: .
How various systems in your vehicle were
operating .
Whether or not the driver and passenger safety
belts were buckled/fastened .
How far, if at all, the driver was pressing the
accelerator and/or brake pedal .
How fast the vehicle was traveling
This data can help provide a better understanding of the
circumstances in which crashes and injuries occur. Important: EDR data is recorded by your vehicle only if
a non-trivial crash situation occurs; no data is recorded
by the EDR under normal driving conditions and no
personal data (e.g., name, gender, age, and crash
location) is recorded. However, other parties, such as
law enforcement, could combine the EDR data with the
type of personally identifying data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special equipment is
required, and access to the vehicle or the EDR is
needed. In addition to the vehicle manufacturer, other
parties, such as law enforcement, that have the special
equipment, can read the information if they have access
to the vehicle or the EDR.
GM will not access this data or share it with others
except: with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee; in
response to an official request of police or similar
government office; as part of GM's defense of litigation
through the discovery process; or, as required by law.
Data that GM collects or receives may also be used for
GM research needs or may be made available to others
for research purposes, where a need is shown and the
data is not tied to a specific vehicle or vehicle owner.
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