maintenance CADILLAC ESCALADE ESV 2011 Owners Manual

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner Manual MIn Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-16
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-21
Keys, Doors and Windows . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-18
Windows . . . . . . . . . . . . . . . . . . . . . 2-19
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-9
Safety Belts . . . . . . . . . . . . . . . . . . 3-18
Airbag System . . . . . . . . . . . . . . . . 3-35
Child Restraints . . . . . . . . . . . . . . 3-51 Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-11
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-31
Vehicle Personalization . . . . . . . 5-40
Universal Remote System . . . . 5-50
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . 6-10
Lighting Features . . . . . . . . . . . . . 6-11
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . 7-10
Audio Players . . . . . . . . . . . . . . . . 7-19
Rear Seat Infotainment . . . . . . . 7-33
Navigation . . . . . . . . . . . . . . . . . . . . 7-60
Voice Recognition . . . . . . . . . . . 7-100
Phone . . . . . . . . . . . . . . . . . . . . . . . 7-103 Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-8
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-30
Engine Exhaust . . . . . . . . . . . . . . 9-38
Automatic Transmission . . . . . . 9-40
Drive Systems . . . . . . . . . . . . . . . . 9-45
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-45
Ride Control Systems . . . . . . . . 9-47
Cruise Control . . . . . . . . . . . . . . . . 9-51
Object Detection Systems . . . . 9-54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-63
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-70
Conversions and Add-Ons . . . 9-82
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-34
Bulb Replacement . . . . . . . . . . 10-36

Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
2011 Cadillac Escalade/Escalade ESV Owner Manual MElectrical System . . . . . . . . . . . . 10-38
Wheels and Tires . . . . . . . . . . . 10-46
Jump Starting . . . . . . . . . . . . . . . 10-82
Towing . . . . . . . . . . . . . . . . . . . . . . 10-87
Appearance Care . . . . . . . . . . . 10-90
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Scheduled Maintenance . . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts . . . . . . . 11-7
Maintenance Records . . . . . . . 11-10 Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-16
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-17
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-1
In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-5
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-6
Seat Adjustment . . . . . . . . . . . . . . 1-7
Memory Features . . . . . . . . . . . . . 1-8
Second Row Seats . . . . . . . . . . . 1-9
Third Row Seats . . . . . . . . . . . . . . 1-9
Heated and Ventilated
Seats . . . . . . . . . . . . . . . . . . . . . . . . 1-9 Head Restraint
Adjustment . . . . . . . . . . . . . . . . . 1-10
Safety Belts . . . . . . . . . . . . . . . . . . 1-10
Sensing System for
Passenger Airbag . . . . . . . . . . 1-10
Mirror Adjustment . . . . . . . . . . . . 1-11
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-12
Throttle and Brake Pedal
Adjustment . . . . . . . . . . . . . . . . . 1-12
Interior Lighting . . . . . . . . . . . . . . 1-12
Exterior Lighting . . . . . . . . . . . . . 1-13
Windshield Wiper/Washer . . . . 1-14
Climate Controls . . . . . . . . . . . . . 1-15
Transmission . . . . . . . . . . . . . . . . 1-15
Vehicle Features Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-16
Satellite Radio . . . . . . . . . . . . . . . 1-16
Portable Audio Devices . . . . . . 1-16
Bluetooth ®
. . . . . . . . . . . . . . . . . . . 1-17
Steering Wheel Controls . . . . . 1-17 Cruise Control . . . . . . . . . . . . . . . 1-18
Navigation System . . . . . . . . . . . 1-18
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-19
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-20
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-20
Ultrasonic Parking Assist . . . . 1-20
Power Outlets . . . . . . . . . . . . . . . 1-21
Universal Remote System . . . 1-21
Performance and Maintenance StabiliTrak ®
System . . . . . . . . . 1-21
Tire Pressure Monitor . . . . . . . . 1-22
Engine Oil Life System . . . . . . 1-22
Fuel E85 (85% Ethanol) . . . . . 1-23
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-23
Roadside Service . . . . . . . . . . . . 1-23
OnStar ®
. . . . . . . . . . . . . . . . . . . . . 1-24

Black plate (21,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-21
Power Outlets The accessory power outlets can be
used to plug in electrical equipment,
such as a cell phone or MP3 player.
The vehicle has three accessory
power outlets located: .
Inside the floor console
storage bin. .
On the rear of the floor console. .
In the rear cargo area on the
passenger side.
The accessory power outlets are
powered, even when the ignition is
in LOCK/OFF. Continuing to use
power outlets while the ignition is in
LOCK/OFF may cause the vehicle's
battery to run down.
See Power Outlets on page 5 ‑ 9 .Universal Remote System
This system provides a way to
replace up to three remote control
transmitters used to activate
devices such as garage door
openers, security systems, and
home automation devices.
Read the instructions completely
before attempting to program the
transmitter. Because of the steps
involved, it may be helpful to have
another person assist with
programming the transmitter.
See Universal Remote System on
page 5 ‑ 50 .Performance and
Maintenance StabiliTrak ®
System The vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the vehicle
in difficult driving conditions. Both
systems turn on automatically every
time the vehicle is started. .
To turn off traction control, press
and release
5 on the instrument
panel.
F illuminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5 ‑ 37 . .
To turn off both traction control
and StabiliTrak, press and hold
5 until
F illuminates and the
appropriate DIC message
displays. See Ride Control
System Messages on page 5 ‑ 37 . .
Press and release
5 again to
turn on both systems.

Black plate (22,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-22 In Brief For more information, see
StabiliTrak ®
System on page 9 ‑ 47 .
Tire Pressure Monitor This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9 ‑ 24 . The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and
then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver ’ s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10 ‑ 54 . Engine Oil Life System The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET
button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10 ‑ 10 .

Black plate (23,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
In Brief 1-23
Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9 ‑ 66 . For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9 ‑ 64 .
Driving for Better Fuel
Economy Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible. .
Avoid fast starts and accelerate
smoothly. .
Brake gradually and avoid
abrupt stops. .
Avoid idling the engine for long
periods of time. .
When road and weather
conditions are appropriate,
use cruise control. .
Always follow posted speed
limits or drive more slowly
when conditions require. .
Keep vehicle tires properly
inflated. .
Combine several trips into a
single trip. .
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size. .
Follow recommended scheduled
maintenance. Roadside Service U.S. or Canada: 1-800-882-1112
TTY Users (U.S. or Canada):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac, you
are automatically enrolled in the
Roadside Service program.
See Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 10 for
more information.
Roadside Service and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Q button
and the current GPS location will
be sent to an OnStar advisor who
will assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need.

Black plate (24,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
1-24 In Brief Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.cadillacownercenter.com
(U.S.) or www.gm.ca (Canada). OnStar ®
OnStar uses several innovative
technologies and live Advisors to
provide a wide range of safety,
security, navigation, diagnostics,
and calling services.
Automatic Crash Response
In a crash, built ‐ in sensors can
automatically alert an OnStar
Advisor who is immediately
connected to the vehicle to see
if you need help. How OnStar Service Works
Q : This blue button connects
you to a specially trained OnStar
Advisor to verify your account
information and to answer
questions.
] : Push this red emergency
button to get priority help from
specially trained OnStar Emergency
Advisors.
X : Push this button for hands ‐ free,
voice ‐ activated calling and to give
voice commands for Turn ‐ by ‐ Turn
Navigation.

Black plate (50,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
3-50 Seats and Restraints Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S.
and Canada) on page 13 ‑ 1 or
Customer Satisfaction
Procedure (Mexico) on
page 13 ‑ 3 .
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring. Airbag System Check The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5 ‑ 16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken,
the airbag may not work properly.
Do not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbag modules,
see What Makes an Airbag
Inflate? on page 3 ‑ 41 . See your
dealer for service. Replacing Airbag System
Parts After a Crash
{ WARNINGA crash can damage the
airbag systems in the vehicle.
A damaged airbag system
may not work properly and
may not protect you and your
passenger(s) in a crash, resulting
in serious injury or even death.
To help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon
as possible.

Black plate (19,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
Instruments and Controls 5-19If the malfunction indicator lamp
comes on and stays on while the
engine is running, this indicates that
there is an OBD II problem and
service is required.
Malfunctions often are indicated by
the system before any problem is
apparent. Being aware of the light
can prevent more serious damage
to the vehicle. This system assists
the service technician in correctly
diagnosing any malfunction.
Notice: If the vehicle is
continually driven with this light
on the emission controls might
not work as well, the vehicle fuel
economy might not be as good,
and the engine might not run as
smoothly. This could lead to
costly repairs that might not be
covered by the vehicle warranty. Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of
the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered by
the vehicle warranty. This
could also result in a failure to
pass a required Emission
Inspection/Maintenance test.
See Accessories and
Modifications on page 10 ‑ 3 .
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required. To prevent more serious damage to
the vehicle: .
Reduce vehicle speed. .
Avoid hard accelerations. .
Avoid steep uphill grades. .
If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, when
it is safe to do so, stop the vehicle.
Find a safe place to park the
vehicle. Turn the vehicle off, wait at
least 10 seconds, and restart the
engine. If the light is still flashing,
follow the previous steps and see
your dealer for service as soon as
possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.

Black plate (20,1)Cadillac Escalade/Escalade ESV Owner Manual - 2011
5-20 Instruments and Controls The following may correct an
emissions system malfunction: .
Make sure the fuel cap is fully
installed. See Filling the Tank on
page 9 ‑ 68 . The diagnostic
system can determine if the
fuel cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off. .
Make sure the electrical system
is not wet. The system could be
wet if the vehicle was driven
through a deep puddle of
water. The condition is usually
corrected when the electrical
system dries out. A few driving
trips should turn the light off. .
Make sure to fuel the vehicle
with quality fuel. Poor fuel quality
causes the engine not to run as
efficiently as designed and can
cause: stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these conditions
occurs, change the fuel brand used.
It will require at least one full tank of
the proper fuel to turn the light off.
See Recommended Fuel on
page 9 ‑ 64 .
If none of the above have made
the light turn off, your dealer can
check the vehicle. The dealer
has the proper test equipment
and diagnostic tools to fix any
mechanical or electrical problems
that might have developed. Emissions Inspection and
Maintenance Programs Some state/provincial and local
governments may have programs
to inspect the on-vehicle emission
control equipment. For the
inspection, the emission system
test equipment is connected
to the vehicle ’ s Data Link
Connector (DLC).
The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if
assistance is needed.