maintenance CADILLAC ESCALADE ESV 2012 Owners Manual
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2012, Model line: ESCALADE ESV, Model: CADILLAC ESCALADE ESV 2012Pages: 538, PDF Size: 8.42 MB
Page 1 of 538
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
2012 Cadillac Escalade/Escalade ESV Owner Manual MIn Brief . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-18
Performance and
Maintenance . . . . . . . . . . . . . . . . 1-24
Keys, Doors, and
Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-13
Exterior Mirrors . . . . . . . . . . . . . . . 2-16
Interior Mirrors . . . . . . . . . . . . . . . . 2-17
Windows . . . . . . . . . . . . . . . . . . . . . 2-18
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21 Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . . 3-8
Safety Belts . . . . . . . . . . . . . . . . . . 3-15
Airbag System . . . . . . . . . . . . . . . . 3-25
Child Restraints . . . . . . . . . . . . . . 3-41
Storage . . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Roof Rack System . . . . . . . . . . . . . 4-3
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and
Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-23
Vehicle Messages . . . . . . . . . . . . 5-28
Vehicle Personalization . . . . . . . 5-38
Universal Remote System . . . . 5-46 Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-8
Lighting Features . . . . . . . . . . . . . . 6-9
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-2
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-9
Audio Players . . . . . . . . . . . . . . . . 7-18
Rear Seat Infotainment . . . . . . . 7-31
Navigation . . . . . . . . . . . . . . . . . . . . 7-62
Voice Recognition . . . . . . . . . . . 7-100
Phone . . . . . . . . . . . . . . . . . . . . . . . 7-103
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . . . 8-7
Page 2 of 538
Black plate (2,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
2012 Cadillac Escalade/Escalade ESV Owner Manual MDriving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-21
Engine Exhaust . . . . . . . . . . . . . . 9-29
Automatic Transmission . . . . . . 9-30
Drive Systems . . . . . . . . . . . . . . . . 9-34
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-35
Ride Control Systems . . . . . . . . 9-37
Cruise Control . . . . . . . . . . . . . . . . 9-41
Object Detection Systems . . . . 9-44
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-51
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-57
Conversions and Add-Ons . . . 9-69
Vehicle Care . . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-33 Bulb Replacement . . . . . . . . . . 10-35
Electrical System . . . . . . . . . . . . 10-38
Wheels and Tires . . . . . . . . . . . 10-46
Jump Starting . . . . . . . . . . . . . . . 10-88
Towing . . . . . . . . . . . . . . . . . . . . . . 10-93
Appearance Care . . . . . . . . . . . 10-96
Service and Maintenance . . . 11-1
General Information . . . . . . . . . . 11-1
Cadillac Premium Care
Maintenance . . . . . . . . . . . . . . . . 11-3
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-9
Additional Maintenance
and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-13
Maintenance Records . . . . . . . 11-16 Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2
Customer Information . . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-18
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1
Page 7 of 538
Black plate (1,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
In Brief 1-1
In Brief Instrument Panel Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information Initial Drive Information . . . . . . . . 1-4
Remote Keyless Entry (RKE)
System . . . . . . . . . . . . . . . . . . . . . . 1-4
Remote Vehicle Start . . . . . . . . . 1-4
Door Locks . . . . . . . . . . . . . . . . . . . 1-5
Liftgate . . . . . . . . . . . . . . . . . . . . . . . . 1-6
Windows . . . . . . . . . . . . . . . . . . . . . . 1-7
Seat Adjustment . . . . . . . . . . . . . . 1-8
Memory Features . . . . . . . . . . . . . 1-9
Second Row Seats . . . . . . . . . . 1-10
Third Row Seats . . . . . . . . . . . . . 1-10
Heated and Ventilated
Seats . . . . . . . . . . . . . . . . . . . . . . . 1-10
Head Restraint
Adjustment . . . . . . . . . . . . . . . . . 1-11
Safety Belts . . . . . . . . . . . . . . . . . . 1-11
Passenger Sensing
System . . . . . . . . . . . . . . . . . . . . . 1-12
Mirror Adjustment . . . . . . . . . . . . 1-12
Steering Wheel
Adjustment . . . . . . . . . . . . . . . . . 1-14 Throttle and Brake Pedal
Adjustment . . . . . . . . . . . . . . . . . 1-14
Interior Lighting . . . . . . . . . . . . . . 1-14
Exterior Lighting . . . . . . . . . . . . . 1-15
Windshield Wiper/Washer . . . . 1-16
Climate Controls . . . . . . . . . . . . . 1-17
Transmission . . . . . . . . . . . . . . . . 1-17
Vehicle Features Radio(s) . . . . . . . . . . . . . . . . . . . . . 1-18
Satellite Radio . . . . . . . . . . . . . . . 1-18
Portable Audio Devices . . . . . . 1-18
Bluetooth ®
. . . . . . . . . . . . . . . . . . . 1-18
Mobile Apps . . . . . . . . . . . . . . . . . 1-19
Steering Wheel Controls . . . . . 1-19
Cruise Control . . . . . . . . . . . . . . . 1-20
Navigation System . . . . . . . . . . . 1-20
Driver Information
Center (DIC) . . . . . . . . . . . . . . . 1-20
Side Blind Zone
Alert (SBZA) . . . . . . . . . . . . . . . 1-21
Rear Vision
Camera (RVC) . . . . . . . . . . . . . 1-22
Ultrasonic Parking Assist . . . . 1-22
Power Outlets . . . . . . . . . . . . . . . 1-22
Universal Remote System . . . 1-22
Sunroof . . . . . . . . . . . . . . . . . . . . . . 1-23 Performance and Maintenance StabiliTrak ®
System . . . . . . . . . 1-24
Tire Pressure Monitor . . . . . . . . 1-24
Tire Sealant and
Compressor Kit . . . . . . . . . . . . . 1-24
Engine Oil Life System . . . . . . 1-25
Fuel E85 (85% Ethanol) . . . . . 1-25
Driving for Better Fuel
Economy . . . . . . . . . . . . . . . . . . . 1-25
Roadside Service . . . . . . . . . . . . 1-26
OnStar ®
. . . . . . . . . . . . . . . . . . . . . 1-26
Page 30 of 538
Black plate (24,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
1-24 In Brief
Performance and
Maintenance StabiliTrak ®
SystemThe vehicle has a traction control
system that limits wheel spin and
the StabiliTrak system that assists
with directional control of the
vehicle in difficult driving conditions.
Both systems turn on automatically
every time the vehicle is started. .
To turn off traction control, press
and release
g on the instrument
panel. The appropriate DIC
message displays. See Ride
Control System Messages on
page 5 ‑ 34 ..
To turn off both traction control
and StabiliTrak, press and
hold
g until
g illuminates and
the appropriate DIC message
displays. See Ride Control
System Messages on page 5 ‑ 34 ..
Press and release
g again to
turn on both systems. For more information, see
StabiliTrak ®
System on page 9 ‑ 37 .
Tire Pressure Monitor This vehicle may have a Tire
Pressure Monitor System (TPMS).
The TPMS warning light alerts you
to a significant loss in pressure of
one of the vehicle's tires. If the
warning light comes on, stop as
soon as possible and inflate the
tires to the recommended pressure
shown on the Tire and Loading
Information label. See Vehicle Load
Limits on page 9 ‑ 16 . The warning
light will remain on until the tire
pressure is corrected.
During cooler conditions, the low tire
pressure warning light may appear
when the vehicle is first started and then turn off. This may be an early
indicator that the tire pressures are
getting low and the tires need to be
inflated to the proper pressure.
The TPMS does not replace normal
monthly tire maintenance. It is the
driver ’ s responsibility to maintain
correct tire pressures.
See Tire Pressure Monitor System
on page 10 ‑ 53 .
Tire Sealant and
Compressor Kit This vehicle may come with a spare
tire and tire changing equipment or
a tire sealant and compressor kit.
The kit can be used to temporarily
seal small punctures in the tread
area of the tire. See Tire Sealant
and Compressor Kit on page 10 ‑ 67 .
If the vehicle came with a spare tire
and tire changing equipment, see
If a Tire Goes Flat on page 10 ‑ 65 .
Page 31 of 538
Black plate (25,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
In Brief 1-25
Engine Oil Life System The engine oil life system calculates
engine oil life based on vehicle use
and displays a DIC message when
it is necessary to change the engine
oil and filter. The oil life system
should be reset to 100% only
following an oil change.
Resetting the Oil Life System
1. Display OIL LIFE REMAINING
on the DIC.
2. Press and hold the SET/RESET
button on the DIC for more than
five seconds. The oil life will
change to 100%.
See Engine Oil Life System on
page 10 ‑ 9 . Fuel E85 (85% Ethanol) Vehicles that have a FlexFuel badge
and a yellow fuel cap can use either
unleaded gasoline or ethanol fuel
containing up to 85% ethanol (E85).
See Fuel E85 (85% Ethanol) on
page 9 ‑ 54 . For all other vehicles,
use only the unleaded gasoline
described under Recommended
Fuel on page 9 ‑ 52 .
Driving for Better Fuel
Economy Driving habits can affect fuel
mileage. Here are some driving tips
to get the best fuel economy
possible. .
Avoid fast starts and accelerate
smoothly. .
Brake gradually and avoid
abrupt stops. .
Avoid idling the engine for long
periods of time. .
When road and weather
conditions are appropriate,
use cruise control. .
Always follow posted speed
limits or drive more slowly when
conditions require. .
Keep vehicle tires properly
inflated. .
Combine several trips into a
single trip. .
Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size. .
Follow recommended scheduled
maintenance.
Page 32 of 538
Black plate (26,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
1-26 In Brief
Roadside Service U.S.: 1-800-224-1400
Canada: 1-800-882-1112
TTY Users (U.S. only):
1-888-889-2438
Mexico: 01-800-466-0805
As the owner of a new Cadillac,
you are automatically enrolled in the
Roadside Service program.
See Roadside Service (U.S. and
Canada) on page 13 ‑ 7 or Roadside
Service (Mexico) on page 13 ‑ 9 .
Roadside Service and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Q button
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Service, and relay your
exact location to get the help
you need. Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
U.S.: cadillac.com
Click on “ Owners, ” then “ Manage
My Cadillac/Owners Login. ”
Canada: cadillacowner.ca
OnStar ®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14 ‑ 1 .
Page 94 of 538
Black plate (40,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
3-40 Seats and Restraints
Airbag System Check The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5 ‑ 14 .
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3 ‑ 27 . See your dealer for
service. Replacing Airbag System
Parts after a Crash
{ WARNINGA crash can damage the airbag
systems in the vehicle.
A damaged airbag system may
not work properly and may not
protect you and your
passenger(s) in a crash, resulting
in serious injury or even death. To
help make sure the airbag
systems are working properly
after a crash, have them
inspected and any necessary
replacements made as soon as
possible. If an airbag inflates, you will need to
replace airbag system parts. See
your dealer for service.
If the airbag readiness light stays on
after the vehicle is started or comes
on when you are driving, the airbag
system may not work properly. Have
the vehicle serviced right away. See
Airbag Readiness Light on
page 5 ‑ 14 .
Page 137 of 538
Black plate (17,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
Instruments and Controls 5-17Notice: Modifications made to the
engine, transmission, exhaust,
intake, or fuel system of the
vehicle or the replacement of
the original tires with other
than those of the same Tire
Performance Criteria (TPC) can
affect the vehicle's emission
controls and can cause this light
to come on. Modifications to
these systems could lead to
costly repairs not covered
by the vehicle warranty.
This could also result in a failure
to pass a required Emission
Inspection/Maintenance test.
See Accessories and
Modifications on page 10 ‑ 3 .
This light comes on during a
malfunction in one of two ways:
Light Flashing: A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required. To prevent more serious damage to
the vehicle: .
Reduce vehicle speed. .
Avoid hard accelerations. .
Avoid steep uphill grades. .
If towing a trailer, reduce the
amount of cargo being hauled
as soon as it is possible.
If the light continues to flash, stop
and park the vehicle. Turn the
vehicle off, wait at least 10 seconds,
and restart the engine. If the light is
still flashing, follow the previous
steps and see your dealer for
service as soon as possible.
Light On Steady: An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required. The following may correct an
emission system malfunction: .
Check that the fuel cap is fully
installed. See Filling the Tank on
page 9 ‑ 55 . The diagnostic
system can determine if the
fuel cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off. .
Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
Page 138 of 538
Black plate (18,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
5-18 Instruments and Controls If one or more of these conditions
occurs, change the fuel brand used.
It will require at least one full tank of
the proper fuel to turn the light off.
See Recommended Fuel on
page 9 ‑ 52 .
If none of the above have made the
light turn off, your dealer can check
the vehicle. The dealer has the
proper test equipment and
diagnostic tools to fix any
mechanical or electrical problems
that might have developed.
Emissions Inspection and
Maintenance Programs Some local governments may
have programs to inspect the
on-vehicle emission control
equipment. For the inspection,
the emission system test equipment
is connected to the vehicle ’ s Data
Link Connector (DLC). The DLC is under the instrument
panel to the left of the steering
wheel. See your dealer if assistance
is needed.
The vehicle may not pass
inspection if: .
The malfunction indicator lamp
is on with the engine running,
or if the light does not come on
when the ignition is turned to
ON/RUN while the engine is off.
See your dealer for assistance in
verifying proper operation of the
malfunction indicator lamp. .
The OBD II (On-Board
Diagnostics) system determines
that critical emission control
systems have not been
completely diagnosed.
The vehicle would be considered
not ready for inspection. This
can happen if the 12-volt battery
has recently been replaced or
run down. The diagnostic system
is designed to evaluate critical
emission control systems during
normal driving. This can take
several days of routine driving.
If this has been done and the
vehicle still does not pass the
inspection for lack of OBD II
system readiness, your dealer
can prepare the vehicle for
inspection.
Page 142 of 538
Black plate (22,1)Cadillac Escalade/Escalade ESV Owner Manual - 2012 - 2nd CRC - 11/29/11
5-22 Instruments and Controls
Engine Oil Pressure Light Notice: Lack of proper engine oil
maintenance can damage the
engine. Driving with the engine
oil low can also damage the
engine. The repairs would not be
covered by the vehicle warranty.
Check the oil level as soon as
possible. Add oil if required, but
if the oil level is within the
operating range and the oil
pressure is still low, have the
vehicle serviced. Always follow
the maintenance schedule for
changing engine oil.
This light comes on briefly while
starting the engine. If it does not,
have the vehicle serviced by your
dealer. If the system is working
normally the indicator light then
goes off. If the light comes on and stays on, it
means that oil is not flowing through
the engine properly. The vehicle
could be low on oil and it might
have some other system problem.
If the vehicle is a hybrid, see the
hybrid supplement for more
information.
Security Light
The security light should come on
briefly as the engine is started. If the
system is working normally, the
indicator light turns off. If it does not
come on, have the vehicle serviced
by your dealer.
If the light stays on and the engine
does not start, there could be a
problem with the theft-deterrent
system. This light is also used to indicate
the status of the anti-theft alarm
system when the ignition is turned
off. The light will flash rapidly if the
alarm system is arming and one or
more of the monitored entry points
is not closed. The light will stay on if
the alarm is arming and all entry
points are closed.
For information regarding this light
and the vehicle's security system,
see Anti-theft Alarm System on
page 2 ‑ 13 .
High-Beam On Light
This light comes on when the
high-beam headlamps are in use.
See Headlamp High/Low-Beam
Changer on page 6 ‑ 5 for more
information.