service CADILLAC ESCALADE EXT 2002 2.G Owners Manual

1-31
In many crashes severe enough to inflate an air bag,
windshields are broken by vehicle deformation.
Additional windshield breakage may also occur from
the right front passenger air bag.

Air bags are designed to inflate only once. After an
air bag inflates, you'll need some new parts for your
air bag system. If you don't get them, the air bag
system won't be there to help protect you in another
crash. A new system will include air bag modules
and possibly other parts. The service manual for your
vehicle covers the need to replace other parts.

Your vehicle is equipped with a crash sensing and
diagnostic module, which records information about
the frontal air bag system. The module records
information about the readiness of the system, when
the system commands air bag inflation and driver's
safety belt usage at deployment. The module also
records speed, engine rpm, brake and throttle data.

Let only qualified technicians work on your air
bag systems. Improper service can mean that an
air bag system won't work properly. See your dealer
for service.
NOTICE:
If you damage the covering for the driver's
or the right front passenger's air bag, or the
air bag covering on the driver's and right front
passenger's seatback, the bag may not work
properly. You may have to replace the air bag
module in the steering wheel, both the air bag
module and the instrument panel for the right
front passenger's air bag, or both the air bag
module and seatback for the driver's and right
front passenger's side impact air bag. Do not
open or break the air bag coverings.

1-32 Servicing Your Air Bag-Equipped Vehicle
Air bags affect how your vehicle should be serviced.
There are parts of the air bag systems in several places
around your vehicle. Your dealer and the service
manual have information about servicing your vehicle
and the air bag systems. To purchase a service manual,
see ªService and Owner Publicationsº in the Index.
CAUTION:
For up to 10 minutes after the ignition key is
turned off and the battery is disconnected,
an air bag can still inflate during improper
service. You can be injured if you are close to an
air bag when it inflates. Avoid yellow connectors.
They are probably part of the air bag systems.
Be sure to follow proper service procedures, and
make sure the person performing work for you is
qualified to do so.
The air bag systems do not need regular maintenance.
Adding Equipment to Your Air
Bag-Equipped Vehicle
Q:If I add a push bumper or bicycle rack to the
front of my vehicle, will it keep the air bags
from working properly?
A:As long as the push bumper or bicycle rack is
attached to your vehicle so that the vehicle's basic
structure isn't changed, it's not likely to keep the
air bags from working properly in a crash.
Q:Is there anything I might add to the front or
sides of the vehicle that could keep the air bags
from working properly?
A:Yes. If you add things that change your vehicle's
frame, bumper system, front end or side sheet
metal or height, they may keep the air bag system
from working properly. Also, the air bag system
may not work properly if you relocate any of the
air bag sensors. If you have any questions about
this, you should contact Customer Assistance
before you modify your vehicle. The phone
numbers and addresses for Customer Assistance
are in Step Two of the Customer Satisfaction
Procedure in this manual. See ªCustomer
Satisfaction Procedureº in the Index.

2-5
Your vehicle has one
double
-sided key for the
ignition, door locks and side
storage boxes.
Your vehicle also has a key
that locks and unlocks only
the center floor console.If you ever lose your keys, your dealer will be able to
assist you with obtaining replacements.
In an emergency contact Cadillac Roadside Service. See
ªRoadside Serviceº in the Index for more information.
If you ever lock your keys in your vehicle, you may be
able to have your doors unlocked automatically with
the OnStar

system if you have an active OnStar
subscription. For more information see ªOnStarº in
the Index.

2-9
Changes or modifications to this system by other than an
authorized service facility could void authorization to
use this equipment.
At times you may notice a decrease in range. This is
normal for any remote keyless entry system. If the
transmitter does not work or if you have to stand closer
to your vehicle for the transmitter to work, try this:

Check the distance. You may be too far from your
vehicle. You may need to stand closer during rainy
or snowy weather.

Check the location. Other vehicles or objects may be
blocking the signal. Take a few steps to the left or
right, hold the transmitter higher, and try again.

Check to determine if battery replacement is
necessary. See the instructions that follow.

If you're still having trouble, see your dealer or a
qualified technician for service.Operation
UNLOCK: Pressing this button once will unlock the
driver's door. The parking lamps will flash and the
interior lights will come on. Pressing UNLOCK again
within three seconds will cause the remaining doors to
unlock. The parking lamps will flash and the interior
lights will come on.
LOCK: Pressing this button once will lock all of the
doors. Press LOCK again within three seconds and the
horn will chirp.
Operating the keyless entry transmitter may interact
with the theft
-deterrent system. See ªContent-Theft
Deterrentº in the Index.
Remote Panic Alarm
When the button with the horn symbol on the keyless
entry transmitter is pressed, the horn will sound and the
headlamps and taillamps will flash for up to 30 seconds.
This can be turned off by pressing the horn button again,
waiting for 30 seconds, or starting the vehicle.

2-25
If a door is opened without the key or the remote keyless
entry transmitter, the alarm will go off. Your vehicle's
headlamps will flash and the horn will sound for about
two minutes, then will turn off to save the battery power.
Remember, the theft
-deterrent system won't activate if
you lock the doors with a key or use the manual door
lock. It activates only if you use a power door lock
switch with the door open, or with the remote keyless
entry transmitter. You should also remember that you
can start your vehicle with the correct ignition key if the
alarm has been set off.
Here's how to avoid setting off the alarm by accident:

If you don't want to activate the theft
-deterrent
system, the vehicle should be locked with the door
key after the doors are closed.

Always unlock a door with a key, or use the remote
keyless entry transmitter. Unlocking a door any
other way will set off the alarm if the system has
been armed.
If you set off the alarm by accident, unlock any door
with the key. You can also turn off the alarm by pressing
UNLOCK on the remote keyless entry transmitter or by
placing the key in the ignition and turning it to START.
Testing the Alarm
The alarm can be tested by following these steps:
1. From inside the vehicle, lower the driver's window
and open the driver's door.
2. Activate the system by locking the doors with the
power door lock switch while the door is open, or
with the remote keyless entry transmitter.
3. Get out of the vehicle, close the door and wait for
the SECURITY message to go out.
4. Then reach in through the window, unlock the
door with the manual door lock and open the door.
This should set off the alarm.
If the alarm does not sound when it should but the
vehicle's headlamps flash, check to see if the horn
works. The horn fuse may be blown. To replace the fuse,
see ªFuses and Circuit Breakersº in the Index.
If the alarm does not sound or the vehicle's headlamps
do not flash, the vehicle should be serviced by an
authorized service center.

2-26
Passlock

Your vehicle is equipped with the Passlock
theft
-deterrent system.
Passlock is a passive theft
-deterrent system. Passlock
enables fuel to the engine if the ignition lock cylinder
is turned with a valid key. If a correct key is not used
or the ignition lock cylinder is tampered with, fuel is
disabled.
If the engine stalls and the SECURITY message flashes,
wait until the light stops flashing before trying to restart
the engine. Remember to release the key from START
as soon as the engine starts.
If the engine is running and the SECURITY message
comes on, you will be able to restart the engine if you
turn the engine off. However, your Passlock system is
not working properly and must be serviced by your
dealer. Your vehicle is not protected by Passlock at this
time. You may also want to check the fuse (see ªFuses
and Circuit Breakersº in the Index). See your dealer
for service.
In an emergency, call the Cadillac Roadside Service
Center. See ªRoadside Serviceº in the Index.
New Vehicle ªBreak-Inº
NOTICE:
Your vehicle doesn't need an elaborate
ªbreak
-in.º But it will perform better in
the long run if you follow these guidelines:

Keep your speed at 55 mph (88 km/h) or
less for the first 500 miles (805 km).

Don't drive at any one speed
-- fast or
slow
-- for the first 500 miles (805 km).
Don't make full
-throttle starts.

Avoid making hard stops for the first
200 miles (322 km) or so. During this time
your new brake linings aren't yet broken
in. Hard stops with new linings can mean
premature wear and earlier replacement.
Follow this breaking
-in guideline every
time you get new brake linings.

Don't tow a trailer during break
-in.
See ªTowing a Trailerº in the Index for
more information.

2-27
Ignition Positions
You can use your key to turn your ignition switch to
five different positions.
A (ACCESSORY): This position allows you to use
things like the radio, power windows and the windshield
wipers when the engine is off. Push in the key and turn
it toward you.B (LOCK): This position locks your ignition and
transmission. It's a theft
-deterrent feature. You will only
be able to remove your key when the ignition is turned
to LOCK.
NOTICE:
If your key seems stuck in LOCK and you can't
turn it, be sure you are using the correct key;
if so, is it all the way in? Turn the key only with
your hand. Using a tool to force it could break
the key or the ignition switch. If none of this
works, then your vehicle needs service.
C (OFF): This position lets you turn off the engine.
Use OFF if you must have your vehicle in motion
while the engine is off (for example, if your vehicle is
being pushed).
D (RUN): This is the position for driving.
E (START): This position starts your engine.

2-84
OnStar
System (If Equipped)
OnStar is a vehicle communications system that offers a
variety of services and provides a one
-touch hands-free
communication link between you and the OnStar Center.
To receive OnStar services, a service subscription
agreement is required and an additional fee may be
required. Services are available 24 hours a day, 7 days a
week. For more information, call 1
-888-ONSTAR-7
(1
-888-667-8277).
OnStar Services Button: Press this button once
to contact an advisor who will be able to assist you with
these services. If you are not quickly connected, the
system will automatically reset and redial. This ensures
connection to the center; there is no additional action
required. Press the Communication button to cancel the
automatic redial.
Emergency Button: In an emergency situation,
press the emergency service button. Upon receiving the
call, an advisor at the center will locate your vehicle and
assess the situation. If necessary, the advisor will alert
the nearest emergency service provider.
Communication Button: Press this button at
the end of a call. Also press this button to answer a call
from the center, or cancel a call if one of the other
buttons is accidentally pressed. This button is also used
to access OnStar Personal Calling and Virtual Advisor
services. See the OnStar owner package for more
information.
Volume Control: You can control the volume of the
OnStar System using either the volume knob on the
radio or using the steering wheel controls.
Telltale Light: This light will indicate the status of
the system. A solid green light will come on when you
start the vehicle to let you know that the system is on
and is ready to make or receive calls.
If the light blinks green it means that an incoming or
outgoing call is in progress. Press the Communication
button if you notice the light blinking and you are not
on a call.

2-85
The light will be red in the event of an OnStar system
malfunction. If this occurs press the OnStar Services
button to attempt to contact an advisor. If the connection
is made, the advisor will assist you with steps to take to
make sure that the system is functioning properly. If you
cannot contact the advisor, take your vehicle to your
dealership as soon as possible for assistance.
Cellular Antenna: The cellular antenna on the outside
of your vehicle is critical to effective communications
using the OnStar system. Optimum cellular reception
can be obtained when the mast is straight up and down.
OnStar Services
The following services are available within OnStar
service plans. Your vehicle comes with a specific
one
-year service plan that allows use of some or all of
the following services.

Automatic Notification of Air Bag
Deployment: If an air bag deploys, a priority
emergency signal is sent automatically to the center.
An advisor will locate your vehicle's position, try to
contact you and assist you in the situation. If the
center is unable to contact you, an emergency service
provider will be contacted.
Stolen Vehicle Tracking: Call the center at
1
-888-4-ONSTAR (1-888-466-7827) to report
your vehicle stolen. The system can then attempt to
locate and track your vehicle and the advisor will
assist the proper authorities.

Roadside Assistance with Location: For vehicle
breakdowns, press the OnStar Services button. An
advisor will contact the appropriate help.

Remote Diagnostics: If an instrument panel light
comes on, press the OnStar Services button. An
advisor can perform a check of the engine on
-board
computer, and recommend what action needs to
be taken.

OnStar MED
-NET: Med-Net can store your
personal medical history and provide it to emergency
personnel if necessary. (Requires activation and an
additional fee.)

Accident Assist: An advisor can provide
step
-by-step guidance following an accident.

2-86

Remote Door Unlock: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to unlock itself. The
advisor can delay unlocking your vehicle. Remote
Door Unlock is disabled 48 hours after the vehicle is
parked to maintain the battery charge.

Vehicle Locator Service: To contact the center, call
1
-888-4-ONSTAR. You will be required to provide
your security information. An advisor will send a
command to your vehicle to sound the horn and/or
flash the lamps.

Route Support: An advisor can provide directions
or guidance to most places you want to go.
In addition, they can help you locate gas stations,
rest areas, ATMs, hospitals, hotels, stores, eateries
and more.

Ride Assist: An advisor can locate transportation in
the event that you are unable to drive.

Concierge Services: The concierge advisor can
obtain tickets, reservations or help with vacation/trip
planning and other unique items and services.
OnStar System Limitations
Complete limitations can be found on the subscriber
services agreement.
In order to provide you with excellent service, calls with
the OnStar Center may be monitored or recorded.
OnStar Service is:

available in the 48 contiguous United States, Alaska,
Hawaii and Canada;

available when the vehicle is within the operating
range of a cellular provider;

subject to limitations caused by atmospheric
conditions, such as severe weather or topographical
conditions, such as mountainous terrain.

subject to cellular carrier equipment limitations.
Global positioning capabilities will not be available if
satellite signals are obstructed.
OnStar will not function if the vehicle's battery is
discharged or disconnected. It may also be inoperative
if the vehicle is in an accident and the OnStar or vehicle
electrical system components are damaged.
Some OnStar services are provided by existing
governmental emergency service providers. OnStar will
receive your call and use reasonable effort to contact an
appropriate provider. OnStar cannot promise that the
providers will respond in a timely manner or at all.