phone CADILLAC ESCALADE EXT 2007 3.G Owner's Manual

Overseas — Customer Assistance
Please contact the local General Motors
Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and
U.S. Virgin Islands) — Customer
Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 of the cost of eligible
aftermarket adaptive equipment required for
your vehicle, such as hand controls or a
wheelchair/scooter lift.
The offer is available for a very limited period of
time from the date of vehicle purchase/lease.
For more details, or to determine your vehicle’s
eligibility, visit gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text telephone (TTY) users, call 1-800-833-9935.
General Motors of Canada also has a Mobility
Program. Call 1-800-GM-DRIVE (463-7483)
for details. TTY users call 1-800-263-3830.
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Roadside Service Availability
Wherever you drive in the United States or
Canada, an advisor is available to assist you over
the phone. A dealer technician, if available, can
travel to your location within a 30 mile (50 km)
radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Service Representative:
A description of the problem
Name, home address, home telephone
number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number
(VIN), odometer reading, and date of deliveryWhile we hope you never have the occasion to
use our service, it is added security while traveling
for you and your family. Remember, we are
only a phone call away. In the United States or
Canada, customers call Roadside Service:
1-800-882-1112. Any customer who has access to
a (TTY) or a conventional teletypewriter can
communicate with Cadillac by dialing from the
United States or Canada1-888-889-2438— daily,
24 hours.
Cadillac and General Motors of Canada Limited
reserve the right to limit services or reimbursement
to an owner or driver when, in their sole discretion,
the claims become excessive in frequency or type
of occurrence.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited
Warranty. Cadillac and General Motors of Canada
Limited reserve the right to make any changes
or discontinue the Roadside Service program
at any time without notication.
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If your vehicle cannot be driven, know where
the towing service will be taking it. Get a
card from the tow truck operator or write down
the driver’s name, the service’s name, and
the phone number.
Remove any valuables from your vehicle
before it is towed away. Make sure this
includes your insurance information and
registration if you keep these items in your
vehicle.
Gather the important information you will
need from the other driver. Things like name,
address, phone number, driver’s license
number, vehicle license plate, vehicle make,
model and model year, Vehicle Identication
Number (VIN), insurance company and
policy number, and a general description of
the damage to the other vehicle.
If possible, call your insurance company from
the scene of the accident. They will walk you
through the information they will need. If
they ask for a police report, phone or go to
the police department headquarters the
next day and you can get a copy of the report
for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not
be necessary. This is especially true if there
are no injuries and both vehicles are driveable.
Choose a reputable collision repair facility
for your vehicle. Whether you select a
GM dealer or a private collision repair facility
to x the damage, make sure you are
comfortable with them. Remember, you will
have to feel comfortable with their work
for a long time.
Once you have an estimate, read it carefully
and make sure you understand what work
will be performed on your vehicle. If you have
a question, ask for an explanation. Reputable
shops welcome this opportunity.
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Climate Control System
Dual Automatic......................................... 219
Outlet Adjustment..................................... 224
Clock.......................................................... 218
Collision Damage Repair............................. 556
Comfort Guides, Rear Safety Belt................. 35
Compass............................................143, 145
Content Theft-Deterrent............................... 118
Control of a Vehicle..................................... 326
Coolant
Engine Temperature Gage........................ 235
Heater, Engine......................................... 128
Surge Tank Pressure Cap........................ 422
Cooled Seats................................................ 11
Cooling System........................................... 426
Cruise Control............................................. 201
Cruise Control Light.................................... 241
Cupholder(s)................................................ 166
Customer Assistance Information
Courtesy Transportation........................... 552
Customer Assistance for Text
Telephone (TTY) Users......................... 546
Customer Assistance Offices.................... 546
Customer Satisfaction Procedure.............. 542
GM Mobility Reimbursement Program...... 547
Reporting Safety Defects to
General Motors..................................... 561Customer Assistance Information (cont.)
Reporting Safety Defects to the
Canadian Government.......................... 561
Reporting Safety Defects to the
United States Government.................... 560
Roadside Service..................................... 548
Service Publications Ordering
Information........................................... 562
D
Daytime Running Lamps............................. 209
Defensive Driving........................................ 322
Delayed Locking.......................................... 102
Differential, Locking..................................... 329
Doing Your Own Service Work.................... 398
Dome Lamp Override.................................. 212
Dome Lamps............................................... 212
Door
Delayed Locking...................................... 102
Locks....................................................... 101
Power Door Locks................................... 102
Programmable Automatic Door Locks....... 102
Rear Door Security Locks........................ 103
Driver
Position, Safety Belt................................... 23
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