CADILLAC FLEETWOOD 1996 2.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Replacement Parts
Air Cleaner ................... AC Type A1096C
Fuel Filter
.......................... 10253745
Engine Oil Filter
................ AC Type PF52
PCV Valve ................... AC Type CV895C
Spark Plugs (Gap 0.050)
......... AC Type 41-943
Thermostat
......................... 12555290
Wiper Blade (RightLeft)
. 10283603 (22") (565 mm)
Tire Pressure, Sizes
See the Tire Certification Information Label on the
driver's
door
Wheel Nuts
Wheel Nut Torque ........... 100 lb-ft (140 N-m)
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Refrigerant (R-134a) ................................................... 1.75 lbs (0.79 kg)
Not all air conditioning refrigerants are the same.
If the air conditioning system in your vehicle needs refrigerant,
be sure the proper refrigerant is used.
If you're not sure, ask your Cadillac dealer.
Automatic Transmission (4L60-E) Pan Removal
........................................................ 5.0 quarts (4.7 L)
Overhaul .......................................................... 11.2 quarts (10.6 L)
Engine Oil and Filter Change ............................................ 5.0 quarts (4.7 L)
Cooling System ..................................................... 16.4 quarts (15.5 L)
Heavy-Duty Cooling ................................................. 16.9 quarts (1 5.9 L)
FuelTank ...................... ....................................... 23gallons(87L)
Power Steering
....................................................... 0.7 quarts (0.65 L)
Rear Axle
8.5"/8.6"
............................................................ 4.3 pints (2.0L)
9.5" (Limousine) ...................................................... 5.5 pints (2.6 L)
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Downloaded from www.Manualslib.com manuals search engine Vehicle Dimensions (Approximate)
Wheel Base ........................................................ 122 inches (310 cm)
Length
............................................................ 225inches(571cm)
Height
.............................................................. 57inches(148cm)
Width
.............................................................. 77inches(196cm)
FrontTread
.......................................................... 62inches(157cm)
RearTread
.......................................................... 61inches(155cm)
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Section 7 Customer Assistance Information
Here you will 5nd out how to contact Cadillac if you need
assistance.
This section also tells you how to obtain service
publications and how to report any safety defects.
This section includes information on:
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The Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Service
Gold Key Courtesy Transportation
BBB Auto Line - Alternative Dispute
Resolution Program
Reporting Safety Defects Service and Owner Publications
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to your
dealer and Cadillac. Normally, any concern you may
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have with your velucle can be handled by your selling or
servicing dealer. Your dealer has the facility, trained
technicians, special tools and up-to-date information to
promptly address any issue which may arise. Cadillac
has empowered its dealers to make decisions and repair
vehicles, and they are eager to resolve your concern to
your complete satisfaction.
If your concern has not been
resolved to your satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a
member of dealership management. Normally, concerns
can be quickly resolved at that level.
If the matter has
already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of the dealership or the
General Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without further
help, contact the Cadillac Customer Assistance Center,
24 hours a day, by calling 1-800-458-8006. In Canada,
contact GM of Canada Customer Assistance Center in
Oshawa by calling 1-800-263-3777 (English) or
1-800-263-7854 (French). For help outside
of the
United 'States an&%anada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
1-800-496-9993 (Spanish)
In the U.S. Virgin Islands: 1-800-496-9994
In the Dominican Republic: 1-800-75 1-4135
(English) or 1-800-75 1-4136 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
In all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call GM North American
Virgin
Islands: 1-800-534-0122
Export Sales
in Canada at 1-905-644-4112
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Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage
of contacting a Cadillac
advisor and, when appropriate, a Cadillac trained
dealer technician who will provide on-site service. Each technician travels
with
a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service can be reached by dialing 1-800-882-1 112,24 hours
a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge
if the Cadillac is no
longer under warranty.
Cadillac Owner Privileges
Roadside Service provides several Cadillac Owner
Privileges
Rvl at “no charge,” throughout your
1996 Cadillac Warranty Period -- 48 Months, or
50,000 Miles/80,000 Kilometers.

Downloaded from www.Manualslib.com manuals search engine Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
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Flat Tire Change (Covers change only)
Trip Interruption -- If your trip is interrupted
due to a warranty failure, incidental expenses
may be reimbursed during the
48 months or
50,000 miles/80,000 kilometers warranty period.
Items covered
are hotel, meals and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada,
an advisor is available to assist you over the phone.
A dealer technician, if available, can travel to your
location within a
30 mile/50 kilometer radius, of a
participating Cadillac dealership.
If beyond this radius,
we will arrange to have your car towed to the nearest
Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1 112. An experienced Roadside
Service Advisor will assist you and request
the
following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
The model year, vehicle identification number and
calling from
date
of delivery
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Downloaded from www.Manualslib.com manuals search engine Roadside Service for the Hearing or Speech
Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to
a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-800-833-CMCC
-- daily, 24 hours.
Our Cadillac Dealer Technician network is ready and
able to assist Cadillac customers at roadside.
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Downloaded from www.Manualslib.com manuals search engine Gold Key Courtesy Transportation
Qne of your Cadillac Owner Privileges is Gold Key
Courtesy Transportation. It’s one more example of
Cadillac’s commitment to provide the services you
expect and deserve
as a Cadillac owner.
Gold
Key Courtesy Transportation helps you get where
you need to be when your Cadillac is in the dealership
for warranty service.*
Courtesy Vehicle
Gold Key Courtesy Transportation provides you with
transportation if your car requires warranty repairs.
Shuttle Service
Warranty work can frequently be handled in one
day, but there is no reason for you to wait around.
Cadillac helps eliminate inconvenience to you with
transportation alternatives.
Gold Key Courtesy Transportation provides shuttle
service for same day warranty work. Your Cadillac
dealer can get you where you need to be with minimal
interruption
of your daily schedule.*
In Canada, for warranty repairs during the Complete
Vehicle Coverage period in the New Vehicle Limited
Warranty, interim transportation may be available under
the Courtesy Transportation Program. Please consult
your dealer for details.
Miscellaneous Service
Gold Key Courtesy Transportation also provides
various reimbursements for overnight repairs, such
as transportation obtained independently, cab fare
or reasonable fuel expenses for a ride provided by
another individual.*
*Please ask about specific Gold Key Courtesy
Transportation benefits offered
by your Cadillac dealer:
Your dealer will provide you with a courtesy vehicle if
one is available.
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