tow CADILLAC SRX 2008 1.G Repair Manual

Roadside Service
In the United States or Canada, call1-800-882-1112.
Text Telephone (TTY), U.S. only, call 1-888-889-2438.
Service is available 24 hours a day, 365 days a year.
As the owner of a new Cadillac vehicle, you are
automatically enrolled in the Cadillac Roadside
Service
®program.
Who Is Covered?
Roadside Service coverage is for the vehicle operator,
regardless of ownership. In Canada, a person driving
this vehicle without the consent of the owner is not
eligible for coverage.
Cadillac Owner Privileges™
The following services are provided in the U.S. and
Canada up to 5 years/100,000 miles (160 000 km),
whichever occurs rst, and, in Canada only, up
to a maximum coverage of $100. These services
are provided at a nominal charge if the vehicle is
no longer within the Powertrain warranty.
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Powertrain Warranty — 5 years/100,000 miles
(160 000 km).Emergency Road Service is performed on site for the
following situations:
Fuel Delivery:Delivery of enough fuel for the
vehicle to get to the nearest service station
(approximately $5 in Canada). In Canada, for safety
reasons, propane and other alternative fuels will not
be provided through this service.
Lock-out Service:Lock-out service will be covered
at no charge if you are unable to gain entry into your
vehicle. A remote unlock may be available if you
have an active OnStar
®subscription. To ensure
security, the driver must present personal
identication before lock-out service is provided.
In Canada, the vehicle registration is also required.
Emergency Tow From a Public Roadway or
Highway:Tow to the nearest dealership for warranty
service or in the event of a vehicle-disabling crash.
Winch-out assistance is provided when the vehicle is
mired in sand, mud, or snow.
Flat Tire Change:Installation of a spare tire in good
condition, when equipped and properly inated, is
covered at no charge. The customer is responsible
for the repair or replacement of the tire if not covered
by a warrantable failure.
Jump Start:A battery jump start is covered at no
charge if the vehicle does not start.
7-8

Trip Routing Service:Upon request, Cadillac
Roadside Service will send you detailed, computer
personalized maps, highlighting your choice of either
the most direct route or the most scenic route to your
destination, anywhere in North America, along with
helpful travel information pertaining to your trip.
Please allow three weeks before your planned
departure date. In Canada, trip routing requests
will be limited to six per calendar year.
Trip Interruption Benets and Assistance:If your
trip is interrupted due to a warranty failure, incidental
expenses may be reimbursed during the 60 months/
100,000 miles (160 000 km) warranty period. Items
covered are hotel, meals, and rental car.
Alternative Service (Canada only):There may be
times when Roadside Service cannot provide timely
assistance. Your advisor may authorize you to
secure local emergency road service, and you will
be reimbursed up to $100 upon submission of the
original receipt to Cadillac Roadside Service
®.
Cadillac and General Motors of Canada Limited reserve
the right to limit services or reimbursement to an
owner or driver when, in their sole discretion, the claims
become excessive in frequency or type of occurrence.
Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available,
a Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership. Each
technician travels with a specially equipped service
vehicle complete with the necessary Cadillac parts
and tools required to handle most roadside repairs.
7-9

Calling for Assistance
For prompt and efficient assistance when calling,
please provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of the
vehicle
Odometer reading, Vehicle Identication
Number (VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State, Provincial
or Federal law, and mounting, dismounting or changing of
snow tires, chains, or other traction devices.Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited
reserve the right to make any changes or discontinue
the Roadside Service program at any time without
notication.
Scheduling Service Appointments
When your vehicle requires warranty service, contact
your dealer/retailer and request an appointment.
By scheduling a service appointment and advising your
service consultant of your transportation needs, your
dealer/retailer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership/retailer,
let them know this, and ask for instructions.
If the dealer/retailer requests that you simply drop the
vehicle off for service, you are urged to do so as early in
the work day as possible to allow for the same day repair.
7-10

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection to
your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket collision
parts. When purchasing insurance, we recommend that
you assure your vehicle will be repaired with GM original
equipment collision parts. If such insurance coverage
is not available from your current insurance carrier,
consider switching to another insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged
at the end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are
all right. If you are uninjured, make sure that no
one else in your vehicle, or the other vehicle,
is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-8for
more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
7-14

Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer
or a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable
with their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage Repair
Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its repair.
If you have a pre-determined repair facility of choice, take
your vehicle there, or have it towed there. Specify to the
facility that any required replacement collision parts be
original equipment parts, either new Genuine GM parts or
recycled original GM parts. Remember, recycled parts
will not be covered by your GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair using
aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts. Remember
if your vehicle is leased you may be obligated to have the
vehicle repaired with Genuine GM parts, even if your
insurance coverage does not pay the full cost.
7-15

I
Ignition Positions.............................................2-25
Infants and Young Children, Restraints...............1-35
Ination - Tire Pressure...................................5-59
Instrument Panel
Overview..................................................... 3-4
Instrument Panel (I/P)
Brightness..................................................3-19
Cluster.......................................................3-32
J
Jump Starting.................................................5-40
K
Keyless Entry System....................................... 2-4
Keys............................................................... 2-3
L
Labeling, Tire Sidewall.....................................5-53
Lamps
Exterior Lighting Battery Saver......................3-19
Reading.....................................................3-20Lap-Shoulder Belt...........................................1-26
LATCH System
Child Restraints...........................................1-43
Level Control..................................................4-40
Liftgate, Power...............................................2-13
Light
Airbag Readiness........................................3-34
Antilock Brake System Warning.....................3-39
Brake System Warning.................................3-38
Charging System.........................................3-37
Cruise Control.............................................3-46
Engine Coolant Temperature Warning.............3-40
Fog Lamp..................................................3-45
Highbeam On.............................................3-46
Lights On Reminder.....................................3-46
Malfunction Indicator....................................3-42
Oil Pressure...............................................3-44
Passenger Airbag Status Indicator..................3-35
Safety Belt Reminders..................................3-33
Security.....................................................3-45
TCS Warning Light......................................3-39
Tire Pressure..............................................3-41
Tow/Haul Mode...........................................3-46
Traction Control System (TCS) Warning..........3-39
Lighting
Entry.........................................................3-19
Parade Dimming..........................................3-19
7

PASS-Key®III+..............................................2-22
PASS-Key®III+ Operation................................2-22
Perchlorate Materials Requirements,
California..................................................... 5-4
Power
Door Locks.................................................2-10
Electrical System.......................................5-100
Liftgate......................................................2-13
Lumbar Controls........................................... 1-4
Retained Accessory (RAP)............................2-26
Seat............................................................ 1-3
Steering Fluid.............................................5-33
Windows....................................................2-17
Privacy..........................................................7-18
Event Data Recorders..................................7-19
Navigation System.......................................7-20
OnStar.......................................................7-20
Radio Frequency Identication.......................7-20
Programmable Automatic Door Locks.................2-11
R
Radio Frequency Identication (RFID),
Privacy......................................................7-20
Radios..........................................................3-70
Radio(s)........................................................3-75Radios
Navigation/Radio System,
see Navigation Manual..............................3-90
Rear Seat Audio..........................................3-90
Reception...................................................3-93
Setting the Time..........................................3-71
Theft-Deterrent............................................3-92
Reading Lamps..............................................3-20
Rear Air Conditioning System...........................3-29
Rear Axle......................................................5-46
Limited-Slip.................................................. 4-7
Rear Door Security Locks................................2-12
Rear Seat Audio (RSA)....................................3-90
Rear Seat Entertainment System.......................3-90
Rear Seat Operation.......................................1-11
Rear Side Window Antenna..............................3-94
Rear Windshield Washer/Wiper.........................3-11
Rearview Mirror, Automatic Dimming with
OnStar
®.....................................................2-41
Rearview Mirror, Automatic Dimming with
OnStar
®and Compass.................................2-41
Reclining Seatbacks.......................................... 1-6
Recommended Fluids and Lubricants.................6-12
Recreational Vehicle Towing.............................4-39
Remote Keyless Entry (RKE) System.................. 2-4
Remote Keyless Entry (RKE) System, Operation . . . 2-5
Remote Vehicle Start........................................ 2-7
10

Removing the Flat Tire and Installing
the Spare Tire.............................................5-80
Removing the Spare Tire and Tools...................5-77
Reporting Safety Defects
Canadian Government..................................7-16
General Motors...........................................7-17
United States Government............................7-16
Restraint System Check
Checking the Restraint Systems....................1-72
Replacing Restraint System Parts
After a Crash..........................................1-73
Retained Accessory Power (RAP)......................2-26
Roadside
Service........................................................ 7-8
Rocking Your Vehicle to Get it Out....................4-33
Routing, Engine Drive Belt...............................6-15
Running the Engine While Parked.....................2-40
SSafety Belt
Reminder Light............................................3-33
Safety Belts
Care of......................................................5-94
How to Wear Safety Belts Properly................1-18
Lap-Shoulder Belt........................................1-26
Safety Belt Extender....................................1-32
Safety Belt Use During Pregnancy.................1-31
Safety Belts Are for Everyone.......................1-13Safety Warnings and Symbols.............................. iii
Scheduled Maintenance..................................... 6-4
Seats
Head Restraints............................................ 1-9
Heated Seats............................................... 1-4
Memory, Mirrors............................................ 1-5
Power Lumbar.............................................. 1-4
Power Seats................................................. 1-3
Rear Seat Operation....................................1-11
Reclining Seatbacks...................................... 1-6
Stowable Seat............................................1-12
Secondary Latch System.................................5-84
Securing a Child Restraint
Rear Seat Position......................................1-49
Right Front Seat Position..............................1-52
Security Light.................................................3-45
Service........................................................... 5-3
Accessories and Modications......................... 5-3
Adding Equipment to the Outside
of Your Vehicle.......................................... 5-5
California Pershlorate Materials Requirements . . . 5-4
California Proposition 65 Warning.................... 5-4
Doing Your Own Work................................... 5-4
Engine Soon Light.......................................3-42
Publications Ordering Information...................7-17
Service, Scheduling Appointments.....................7-10
Servicing Your Airbag-Equipped Vehicle..............1-70
Sheet Metal Damage.......................................5-97
Shifting Into Park (P).......................................2-36
11

Shifting Out of Park (P)...................................2-38
Signals, Turn and Lane-Change.......................... 3-8
Spare Tire
Compact....................................................5-90
Installing....................................................5-80
Removing...................................................5-77
Storing.......................................................5-87
Specications, Capacities...............................5-111
Speedometer..................................................3-33
StabiliTrak
®System.......................................... 4-7
Start Vehicle, Remote....................................... 2-7
Starting the Engine.........................................2-26
Steering.......................................................... 4-8
Steering Wheel Controls, Audio.........................3-92
Steering Wheel, Heated..................................... 3-7
Steering Wheel, Tilt Wheel................................. 3-6
Storage Areas
Cargo Management System..........................2-59
Center Console Storage Area........................2-57
Cupholder(s)...............................................2-57
Glove Box..................................................2-57
Luggage Carrier..........................................2-58
Stowable Seat................................................1-12
Stuck in Sand, Mud, Ice, or Snow.....................4-32
Sun Visors.....................................................2-20
Sunroof.................................................2-59, 2-61
T
Tachometer....................................................3-33
TCS Warning Light..........................................3-39
Theft-Deterrent, Radio.....................................3-92
Theft-Deterrent System....................................2-20
Theft-Deterrent Systems...................................2-20
PASS-Key
®III+...........................................2-22
PASS-Key®III+ Operation.............................2-22
Tilt Wheel........................................................ 3-6
Time, Setting..................................................3-71
Tire
Pressure Light.............................................3-41
Tires.............................................................5-51
Aluminum or Chrome-Plated Wheels,
Cleaning.................................................5-96
Buying New Tires........................................5-68
Chains.......................................................5-74
Changing a Flat Tire....................................5-76
Cleaning....................................................5-96
Compact Spare Tire.....................................5-90
Different Size..............................................5-70
High-Speed Operation..................................5-60
If a Tire Goes Flat.......................................5-75
Ination - Tire Pressure................................5-59
Inspection and Rotation................................5-66
12

Tires (cont.)
Installing the Spare Tire................................5-80
Pressure Monitor Operation...........................5-62
Pressure Monitor System..............................5-61
Removing the Flat Tire.................................5-80
Removing the Spare Tire and Tools...............5-77
Secondary Latch System..............................5-84
Storing a Flat or Spare Tire and Tools............5-87
Tire Sidewall Labeling..................................5-53
Tire Terminology and Denitions....................5-56
Uniform Tire Quality Grading.........................5-70
Wheel Alignment and Tire Balance.................5-72
Wheel Replacement.....................................5-72
When It Is Time for New Tires......................5-67
Winter Tires................................................5-52
Tow/Haul Mode...............................................2-33
Tow/Haul Mode Light.......................................3-46
Towing
Recreational Vehicle.....................................4-39
Towing a Trailer..........................................4-41
Your Vehicle...............................................4-39Traction
Control System (TCS).................................... 4-5
Control System Warning Light.......................3-39
Limited-Slip Rear Axle.................................... 4-7
Magnetic Ride Control................................... 4-6
StabiliTrak
®System....................................... 4-7
Transmission
Fluid, Automatic...........................................5-23
Transmission Operation, Automatic....................2-30
Turn and Lane-Change Signals.......................... 3-8
Turn Signal/Multifunction Lever........................... 3-7
U
Ultrasonic Rear Parking Assist (URPA)...............2-45
Uniform Tire Quality Grading............................5-70
Universal Home Remote System.......................2-50
Operation...................................................2-50
Using this Manual............................................... iii
13