tow CADILLAC STS 2008 1.G Repair Manual

Cadillac Technician Roadside Service
(U.S. only)
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner in the United States with the advantage of
contacting a Cadillac advisor and, where available,
a Cadillac trained dealer technician who can provide
on-site service.
A dealer technician will travel to your location within a
30 mile radius of a participating Cadillac dealership.
If beyond this radius, we will arrange to have your
car towed to the nearest Cadillac dealership.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Calling for Assistance
For prompt and efficient assistance when calling, please
provide the following to the Roadside Service
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number of
the vehicle
Odometer reading, Vehicle Identication Number
(VIN), and delivery date of the vehicle
Description of the problem
Towing and Road Service Exclusions
Specically excluded from Roadside Service coverage
are towing or services for vehicles operated on a
non-public roadway or highway, nes, impound towing
caused by a violation of local, Municipal, State,
Provincial or Federal law, and mounting, dismounting or
changing of snow tires, chains, or other traction devices.
Roadside Service is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Cadillac and General Motors of Canada Limited reserve
the right to make any changes or discontinue the
Roadside Service program at any time without
notication.
7-8

Insuring Your Vehicle
Protect your investment in your GM vehicle with
comprehensive and collision insurance coverage.
There are signicant differences in the quality of
coverage afforded by various insurance policy terms.
Many insurance policies provide reduced protection
to your GM vehicle by limiting compensation for damage
repairs by using aftermarket collision parts. Some
insurance companies will not specify aftermarket
collision parts. When purchasing insurance, we
recommend that you assure your vehicle will be repaired
with GM original equipment collision parts. If such
insurance coverage is not available from your current
insurance carrier, consider switching to another
insurance carrier.
If your vehicle is leased, the leasing company may
require you to have insurance that assures repairs with
Genuine GM Original Equipment Manufacturer (OEM)
parts or Genuine Manufacturer replacement parts.
Read your lease carefully, as you may be charged at
the end of your lease for poor quality repairs.
If a Crash Occurs
Here is what to do if you are involved in a crash.
Try to relax and then check to make sure you are all
right. If you are uninjured, make sure that no one else
in your vehicle, or the other vehicle, is injured.
If there has been an injury, call emergency services
for help. Do not leave the scene of a crash until all
matters have been taken care of. Move your vehicle
only if its position puts you in danger or you are
instructed to move it by a police officer.
Give only the necessary and requested information
to police and other parties involved in the crash.
Do not discuss your personal condition, mental frame
of mind, or anything unrelated to the crash. This will
help guard against post-crash legal action.
If you need roadside assistance, call GM Roadside
Assistance. SeeRoadside Service on page 7-6
for more information.
If your vehicle cannot be driven, know where the
towing service will be taking it. Get a card from the
tow truck operator or write down the driver’s name,
the service’s name, and the phone number.
Remove any valuables from your vehicle before it is
towed away. Make sure this includes your insurance
information and registration if you keep these items
in your vehicle.
7-12

Gather the important information you will need from
the other driver. Things like name, address, phone
number, driver’s license number, vehicle license
plate, vehicle make, model and model year, Vehicle
Identication Number (VIN), insurance company and
policy number, and a general description of the
damage to the other vehicle.
If possible, call your insurance company from the
scene of the crash. They will walk you through the
information they will need. If they ask for a police
report, phone or go to the police department
headquarters the next day and you can get a copy of
the report for a nominal fee. In some states/provinces
with “no fault” insurance laws, a report may not be
necessary. This is especially true if there are no
injuries and both vehicles are driveable.
Choose a reputable collision repair facility for your
vehicle. Whether you select a GM dealer/retailer or
a private collision repair facility to x the damage,
make sure you are comfortable with them.
Remember, you will have to feel comfortable with
their work for a long time.
Once you have an estimate, read it carefully and
make sure you understand what work will be
performed on your vehicle. If you have a question,
ask for an explanation. Reputable shops welcome
this opportunity.
Managing the Vehicle Damage
Repair Process
In the event that your vehicle requires damage repairs,
GM recommends that you take an active role in its
repair. If you have a pre-determined repair facility of
choice, take your vehicle there, or have it towed there.
Specify to the facility that any required replacement
collision parts be original equipment parts, either new
Genuine GM parts or recycled original GM parts.
Remember, recycled parts will not be covered by your
GM vehicle warranty.
Insurance pays the bill for the repair, but you must live
with the repair. Depending on your policy limits, your
insurance company may initially value the repair
using aftermarket parts. Discuss this with your repair
professional, and insist on Genuine GM parts.
Remember if your vehicle is leased you may be
obligated to have the vehicle repaired with Genuine
GM parts, even if your insurance coverage does not
pay the full cost.
If another party’s insurance company is paying for the
repairs, you are not obligated to accept a repair
valuation based on that insurance company’s collision
policy repair limits, as you have no contractual limits with
that company. In such cases, you can have control of
the repair and parts choices as long as cost stays within
reasonable limits.
7-13

R
Radio Frequency Identication (RFID), Privacy......7-17
Radios..........................................................3-98
Radio(s).......................................................3-100
Radios
Navigation/Radio System, see
Navigation Manual..................................3-117
Radio Personalization.................................3-117
Reception.................................................3-123
Setting the Time..........................................3-99
Theft-Deterrent..........................................3-121
Rainsense™ II Wipers.....................................3-15
Reading Lamps..............................................3-42
Rear Axle......................................................5-51
Limited-Slip.................................................. 4-8
Rear Climate Control System............................3-54
Rear Door Security Locks................................2-15
Rear Heated Seats........................................... 1-7
Rearview Mirror, Automatic Dimming..................2-40
Rearview Mirror, Automatic Dimming
with OnStar
®..............................................2-40
Rearview Mirror, Automatic Dimming
with OnStar
®and Compass..........................2-41
Rearview Mirror with Compass and Temperature..... 1-7Reclining Seatbacks, Power............................... 1-4
Recommended Fluids and Lubricants.................6-13
Recreational Vehicle Towing.............................4-31
Remote, Keyless Access System........................ 2-5
Remote Vehicle Start.......................................2-12
Removing the Flat Tire and Installing
the Spare Tire.............................................5-99
Removing the Spare Tire and Tools...................5-98
Replacement Bulbs.........................................5-55
Replacement, Windshield.................................5-55
Reporting Safety Defects
Canadian Government..................................7-14
General Motors...........................................7-14
United States Government............................7-14
Restraint System Check
Checking the Restraint Systems....................1-66
Replacing Restraint System Parts
After a Crash..........................................1-67
Retained Accessory Power (RAP)......................2-29
Roadside
Service........................................................ 7-6
Rocking Your Vehicle to Get it Out....................4-26
Routing, Engine Drive Belt...............................6-16
Run-Flat Tires................................................5-65
Running the Engine While Parked.....................2-39
10

Storage Areas
Center Console Storage Area........................2-58
Convenience Net.........................................2-58
Cupholder(s)...............................................2-58
Glove Box..................................................2-58
Stuck in Sand, Mud, Ice, or Snow.....................4-25
Sun Visors.....................................................2-22
Sunroof.........................................................2-58
T
Tachometer....................................................3-59
TCS Warning Light..........................................3-65
Telescopic Steering Column, Power Tilt Wheel...... 3-7
Theft-Deterrent, Radio....................................3-121
Theft-Deterrent System....................................2-22
Theft-Deterrent Systems...................................2-22
Immobilizer.................................................2-26
Immobilizer Operation...................................2-26
Time, Setting..................................................3-99
Tire
Pressure Light.............................................3-67
Tires.............................................................5-57
Aluminum or Chrome-Plated Wheels,
Cleaning...............................................5-112
Buying New Tires........................................5-76
Chains.......................................................5-82
Changing a Flat Tire....................................5-96Tires (cont.)
Cleaning...................................................5-113
Compact Spare Tire...................................5-106
Different Size..............................................5-78
High-Speed Operation..................................5-68
If a Tire Goes Flat.......................................5-86
Ination - Tire Pressure................................5-66
Inspection and Rotation................................5-73
Installing the Spare Tire................................5-99
Lifting Your Vehicle......................................5-83
Pressure Monitor Operation...........................5-70
Pressure Monitor System..............................5-68
Removing the Flat Tire.................................5-99
Removing the Spare Tire and Tools...............5-98
Run-Flat.....................................................5-65
Storing a Flat or Spare Tire and Tools..........5-104
Tire Sealant and Compressor Kit...................5-87
Tire Sidewall Labeling..................................5-59
Tire Terminology and Denitions....................5-62
Uniform Tire Quality Grading.........................5-79
Wheel Alignment and Tire Balance.................5-80
Wheel Replacement.....................................5-80
When It Is Time for New Tires......................5-75
Winter Tires................................................5-58
Towing
Recreational Vehicle.....................................4-31
Towing a Trailer..................................4-34, 4-40
Your Vehicle...............................................4-31
12