phone CADILLAC XLR 2005 1.G User Guide

Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. SeeSafety Belts: They Are for
Everyone on page 1-5.
Defensive driving really means “be ready for anything.”
On city streets, rural roads, or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task — such as concentrating on a cellular telephone call,reading, or reaching for something on the oor — makes
proper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.Drunken Driving
Death and injury associated with drinking and driving is
a national tragedy. It is the number one contributor
to the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive a
vehicle:
Judgment
Muscular Coordination
Vision
Attentiveness
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
5-2

Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reections from trees, telephone
poles, or other vehicles, and raindrops dimple the water’s
surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just is not a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
Notice:If you drive too quickly through deep
puddles or standing water, water can come in
through your engine’s air intake and badly damage
your engine. Never drive through water that is
slightly lower than the underbody of your vehicle. If
you cannot avoid deep puddles or standing water,
drive through them very slowly.
Driving Through Flowing Water
{CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through owing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of
owing water can carry away a smaller vehicle.
If this happens, you and other vehicle
occupants could drown. Do not ignore police
warning signs, and otherwise be very cautious
about trying to drive through owing water.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you
pass another vehicle. Allow yourself more clear
room ahead, and be prepared to have your
view restricted by road spray.
Have good tires with proper tread depth. SeeTires
on page 6-46.
5-19

Run-Flat Tires
Your vehicle, when new, had run-at tires. There’s no
spare tire, no tire changing equipment and no place to
store a tire in the vehicle. Run-at tires perform so well
without any air that a Tire Pressure Monitor (TPM) is
used to alert you if a tire has lost pressure.
If a tire goes at, you won’t need to stop on the side of
the road to change the tire. You can just keep on
driving. The shorter the distance you drive and the
slower the speed, the greater the chance that the tire will
not have to be replaced. If you drive on a deated
run-at tire for 50 miles (80 km) or less and at speeds of
55 mph (90 km/h) or less, there is a good chance that
the tire can be repaired. The tire can operate effectively
with no air pressure for up to 125 miles (201 km) at
speeds up to 55 mph (90 km/h), but the tire would then
have to be replaced. When a tire is lled with air, it
provides a cushion between the road and the wheel.
Because you won’t have this cushion when driving on a
deated tire, try to avoid potholes that could damage
your wheel and require replacement of it.Some road hazards can damage a tire beyond repair.
This damage could occur even before you’ve driven
on the tire in a deated condition. When a tire has been
damaged, or if you’ve driven any distance on a
run-at tire, check with an authorized run-at tire service
center to determine whether the tire can be repaired
or should be replaced. To maintain your vehicle’s run-at
feature, all replacement tires must be self-supporting
tires. As soon as possible, contact the nearest
authorized GM or run-at servicing facility for inspection
and repair or replacement. To locate the nearest GM
or run-at servicing facility, call Roadside Assistance.
For phone numbers and Roadside Service details
seeRoadside Service on page 8-6.
6-52

Customer Assistance and Information...............8-2
Customer Satisfaction Procedure......................8-2
Online Owner Center......................................8-3
Customer Assistance for Text Telephone (TTY)
Users........................................................8-4
Customer Assistance Offices............................8-4
GM Mobility Reimbursement Program................8-5
Roadside Service...........................................8-6
Courtesy Transportation...................................8-7
Vehicle Data Collection and Event Data
Recorders..................................................8-9Reporting Safety Defects................................8-11
Reporting Safety Defects to the United States
Government..............................................8-11
Reporting Safety Defects to the Canadian
Government..............................................8-11
Reporting Safety Defects to
General Motors.........................................8-11
Service Publications Ordering Information.........8-12
Section 8 Customer Assistance and Information
8-1

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1838
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. Specic vehicle information can be found in
one place.
The Online Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual (United States only).
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members (United States only).
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com
(United States) or My GM Canada within
www.gmcanada.com (Canada).
8-3

Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Cadillac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate with
Cadillac by dialing: 1-800-833-CMCC (2622). (TTY users
in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Cadillac encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to
write to Cadillac, the letter should be addressed
to Cadillac’s Customer Assistance Center.
United States— Customer Assistance
Cadillac Customer Assistance Center
Cadillac Motor Car Division
P.O. Box 33169
Detroit, MI 48232-5169
1-800-458-8006
1-800-833-2622 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada — Customer Assistance
General Motors of Canada Limited
Canadian Cadillac Customer Communication Centre,
163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-888-446-2000
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-882-1112
8-4

Overseas — Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries
(Except Puerto Rico and U.S. Virgin
Islands) — Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
GM Mobility Reimbursement
Program
This program, available to qualied applicants, can
reimburse you up to $1,000 toward eligible aftermarket
driver’s or passenger’s adaptive equipment you may
require for your vehicle, such as hand controls and
wheelchair/scooter lifts.
The offer is available for a limited period of time from the
date of vehicle purchase/lease. For more details, or to
determine your vehicle’s eligibility, visit gmmobility.com
or call the GM Mobility Assistance Center at
1-800-323-9935. Text telephone (TTY) users, call
1-800-833-9935.
GM of Canada also has a Mobility Program. Call
1-800-GM-DRIVE (463-7483) for details. TTY users call
1-800-263-3830.
8-5

Roadside Service
Cadillac’s exceptional Roadside Service is more than an
auto club or towing service. It provides every Cadillac
owner with the advantage of contacting a Cadillac
advisor and, where available, a Cadillac trained dealer
technician who can provide on-site service.
Each technician travels with a specially equipped
service vehicle complete with the necessary Cadillac
parts and tools required to handle most roadside repairs.
Cadillac Roadside Service
®can be reached by dialing
1-800-882-1112, 24 hours a day, 365 days a year. This
service is provided at no charge for any warranty-covered
situation and for a nominal charge if the Cadillac is no
longer under warranty. Roadside Service is available only
in the United States and Canada.
Cadillac Owner Privileges™
Roadside Service provides several Cadillac Owner
Privileges™ at “no charge,” throughout yourCadillac
Warranty Period — 48 months/50,000 miles (80 000 km).
Emergency Road Service is performed on site for the
following situations:
Towing Service
Battery Jump Starting
Lock Out Assistance
Fuel Delivery
Flat Tire Change (Covers change only)
Trip Interruption — If your trip is interrupted due to
a warranty failure, incidental expenses may be
reimbursed during the 48 months/50,000 miles
(80 000 km) warranty period. Items covered
are hotel, meals, and rental car.
Roadside Service Availability
Wherever you drive in the United States or Canada, an
advisor is available to assist you over the phone. A dealer
technician, if available, can travel to your location within a
30 mile (50 km) radius of a participating Cadillac
dealership. If beyond this radius, we will arrange to have
your car towed to the nearest Cadillac dealership.
Reaching Roadside Service
Dial the toll-free Roadside Service number:
1-800-882-1112. A Roadside Service Advisor will assist
you and request the following information:
A description of the problem
Name, home address, home telephone number
Location of your Cadillac and number you are
calling from
The model year, Vehicle Identication Number (VIN),
mileage, and date of delivery
8-6

Roadside Service for the Hearing or
Speech Impaired
Roadside Service is prepared to assist owners who have
hearing difficulties or are speech impaired. Cadillac has
installed special telecommunication devices called Text
Telephone (TTY) in the Roadside Service Center.
Any customer who has access to a (TTY) or a
conventional teletypewriter can communicate with
Cadillac by dialing from the United States or Canada
1-888-889-2438 — daily, 24 hours.
Courtesy Transportation
Cadillac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Scheduling Service Appointments
When your vehicle requires warranty service, you should
contact your dealer and request an appointment. By
scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
8-7

Child Restraints (cont.)
Securing a Child Restraint in the Passenger
Seat Position...........................................1-32
Top Strap...................................................1-27
Cigarette Lighter.............................................3-39
Cleaning
Aluminum or Chrome-Plated Wheels..............6-76
Exterior Lamps/Lenses.................................6-74
Fabric/Carpet..............................................6-70
Finish Care.................................................6-74
Glass Surfaces............................................6-73
Instrument Panel.........................................6-72
Interior Plastic Components...........................6-72
Leather......................................................6-72
Speaker Covers..........................................6-73
Tires..........................................................6-76
Underbody Maintenance...............................6-77
Vinyl..........................................................6-72
Washing Your Vehicle...................................6-74
Weatherstrips..............................................6-73
Windshield and Wiper Blades........................6-75
Wood Panels..............................................6-72
Climate Control System
Air Filter, Passenger Compartment.................3-45
Dual..........................................................3-40
Outlet Adjustment........................................3-45Control of a Vehicle.......................................... 5-5
Convenience Net............................................2-44
Coolant
Engine Temperature Gage............................3-54
Heater, Engine............................................2-24
Surge Tank Pressure Cap.............................6-23
Cooled Seats................................................... 1-3
Cooling System..............................................6-26
Courtesy Lamps.............................................3-33
Cruise Control, Adaptive..................................3-16
Cruise Control Lever.......................................3-12
Cupholder(s)..................................................2-42
Customer Assistance Information
Courtesy Transportation.................................. 8-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 8-4
Customer Assistance Offices........................... 8-4
Customer Satisfaction Procedure..................... 8-2
GM Mobility Reimbursement Program............... 8-5
Reporting Safety Defects to General Motors.......8-11
Reporting Safety Defects to the Canadian
Government............................................8-11
Reporting Safety Defects to the United States
Government............................................8-11
Roadside Service.......................................... 8-6
Service Publications Ordering Information........8-12
3