phone CADILLAC XT4 2019 Owner's Guide
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2019, Model line: XT4, Model: CADILLAC XT4 2019Pages: 381, PDF Size: 6.4 MB
Page 360 of 381

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
356 ONSTAR
Security
If equipped, OnStar provides these
services:
.With Stolen Vehicle Assistance,
OnStar Advisors can use GPS to
pinpoint the vehicle and help
authorities quickly recover it.
. With Remote Ignition Block,
if equipped, OnStar can block the
engine from being restarted.
. With Stolen Vehicle Slowdown,
if equipped, OnStar can work with
law enforcement to gradually slow
the vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked
and the vehicle alarm sounds, a
notification by text, e-mail, or phone
call will be sent. If the vehicle is
stolen, an OnStar Advisor can work
with authorities to recover the vehicle.
OnStar Additional
Information
In-Vehicle Audio Messages
Audio messages may play important
information at the following times:
.Prior to vehicle purchase. Press
Q
to set up an account.
. After change in ownership and at
90 days.
Transferring Service
PressQto request account transfer
eligibility information. The Advisor
can cancel or change account
information.
Selling/Transferring the Vehicle
Call 1-888-4ONSTAR (1-888-466-7827)
immediately to terminate your OnStar
or connected services if the vehicle is
disposed of, sold, transferred, or if the
lease ends.
Reactivation for Subsequent
Owners
PressQand follow the prompts to
speak to an Advisor as soon as
possible. The Advisor will update
vehicle records and explain OnStar or
connected service options.
How OnStar Service Works
Automatic Crash Response,
Emergency Services, Crisis Assist,
Stolen Vehicle Assistance, Remote
Services, Roadside Assistance, and
Hands-Free Calling are available on
most vehicles. Not all OnStar services
are available everywhere or on all
vehicles. For more information, a full
description of OnStar services, system
limitations, and OnStar User Terms,
Privacy Statement, and Software
Terms:
. Call 1-888-4ONSTAR
(1-888-466-7827).
. See www.onstar.com (U.S.).
. See www.onstar.ca (Canada).
. Call TTY 1-877-248-2080.
. Press
Qto speak with an Advisor.
Page 361 of 381

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
ONSTAR 357
OnStar or connected services cannot
work unless the vehicle is in a place
where OnStar has an agreement with
a wireless service provider for service
in that area. The wireless service
provider must also have coverage,
network capacity, reception, and
technology compatible with OnStar or
connected services. Service involving
location information about the vehicle
cannot work unless GPS signals are
available, unobstructed, and
compatible with the OnStar hardware.
OnStar or connected services may not
work if the OnStar equipment is not
properly installed or it has not been
properly maintained. If equipment or
software is added, connected,
or modified, OnStar or connected
services may not work. Other
problems beyond the control of
OnStar—such as hills, tall buildings,
tunnels, weather, electrical system
design and architecture of the vehicle,
damage to the vehicle in a crash,
or wireless phone network congestion
or jamming —may prevent service.
See Radio Frequency Statement 0350.Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages.
Press
Qand ask for an Advisor.
Advisors are available in English,
Spanish, and French. Available
languages may vary by country.
Page 368 of 381

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
364 CONNECTED SERVICES
On some vehicles, Wi-Fi can also be
managed from the Wi-Fi
Hotspot menu.
MyCadillac Mobile App (If Available)
Download the myCadillac mobile app
to compatible Apple and Android
smartphones. Cadillac users can
access the following services from a
smartphone:
.Remotely start/stop the vehicle,
if factory-equipped.
. Lock/unlock doors, if equipped
with automatic locks.
. Activate the horn and lamps.
. Check the vehicle’s fuel level, oil
life, or tire pressure,
if factory-equipped with the Tire
Pressure Monitor System.
. Send destinations to the vehicle.
. Locate the vehicle on a map (U.S.
market only).
. Turn the vehicle's Wi-Fi hotspot
on/off, manage settings, and
monitor data consumption,
if equipped. .
Locate a dealer and schedule
service.
. Request roadside assistance.
. Set a parking reminder with pin
drop, take a photo, make a note,
and set a timer.
. Connect with Cadillac on social
media.
Features are subject to change. For
myCadillac mobile app information
and compatibility, see my.cadillac.com.
An active OnStar or connected service
plan may be required. A compatible
device, factory-installed remote start,
and power locks are required. Data
rates apply. See www.onstar.com for
details and system limitations.
Remote Services
Contact an OnStar Advisor to unlock
the doors or sound the horn and flash
the lamps.
Marketplace
OnStar Advisors can provide offers
from restaurants and retailers on your
route, help locate hotels, or book a
room. These services vary by market.
OnStar Hands-Free Calling
Make and receive calls with the
built-in wireless calling service, which
requires available minutes.
Functionality of the Voice Command
button may vary by vehicle and
region. For some vehicles, press
=to
open the OnStar app on the
infotainment display, then select
Hands-Free calling. For other vehicles
press
=as follows.
Make a Call
1. Press
=. System responds:
“OnStar ready.”
2. Say “Call.”System responds: “Call.
Please say the name or number
to call.”
3. Say the entire number without pausing, including a “1”and the
area code. System responds: “OK,
calling.”
Calling 911 Emergency
1. Press=. System responds:
“OnStar ready.”
Page 372 of 381

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
368 INDEX
Compact Spare Tire . . . . . . . . . . . . . . . . . 308
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 363
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 365
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 362
Connections Connected Services . . . . . . . . . . . . . . . 363
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Control of a Vehicle . . . . . . . . . . . . . . . . 175
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 52
Coolant Engine Temperature Gauge . . . . . . 130
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
Cooling System . . . . . . . . . . . . . . . . . . . . . 262
Cornering Lamps . . . . . . . . . . . . . . . . . . . 162
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 162
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 346
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 206 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Cruise Control, Adaptive . . . . . . . . . . . 209
Customer Assistance . . . . . . . . . . . . . . . 343 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Text Telephone (TTY) Users . . . . . 343
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 349
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 340
D
Damage Repair, Collision . . . . . . . . . . . 347
Danger, Warning, and Caution . . . . . . . . 3
Data CollectionInfotainment System . . . . . . . . . . . . . 353
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353
Data Recorders, Event . . . . . . . . . . . . . . 352
Daytime Running Lamps (DRL) . . . 160
Defensive Driving . . . . . . . . . . . . . . . . . . . 174
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 40
Diagnostics Connected Services . . . . . . . . . . . . . . . 365
Distracted Driving . . . . . . . . . . . . . . . . . . 174
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 162
Door Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 142 Door (cont'd)
Delayed Locking . . . . . . . . . . . . . . . . . . . . 40
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 40
Drive Belt Routing, Engine . . . . . . . . . 339
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 200, 270
Driver Assistance Systems . . . . . . . . . 217
Driver Behavior . . . . . . . . . . . . . . . . . . . . . 173
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 142
Driver Mode Control . . . . . . . . . . . . . . . . 205
Driver Mode Control Light . . . . . . . . . 139
Driving Assistance Systems . . . . . . . . . . . . . . . 226
Characteristics andTowing Tips . . . . . . . . . . . . . . . . . . . . . 240
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Environment . . . . . . . . . . . . . . . . . . . . . . 173
For Better Fuel Economy . . . . . . . . . . . 26
Hill and Mountain Roads . . . . . . . . 178
If the Vehicle is Stuck . . . . . . . . . . . . 179
Loss of Control . . . . . . . . . . . . . . . . . . . . 176
Off-Road Recovery . . . . . . . . . . . . . . . . 176
Vehicle Load Limits . . . . . . . . . . . . . . 180
Wet Roads . . . . . . . . . . . . . . . . . . . . . . . . . 177
Winter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
Page 378 of 381

Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
12017481) - 2019 - CRC - 11/5/18
374 INDEX
SeatsHead Restraints . . . . . . . . . . . . . . . . . . . . . 62
Heated and Ventilated Front . . . . . . . 69
Heated, Rear . . . . . . . . . . . . . . . . . . . . . . . . 72
Lumbar Adjustment, Front . . . . . . . . . 64
Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Power Adjustment, Front . . . . . . . . . . 64
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Reclining Seatbacks . . . . . . . . . . . . . . . . 65
Securing Child Restraints . . . . .106, 108
Security Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356
Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Vehicle Alarm . . . . . . . . . . . . . . . . . . . . . . . 50
Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Accessories andModifications . . . . . . . . . . . . . . . . . . . . 254
Doing Your Own Work . . . . . . . . . . . 254
Maintenance Records . . . . . . . . . . . . 336
Maintenance, General Information . . . . . . . . . . . . . . . . . . . . . . 324
Parts Identification Label . . . . . . . . 337
Scheduling Appointments . . . . . . . . 346
Service Electric Parking Brake
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Services Special Application . . . . . . . . . . . . . . . 331 Servicing the Airbag . . . . . . . . . . . . . . . . . 91
Shifting
Into Park . . . . . . . . . . . . . . . . . . . . . . . . . . 190
Out of Park . . . . . . . . . . . . . . . . . . . . . . . . 190
Side Blind Zone Alert (SBZA) . . . . . . 232
Signals, Turn and Lane-Change . . . . 161
Spare Tire Compact . . . . . . . . . . . . . . . . . . . . . . . . . . . 308
Special Application Services . . . . . . . 331
Specifications and Capacities . . . . . . 338
Speedometer . . . . . . . . . . . . . . . . . . . . . . . . 129
StabiliTrak OFF Light . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Start Assist, Hill . . . . . . . . . . . . . . . . . . . . 203
Start Vehicle, Remote . . . . . . . . . . . . . . . 36
Starter Switch Check . . . . . . . . . . . . . . . 270
Starting the Engine . . . . . . . . . . . . . . . . . 186
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175 Heated Wheel . . . . . . . . . . . . . . . . . . . . . 117
Wheel Adjustment . . . . . . . . . . . . . . . . 117
Wheel Controls . . . . . . . . . . . . . . . . . . . 117
Stop/Start System . . . . . . . . . . . . . . . . . . 187
Storage Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Storage Areas
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Cargo Cover . . . . . . . . . . . . . . . . . . . . . . . 113
Center Console . . . . . . . . . . . . . . . . . . . . 112 Storage Areas (cont'd)
Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . 111
Roof Rack System . . . . . . . . . . . . . . . . 114
Sunglasses . . . . . . . . . . . . . . . . . . . . . . . . . 112
Umbrella . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Storage Compartments . . . . . . . . . . . . . 111
Struts Gas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Stuck Vehicle . . . . . . . . . . . . . . . . . . . . . . . 179
Summer Tires . . . . . . . . . . . . . . . . . . . . . . . 283
Sun Visors . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Sunglass Storage . . . . . . . . . . . . . . . . . . . . 112
Sunroof . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Engine Air Filter Life . . . . . . . . . . . . . 260
Forward Collision Alert (FCA) . . . . 226
Infotainment . . . . . . . . . . . . . . . . . 165, 353
Roof Rack . . . . . . . . . . . . . . . . . . . . . . . . . 114
Systems Driver Assistance . . . . . . . . . . . . . . . . . 217
T
Tachometer . . . . . . . . . . . . . . . . . . . . . . . . . 129
Text Telephone (TTY) Users . . . . . . . 343
Theft-Deterrent Systems . . . . . . . . . . . . 51