infotainment manual CADILLAC XT4 2020 Owner's Guide
[x] Cancel search | Manufacturer: CADILLAC, Model Year: 2020, Model line: XT4, Model: CADILLAC XT4 2020Pages: 372, PDF Size: 6.25 MB
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13527548) - 2020 - CRC - 9/5/19
214 DRIVING AND OPERATING
APA will instruct the vehicle to stop
once a large enough space is found.
Follow the displayed instructions.
Shift to R (Reverse) to engage
automatic steering. The steering wheel
will vibrate briefly as a reminder to
remove hands from the steering
wheel. APA uses idle speed and
braking to park. If idle speed is not
sufficient, gently press the accelerator.
Check surroundings and be prepared
to stop to avoid vehicles, pedestrians,
or objects not detected by the system.
In case the driver brakes, APA will not
disengage. Manual steering by the
driver automatically disengages APA.
Vehicle speed is limited to a
maximum of 5 km/h (3 mph) during
the parking maneuver.
A progress arrow displays the status
of the parking maneuver. Depending
on the space size, additional
maneuvers may be required, and there
will be additional instructions. When
changing gears, allow the automatic
steering to complete before continuing
the parking maneuver. APA will beep
and display a PARKING COMPLETE
message. Apply the brakes and place
the vehicle in P (Park).APA may automatically disengage if:
.
The steering wheel is used by the
driver.
. The maximum allowed speed is
exceeded.
. The parking brake is applied or the
vehicle is shifted into P (Park).
. There is a failure with the APA
system.
. Electronic stability control or
antilock brakes are activated.
. A high priority vehicle message is
displayed in the DIC.
. The driver opens the door with an
unbuckled seat belt.
The brake holds the vehicle until the
parking brake or brake is applied,
or the vehicle is shifted into P (Park).
To cancel APA, press
Oagain.
When the System Does Not Seem to
Work Properly
The APA system may require a short
period of driving along curves to
calibrate.
Rear Pedestrian Alert
Under certain conditions, this feature
can provide alerts for a pedestrian
within the system’s range directly
behind the vehicle. This feature only
works in R (Reverse) below 12 km/h
(8 mph), and detects pedestrians up to
8 m (26 ft) away during daytime
driving. During nighttime driving,
feature performance is very limited.
Rear Pedestrian Alert Indicator
When a pedestrian is detected within
the system’s range directly behind the
vehicle, this symbol flashes amber on
the infotainment display, along with
two beeps from the rear, or if
equipped, two pulses from both sides
of the driver seat. When a pedestrian
is detected close to the vehicle, the
symbol flashes red on the
infotainment display, along with seven
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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336 CUSTOMER INFORMATION
Customer
Information
Customer Information
Customer SatisfactionProcedure . . . . . . . . . . . . . . . . . . . . . . . 336
Customer Assistance Offices . . . . 338
Customer Assistance for Text Telephone (TTY) Users . . . . . . . . . 338
Online Owner Center . . . . . . . . . . . . . 339
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . 339
Roadside Service . . . . . . . . . . . . . . . . . 340
Scheduling Service Appointments . . . . . . . . . . . . . . . . . . . 341
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . 342
Collision Damage Repair . . . . . . . . . 343
Publication Ordering Information . . . . . . . . . . . . . . . . . . . . . 345
Radio Frequency Statement . . . . . 345
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . 346
Reporting Safety Defects to the Canadian Government . . . . . . . . . 346 Reporting Safety Defects to
General Motors . . . . . . . . . . . . . . . . . 347
Vehicle Data Recording and
Privacy
Vehicle Data Recording andPrivacy . . . . . . . . . . . . . . . . . . . . . . . . . . . 347
Cybersecurity . . . . . . . . . . . . . . . . . . . . . 347
Event Data Recorders . . . . . . . . . . . . 348
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Infotainment System . . . . . . . . . . . . . 349
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Cadillac. Normally, any concerns with
the sales transaction or the operation
of the vehicle will be resolved by your
dealer's sales or service departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE : Discuss your concern
with a member of dealership
management. Normally, concerns can
be quickly resolved at that level. If the
matter has already been reviewed with
the sales, service or parts manager,
contact the owner of your dealership
or the general manager.
STEP TWO : If after contacting a
member of dealership management, it
appears your concern cannot be
resolved by your dealership without
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CUSTOMER INFORMATION 345
Insurance pays the bill for the repair,
but you must live with the repair.
Depending on your policy limits, your
insurance company may initially value
the repair using aftermarket parts.
Discuss this with the repair
professional, and insist on Genuine
GM parts. Remember, if the vehicle is
leased, you may be obligated to have
the vehicle repaired with Genuine GM
parts, even if your insurance coverage
does not pay the full cost.
If another party's insurance company
is paying for the repairs, you are not
obligated to accept a repair valuation
based on that insurance company's
collision policy repair limits, as you
have no contractual limits with that
company. In such cases, you can have
control of the repair and parts choices
as long as the cost stays within
reasonable limits.Publication Ordering
Information
Service Manuals
Service manuals have the diagnosis
and repair information on the engine,
transmission, axle, suspension, brakes,
electrical system, steering system,
body, etc.
Customer Literature
Owner’s manuals are written
specifically for owners and are
intended to provide basic operational
information about the vehicle. The
owner’s manual includes the
Maintenance Schedule for all models.
Customer literature publications
available for purchase include owner’s
manuals, warranty manuals,
infotainment manuals, and portfolios.
Portfolios include an owner’s manual,
warranty manual, infotainment
manual, if applicable, and zip lock bag
or pouch.
Current and Past Models
Service manuals and customer
literature are available for many
current and past model year GM
vehicles.
To order, call 1-800-551-4123
Monday–Friday, 8:00 a.m.–6:00 p.m.
eastern time
For credit card orders only (VISA,
MasterCard, or Discover), see Helm,
Inc. at: www.helminc.com.
To order by mail, write to:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
Make checks payable in U.S. funds.
Radio Frequency
Statement
This vehicle has systems that operate
on a radio frequency that complies
with Part 15/Part 18 of the Federal
Communications Commission (FCC)
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CUSTOMER INFORMATION 349
request by police or similar
government office; as part of GM's
defense of litigation through the
discovery process; or, as required by
law. Data that GM collects or receives
may also be used for GM research
needs or may be made available to
others for research purposes, where a
need is shown and the data is not tied
to a specific vehicle or vehicle owner.
OnStar
If the vehicle is equipped with OnStar
and has an active service plan,
additional data may be collected and
transmitted through the OnStar
system. This includes information
about the vehicle’s operation;
collisions involving the vehicle; the
use of the vehicle and its features,
including infotainment; and the
location and approximate GPS speed
of the vehicle. Refer to the OnStar
Terms and Conditions and Privacy
Statement on the OnStar website.
SeeOnStar Additional Information
0 352.
Infotainment System
If the vehicle is equipped with a
navigation system as part of the
infotainment system, use of the
system may result in the storage of
destinations, addresses, telephone
numbers, and other trip information.
See the infotainment manual for
information on stored data and for
deletion instructions.
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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350 ONSTAR
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . 350
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . 351
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . 351
OnStar Additional Information
OnStar AdditionalInformation . . . . . . . . . . . . . . . . . . . . . 352
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that
can connect to an OnStar Advisor for
Emergency, Security, Navigation,
Connections, and Diagnostics Services.
OnStar services may require a paid
service plan and data plan. OnStar
requires the vehicle battery and
electrical system, cellular service, and
GPS satellite signals to be available
and operating. OnStar acts as a link to
existing emergency service providers.
OnStar may collect information about
you and your vehicle, including
location information. See OnStar User
Terms, Privacy Statement, and
Software Terms for more details including system limitations at
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
The OnStar system status light is next
to the OnStar buttons. If the status
light is:
.
Solid Green: System is ready.
. Flashing Green: On a call.
. Red: Indicates a problem.
. Off: System is off. PressQtwice
to speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an
Advisor.
Functionality of the Voice Command
button may vary by vehicle and
region.
Press
=to:
. Open the OnStar app on the
infotainment display. See the
infotainment manual for
information on how to use the
OnStar app.
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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ONSTAR 353
Services for People with
Disabilities
Advisors provide services to help with
physical disabilities and medical
conditions.
Press
Qto help:
. Locate a gas station with an
attendant to pump gas.
. Find a hotel, restaurant, etc., that
meets accessibility needs.
. Provide directions to the closest
hospital or pharmacy in urgent
situations.
TTY Users
OnStar has the ability to communicate
to deaf, hard-of-hearing,
or speech-impaired customers while in
the vehicle. The available
dealer-installed TTY system can
provide in-vehicle access to all OnStar
services, except Virtual Advisor and
OnStar Turn-by-Turn Navigation.
If equipped, TTY mode can be turned
on or off by touching Settings, then
Apps, and then Phone. When TTY mode is on, phone calls can be made
or received with OnStar using the
infotainment display.
OnStar Personal Identification
Number (PIN)
A PIN is needed to access some
OnStar services. The PIN will need to
be changed the first time when
speaking with an Advisor. To change
the OnStar PIN, contact an OnStar
Advisor by pressing
Qor calling
1-888-4ONSTAR.
Warranty
OnStar equipment may be warranted
as part of the vehicle warranty.
Languages
The vehicle can be programmed to
respond in multiple languages. Press
Qand ask for an Advisor. Advisors
are available in English, Spanish, and
French. Available languages may vary
by country.
Potential Issues
OnStar cannot perform Remote Door
Unlock or Stolen Vehicle Assistance
after the vehicle has been off
continuously for 10 days without an
ignition cycle. If the vehicle has not
been started for 10 days, OnStar can
contact Roadside Service or a
locksmith to help gain access to the
vehicle.
Global Positioning System (GPS)
. Obstruction of the GPS can occur
in a large city with tall buildings;
in parking garages; around
airports; in tunnels and
underpasses; or in an area with
very dense trees. If GPS signals are
not available, the OnStar system
should still operate to call OnStar.
However, OnStar could have
difficulty identifying the exact
location.
. In emergency situations, OnStar
can use the last stored GPS
location to send to emergency
responders.
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Cadillac XT4 Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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CONNECTED SERVICES 357
Connected Services
Connected Services
Navigation . . . . . . . . . . . . . . . . . . . . . . . . 357
Connections . . . . . . . . . . . . . . . . . . . . . . 358
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . 359
Connected Services
Navigation
Navigation requires a specific OnStar
or connected service plan.
Press
Qto receive Turn-by-Turn
directions or have them sent to the
vehicle’s navigation screen,
if equipped.
Turn-by-Turn Navigation
1. PressQto connect to an
Advisor.
2. Request directions to be downloaded to the vehicle.
3. Follow the voice-guided commands.
Using Voice Commands During a
Planned Route
Functionality of the Voice Command
button, if equipped, may vary by
vehicle and region. For some vehicles,
press
=to open the OnStar app on
the infotainment display. For other
vehicles press
=as follows. Cancel Route
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Cancel route.” System
responds: “Do you want to cancel
directions?”
3. Say “Yes.”System responds: “OK,
request completed, thank you,
goodbye.”
Route Preview
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Route preview.” System
responds with the next three
maneuvers.
Repeat
1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Repeat.” System responds
with the last direction given,
then responds with “OnStar
ready,” then a tone.
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358 CONNECTED SERVICES
Get My Destination1. Press
=. System responds:
“OnStar ready,” then a tone.
2. Say “Get my destination.” System
responds with the address and
distance to the destination, then
responds with “OnStar ready,”
then a tone.
Send Destination to Vehicle
Directions can be sent to the vehicle’s
navigation screen, if equipped.
Press
Q, then ask the Advisor to
download directions to the vehicle’s
navigation system, if equipped. After
the call ends, the navigation screen
will provide prompts to begin driving
directions. Routes that are sent to the
navigation screen can only be
canceled through the navigation
system.
See www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Connections
The following services help with
staying connected. For coverage maps, see
www.onstar.com (U.S.) or
www.onstar.ca (Canada).
Ensuring Security
.
Change the default passwords for
the Wi-Fi hotspot and myCadillac
mobile app. Make these passwords
different from each other and use
a combination of letters and
numbers to increase the security.
. Change the default name of the
SSID (Service Set Identifier). This
is your network’s name that is
visible to other wireless devices.
Choose a unique name and avoid
family names or vehicle
descriptions.
Wi-Fi Hotspot (If Equipped)
The vehicle may have a built-in Wi-Fi
hotspot that provides access to the
Internet and web content at 4G LTE
speed. Up to seven mobile devices can
be connected. A data plan is required.
Use the in-vehicle controls only when
it is safe to do so. 1. To retrieve Wi-Fi hotspot
information, press
=to open
the OnStar app on the
infotainment display, then select
Wi-Fi Hotspot. On some vehicles,
touch Wi-Fi or Wi-Fi Settings on
the screen.
2. The Wi-Fi settings will display the Wi-Fi hotspot name (SSID),
password, and on some vehicles,
the connection type (no Internet
connection, 3G, 4G, 4G LTE), and
signal quality (poor, good,
excellent).
3. To change the SSID or password, press
Qor call 1-888-4ONSTAR
to connect with an Advisor. On
some vehicles, the SSID and
password can be changed in the
Wi-Fi Hotspot menu.
After initial set-up, your vehicle’s
Wi-Fi hotspot will connect
automatically to your mobile devices.
Manage data usage by turning Wi-Fi
on or off on your mobile device, by
using the myCadillac mobile app,
or by contacting an OnStar Advisor.
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362 INDEX
CompartmentsStorage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Compressor Kit, Tire Sealant . . . . . . . 293
Connected Services Connections . . . . . . . . . . . . . . . . . . . . . . . 358
Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . 359
Navigation . . . . . . . . . . . . . . . . . . . . . . . . . 357
Connections Connected Services . . . . . . . . . . . . . . . 358
Control
Traction and ElectronicStability . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Control of a Vehicle . . . . . . . . . . . . . . . . 158
Convex Mirrors . . . . . . . . . . . . . . . . . . . . . . 31
Coolant Engine Temperature Gauge . . . . . . 112
Engine Temperature WarningLight . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Cooling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Cooling System . . . . . . . . . . . . . . . . . . . . . 252
Cornering Lamps . . . . . . . . . . . . . . . . . . . 144
Courtesy Lamps . . . . . . . . . . . . . . . . . . . . . 144
Courtesy Transportation Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 342
Cover Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . 194 Cruise Control (cont'd)
Light . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Cruise Control, Adaptive . . . . . . . . . . . 197
Customer Assistance . . . . . . . . . . . . . . . 338 Offices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 338
Text Telephone (TTY) Users . . . . . 338
Customer Information Publications OrderingInformation . . . . . . . . . . . . . . . . . . . . . . 345
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . 336
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . 347
D
Damage Repair, Collision . . . . . . . . . . . 343
Danger, Warning, and Caution . . . . . . . . 3
Data Collection Infotainment System . . . . . . . . . . . . . 349
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 349
Data Recorders, Event . . . . . . . . . . . . . . 348
Daytime Running Lamps (DRL) . . . 142
Defensive Driving . . . . . . . . . . . . . . . . . . . 158
Delayed Locking . . . . . . . . . . . . . . . . . . . . . 19
Diagnostics Connected Services . . . . . . . . . . . . . . . 359
Distracted Driving . . . . . . . . . . . . . . . . . . 157
Dome Lamps . . . . . . . . . . . . . . . . . . . . . . . . 144 Door
Ajar Light . . . . . . . . . . . . . . . . . . . . . . . . . 124
Delayed Locking . . . . . . . . . . . . . . . . . . . . 19
Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Power Locks . . . . . . . . . . . . . . . . . . . . . . . . . 19
Drive Belt Routing, Engine . . . . . . . . . 335
Drive Systems All-Wheel Drive . . . . . . . . . . . . . . 188, 260
Driver Assistance Systems . . . . . . . . . 206
Driver Behavior . . . . . . . . . . . . . . . . . . . . . 156
Driver Information Center (DIC) . . . . . . . . . . . . . . . . . . . . . . . 124
Driver Mode Control . . . . . . . . . . . . . . . . 193
Driver Mode Control Light . . . . . . . . . 121
Driving Assistance Systems . . . . . . . . . . . . . . . 215
Better Fuel Economy . . . . . . . . . . . . . 157
Characteristics and
Towing Tips . . . . . . . . . . . . . . . . . . . . . 230
Defensive . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Drunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Environment . . . . . . . . . . . . . . . . . . . . . . 156
Hill and Mountain Roads . . . . . . . . 165
If the Vehicle is Stuck . . . . . . . . . . . . 167
Loss of Control . . . . . . . . . . . . . . . . . . . . 160
Off-Road . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Off-Road Recovery . . . . . . . . . . . . . . . . 160
Vehicle Load Limits . . . . . . . . . . . . . . 168
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364 INDEX
Fuel (cont'd)Top Tier . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
Fuses Engine Compartment Fuse
Block . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 266
Fuses and Circuit Breakers . . . . . . . 265
Instrument Panel Fuse Block . . . . 269
G
Garage Door Opener . . . . . . . . . . . . . . . . 136 Programming . . . . . . . . . . . . . . . . . . . . . . 136
Gas Strut(s) . . . . . . . . . . . . . . . . . . . . . . . . . 262
Gauges Engine Coolant Temperature . . . . 112
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Odometer . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Speedometer . . . . . . . . . . . . . . . . . . . . . . 111
Tachometer . . . . . . . . . . . . . . . . . . . . . . . 111
Trip Odometer . . . . . . . . . . . . . . . . . . . . 111
Warning Lights and
Indicators . . . . . . . . . . . . . . . . . . . . . . . . 107
Gear Shifting Light . . . . . . . . . . . . . . . . . 118
General Information Service and Maintenance . . . . . . . . 318
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
Vehicle Care . . . . . . . . . . . . . . . . . . . . . . . 242
Glove Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 GM Mobility Reimbursement
Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 339
H
Hazard Warning Flashers . . . . . . . . . . 143
Head Restraints . . . . . . . . . . . . . . . . . . . . . . 41
Head-up Display . . . . . . . . . . . . . . . . . . . . 127
Headlamps
Aiming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 263
Automatic . . . . . . . . . . . . . . . . . . . . . . . . . 142
Bulb Replacement . . . . . . . . . . . . . . . . 264
Daytime RunningLamps (DRL) . . . . . . . . . . . . . . . . . . . . 142
Flash-to-Pass . . . . . . . . . . . . . . . . . . . . . . 142
High-Beam On Light . . . . . . . . . . . . . . 123
High/Low Beam Changer . . . . . . . . . 142
Lamps On Reminder . . . . . . . . . . . . . . 123
Heated Rear Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Steering Wheel . . . . . . . . . . . . . . . . . . . . . . 99
Heated and Ventilated Front
Seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Heated Mirrors . . . . . . . . . . . . . . . . . . . . . . . 32
Heater Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Heating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
High-Beam On Light . . . . . . . . . . . . . . . . 123
High-Speed Operation . . . . . . . . . . . . . . 280 Hill and Mountain Roads . . . . . . . . . . 165
Hill Start Assist (HSA) . . . . . . . . . . . . . 191
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 244
Horn . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
How to Wear Seat Belts Properly . . . 53
HVAC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
I
Ignition Positions . . . . . . . . . . . . . . . . . . . 172
Immobilizer . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Indicator
Pedestrian Ahead . . . . . . . . . . . . . . . . . 119
Vehicle Ahead . . . . . . . . . . . . . . . . . . . . . 119
Infants and Young Children, Restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Information Publication Ordering . . . . . . . . . . . . . 345
Infotainment . . . . . . . . . . . . . . . . . . . . . . . . 147
Infotainment System . . . . . . . . . . . . . . . 349
Instrument Cluster . . . . . . . . . . . . . . . . . 108
Instrument Panel Overview . . . . . . . . . . . 5
Interior Rearview Mirrors . . . . . . . . . . . 33
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
J
Jump Starting - North America . . . . 306