CHEVROLET AVALANCHE 2011 2.G Owners Manual

Black plate (99,1)Chevrolet Avalanche Owner Manual - 2011
Vehicle Care 10-99
Do not wash the vehicle in direct
sunlight. Use a car washing soap.
Do not use cleaning agents that are
petroleum based or that contain
acid or abrasives, as they can
damage the paint, metal or plastic
on the vehicle. Approved cleaning
products can be obtained from your
dealer. Follow all manufacturers'
directions regarding correct product
usage, necessary safety
precautions and appropriate
disposal of any vehicle care
product.
Rinse the vehicle well, before
washing and after to remove all
cleaning agents completely. If they
are allowed to dry on the surface,
they could stain.
Dry the finish with a soft, clean
chamois or an all-cotton towel to
avoid surface scratches and
water spotting.
High pressure car washes may
cause water to enter the vehicle.
Avoid using high pressure washes
closer than 30 cm (12 inches) to thesurface of the vehicle. Use of power
washers exceeding 8 274 kPa
(1,200 psi) can result in damage or
removal of paint and decals.
Cleaning Exterior Lamps/
Lenses
Use only lukewarm or cold water, a
soft cloth and a car washing soap to
clean exterior lamps and lenses.
Follow instructions under
“Washing
the Vehicle”.
Finish Care
Occasional waxing or mild polishing
of the vehicle by hand may be
necessary to remove residue from
the paint finish. Approved cleaning
products can be obtained from
your dealer.
If the vehicle has a basecoat/
clearcoat paint finish, the clearcoat
gives more depth and gloss to the
colored basecoat. Always use
waxes and polishes that are
non-abrasive and made for a
basecoat/clearcoat paint finish. Notice:
Machine compounding or
aggressive polishing on a
basecoat/clearcoat paint finish
may damage it. Use only
non-abrasive waxes and polishes
that are made for a basecoat/
clearcoat paint finish on the
vehicle.
Foreign materials such as calcium
chloride and other salts, ice melting
agents, road oil and tar, tree sap,
bird droppings, chemicals from
industrial chimneys, etc., can
damage the vehicle's finish if they
remain on painted surfaces. Wash
the vehicle as soon as possible.
If necessary, use non-abrasive
cleaners that are marked safe for
painted surfaces to remove foreign
matter.
Exterior painted surfaces are
subject to aging, weather and
chemical fallout that can take their
toll over a period of years. To help
keep the paint finish looking new,
keep the vehicle garaged or
covered whenever possible.

Black plate (100,1)Chevrolet Avalanche Owner Manual - 2011
10-100 Vehicle Care
Protecting Exterior Bright Metal
Parts
Bright metal parts should be
cleaned regularly to keep their
luster. Washing with water is all that
is usually needed. However, chrome
polish may be used on chrome or
stainless steel trim, if necessary.
Use special care with aluminum
trim. To avoid damaging protective
trim, never use auto or chrome
polish, steam or caustic soap to
clean aluminum. A coating of
wax, rubbed to high polish, is
recommended for all bright metal
parts.
Windshield and Wiper Blades
Clean the outside of the windshield
with glass cleaner.
Clean the rubber blades using a lint
free cloth or paper towel soaked
with windshield washer fluid or a
mild detergent. Wash the windshield
thoroughly when cleaning the
blades. Bugs, road grime, sap
and a buildup of vehicle wash/waxtreatments may cause wiper
streaking. Replace the wiper blades
if they are worn or damaged.
Wipers can be damaged by:
.Extreme dusty conditions
.Sand and salt
.Heat and sun
.Snow and ice, without proper
removal
Aluminum or Chrome-Plated
Wheels and Trim
The vehicle may have either
aluminum or chrome-plated wheels.
Keep the wheels clean using a soft
clean cloth with mild soap and
water. Rinse with clean water. After
rinsing thoroughly, dry with a soft
clean towel. A wax may then be
applied.
Notice:
Chrome wheels and other
chrome trim may be damaged if
the vehicle is not washed after
driving on roads that have been
sprayed with magnesium, calcium or sodium chloride. These
chlorides are used on roads for
conditions such as ice and dust.
Always wash the vehicle's
chrome with soap and water
after exposure.
Notice:
Using strong soaps,
chemicals, abrasive polishes,
cleaners, brushes, or cleaners
that contain acid on aluminum or
chrome-plated wheels, could
damage the surface of the
wheel(s). The repairs would not
be covered by the vehicle
warranty. Use only approved
cleaners on aluminum or
chrome-plated wheels.
The surface of these wheels is
similar to the painted surface of the
vehicle. Do not use strong soaps,
chemicals, abrasive polishes,
abrasive cleaners, cleaners with
acid, or abrasive cleaning brushes
on them because they could
damage the surface. Do not use
chrome polish on aluminum wheels.

Black plate (101,1)Chevrolet Avalanche Owner Manual - 2011
Vehicle Care 10-101
Notice:Using chrome polish on
aluminum wheels could damage
the wheels. The repairs would not
be covered by the vehicle
warranty. Use chrome polish on
chrome wheels only.
Use chrome polish only on
chrome-plated wheels, but avoid
any painted surface of the wheel,
and buff off immediately after
application.
Notice: Driving the vehicle
through an automatic car wash
that has silicone carbide tire
cleaning brushes, could damage
the aluminum or chrome-plated
wheels. The repairs would not be
covered by the vehicle warranty.
Never drive a vehicle that has
aluminum or chrome-plated
wheels through an automatic car
wash that uses silicone carbide
tire cleaning brushes.Tires
To clean the tires, use a stiff brush
with tire cleaner.
Notice: Using petroleum-based
tire dressing products on the
vehicle may damage the paint
finish and/or tires. When applying
a tire dressing, always wipe off
any overspray from all painted
surfaces on the vehicle.
Sheet Metal Damage
If the vehicle is damaged and
requires sheet metal repair or
replacement, make sure the body
repair shop applies anti-corrosion
material to parts repaired or
replaced to restore corrosion
protection.
Original manufacturer replacement
parts will provide the corrosion
protection while maintaining the
vehicle warranty.
Finish Damage
Any stone chips, fractures or deep
scratches in the finish should be
repaired right away. Bare metal will
corrode quickly and may develop
into major repair expense.
Minor chips and scratches can be
repaired with touch-up materials
available from your dealer. Larger
areas of finish damage can be
corrected in your dealer's body and
paint shop.
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.

Black plate (102,1)Chevrolet Avalanche Owner Manual - 2011
10-102 Vehicle Care
At least every spring, flush these
materials from the underbody with
plain water. Clean any areas where
mud and debris can collect. Dirt
packed in close areas of the frame
should be loosened before being
flushed. Your dealer or an
underbody car washing system can
do this.
Underbody Maintenance
Chemicals used for ice and snow
removal and dust control can collect
on the underbody. If these are not
removed, corrosion and rust can
develop on the underbody parts
such as fuel lines, frame, floor pan,
and exhaust system even though
they have corrosion protection.At least every spring, flush these
materials from the underbody with
plain water. Clean any areas where
mud and debris can collect. Dirt
packed in close areas of the frame
should be loosened before being
flushed. Your dealer or an
underbody car washing system
can do this.
Chemical Paint Spotting
Some weather and atmospheric
conditions can create a chemical
fallout. Airborne pollutants can fall
upon and attack painted surfaces on
the vehicle. This damage can take
two forms: blotchy, ring-shaped
discolorations, and small, irregular
dark spots etched into the paint
surface.
Although no defect in the paint job
causes this, we will repair, at no
charge to the owner, the surfaces of
new vehicles damaged by this
fallout condition within 12 months or
20 000 km (12,000 miles) of
purchase, whichever occurs first.
Interior Care
The vehicle's interior will continue to
look its best if it is cleaned often.
Dust and dirt can accumulate on the
upholstery and cause damage to
the carpet, fabric, leather, and
plastic surfaces. Stains should be
removed quickly as extreme heat
could cause them to set rapidly.
Lighter colored interiors may
require more frequent cleaning.
Newspapers and garments that can
transfer color to home furnishings
can also transfer color to the
vehicle's interior.
Remove dust from small buttons
and knobs with a small brush with
soft bristles.
Your dealer has products for
cleaning the vehicle's interior. When
cleaning the vehicle's interior, only
use cleaners specifically designed
for the surfaces that are being
cleaned. Permanent damage can
result from using cleaners on
surfaces for which they were
not intended.

Black plate (103,1)Chevrolet Avalanche Owner Manual - 2011
Vehicle Care 10-103
Apply the cleaner directly to the
cleaning cloth to prevent over-spray.
Remove any accidental over-spray
from other surfaces immediately.
Notice:Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to the
rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and glass
cleaner.
Cleaners can contain solvents that
can become concentrated in the
vehicle's interior. Before using
cleaners, read and adhere to all
safety instructions on the label.
While cleaning the vehicle's interior,
maintain adequate ventilation by
opening the vehicle's doors and
windows. Do not clean the interior using the
following cleaners or techniques:
.Never use a knife or any other
sharp object to remove a soil
from any interior surface.
.Never use a stiff brush. It can
cause damage to the vehicle's
interior surfaces.
.Never apply heavy pressure or
rub aggressively with a cleaning
cloth. Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Use only mild, neutral-pH soaps.
Avoid laundry detergents or
dishwashing soaps with
degreasers. Using too much
soap will leave a residue that
leaves streaks and attracts dirt.
For liquid cleaners, about
20 drops per 3.78 L (1 gal) of
water is a good guide.
.Do not heavily saturate the
upholstery while cleaning.
.Damage to the vehicle's interior
may result from the use of many
organic solvents such as naptha,
alcohol, etc.
The vehicle's interior will continue to
look its best if it is cleaned often.
Dust and dirt can accumulate on the
upholstery and cause damage to
the carpet, fabric, leather, and
plastic surfaces. Stains should be
removed quickly as extreme heat
could cause them to set rapidly.
Lighter colored interiors may require
more frequent cleaning.
Newspapers and garments that can
transfer color to home furnishings
can also transfer color to the
vehicle's interior.
Remove dust from small buttons
and knobs with a small brush with
soft bristles.

Black plate (104,1)Chevrolet Avalanche Owner Manual - 2011
10-104 Vehicle Care
Your dealer has products for
cleaning the vehicle's interior. When
cleaning the vehicle's interior, only
use cleaners specifically designed
for the surfaces that are being
cleaned. Permanent damage can
result from using cleaners on
surfaces for which they were not
intended. Apply the cleaner directly
to the cleaning cloth to prevent
over-spray. Remove any accidental
over-spray from other surfaces
immediately.
Notice:Using abrasive cleaners
when cleaning glass surfaces on
the vehicle, could scratch the
glass and/or cause damage to the
rear window defogger. When
cleaning the glass on the vehicle,
use only a soft cloth and
glass cleaner.
Cleaners can contain solvents that
can become concentrated in the
vehicle's interior. Before using
cleaners, read and adhere to all
safety instructions on the label.
While cleaning the vehicle's interior, maintain adequate ventilation by
opening the vehicle's doors and
windows.
Do not clean the interior using the
following cleaners or techniques:
.Never use a knife or any other
sharp object to remove a soil
from any interior surface.
.Never use a stiff brush. It can
cause damage to the vehicle's
interior surfaces.
.Never apply heavy pressure or
rub aggressively with a cleaning
cloth. Use of heavy pressure can
damage the interior and does
not improve the effectiveness of
soil removal.
.Use only mild, neutral‐pH soaps.
Avoid laundry detergents or
dishwashing soaps with
degreasers. Using too much
soap will leave a residue that
leaves streaks and attracts dirt.
For liquid cleaners, about
20 drops per 3.78 L (1 gal) of
water is a good guide.
.Do not heavily saturate the
upholstery while cleaning.
.Do not use organic solvents
such as naptha, alcohol, etc.
Damage to the vehicle's interior
may result.
Fabric/Carpet
Use a vacuum cleaner with a soft
brush attachment to remove dust
and loose dirt. A canister vacuum
with a beater bar in the nozzle may
only be used on floor carpet and
carpeted floor mats. For soils,
always try to remove them first with
plain water or club soda. Before
cleaning, gently remove as much of
the soil as possible using one of the
following techniques:
.For liquids: gently blot the
remaining soil with a paper
towel. Allow the soil to absorb
into the paper towel until no
more can be removed.
.For solid dry soils: remove as
much as possible and then
vacuum.

Black plate (105,1)Chevrolet Avalanche Owner Manual - 2011
Vehicle Care 10-105
To clean:
1. Saturate a lint-free, clean whitecloth with water or club soda.
2. Remove excess moisture.
3. Start on the outside edge of the soil and gently rub toward the
center. Continue cleaning, using
a clean area of the cloth each
time it becomes soiled.
4. Continue to gently rub the soiled area.
5. If the soil is not completely removed, use a mild soap
solution and repeat the cleaning
process that was used with plain
water.
If any of the soil remains, a
commercial fabric cleaner or spot
lifter may be necessary. Test a small
hidden area for colorfastness before
using a commercial upholstery
cleaner or spot lifter. If the locally
cleaned area gives any impression
that a ring formation may result,
clean the entire surface. A paper towel can be used to blot
excess moisture from the fabric or
carpet after the cleaning process.
Leather/Leatherette
Leather, and lighter colored leather
in particular, will need more frequent
cleaning to prevent the buildup of
dust, dirt, and colors transferred
from other items so that these do
not become permanent stains.
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a soft cloth dampened
with a mild soap solution can be
used. Your dealer has a GM
approved leather cleaner available
that provides superior cleaning
performance when used regularly
on finished automotive leathers.
Allow the leather to dry naturally.
Do not use heat, steam, spot lifters
or spot removers, or shoe polish on
leather. Many commercial leather
cleaners and coatings that are sold
to preserve and protect leather may
permanently change theappearance and feel of the leather
and are not recommended. Do not
use silicone or wax-based products,
or those containing organic solvents
to clean the vehicle's interior
because they can alter the
appearance by increasing the
gloss in a non-uniform manner.
Instrument Panel, Vinyl and
other Plastic Surfaces
To remove dust, a soft cloth
dampened with water can be used.
If a more thorough cleaning is
necessary, a clean soft cloth
dampened with a mild soap solution
can be used to gently remove dust
and dirt. Never use spot lifters or
removers on plastic surfaces.
Many commercial cleaners and
coatings that are sold to preserve
and protect soft plastic surfaces
may permanently change the
appearance and feel of the interior
and are not recommended.

Black plate (106,1)Chevrolet Avalanche Owner Manual - 2011
10-106 Vehicle Care
Do not use silicone or wax-based
products, or those containing
organic solvents to clean the
vehicle's interior because they can
alter the appearance by increasing
the gloss in a non-uniform manner.
Some commercial products may
increase gloss on the instrument
panel. The increase in gloss may
cause annoying reflections in the
windshield and even make it difficult
to see through the windshield under
certain conditions.
Care of Safety Belts
Keep belts clean and dry.
{WARNING
Do not bleach or dye safety belts.
It may severely weaken them. In
a crash, they might not be able to
provide adequate protection.
Clean safety belts only with mild
soap and lukewarm water.
Floor Mats
{WARNING
If a floor mat is the wrong size or
is not properly installed, it can
interfere with the accelerator
pedal and/or brake pedal.
Interference with the pedals can
cause unintended acceleration
and/or increased stopping
distance which can cause a crash
and injury. Make sure the floor
mat does not interfere with the
accelerator or brake pedal.Use the following guidelines for
proper floor mat usage.
.The original equipment floor
mats were designed for your
vehicle. If the floor mats need
replacing, it is recommended
that GM certified floor mats be
purchased. Non-GM floor mats
may not fit properly and may
interfere with the accelerator or
brake pedal. Always check that
the floor mats do not interfere
with the pedals.
.Use the floor mat with the
correct side up. Do not turn
it over.
.Do not place anything on top of
the driver side floor mat.
.Use only a single floor mat on
the driver side.
.Do not place one floor mat on
top of another.

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2011
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Scheduled Maintenance
Scheduled Maintenance . . . . . 11-2
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . 11-6
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . 11-8
Maintenance Records
Maintenance Records . . . . . . . . 11-9
General Information
Notice: Maintenance intervals,
checks, inspections,
recommended fluids, and
lubricants are necessary to keep
this vehicle in good working
condition. Damage caused by
failure to follow scheduled
maintenance might not be
covered by the vehicle warranty.
As the vehicle owner, you are
responsible for the scheduled
maintenance in this section. We
recommend having your dealer
perform these services. Proper
vehicle maintenance helps to keep
the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions for
better air quality.
Because of all the different ways
people use vehicles, maintenance
needs vary. The vehicle might need
more frequent checks and services. Please read the information under
Scheduled Maintenance. To keep
the vehicle in good condition, see
your dealer.
The maintenance schedule is for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See
Vehicle Load Limits
on page 9‑24.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Are driven off-road in the
recommended manner. See
Off-Road Driving on page 9‑7.
.Use the recommended fuel.
See Recommended Fuel on
page 9‑68.

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2011
11-2 Service and Maintenance
{WARNING
Performing maintenance work can
be dangerous. Some jobs can
cause serious injury. Perform
maintenance work only if you
have the required know-how and
the proper tools and equipment.
If in doubt, see your dealer to
have a qualified technician do the
work. SeeDoing Your Own
Service Work on page 10‑4.
At your dealer, you can be
certain that you will receive the
highest level of service available.
Your dealer has specially trained
service technicians, uses genuine
replacement parts, as well as,
up‐to‐date tools and equipment to
ensure fast and accurate
diagnostics. The proper replacement parts,
fluids, and lubricants to use are
listed in
Recommended Fluids and
Lubricants on page 11‑6 and
Maintenance Replacement Parts on
page 11‑8. We recommend the use
of genuine parts from your dealer.
Rotation of New Tires
To maintain ride, handling, and
performance of the vehicle, it is
important that the first rotation
service for new tires be performed.
Tires should be rotated every
12 000 km/7,500 miles. See Tire
Rotation on page 10‑64.
Scheduled
Maintenance
When the Change Engine Oil
Soon Message Displays
Change engine oil and filter.
See Engine Oil on page 10‑8.
An Emission Control Service.
When the CHANGE ENGINE OIL
SOON message displays, service is
required for the vehicle as soon as
possible, within the next 1 000 km/
600 miles. If driving under the best
conditions, the engine oil life system
might not indicate the need for
vehicle service for more than a year.
The engine oil and filter must be
changed at least once a year and
the oil life system must be reset.
Your dealer has trained service
technicians who will perform this
work and reset the system. If the
engine oil life system is reset
accidentally, service the vehicle
within 5 000 km/3,000 miles since
the last service.