service schedule CHEVROLET AVALANCHE 2012 2.G Owners Manual

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
2012 Chevrolet Avalanche Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-35
Bulb Replacement . . . . . . . . . . 10-38
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-91
Appearance Care . . . . . . . . . . . 10-96 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (27,1)Chevrolet Avalanche Owner Manual - 2012
In Brief 1-27
.Replace the vehicle's tires with
the same TPC Spec number
molded into the tire's sidewall
near the size.
.Follow recommended scheduled
maintenance.
Roadside Assistance
Program
U.S.:1-800-243-8872
TTY Users (U.S.): 1-888-889-2438
Canada: 1-800-268-6800
Mexico: 01-800-466-0800
As the owner of a new Chevrolet,
you are automatically enrolled in the
Roadside Assistance program.
See Roadside Assistance Program
(U.S. and Canada) on page 13‑7 or
Roadside Assistance Program
(Mexico) on page 13‑9 for more
information. Roadside Assistance and OnStar
(U.S. and Canada)
If you have an active OnStar
subscription, press the
Qbutton
and the current GPS location will be
sent to an OnStar advisor who will
assess your problem, contact
Roadside Assistance, and relay
your exact location to get the help
you need.
Online Owner Center
(U.S. and Canada)
The Online Owner Center is a
complimentary service that includes
online service reminders, vehicle
maintenance tips, online owner
manual, special privileges,
and more.
Sign up today at:
www.chevyownercenter.com
(U.S.) or www.gm.ca (Canada).
OnStar®
If equipped, this vehicle has a
comprehensive, in-vehicle system
that can connect to a live Advisor
for Emergency, Security, Navigation,
Connection, and Diagnostic
Services. See OnStar Overview on
page 14‑1 for more information.

Black plate (35,1)Chevrolet Avalanche Owner Manual - 2012
Seats and Restraints 3-35
the passenger airbag(s). See
Passenger Sensing System on
page 3‑29.
If you have any questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. SeeCustomer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
If the vehicle has rollover
roof-rail airbags, see Different
Size Tires and Wheels on
page 10‑66 for additional
important information. Q: Because I have a disability,
I have to get my vehicle
modified. How can I find out
whether this will affect my
airbag system?
A: If you have questions, call
Customer Assistance. The
phone numbers and addresses
for Customer Assistance are in
Step Two of the Customer
Satisfaction Procedure in this
manual. See Customer
Satisfaction Procedure (U.S. and
Canada) on page 13‑1 or
Customer Satisfaction
Procedure (Mexico) on
page 13‑3.
In addition, your dealer and the
service manual have information
about the location of the airbag
sensors, sensing and diagnostic
module and airbag wiring.Airbag System Check
The airbag system does not need
regularly scheduled maintenance or
replacement. Make sure the airbag
readiness light is working. See
Airbag Readiness Light on
page 5‑16 for more information.
Notice: If an airbag covering is
damaged, opened, or broken, the
airbag may not work properly. Do
not open or break the airbag
coverings. If there are any
opened or broken airbag covers,
have the airbag covering and/or
airbag module replaced. For the
location of the airbags, see
Where Are the Airbags? on
page 3‑24. See your dealer for
service.

Black plate (14,1)Chevrolet Avalanche Owner Manual - 2012
5-14 Instruments and Controls
Center (DIC). SeeEngine Oil
Messages on page 5‑38 andEngine
Oil on page 10‑8 for more
information.
A reading in the low pressure zone
may be caused by a dangerously
low oil level or some other problem
causing low oil pressure. Check
your oil as soon as possible.
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.
Engine Coolant
Temperature Gauge
Metric
English
This gauge shows the engine
coolant temperature.
It also provides an indicator of how
hard the vehicle is working. During a
majority of the operation, the gauge
will read 100°C (210°F) or less.
If the vehicle is pulling a load or
going up hills, it is normal for the
temperature to fluctuate and
approach the 122°C (250°F) mark.
If the gauge reaches the 125°C
(260°F) mark, it indicates that the
cooling system is working beyond
its capacity.

Black plate (24,1)Chevrolet Avalanche Owner Manual - 2012
5-24 Instruments and Controls
If the light comes on and stays on
while driving, and a message
displays in the Driver Information
Center (DIC), have the vehicle
serviced by the dealer. SeeRide
Control System Messages on
page 5‑40 for more information.
If the light flashes while driving, this
means that StabiliTrak or TCS is
assisting in controlling the vehicle.
See StabiliTrak
®System on
page 9‑46 for more information.
Tire Pressure Light
For vehicles with the Tire Pressure
Monitor System (TPMS), this light
comes on briefly when the engine
is started. It provides information
about tire pressures and the TPMS. When the Light Is On Steady
This indicates that one or more of
the tires are significantly
underinflated.
A Driver Information Center (DIC)
tire pressure message may also
display. See
Vehicle Messages on
page 5‑35 for more information.
Stop as soon as possible, and
inflate the tires to the pressure
value shown on the Tire and
Loading Information label. See Tire
Pressure on page 10‑56 for more
information.
When the Light Flashes First and
Then Is On Steady
If the light flashes for about a minute
and then stays on, there may be a
problem with the TPMS. If the
problem is not corrected, the light
will come on at every ignition
cycle. See Tire Pressure Monitor
Operation on page 10‑59 for more
information.
Engine Oil Pressure Light
{WARNING
Do not keep driving if the oil
pressure is low. The engine can
become so hot that it catches fire.
Someone could be burned. Check
the oil as soon as possible and
have the vehicle serviced.
Notice: Lack of proper engine oil
maintenance can damage the
engine. The repairs would not be
covered by the vehicle warranty.
Always follow the maintenance
schedule for changing engine oil.

Black plate (11,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-11
After Off-Road Driving
Remove any brush or debris that
has collected on the underbody,
or chassis, or under the hood.
These accumulations can be a fire
hazard.
After operation in mud or sand,
have the brake linings cleaned and
checked. These substances can
cause glazing and uneven braking.
Check the body structure, steering,
suspension, wheels, tires, and
exhaust system for damage and
check the fuel lines and cooling
system for any leakage.
More frequent maintenance
service is required. Refer to the
Maintenance Schedule for more
information.
Driving on Wet Roads
Rain and wet roads can reduce
vehicle traction and affect your
ability to stop and accelerate.
Always drive slower in these types
of driving conditions and avoid
driving through large puddles and
deep‐standing or flowing water.
{WARNING
Wet brakes can cause crashes.
They might not work as well in a
quick stop and could cause
pulling to one side. You could
lose control of the vehicle.
After driving through a large
puddle of water or a car/vehicle
wash, lightly apply the brake
pedal until the brakes work
normally.(Continued)
WARNING (Continued)
Flowing or rushing water creates
strong forces. Driving through
flowing water could cause the
vehicle to be carried away. If this
happens, you and other vehicle
occupants could drown. Do not
ignore police warnings and be
very cautious about trying to drive
through flowing water.
Hydroplaning
Hydroplaning is dangerous. Water
can build up under the vehicle's
tires so they actually ride on the
water. This can happen if the road is
wet enough and you are going fast
enough. When the vehicle is
hydroplaning, it has little or no
contact with the road.
There is no hard and fast rule about
hydroplaning. The best advice is to
slow down when the road is wet.

Black plate (71,1)Chevrolet Avalanche Owner Manual - 2012
Driving and Operating 9-71
Leaving After Parking on a Hill
1. Apply and hold the brake pedal.
2. Start the engine.
3. Shift into a gear.
4. Release the parking brake.
5. Let up on the brake pedal.
6. Drive slowly until the trailer isclear of the chocks.
7. Stop and have someone pick up and store the chocks.
Maintenance When Trailer
Towing
The vehicle needs service more
often when pulling a trailer. See
Maintenance Schedule on
page 11‑3. Things that are
especially important in trailer
operation are automatic
transmission fluid, engine oil, axle
lubricant, belts, cooling system and
brake system. It is a good idea to
inspect these before and during
the trip. Check periodically to see that all
hitch nuts and bolts are tight.
Trailer Towing
Do not tow a trailer during break‐in.
See
New Vehicle Break-In on
page 9‑22 for more information.
{WARNING
The driver can lose control when
pulling a trailer if the correct
equipment is not used or the
vehicle is not driven properly. For
example, if the trailer is too
heavy, the brakes may not work
well—or even at all. The driver
and passengers could be
seriously injured. The vehicle may
also be damaged; the resulting
(Continued)
WARNING (Continued)
repairs would not be covered by
the vehicle warranty. Pull a trailer
only if all the steps in this section
have been followed. Ask your
dealer for advice and information
about towing a trailer with the
vehicle.
Notice: Pulling a trailer
improperly can damage the
vehicle and result in costly
repairs not covered by the
vehicle warranty. To pull a trailer
correctly, follow the advice in this
section and see your dealer for
important information about
towing a trailer with the vehicle.

Black plate (35,1)Chevrolet Avalanche Owner Manual - 2012
Vehicle Care 10-35
Wiper Blade Replacement
Windshield wiper blades should be
inspected for wear or cracking. See
Maintenance Schedule on
page 11‑3.
Replacement blades come in
different types and are removed in
different ways.
To replace the wiper blade
assembly:
1. Pull the windshield wiper armconnector away from the
windshield.
2. Squeeze the grooved areas on
each side of the blade, and
rotate the blade assembly away
from the arm connector.
3. Install the new blade onto thearm connector and make sure
the grooved areas are fully set in
the locked position.
For the proper type and size, see
Maintenance Replacement Parts on
page 11‑14.
Glass Replacement
If the windshield or front side
glass must be replaced, see your
dealer to determine the correct
replacement glass.
Headlamp Aiming
The vehicle has a visual optical
headlamp aiming system. The aim
of the headlamps has been preset
at the factory and should need no
further adjustment.
However, if the vehicle is damaged
in a crash, the aim of the headlamps
may be affected and adjustment
may be necessary.
If oncoming vehicles flash their high
beams at you, this may mean the
vertical aim of the headlamps needs
to be adjusted.
It is recommended that the vehicle
be taken to your dealer for service if
the headlamps need to be adjusted.
It is possible, however, to re-aim the
headlamps as described.

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2012
Service and Maintenance 11-1
Service and
Maintenance
General Information
General Information . . . . . . . . . . 11-1
Maintenance Schedule
Maintenance Schedule . . . . . . . 11-3
Special Application Services
Special ApplicationServices . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance
and Care
Additional Maintenanceand Care . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . 11-12
Maintenance Replacement Parts . . . . . . . . . . . . . . . . . . . . . . 11-14
Maintenance Records
Maintenance Records . . . . . . 11-15
General Information
Your vehicle is an important
investment. This section describes
the required maintenance for the
vehicle. Follow this schedule to
help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may
also help to maintain the value of
the vehicle if it is sold. It is the
responsibility of the owner to have
all required maintenance performed.
Your dealer has trained technicians
who can perform required
maintenance using genuine
replacement parts. They have
up‐to‐date tools and equipment for
fast and accurate diagnostics.
Many dealers have extended
evening and Saturday hours,
courtesy transportation, and online
scheduling to assist with service
needs. Your dealer recognizes the
importance of providing
competitively priced maintenance
and repair services. With trained
technicians, the dealer is the place
for routine maintenance such as oil
changes and tire rotations and
additional maintenance items like
tires, brakes, batteries, and wiper
blades.
Notice:
Damage caused by
improper maintenance can lead to
costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids,
and lubricants are important to
keep the vehicle in good working
condition.
The Tire Rotation and Required
Services are the responsibility of the
vehicle owner. It is recommended to
have your dealer perform these
services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to
keep the vehicle in good working
condition, improves fuel economy,
and reduces vehicle emissions.

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
11-2 Service and Maintenance
Because of the way people use
vehicles, maintenance needs vary.
There may need to be more
frequent checks and services.
The Additional Required
Services‐Normal are for
vehicles that:
.Carry passengers and cargo
within recommended limits on
the Tire and Loading Information
label. See Vehicle Load Limits
on page 9‑16.
.Are driven on reasonable road
surfaces within legal driving
limits.
.Use the recommended fuel. See
Recommended Fuel on
page 9‑61.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Normal chart. The Additional Required
Services
‐Severe are for
vehicles that are:
.Mainly driven in hilly or
mountainous terrain.
.Frequently towing a trailer.
.Used for high speed or
competitive driving.
.Used for taxi, police, or delivery
service.
Refer to the information in the
Maintenance Schedule Additional
Required Services ‐Severe chart.
{WARNING
Performing maintenance work
can be dangerous and can
cause serious injury. Perform
maintenance work only if the
required information, proper tools,
and equipment are available.
If they are not, see your dealer to
have a trained technician do the
work. See Doing Your Own
Service Work on page 10‑4.