towing CHEVROLET AVALANCHE 2012 2.G Owners Manual

Black plate (1,1)Chevrolet Avalanche Owner Manual - 2012
2012 Chevrolet Avalanche Owner ManualM
In Brief. . . . . . . . . . . . . . . . . . . . . . . . 1-1
Instrument Panel . . . . . . . . . . . . . . 1-2
Initial Drive Information . . . . . . . . 1-4
Vehicle Features . . . . . . . . . . . . . 1-19
Performance and Maintenance . . . . . . . . . . . . . . . . 1-25
Keys, Doors, and Windows . . . . . . . . . . . . . . . . . . . . 2-1
Keys and Locks . . . . . . . . . . . . . . . 2-2
Doors . . . . . . . . . . . . . . . . . . . . . . . . . . 2-9
Vehicle Security . . . . . . . . . . . . . . 2-17
Exterior Mirrors . . . . . . . . . . . . . . . 2-20
Interior Mirrors . . . . . . . . . . . . . . . . 2-22
Windows . . . . . . . . . . . . . . . . . . . . . 2-23
Roof . . . . . . . . . . . . . . . . . . . . . . . . . . 2-25
Seats and Restraints . . . . . . . . . 3-1
Head Restraints . . . . . . . . . . . . . . . 3-2
Front Seats . . . . . . . . . . . . . . . . . . . . 3-3
Rear Seats . . . . . . . . . . . . . . . . . . . 3-10
Safety Belts . . . . . . . . . . . . . . . . . . 3-12
Airbag System . . . . . . . . . . . . . . . . 3-22
Child Restraints . . . . . . . . . . . . . . 3-36 Storage
. . . . . . . . . . . . . . . . . . . . . . . 4-1
Storage Compartments . . . . . . . . 4-1
Luggage/Load Locations . . . . . . . 4-2
Additional Storage Features . . . 4-6
Roof Rack System . . . . . . . . . . . 4-13
Instruments and Controls . . . . 5-1
Controls . . . . . . . . . . . . . . . . . . . . . . . 5-2
Warning Lights, Gauges, and Indicators . . . . . . . . . . . . . . . . . . . 5-10
Information Displays . . . . . . . . . . 5-26
Vehicle Messages . . . . . . . . . . . . 5-35
Vehicle Personalization . . . . . . . 5-45
Universal Remote System . . . . 5-53
Lighting . . . . . . . . . . . . . . . . . . . . . . . 6-1
Exterior Lighting . . . . . . . . . . . . . . . 6-1
Interior Lighting . . . . . . . . . . . . . . . . 6-7
Lighting Features . . . . . . . . . . . . . . 6-8
Infotainment System . . . . . . . . . 7-1
Introduction . . . . . . . . . . . . . . . . . . . . 7-1
Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 7-8
Audio Players . . . . . . . . . . . . . . . . 7-14 Rear Seat Infotainment . . . . . . . 7-35
Phone . . . . . . . . . . . . . . . . . . . . . . . . 7-47
Trademarks and License
Agreements . . . . . . . . . . . . . . . . . 7-54
Climate Controls . . . . . . . . . . . . . 8-1
Climate Control Systems . . . . . . 8-1
Air Vents . . . . . . . . . . . . . . . . . . . . . 8-10
Driving and Operating . . . . . . . . 9-1
Driving Information . . . . . . . . . . . . . 9-2
Starting and Operating . . . . . . . 9-22
Engine Exhaust . . . . . . . . . . . . . . 9-31
Automatic Transmission . . . . . . 9-32
Drive Systems . . . . . . . . . . . . . . . . 9-37
Brakes . . . . . . . . . . . . . . . . . . . . . . . 9-44
Ride Control Systems . . . . . . . . 9-46
Cruise Control . . . . . . . . . . . . . . . . 9-51
Object Detection Systems . . . . 9-54
Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 9-60
Towing . . . . . . . . . . . . . . . . . . . . . . . 9-66
Conversions and Add-Ons . . . 9-84

Black plate (2,1)Chevrolet Avalanche Owner Manual - 2012
2012 Chevrolet Avalanche Owner ManualM
Vehicle Care. . . . . . . . . . . . . . . . . 10-1
General Information . . . . . . . . . . 10-2
Vehicle Checks . . . . . . . . . . . . . . . 10-4
Headlamp Aiming . . . . . . . . . . . 10-35
Bulb Replacement . . . . . . . . . . 10-38
Electrical System . . . . . . . . . . . . 10-40
Wheels and Tires . . . . . . . . . . . 10-49
Jump Starting . . . . . . . . . . . . . . . 10-86
Towing . . . . . . . . . . . . . . . . . . . . . . 10-91
Appearance Care . . . . . . . . . . . 10-96 Service and Maintenance
. . . 11-1
General Information . . . . . . . . . . 11-1
Maintenance Schedule . . . . . . . 11-3
Special Application
Services . . . . . . . . . . . . . . . . . . . . 11-8
Additional Maintenance and Care . . . . . . . . . . . . . . . . . . . . 11-9
Recommended Fluids,
Lubricants, and Parts . . . . . . 11-12
Maintenance Records . . . . . . . 11-15
Technical Data . . . . . . . . . . . . . . . 12-1
Vehicle Identification . . . . . . . . . 12-1
Vehicle Data . . . . . . . . . . . . . . . . . . 12-2 Customer Information
. . . . . . . 13-1
Customer Information . . . . . . . . 13-1
Reporting Safety Defects . . . . 13-17
Vehicle Data Recording and
Privacy . . . . . . . . . . . . . . . . . . . . 13-19
OnStar . . . . . . . . . . . . . . . . . . . . . . . 14-1
OnStar Overview . . . . . . . . . . . . . 14-1
OnStar Services . . . . . . . . . . . . . . 14-2
OnStar Additional
Information . . . . . . . . . . . . . . . . . . 14-5
Index . . . . . . . . . . . . . . . . . . . . . i-1

Black plate (19,1)Chevrolet Avalanche Owner Manual - 2012
In Brief 1-19
4m:Use the Four-Wheel-Drive
High position when extra traction is
needed, such as on snowy or icy
roads or in most off-road situations.
4
n: Vehicles with a two speed
transfer case have a
Four-Wheel-Drive Low position. This
setting sends maximum power to all
four wheels. You might choose
Four-Wheel-Drive Low if you are
driving off-road in deep sand, deep
mud, deep snow, and while climbing
or descending steep hills.
N (Neutral): Vehicles with a two
speed transfer case have a
N (Neutral) position. Shift the
transfer case to N (Neutral) only
when towing the vehicle. See
Recreational Vehicle Towing on
page 10‑91 orTowing the Vehicle
on page 10‑91.
See Four-Wheel Drive (Two Speed
Automatic Transfer Case) on
page 9‑37 orFour-Wheel Drive
(Single Speed Automatic Transfer
Case) on page 9‑42.
Vehicle Features
Radio(s)
Radio with USB, CD, and DVD (MP3)
O: Press to turn the system on
and off. Turn to increase or
decrease the volume. BAND:
Press to choose between
FM, AM, or XM™, if equipped.
f: Select radio stations.

Black plate (33,1)Chevrolet Avalanche Owner Manual - 2012
Seats and Restraints 3-33
use the following steps to allow the
system to detect that person and
enable the right front passenger
frontal airbag:
1. Turn the vehicle off.
2. Remove any additional materialfrom the seat, such as blankets,
cushions, seat covers, seat
heaters, or seat massagers.
3. Place the seatback in the fully upright position.
4. Have the person sit upright in the seat, centered on the seat
cushion, with legs comfortably
extended.
5. Restart the vehicle and have the person remain in this position for
two to three minutes after the on
indicator is lit.
Additional Factors Affecting
System Operation
Safety belts help keep the
passenger in position on the seat
during vehicle maneuvers and
braking, which helps the passenger sensing system maintain the
passenger airbag status. See
“Safety Belts”
and“Child
Restraints” in the Index for
additional information about the
importance of proper restraint use.
If the shoulder portion of the belt is
pulled out all the way, the child
restraint locking feature will be
engaged. This may unintentionally
cause the passenger sensing
system to turn the airbag off for
some adult‐size occupants. If this
happens, let the belt go back all the
way and start again.
A thick layer of additional material,
such as a blanket or cushion,
or aftermarket equipment such as
seat covers, seat heaters, and seat
massagers, can affect how well
the passenger sensing system
operates. We recommend that
you not use seat covers or other
aftermarket equipment except when
approved by GM for your specific
vehicle. See Adding Equipment to
the Airbag-Equipped Vehicle on page 3‑34
for more information
about modifications that can affect
how the system operates.
The on indicator may be lit if an
object, such as a briefcase,
handbag, grocery bag, laptop,
or other electronic device, is put on
an unoccupied seat. If this is not
desired, remove the object from
the seat.
{WARNING
Stowing of articles under the
passenger seat or between the
passenger seat cushion and
seatback may interfere with the
proper operation of the passenger
sensing system.

Black plate (20,1)Chevrolet Avalanche Owner Manual - 2012
5-20 Instruments and Controls
This light comes on during a
malfunction in one of two ways:
Light Flashing:A misfire condition
has been detected. A misfire
increases vehicle emissions and
could damage the emission control
system on the vehicle. Diagnosis
and service might be required.
To prevent more serious damage to
the vehicle:
.Reduce vehicle speed.
.Avoid hard accelerations.
.Avoid steep uphill grades.
.If towing a trailer, reduce the
amount of cargo being hauled as
soon as it is possible.
If the light continues to flash, stop
and park the vehicle. Turn the
vehicle off, wait at least 10 seconds,
and restart the engine. If the light is
still flashing, follow the previous
steps and see your dealer for
service as soon as possible. Light On Steady:
An emission
control system malfunction has
been detected on the vehicle.
Diagnosis and service might be
required.
The following may correct an
emission system malfunction:
.Check that the fuel cap is fully
installed. See Filling the Tank on
page 9‑64. The diagnostic
system can determine if the
fuel cap has been left off or
improperly installed. A loose or
missing fuel cap allows fuel to
evaporate into the atmosphere.
A few driving trips with the cap
properly installed should turn the
light off.
.Check that good quality fuel is
used. Poor fuel quality causes
the engine not to run as
efficiently as designed and may
cause stalling after start-up,
stalling when the vehicle is
changed into gear, misfiring,
hesitation on acceleration,
or stumbling on acceleration.
These conditions might go away
once the engine is warmed up.
If one or more of these conditions
occurs, change the fuel brand used.
It will require at least one full tank of
the proper fuel to turn the light off.
See Recommended Fuel on
page 9‑61.
If none of the above have made
the light turn off, your dealer can
check the vehicle. The dealer
has the proper test equipment
and diagnostic tools to fix any
mechanical or electrical problems
that might have developed.

Black plate (22,1)Chevrolet Avalanche Owner Manual - 2012
5-22 Instruments and Controls
MetricEnglish
This light comes on briefly when the
ignition key is turned to ON/RUN.
If it does not come on then, have it
fixed so it is ready to warn if there is
a problem.
{WARNING
The brake system might not be
working properly if the brake
system warning light is on.
Driving with the brake system
warning light on can lead to a
crash. If the light is still on after
the vehicle has been pulled off
the road and carefully stopped,
have the vehicle towed for
service. If the light comes on while driving,
pull off the road and stop carefully.
The pedal might be harder to push
or might go closer to the floor. It can
take longer to stop. If the light is still
on, have the vehicle towed for
service. See
Towing the Vehicle on
page 10‑91.
Antilock Brake System
(ABS) Warning Light
For vehicles with the Antilock Brake
System (ABS), this light comes on
briefly when the engine is started. If it does not, have the vehicle
serviced by your dealer. If the
system is working normally the
indicator light then goes off.
If the ABS light stays on, turn the
ignition off. If the light comes on
while driving, stop as soon as it is
safely possible and turn the ignition
off. Then start the engine again to
reset the system. If the ABS light
stays on, or comes on again while
driving, the vehicle needs service.
If the regular brake system warning
light is not on, the vehicle still has
brakes, but not antilock brakes.
If the regular brake system warning
light is also on, the vehicle does not
have antilock brakes and there is a
problem with the regular brakes.
See
Brake System Warning Light on
page 5‑21.

Black plate (31,1)Chevrolet Avalanche Owner Manual - 2012
Instruments and Controls 5-31
Units
Press the vehicle information button
until UNITS displays. This display
allows you to select between metric
or English units of measurement.
Once in this display, press the set/
reset button to select between
METRIC or ENGLISH units. All of
the vehicle information will then be
displayed in the unit of
measurement selected.
Tire Pressure
On vehicles with the Tire Pressure
Monitor System (TPMS), the
pressure for each tire can be viewed
in the DIC. The tire pressure will be
shown in either kilopascals (kPa) or
pounds per square inch (psi).
Press the vehicle information button
until the DIC displays FRONT
TIRES kPa (PSI) LEFT ##
RIGHT ##. Press the vehicle
information button again until the
DIC displays REAR TIRES kPa
(PSI) LEFT ## RIGHT ##.If a low tire pressure condition is
detected by the system while
driving, a message advising you to
add pressure in a specific tire will
appear in the display. See
Tire
Pressure on page 10‑56 andTire
Messages on page 5‑42 for more
information.
If the tire pressure display shows
dashes instead of a value, there
may be a problem with your vehicle.
If this consistently occurs, see your
dealer for service.
Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears
in the DIC. Press the vehicle
information button until TRAILER
GAIN and OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected. To adjust this setting, see
“Integrated Trailer Brake Control
System”
underTowing Equipment
on page 9‑75 for more information.
OUTPUT shows the power output to
the trailer anytime a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
See “Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑75 for more
information.
Engine Hours
Press the vehicle information button
until ENGINE HOURS displays. This
display shows the total number of
hours the engine has run.
Compass Zone Setting
This display allows for setting the
compass zone. See Compass on
page 5‑6.

Black plate (34,1)Chevrolet Avalanche Owner Manual - 2012
5-34 Instruments and Controls
The trip odometer will display the
number of kilometers (km) or
miles (mi) driven since the ignition
was last turned on and the vehicle
was moving. Once the vehicle
begins moving, the trip odometer
will accumulate mileage. For
example, if the vehicle was driven
8 km (5 miles) before it is started
again, and then the retro-active
reset feature is activated, the
display will show 8 km (5 miles). As
the vehicle begins moving, the
display will then increase to 8.2 km
(5.1 miles), 8.4 km (5.2 miles), etc.
Transmission Temperature
Press the trip odometer reset stem
until TRANS TEMP displays. This
display shows the temperature of
the automatic transmission fluid in
either degrees Celsius (°C) or
degrees Fahrenheit (°F).Trailer Gain and Output
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
the trailer brake display appears in
the DIC. Press the trip odometer
reset stem until TRAILER GAIN and
OUTPUT display.
TRAILER GAIN shows the trailer
gain setting. This setting can be
adjusted from 0.0 to 10.0 with either
a trailer connected or disconnected.
To adjust this setting, see
“Integrated Trailer Brake Control
System”
underTowing Equipment
on page 9‑75 for more information.
OUTPUT shows the power output to
the trailer anytime a trailer with
electric brakes is connected. Output
is displayed in 0 to 10 bars. Dashes
may appear in the OUTPUT display.
See “Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑75 for more
information. Speedometer
The speedometer shows how fast
the vehicle is moving in either
kilometers per hour (km/h) or miles
per hour (mph). The speedometer
cannot be reset.
Compass Zone Setting
This display allows for setting the
compass zone. See
Compass on
page 5‑6 for more information.
Compass Recalibration
This display allows for calibrating
the compass. See Compass on
page 5‑6 for more information.

Black plate (37,1)Chevrolet Avalanche Owner Manual - 2012
Instruments and Controls 5-37
As soon as it is safe to do so,
carefully pull your vehicle over to
the side of the road and turn the
ignition off. Check the wiring
connection to the trailer and turn the
ignition back on. If this message still
displays, either your vehicle or the
trailer needs service. See your
dealer.
See“Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑75 for more
information.
Door Ajar Messages
DRIVER DOOR OPEN
This message displays and a chime
sounds if the driver door is not fully
closed and the vehicle is shifted
out of P (Park). Stop and turn off
the vehicle, check the door for
obstructions, and close the door
again. Check to see if the message
still appears on the DIC.
HOOD OPEN
This message displays and a chime
sounds if the hood is not fully
closed. Stop and turn off the
vehicle, check the hood for
obstructions, and close the hood
again. Check to see if the message
still appears on the DIC.
LEFT REAR DOOR OPEN
This message displays and a chime
sounds if the driver side rear door is
not fully closed and the vehicle is
shifted out of P (Park). Stop and turn
off the vehicle, check the door for
obstructions, and close the door
again. Check to see if the message
still appears on the DIC.
PASSENGER DOOR OPEN
This message displays and a chime
sounds if the front passenger door
is not fully closed and the vehicle is
shifted out of P (Park). Stop and turn
off the vehicle, check the door for
obstructions, and close the door
again. Check to see if the message
still appears on the DIC.
RIGHT REAR DOOR OPEN
This message displays and a chime
sounds if the passenger side rear
door is not fully closed and the
vehicle is shifted out of P (Park).
Stop and turn off the vehicle, check
the door for obstructions, and close
the door again. Check to see if the
message still appears on the DIC.
Engine Cooling System
Messages
ENGINE HOT A/C (Air
Conditioning) TURNED OFF
This message displays when the
engine coolant becomes hotter than
the normal operating temperature.
See Engine Coolant Temperature
Gauge on page 5‑14. To avoid
added strain on a hot engine,
the air conditioning compressor
automatically turns off. When the
coolant temperature returns to
normal, the air conditioning
compressor turns back on. You can
continue to drive your vehicle.

Black plate (44,1)Chevrolet Avalanche Owner Manual - 2012
5-44 Instruments and Controls
Vehicle Reminder
Messages
CHECK TRAILER WIRING
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
this message may display and a
chime may sound when one of the
following conditions exists:
.A trailer with electric brakes
becomes disconnected from the
vehicle.
‐If the disconnect occurs while
the vehicle is stopped, this
message clears itself after a
short time.
‐ If the disconnect occurs while
the vehicle is moving, this
message stays on until the
ignition is turned off.
.There is a short in the wiring to
the electric trailer brakes.
When this message displays, power
is no longer available to the trailer
brakes. As soon as it is safe to do so,
carefully pull the vehicle over to the
side of the road and turn the ignition
off. Check the wiring connection to
the trailer and turn the ignition back
on. This message clears if the trailer
is reconnected. This message also
clears if you acknowledge it. If this
message still displays, either the
vehicle or the trailer needs service.
See your dealer.
See
“Integrated Trailer Brake
Control System” underTowing
Equipment on page 9‑75 for more
information.
ICE POSSIBLE DRIVE
WITH CARE
This message displays when ice
conditions are possible.
TRAILER CONNECTED
On vehicles with the Integrated
Trailer Brake Control (ITBC) system,
this message displays briefly when
a trailer with electric brakes is first
connected to the vehicle. This message clears itself after
several seconds. This message also
clears if you acknowledge it. After
this message clears, the TRAILER
GAIN/OUTPUT display appears in
the DIC.
See
“TRAILER GAIN/OUTPUT”
under Driver Information Center
(DIC) on page 5‑26 and“Integrated
Trailer Brake Control System” under
Towing Equipment on page 9‑75 for
more information.
Washer Fluid Messages
WASHER FLUID LOW ADD
FLUID
This message displays when the
windshield washer fluid is low. Fill
the windshield washer fluid reservoir
as soon as possible. See Engine
Compartment Overview on
page 10‑6 for the location of the
windshield washer fluid reservoir.
Also, see Washer Fluid on
page 10‑26 for more information.