CHEVROLET BLAZER 1994 2.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine USAGE
Chassis Lubrication
Windshield Washer Solvent
Weatherstrips Endgate Mounted Spare Tire
Carrier
(If Equipped), Outer
Endgate Handle Pivot Points, and
Hinges
Gas Line
FLUIDLUBRICANT
Chassis lubricant meeting
requirements
of NLG Grade 2,
Catagory LB or GC-LB (GM Part
No. 1052497).
GM Optikleen@ washer solvent
(GM Part
No. 105 15 1 5) or
equivalent.
Dielectric silicone grease (GM Part
No. 12345579) or equivalent.
Multi-purpose lubricant meeting
requirements
of GM Part
No. 12345 120.
Gas Line De-Icer (GM Part
No. 1051516).
7- 15

Downloaded from www.Manualslib.com manuals search engine Maintenance Record
After each of the preceding Scheduled Maintenance Services is performed,
record the date, odometer reading, services performed (list item numbers)
and who performed the services in
the appropriate column. In addition,
retain copies
of your receipts. It is suggested that receipts be kept with your
Owner’s Manual.
7-16

Downloaded from www.Manualslib.com manuals search engine Service Station Checks
It is important for you or a service station attendant to perform these
under-hood checks at each fuel fill.
Check the engine oil level and add if necessary.
Check the engine coolant level and add if necessary.
Check the windshield washer fluid level and add if necessary.
See the Index under these items
for information on how to check them.
7-17

Downloaded from www.Manualslib.com manuals search engine Hood Release
Lever
See Page 6-6.
Remote
Oil Filter
See Page 6-13.
Power Steering
Reservoir
See Page 6-26.
Windshield -
Washer Fluid
See Page 6-28.
/ Brake Fluid
reservoir
See Page 6-29.
/
Clutch Fluid -
Reservoir
See Page 6-20.
Spare Tire
Pressure
Located on left
rear wall, endgat
3r floor.
See Page 6-42.
Battery
The Delco
Freedom battery
needs no water.
See Page 6-31.
,Cooling System
Check and add
coolant
only at
the coolant recovery tank.
See Page 6-23.
Engine Oil
See Page 6-8.
Transmission
Fluid
Automatic:
See Page 6-15.
Manual:
See Page 6-18.
/ Zacity 20 U.S.
Gal. (76.0L. Use
only, 87 Octane
or higher.
See Page 6-3.
Cold Tire
Pressure
See tire-loading
sticker
on the
inside
of the
rear edge
of
the driver's door
lock pillar.
See Page 6-39.
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Downloaded from www.Manualslib.com manuals search engine Customer Assistance Information
. . B Section
Here you will find out how to contact Chevrolet if you need assistance . This
section also tells
you how to obtain service publications and how to report
any safety defects
.
Customer Satisfaction Procedure ............................... 8-2
Customer Assistance for the Hearing or Speech Impaired (TDD) ..... 8-3
GM Participation in BBB AUTO LINE . Alternative Dispute Resolution
Program
................................................ 8-3
Reporting Safety Defects To The United States Government ......... 84
Reporting Safety Defects To The Canadian Government ............ 8-5
Reporting Safety Defects To General Motors ..................... 8-5
Roadside Assistance ......................................... 8-6
Courtesy Transportation ...................................... 8-7
Service Publications ......................................... 8-7

Downloaded from www.Manualslib.com manuals search engine Cusfomer Satisfacfion Procedure
Your satisfaction and goodwill are important to your dealer and Chevrolet.
Normally, any concern with the sales transaction or the operation of your
vehicle. will be resolved by your dealer’s Sales or Service Departments.
Sometimes, however, despite the best intentions of all concerned,
misunderstandings can occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE - Discuss your concern with a member of dealership
management. Normally, concerns can often be quickly resolved at that level.
If the matter has already been reviewed with the Sales, Service, or Parts
Manager, contact the owner of
the dealership or the General Manager.
STEP TWO - If after contacting a member of dealership management, it
appears your concern cannot be resolved by the dealership without further
help, contact the Chevrolet Customer Assistance Center by calling
1-800-222-1020. In Canada, contact GM of Canada Customer Assistance
Center in Oshawa by calling 1-800-263-3777 (English)
or
1-800-263-7854 (French).
In Mexico, call
(525) 254-3777. In Puerto Rico or U.S. Virgin Islands, call
1-809-763-13 15. In all other overseas locations, contact GM North
American Export Sales in Canada by calling 1-416-644-4 1 12.
As of
October 4, 1993, call 1-905-644-41 12.
For prompt assistance, please have the following information available
to
give the Customer Assistance Representative:
0 Your name, address, home and business telephone number
Vehicle Identification Number (This is available from the vehicle
registration or title, or the plate at the left top of the instrument panel
and visible through the windshield.)
Dealership name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you
to call the toll free number listed previously in order to
give your inquiry prompt attention. However, if you wish to write
Chevrolet, write to:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P. 0. Box 7047
Troy,
MI 48007-7047
Refer
to your Warranty and Owner Assistance Information booklet for
addresses of Canadian and
GM overseas offices.
8-2

Downloaded from www.Manualslib.com manuals search engine When contacting Chevrolet, please remember that your concern will likely
be resolved in the dealership, using the dealership’s facilities, equipment
and personnel. That is
why we suggest you follow Step One first if you have
a concern.
Customer Assistance for the Hearing or
Speech Impaired (TDD)
To assist customers who have hearing difficulties, Chevrolet has installed
special TDD (Telecommunication Devices for
the Deaf) equipment at its
Customer Assistance Center. Any hearing or speech impaired customer who
has access to
a TDD or a conventional teletypewriter (TTY) can
communicate with Chevrolet by dialing: 1-800-TDD-CHEV
(1-800-833-2438). (TDD users
in Canada can dial 1-800-263-3830.)
GM Participation in BBB AUTO LINE -
Alternative Dispute Resolution Program *
*This program may not be available in all states, depending on state law.
Canadian owners refer to your Warranty and Owner Assistance information
booklet. General Motors reserves the right to change eligibility limitations
and/or to discontinue its participation
in this program.
Both Chevrolet and your Chevrolet dealer are committed to making sure
you are completely satisfied with your
new vehicle. Our experience has
shown if a situation arises where you feel your concern has not been
adequately addressed, that the Customer Satisfaction Procedure described
earlier in this section
is very successful.
There may be instances where an impartial third-party can assist in arriving
at a solution to
a disagreement regarding vehicle repairs or interpretation of
the New Vehicle Limited Warranty. To assist in resolving these
disagreements Chevrolet voluntarily participates in BBB AUTO LINE.
BBB AUTO
LINE is an out-of-court program administered by the Better
Business Bureau system to settle disputes between customers and
automobile manufacturers. This program
is available free of charge to
customers who currently
own or lease a GM vehicle.
If you are not satisfied after following the Customer Satisfaction Procedure,
you may contact the
BBB using the toll-free telephone number, or write
them at the following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA
Telephone:
1-800-955-5 100 22203
8-3

Downloaded from www.Manualslib.com manuals search engine To file a claim, you will be asked to provide your name and address, your
vehicle identification number (VIN), and a statement of
the nature of your
complaint. Eligibility is limited by vehicle age and mileage, and other
factors.
We prefer you utilize the customer satisfaction procedure before
you resort
to AUTO LINE, but
you may contact the BBB at any time. The BBB will
attempt to resolve the complaint serving as an intermediary between you
and Chevrolet. If this mediation is unsuccessful,
an informal hearing will be
scheduled where eligible customers may present their case
to an impartial
third-party arbitrator.
The arbitrator will make
a decision which you may accept or reject. If you
accept the decision, GM will be bound by that decision. The entire dispute
resolution procedure should ordinarily take about forty days from the time
you file a claim until a decision is made.
Some state laws may require
you to use this program before filing a claim
with
a state-run arbitration program or in the courts. For further
information, contact the BBB at 1-800-955-5
100 or the Chevrolet
Customer Assistance Center at 1-800-222- 1020.
REPORTING SAFETY DEFECTS TO THE
UNITED STATES GOVERNMENT
If you believe that your vehicle has a defect which could cause a crash or
could cause injury
or death, you should immediately inform the National
Highway Traffic Safety Administration (NHTSA), in addition to \
notifying
General Motors.
If NHTSA receives similar complaints,
it may open an investigation, and if
it finds that a safety defect exists in a group of vehicles, it may order a recall
and remedy campaign. However, NHTSA cannot become involved in
individual problems between you, your dealer, or General Motors.
To contact NHTSA,
you may either call the Auto Safety Hotline toll-free at
1-800-424-9393 (or 366-0123 in the Washington,
D.C. area) or write to:
NHTSA, U.S. Department of Transportation
Washington,
D.C. 20590
You can also obtain other information about motor vehicle safety from the
Hotline.
8-4

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO THE
CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle has a safety defect,
you should immediately notify Transport Canada,
in addition to notifying
General Motors
of Canada Limited. You may write to:
Transport Canada,
Box 8880
Ottawa, Ontario Kl G 3J2
REPORTING SAFETY DEFECTS TO
GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada) in a situation like
this, we certainly hope you’ll notify
us. Please call us at 1-800-222-1020 ,
or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.
0. Box 7047
Troy, MI 48007-7047
In Canada, please call
us at 1-800-263-3777 (English) or 1-800-263-7854
(French). Or, write:
General Motors of Canada Limited
Customer Assistance Center
1908 Colonel Sam Drive
Oshawa, Ontario
L 1 H 8P7
8-5

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
To enhance Chevrolet’s strong commitment to customer satisfaction,
Chevrolet is excited
to provide the services of the Chevrolet/Geo Roadside
Assistance Center.
24-Hour Roadside Assistance Number
Roadside Assistance is available 24 hours a day, 365 days a year, by calling
1-800-CHEV USA (1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor mechanical problems.
If your problem cannot be resolved over the phone, our advisors have access
to a nationwide network of dealer recommended service providers. The
following services are available:
Towing
Locksmith
Tire repair
Rental car or taxi
Additional services as necessary
The Roadside Assistance Center
uses companies that will provide you with
quality and priority service. When roadside services are required, our
advisors will explain
any payment obligations that may be incurred for
utilizing outside services.
For prompt assistance when calling, please have
the following available to
give to the advisor:
Vehicle Identification Number
License plate number
Vehicle color
Vehicle location
0 Telephone number where you can be reached
0 Vehicle mileage
Description of problem
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive Roadside Assistance
program accessible from anywhere
in Canada or the U.S.A. Please refer to
the separate brochure provided by the dealer or call
1-800-268-6800 for
emergency services.
8-6