ESP CHEVROLET BOLT EV 2021 Owner's Guide
[x] Cancel search | Manufacturer: CHEVROLET, Model Year: 2021, Model line: BOLT EV, Model: CHEVROLET BOLT EV 2021Pages: 293, PDF Size: 9.21 MB
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194 Driving and Operating
Lock Feature
A lock can be added to the vehicle plug for
additional security.
FCC Information
SeeRadio Frequency Statement 0271.
Utility Interruption of Charging
This vehicle will respond to requests through
the utility company to limit or completely
block electrical power grid usage. This
feature is inactive during DC charging.
A utility interruption of charging will
lengthen the vehicle charge time.
When electrical grid power is completely
blocked, the vehicle will delay charging until
the utility interruption has expired. The
vehicle should be left plugged in so that the
vehicle can automatically begin charging. Changing the charge mode to Immediate or
performing a delayed charging override will
not disable a utility interruption. Unplugging
and plugging the car back in will also not
disable a utility interruption.
A pop-up will appear in the infotainment
display while starting the vehicle following
any utility interruption. See
“Charging
Interrupted or Overridden Pop-Up” under
Programmable Charging 090.
A message will display on the instrument
cluster indicating that a utility interruption
has occurred.
Electrical Requirements for
Battery Charging
This vehicle is capable of being charged with
most standard vehicle charging equipment
complying with one or more of the
following:
.SAE J1772
.SAE J2847-2
.IEC 61851-1
.IEC 61851-22
.IEC 61851-23
.IEC 61851-24
.IEC 62196-1
.IEC 62196-2
.IEC 62196-3
The portable charge cord requires a
minimum circuit capacity of 120 volts and
15 amps.
Charging equipment with a rating of at least
220 volts/40 amps will provide the fastest
charging time and best charging efficiency
to recharge the high voltage battery. Always
follow the charging equipment instructions.
Contact your dealer for more information.
Caution
Do not use portable or stationary backup
generating equipment to charge the
vehicle. This may cause damage to the
vehicle's charging system. Only charge
the vehicle from utility supplied power.
Trailer Towing
General Towing Information
{Warning
Never tow a trailer with your vehicle.
It was not designed or intended to tow a
trailer.
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220 Vehicle Care
designator which can also identify the
tire manufacturer, production plant,
brand, and date of production.
GVWR
:Gross Vehicle Weight Rating.
See Vehicle Load Limits 0153.
GAWR FRT
:Gross Axle Weight Rating
for the front axle. See Vehicle Load
Limits 0153.
GAWR RR
:Gross Axle Weight Rating
for the rear axle. See Vehicle Load
Limits 0153.
Intended Outboard Sidewall
:The side
of an asymmetrical tire that must
always face outward when mounted on
a vehicle.
Kilopascal (kPa)
:The metric unit for air
pressure.
Light Truck (LT-Metric) Tire
:A tire used
on light duty trucks and some
multipurpose passenger vehicles.
Load Index
:An assigned number
ranging from 1 to 279 that corresponds
to the load carrying capacity of a tire. Maximum Inflation Pressure
:The
maximum air pressure to which a cold
tire can be inflated. The maximum air
pressure is molded onto the sidewall.
Maximum Load Rating
:The load rating
for a tire at the maximum permissible
inflation pressure for that tire.
Maximum Loaded Vehicle Weight
:The
sum of curb weight, accessory weight,
vehicle capacity weight, and production
options weight.
Normal Occupant Weight
:The number
of occupants a vehicle is designed to
seat multiplied by 68 kg (150 lb). See
Vehicle Load Limits 0153.
Occupant Distribution
:Designated
seating positions.
Outward Facing Sidewall
:The side of
an asymmetrical tire that has a
particular side that faces outward when
mounted on a vehicle. The side of the
tire that contains a whitewall, bears
white lettering, or bears manufacturer,
brand, and/or model name molding that is higher or deeper than the same
moldings on the other sidewall of
the tire.
Passenger (P-Metric) Tire
:A tire used
on passenger cars and some light duty
trucks and multipurpose vehicles.
Recommended Inflation Pressure
:
Vehicle manufacturer's recommended
tire inflation pressure as shown on the
tire placard. See Tire Pressure0221 and
Vehicle Load Limits 0153.
Radial Ply Tire
:A pneumatic tire in
which the ply cords that extend to the
beads are laid at 90 degrees to the
centerline of the tread.
Rim
:A metal support for a tire and
upon which the tire beads are seated.
Sidewall
:The portion of a tire between
the tread and the bead.
Speed Rating
:An alphanumeric code
assigned to a tire indicating the
maximum speed at which a tire can
operate.
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222 Vehicle Care
When to Check
Check the pressure of the tires once a
month or more.
How to Check
Use a good quality pocket-type gauge
to check the tire pressure. Proper tire
inflation cannot be determined by
looking at the tire. Check the tire
inflation pressure when the tires are
cold, meaning the vehicle has not been
driven for at least three hours or no
more than 1.6 km (1 mi).
Remove the valve cap from the tire
valve stem. Press the tire gauge firmly
onto the valve to get the pressure
measurement. If the cold tire inflation
pressure matches the recommended
pressure on the Tire and Loading
Information label, no further adjustment
is necessary.
If the inflation pressure is low, add air
until the recommended pressure is
reached. If the inflation pressure in
high, press on the metal stem in thecenter of the tire valve to release air.
Re-check the tire pressure with the tire
gauge.
Put the valve caps back on the valve
stems to keep out dirt and moisture.
Use only valve caps designed for the
vehicle by GM. TPMS sensors could be
damaged and would not be covered by
the vehicle warranty.
Tire Pressure Monitor System
The Tire Pressure Monitor System (TPMS)
uses radio and sensor technology to check
tire pressure levels. The TPMS sensors
monitor the air pressure in your tires and
transmit tire pressure readings to a receiver
located in the vehicle.
Each tire, including the spare (if provided),
should be checked monthly when cold and
inflated to the inflation pressure
recommended by the vehicle manufacturer
on the vehicle placard or tire inflation
pressure label. (If your vehicle has tires of a
different size than the size indicated on the
vehicle placard or tire inflation pressure
label, you should determine the proper tire
inflation pressure for those tires.) As an added safety feature, your vehicle has
been equipped with a tire pressure
monitoring system (TPMS) that illuminates a
low tire pressure telltale when one or more
of your tires is significantly under-inflated.
Accordingly, when the low tire pressure
telltale illuminates, you should stop and
check your tires as soon as possible, and
inflate them to the proper pressure. Driving
on a significantly under-inflated tire causes
the tire to overheat and can lead to tire
failure. Under-inflation also reduces fuel
efficiency and tire tread life, and may affect
the vehicle's handling and stopping ability.
Please note that the TPMS is not a
substitute for proper tire maintenance, and
it is the driver's responsibility to maintain
correct tire pressure, even if under-inflation
has not reached the level to trigger
illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a
TPMS malfunction indicator to indicate when
the system is not operating properly. The
TPMS malfunction indicator is combined
with the low tire pressure telltale. When the
system detects a malfunction, the telltale
will flash for approximately one minute and
then remain continuously illuminated. This
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230 Vehicle Care
tires with nominal rim diameters of
10 to 12 inches (25 to 30 cm), or to some
limited-production tires.
While the tires available on General
Motors passenger cars and light trucks
may vary with respect to these grades,
they must also conform to federal
safety requirements and additional
General Motors Tire Performance
Criteria (TPC) standards.
Quality grades can be found where
applicable on the tire sidewall between
tread shoulder and maximum section
width. For example:
Treadwear 200 Traction AA Temperature A
All Passenger Car Tires Must Conform to
Federal Safety Requirements In Addition
To These Grades.
Treadwear
The treadwear grade is a comparative
rating based on the wear rate of the
tire when tested under controlled
conditions on a specified government
test course. For example, a tire graded
150 would wear one and one-half (1½)times as well on the government course
as a tire graded 100. The relative
performance of tires depends upon the
actual conditions of their use, however,
and may depart significantly from the
norm due to variations in driving habits,
service practices and differences in road
characteristics and climate.
Traction
The traction grades, from highest to
lowest, are AA, A, B, and C. Those
grades represent the tire's ability to
stop on wet pavement as measured
under controlled conditions on specified
government test surfaces of asphalt and
concrete. A tire marked C may have
poor traction performance. Warning:
The traction grade assigned to this tire
is based on straight-ahead braking
traction tests, and does not include
acceleration, cornering, hydroplaning,
or peak traction characteristics.
Temperature
The temperature grades are A (the
highest), B, and C, representing the
tire's resistance to the generation of
heat and its ability to dissipate heat
when tested under controlled conditions
on a specified indoor laboratory test
wheel. Sustained high temperature can
cause the material of the tire to
degenerate and reduce tire life, and
excessive temperature can lead to
sudden tire failure. The grade C
corresponds to a level of performance
which all passenger car tires must meet
under the Federal Motor Safety
Standard No. 109. Grades B and A
represent higher levels of performance
on the laboratory test wheel than the
minimum required by law. Warning:
The temperature grade for this tire is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, underinflation, or excessive
loading, either separately or in
combination, can cause heat buildup
and possible tire failure.
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232 Vehicle Care
Warning (Continued)
traction device if it contacts the vehicle.
Do not spin the wheels. If traction
devices are used, install them on the
front tires.
If a Tire Goes Flat
The vehicle has no spare tire, no tire
changing equipment, and no place to store
a tire.
If the vehicle has self-sealing tires, see
Self-Sealing Tires0217. Tread punctures
typically will not cause tires to lose air.
However, if the vehicle does get a flat tire,
there is no spare tire, tire changing
equipment, or place to store a tire. Contact
Roadside Assistance for help.
It is unusual for a tire to blow out while
driving, especially if the tires are maintained
properly. See Tires0216. If air goes out of a
tire, it is much more likely to leak out
slowly. But if there is ever a blowout, here
are a few tips about what to expect and
what to do.
If a front tire fails, the flat tire creates a
drag that pulls the vehicle toward that side.
Take your foot off the accelerator pedal and grip the steering wheel firmly. Steer to
maintain lane position, and then gently
brake to a stop, well off the road,
if possible.
A rear blowout, particularly on a curve, acts
much like a skid and may require the same
correction as used in a skid. Stop pressing
the accelerator pedal and steer to straighten
the vehicle. It may be very bumpy and
noisy. Gently brake to a stop, well off the
road, if possible.
{Warning
Driving on a flat tire will cause
permanent damage to the tire.
Re-inflating a tire after it has been driven
on while severely underinflated or flat
may cause a blowout and a serious crash.
Never attempt to re-inflate a tire that has
been driven on while severely
underinflated or flat. Have your dealer or
an authorized tire service center repair or
replace the flat tire as soon as possible.
If a tire goes flat, avoid further tire and
wheel damage by driving slowly to a level
place, well off the road, if possible. Turn on
the hazard warning flashers. See Hazard
Warning Flashers 0110. This vehicle may come with a tire sealant
and compressor kit. To use the tire sealant
and compressor kit, see
Tire Sealant and
Compressor Kit 0232.
Tire Sealant and Compressor Kit
{Warning
Overinflating a tire could cause the tire
to rupture and you or others could be
injured. Be sure to read and follow the
tire sealant and compressor kit
instructions and inflate the tire to its
recommended pressure. Do not exceed
the recommended pressure.
{Warning
Storing the tire sealant and compressor
kit or other equipment in the passenger
compartment of the vehicle could cause
injury. In a sudden stop or collision, loose
equipment could strike someone. Store
the tire sealant and compressor kit in its
original location.
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Vehicle Care 249
3. Start on the outside edge of the soil andgently rub toward the center. Fold the
cleaning cloth to a clean area frequently
to prevent forcing the soil in to the
fabric.
4. Continue gently rubbing the soiled area until there is no longer any color
transfer from the soil to the cleaning
cloth.
5. If the soil is not completely removed, use a mild soap solution followed only
by plain water.
If the soil is not completely removed, it may
be necessary to use a commercial upholstery
cleaner or spot lifter. Test a small hidden
area for colorfastness before using a
commercial upholstery cleaner or spot lifter.
If ring formation occurs, clean the entire
fabric or carpet.
After cleaning, use a paper towel to blot
excess moisture.
Cleaning High Gloss Surfaces and Vehicle
Information and Radio Displays
Use a microfiber cloth on high gloss surfaces
or vehicle displays. First, use a soft bristle
brush to remove dirt that can scratch the
surface. Then gently clean by rubbing with a
microfiber cloth. Never use window cleaners or solvents. Periodically hand wash the
microfiber cloth separately, using mild soap.
Do not use bleach or fabric softener. Rinse
thoroughly and air dry before next use.
Caution
Do not attach a device with a suction cup
to the display. This may cause damage
and would not be covered by the vehicle
warranty.
Instrument Panel, Leather, Vinyl, Other
Plastic Surfaces, Low Gloss Paint
Surfaces, and Natural Open Pore Wood
Surfaces
Use a soft microfiber cloth dampened with
water to remove dust and loose dirt. For a
more thorough cleaning, use a soft
microfiber cloth dampened with a mild soap
solution.
Caution
Soaking or saturating leather, especially
perforated leather, as well as other
interior surfaces, may cause permanent
damage. Wipe excess moisture from
these surfaces after cleaning and allow
(Continued)
Caution (Continued)
them to dry naturally. Never use heat,
steam, or spot removers. Do not use
cleaners that contain silicone or
wax-based products. Cleaners containing
these solvents can permanently change
the appearance and feel of leather or soft
trim, and are not recommended.
Do not use cleaners that increase gloss,
especially on the instrument panel. Reflected
glare can decrease visibility through the
windshield under certain conditions.
Caution
Use of air fresheners may cause
permanent damage to plastics and
painted surfaces. If an air freshener
comes in contact with any plastic or
painted surface in the vehicle, blot
immediately and clean with a soft cloth
dampened with a mild soap solution.
Damage caused by air fresheners would
not be covered by the vehicle warranty.
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252 Service and Maintenance
Service and Maintenance
General Information
General Information . . . . . . . . . . . . . . . . . . . 252
Maintenance Schedule
Maintenance Schedule . . . . . . . . . . . . . . . . . 253
Owner Checks and Services
Owner Checks and Services . . . . . . . . . . . . 255
Additional Maintenance and Care
Additional Maintenance and Care . . . . . . 255
Recommended Fluids, Lubricants, and
Parts
Recommended Fluids andLubricants . . . . . . . . . . . . . . . . . . . . . . . . . . . 258
Maintenance Replacement Parts . . . . . . . 259
Maintenance Records
Maintenance Records . . . . . . . . . . . . . . . . . 260
General Information
Your vehicle is an important investment.
This section describes the required
maintenance for the vehicle. Follow this
schedule to help protect against major repair
expenses resulting from neglect or
inadequate maintenance. It may also help to
maintain the value of the vehicle if it is
sold. It is the responsibility of the owner to
have all required maintenance performed.
Your dealer has trained technicians who can
perform required maintenance using genuine
replacement parts. They have up-to-date
tools and equipment for fast and accurate
diagnostics. Many dealers have extended
evening and Saturday hours, courtesy
transportation, and online scheduling to
assist with service needs.
Your dealer recognizes the importance of
providing competitively priced maintenance
and repair services. With trained technicians,
the dealer is the place for routine
maintenance such as tire rotations and
additional maintenance items like tires,
brakes, batteries, and wiper blades.
Caution
Damage caused by improper maintenance
can lead to costly repairs and may not be
covered by the vehicle warranty.
Maintenance intervals, checks,
inspections, recommended fluids, and
lubricants are important to keep the
vehicle in good working condition.
Do not have chemical flushes that are not
approved by GM performed on the
vehicle. The use of flushes, solvents,
cleaners, or lubricants that are not
approved by GM could damage the
vehicle, requiring expensive repairs that
are not covered by the vehicle warranty.
The Tire Rotation and Required Services are
the responsibility of the vehicle owner. It is
recommended to have your dealer perform
these services every 12 000 km/7,500 mi.
Proper vehicle maintenance helps to keep
the vehicle in good working condition.
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Customer Information 263
Customer Information
Customer Information
Customer Satisfaction Procedure . . . . . . 263
Customer Assistance Offices . . . . . . . . . . . 264
Customer Assistance for Text Telephone(TTY) Users . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Online Owner Center . . . . . . . . . . . . . . . . . . 265
GM Mobility Reimbursement Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 265
Roadside Assistance Program . . . . . . . . . . 266
Scheduling Service Appointments . . . . . . 267
Courtesy Transportation Program . . . . . 267
Collision Damage Repair . . . . . . . . . . . . . . . 268
Publication Ordering Information . . . . . . 270
Radio Frequency Statement . . . . . . . . . . . . 271
Reporting Safety Defects
Reporting Safety Defects to the United States Government . . . . . . . . . . . . . . . . . . . 271
Reporting Safety Defects to the Canadian Government . . . . . . . . . . . . . . . . 271
Reporting Safety Defects to General Motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Vehicle Data Recording and Privacy
Vehicle Data Recording and Privacy . . . . 272
Cybersecurity . . . . . . . . . . . . . . . . . . . . . . . . . . 272
Event Data Recorders . . . . . . . . . . . . . . . . . . 272
OnStar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 273
Customer Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Chevrolet. Normally,
any concerns with the sales transaction or
the operation of the vehicle will be resolved
by your dealer's sales or service
departments. Sometimes, however, despite
the best intentions of all concerned,
misunderstandings can occur. If your concern
has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE : Discuss your concern with a
member of dealership management.
Normally, concerns can be quickly resolved
at that level. If the matter has already been
reviewed with the sales, service, or parts
manager, contact the owner of your
dealership or the general manager.
STEP TWO : If after contacting a member of
dealership management, it appears your
concern cannot be resolved by your
dealership without further help, in the U.S.,
call the Chevrolet Customer Assistance
Center at 1-800-222-1020. In Canada, call
General Motors of Canada Customer Care
Centre at 1-800-263-3777 (English),
or 1-800-263-7854 (French). We encourage you to call the toll-free
number in order to give your inquiry
prompt attention. Have the following
information available to give the Customer
Assistance representative:
.Vehicle Identification Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
.Dealership name and location.
.Vehicle delivery date and present mileage.
When contacting Chevrolet, remember that
your concern will likely be resolved at a
dealer's facility. That is why we suggest
following Step One first.
STEP THREE —U.S. Owners : Both General
Motors and your dealer are committed to
making sure you are completely satisfied
with your new vehicle. However, if you
continue to remain unsatisfied after
following the procedure outlined in
Steps One and Two, you can file with the
Better Business Bureau (BBB) Auto Line
Program to enforce your rights.
The BBB Auto Line Program is an
out-of-court program administered by BBB
National Programs, Inc. to settle automotive
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adaptive equipment required for the vehicle,
such as hand controls or a wheelchair/
scooter lift for the vehicle.
To learn about the GM Mobility program,
see www.gmmobility.com or call the GM
Mobility Assistance Center at 1-800-323-9935.
Text Telephone (TTY) users, call
1-800-833-9935.
General Motors of Canada also has a
Mobility program. See www.gm.ca, or call
1-800-GM-DRIVE (800-463-7483) for details.
TTY users call 1-800-263-3830.
Roadside Assistance Program
From the U.S., call 1-888-811-1926; Text
Telephone (TTY): 1-888-889-2438.
From Canada, call 1-800-268-6800.
Service is available 24 hours a day, 365 days
a year.
Calling for Assistance
When calling Roadside Assistance, have the
following information ready:
.Your name, home address, and home
telephone number.
.Telephone number of your location.
.Location of the vehicle.
.Model, year, color, and license plate
number of the vehicle.
.Odometer reading, Vehicle Identification
Number (VIN), and delivery date of the
vehicle.
.Description of the problem.
Coverage
Services are provided for the duration of the
vehicle’s powertrain warranty.
In the U.S., anyone driving the vehicle is
covered. In Canada, a person driving the
vehicle without permission from the owner
is not covered.
Roadside Assistance is not a part of the New
Vehicle Limited Warranty. General Motors
North America and Chevrolet reserve the
right to make any changes or discontinue
the Roadside Assistance program at any
time without notification.
General Motors North America and Chevrolet
reserve the right to limit services or
payment to an owner or driver if they
decide the claims are made too often, or the
same type of claim is made many times.
Services Provided
.Lock-Out Service:Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest certified
Bolt EV dealer for warranty service, or if
the vehicle was in a crash and cannot be
driven. Assistance is not given when the
vehicle is stuck in the sand, mud,
or snow.
Emergency towing may be covered during
the Extended Vehicle (EV) warranty.
.Flat Tire Change: If the tire has been
separated from the wheel, has damaged
sidewalls, or has a large puncture, the tire
is too severely damaged for the self
sealing tire to be effective and the vehicle
will have to be towed. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
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Customer Information 267
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain
warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws.
.Legal fines.
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices.
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian Vehicles
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km (93 mi) from where
the trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner's responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience. If the vehicle cannot be scheduled into the
service department immediately, keep
driving it until it can be scheduled for
service, unless, of course, the problem is
safety related. If it is, please call your
dealership, let them know this, and ask for
instructions.
If your dealer requests you to bring the
vehicle for service, you are urged to do so
as early in the work day as possible to
allow for same-day repair.
Courtesy Transportation Program
To enhance your ownership experience, we
and our participating dealers are proud to
offer Courtesy Transportation, a customer
support program for vehicles with the
Bumper-to-Bumper (Base Warranty Coverage
period in Canada), extended powertrain,
and/or hybrid-specific warranties in both the
U.S. and Canada.
Several Courtesy Transportation options are
available to assist in reducing inconvenience
when warranty repairs are required.
Courtesy Transportation is not a part of the
New Vehicle Limited Warranty. A separate
manual entitled
“Limited Warranty and