CHEVROLET CAMARO 1993 Owners Manual

USAGE
Rear Axle (Standard
and Limited-Slip Differential)
Hood Latch Assembly
a. Pivots and Spring
b. Release Pawl
Anchor
Hood and door
hinges, rear folding seat,
fuel door
hinge, rear compart-
ment lid hinges
Weatherstrips
FLUIDILUBRICANT
Axle Lubricant (GM Part No. 1052271) or SAE $OW-90 GL-5 Gear Lubricant.
a. Engine oil.
b. Chassis lubricant meeting requirements
of NLGI Grade 2, Category LB or GC-LB
(GM Part
No. 1052497) or equivalent.
Engine oil or Lubriplate Lubricant (GM Part
No. 1050109).
~~ ~
Dielectric Silicone Grease (GM Part No. 12345579) or equivalent.
See “Replacement Parts’’
in the Index for recommended replacement filters, valves and spark plugs.
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Maintenance Schedule
Section E: Maintenance Record
After the scheduled services are performed, record the date, or Schedule I1 maintenance charts which correspond to the
odometer reading and who performed the service in the
maintenance performed. Also,
you should retain all
columns indicated. When completing the Maintenance maintenance receipts.
Your owner information portfolio is a
Performed column, insert the numbers from the Schedule
I convenient place to store them.
... 308
DATE ODOMETER
READING SERVICED BY MAINTENANCE PERFORMED
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309 =
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Maintenance Schedule
Section E: Maintenance Record (Cant.)
DATE ODOMETER
READING SERVICED BY MAINTENANCE PERFORMED
'310
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DATE I ODOMETER I
READING SERVICED BY I MAINTENANCE PERFORMED
311
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Maintenance Schedule
Section E: Maintenance Record (Cont.)
I DATE I ODOMETER I READING SERVICED BY I MAINTENANCE PERFORMED
... 31 2
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L -1
Here you will find out how to
contact Chevrolet
if you need
assistance. This part also tells you
how to obtain service publications
and how to report any safety
defects.
Part 8
Customer Assistance Information
Customer Satisfaction Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 14
GM Participation in Better Business Bureau Mediation/Arbritration Program . . . . 316
Reporting Safety Defects to the United States Government
. . . . . . . . . . . . . . . . . . 3 18
Reporting Safety Defects
to the Canadian Government . . . . . . . . . . . . . . . . . . . . . 3 18
Reporting Safety Defects to General Motors
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 19
Chevrolet Roadside Assistance
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 19
Service Publications.
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 320
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Customer Assistance Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and Chevrolet.
Normally, any concerns
with the sales
transaction or the operation
of your
vehicle
will be resolved by your dealer’s
Sales or Service Departments.
Sometimes, however, despite
the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be
taken:
STEP ONE: Discuss your concern with a
member of dealership management.
Complaints can often be quickly resolved
at that level. If the matter has already
been reviewed
with the Sales, Service, or
Parts Manager, contact the owner
of the
dealership or the General Manager.
STEP TWO: If after contacting a
member
of Dealership Management, it
appears your concern cannot be resolved
by the dealership without further help,
contact the Chevrolet Customer
Assistance Center by calling
1-800-222- 1020. In Canada, contact
GM of Canada Customer Assistance
Center in Oshawa by calling
1-800-263-3777 (English) or
1-800-263-7854 (French). In Mexico, call
(525) 254-3777. In
Puerto Rico or
U.S. Virgin Islands, call 1-809-763- 13 15.
In all other overseas locations, contact
GM International Export Sales in
Canada by calling 1-4 16-644-4 1 12.
For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, telephone
number
Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate attached to the left
top of
the instrument panel and visible
through the windshield.)
Dealership name and location
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0 Vehicle delivery date and present
0 Nature of concern
We encourage you to call the toll-free
number listed previously
in order to give
your inquiry prompt attention. However,
if you wish to write Chevrolet, write to:
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy,
MI 48007-7047
A listing of all Chevrolet Branch Offices
and offices outside the
U.S. which can
assist
you can also be found in the
warranty booklet. mileage
When
contacting Chevrolet, please
-emember that your concern
will likely be
-esolved
in the dealership, using the
lealership’s facilities, equipment and
3ersonnel. That is
why we suggest you
iollow Step One first
if you have a
concern.
Customer Assistance for the Hearing or
Speech Impaired
(TDD)
To assist owners who have hearing
lifficulties, Chevrolet has installed
;pecial TDD (Telecommunication
Devices for the Deaf) equipment at
its
Customer Assistance Center. Any hearing
or speech impaired customer who has
access to
a TDD or a conventional
teletypewriter
(TTY) can communicate
with Chevrolet by dialing:
I -800-TDD-CHEV (TDD users in
Canada can dial 1-800-263-3830.)
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Cuslomer Assistance Information
GM Participation in
Better Business Bureau
MediationlArbitration
Program*
General Motors reserves the right to
change eligibility limitations and/or to
discontinue its participation in this
program,
Our experience has shown that the
Customer Satisfaction Procedure
described earlier
in this part has been very
successful
in achieving customer
satisfaction. However,
if you have not
been substantially satisfied, Chevrolet
wants you to be aware of
GM's voluntary
participation
in a no-charge mediation/arbitration
program called BBB
AUTO LINE. This progmm is
administered by the Council
of Better
Business Bureaus through local Better
Business Bureaus. The program can
resolve individual disputes involving
vehicle repairs and the interpretation
of
your New Vehicle Limited Warranty.
We prefer that
you not resort to BBB
AUTO LINE
until after a final decision is
made under the Customer Satisfaction
Procedure. However, you may file a claim
at any time by contacting your local
Better Business Bureau (BBB)
at the
following toll-free number:
1-800-955-5 100. For further information about
filing a claim.
you may also write
to:
BBB AUTO
LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington. VA 22203
In order to file a claim, you will have to
provide your name and address, the
vehicle identification number (VIN)
of
your vehicle. and a statement of the
nature of your complaint. BBB staff may
try to help resolve your dispute through
mediation.
If mediation is not successful.
or
if you do not wish to participate in
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