CHEVROLET CAMARO 1996 4.G Owners Manual

Downloaded from www.Manualslib.com manuals search engine Chevrolet Roadside Assistance Program
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To enhance Chevrolet's strong commitment to customer
satisfaction, Chevrolet is excited to announce the
establishment
of the Chevrolet/Geo Roadside Assistance
Center. As the owner
of a 1996 Chevrolet/Geo,
membership in Roadside Assistance is free. Roadside
Assistance is available
24 hours a day,
365 days a year, by calling 1-800-CHEV-USA
(1-800-243-8872). This toll-free number will provide
you over-the-phone roadside assistance with minor
mechanical problems.
If your problem cannot be.
resolved over the phone, our advisors have access to a
nationwide network
of dealer recommended service
providers. Roadside membership is free, however some
services may incur costs.
Roadside offers two
levels of service to the customer,
Basic Care and Courtesy'" Care:
Toll-free number, 1-800-CHEV-USA
0 Free towing for warranty repairs
0 Basic over-the-phone technical advice
Available dealer services at reasonable costs (ie,,
wrecker services, locksmithkey service, glass
repair, etc.)
ROADSIDE
Courtesy" Care PROVIDES:
Roadside Basic Care services (as outlined above)
Plus:
FREE Non-Warranty Towing (to the closest dealer
from a legal roadway)
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Downloaded from www.Manualslib.com manuals search engine 0 FREE Locksmith/Key Service (when keys are lost
on the road or locked inside)
FREE Flat Tire Service (spare installed on the road)
0 FREE Jump Start (at home or on the road)
FREE Fuel Delivery ($5 of fuel delivered on
the road)
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with
the coverage provided by the Bumper to Bumper
New Vehicle Limited Warranty
to eligible purchasers
of 1996 Chevrolet/Geo passenger car and light duty
trucks. (Please see your selling dealer for details.)
Note: Courtesy Care is available to Retail and Retail Lease
Customers operating 1996 and newer Chevrolet/Geo
vehicles for a period
of 3 years/36,000 miles, whichever
occurs first. All Courtesy Care services must
be pre-arranged by Chevrolet Roadside or dealer
Service Management.
Basic Care and Courtesy Care are not part
of or
included in the coverage provided by the New Vehicle
Limited Warranty. Chevrolet reserves the right
to
modify or discontinue Basic Care and Courtesy Care
at
any time. For complete
program details, see your Chevrolet/Geo
dealer to obtain
a Roadside Assistance Center brochure.
The Roadside Assistance Center uses companies that
will provide
you with quality and priority service. When
roadside services are required, our advisors will explain
any payment obligations that may
be incurred for
utilizing outside services.
For prompt assistance when calling, please have the
following available
to give to the advisor:
Vehicle Identification Number
0 License plate number
Vehicle color
Vehicle location
0 Telephone number where you can be reached
Vehicle mileage
Description of problem
Please refer
to the Roadside Assistance brochure
inside your owner information portfolio for full
program details.
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Downloaded from www.Manualslib.com manuals search engine c
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Courtesy Transportation
Chevrolet/Geo offers Courtesy Transportation for
customers needing warranty service. Courtesy
Transportation will be offered in conjunction with
the
coverage provided by the Bumper to Bumper New Vehicle
Limited Warranty to retail purchasers of
1996 Chevrolet/Geo passenger cars and light duty
trucks (please see
your selling dealer for details).
Courtesy Transportation includes: One way shuttle ride for any warranty repair
completed during the same day.
Up to
$30 maximum daily vehicle rental allowance
for any overnight warranty repair up to five days,
OR
Up to $30 maximum daily cab, bus or other
transportation allowance in lieu
of rental for any
overnight warranty repair up to five days,
OR
Up to $10 daily fuel allowance for rides provided by
another person
(i.e., friend, neighbor, etc.) in lieu of
rental for any overnight warranty repair up to five days.
Note: All Courtesy Transportation arrangements will
be administered by your Chevrolet/Geo dealer
service management. Claim amounts should reflect
all actual costs.
Chevrolet/Geo Courtesy Transportation is
not part
of the Bumper to Bumper New Vehicle Limited
Warranty. Chevrolet/Geo reserves the right
to make
any changes or discontinue Courtesy Transportation
at any time without notification.
For additional program details, contact your
Chevrolet/Geo dealer.
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Downloaded from www.Manualslib.com manuals search engine In Canada, please consult your GM dealer for
information on Courtesy Transportation.
For warranty repairs during the Complete Vehicle
Coverage period in the New Vehicle Limited Warranty,
interim transportation may be available under the
Courtesy Transportation Program. Please consult your
dealer for details. The Roadside Assistance program is
available only in the United States and Canada.
GM Participation in BBB AUTO
-LINE -- Alternative Dispute
Resolution Program*
"This program may not be available in all states,
depending on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in
this program.
Both Chevrolet and your Chevrolet dealer are committed
to making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if
a situation
arises where you feel your concern has not been
adequately addressed,
the Customer Satisfaction Procedure
described earlier in this section
is very successful. There
may be instances where an impartial third party
can assist in arriving at a solution
to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Chevrolet voluntarily participates in
BBB
AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers. This program is available free
of charge
to customers who currently own or lease
a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5 100
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Downloaded from www.Manualslib.com manuals search engine To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
We prefer you utilize the Customer Satisfaction
Procedure before
you resort to AUTO LINE, but you
may contact
the BBB at any time. The BBB will attempt
to resolve the complaint serving as an intermediary
between you and Chevrolet. If this mediation is
unsuccessful, an informal hearing will be scheduled
where eligible customers may present their case
to an
impartial third-party arbitrator.
The arbitrator will make
a decision which you may
accept or reject. If you accept the decision, GM will be
bound by that decision. The entire dispute resolution
procedure should ordinarily take about 40 days from the
time
you file a claim until a decision is made.
Some state laws may require
you to use this program
before filing a claim with a state-run arbitration program
or in the courts. For further information, contact the
BBB at 1-800-955-5100 or the Chevrolet Customer
Assistance Center at 1-800-222- 1020.
REPORTING SAFETY DEFECTS
TO THE UNITED STATES
GOVERNMENT
If you believe that your vehicle has a defect which could
cause a crash or could cause injury or death, you should
immediately inform the National Highway Traffic
Safety Administration (NHTSA), in addition to
notifying General Motors.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group
of vehicles, it may order a recall and remedy
campaign. However, NHTSA
cannot become involved
in individual problems between you, your dealer, or
General Motors.
To contact NHTSA, you may either call the Auto Safety
Hotline toll-free at 1-800-424-9393 (or 366-0123 in the
Washington, D.C. area) or write to:
NHTSA,
U.S. Department of Transportation
Washington, D.C. 20590
You can also obtain other information about motor
vehicle safety from
the Hotline.
8-8

Downloaded from www.Manualslib.com manuals search engine REPORTING SAFETY DEFECTS TO Service and Owner Publications
THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General Motors of Canada Limited.
You may write to:
Transport Canada
Box 8880
Ottawa, Ontario
KlG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call
us at 1-800-222- 1020 or write:
Chevrolet Motor Division
Chevrolet Customer Assistance Center
P.O. Box 7047
Troy, Michigan 48007-7047
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write: General Motors
of Canada Limited
Customer Assistance Center 1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7 Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and
many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
United States
. . . . . . . 1-800-551-4123
Canada
. . . . . . . . . . 1-800-668-5539
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Downloaded from www.Manualslib.com manuals search engine Service Manuals
Service manuals contain diagnostic and repair
information for all chassis and body systems. They
may be useful for owners who wish to get a greater
understanding
of their vehicle. They are also useful for
owners with the appropriate skill level or training who
wish to perform “do-it-yourself’ service. These are
authentic General Motors service manuals meant for
professional, qualified technicians.
Service Bulletins
Service bulletins covering various subjects are regularly
sent to all General Motors dealerships. GM monitors
product performance in the field. When service methods
are found which promote better service on
GM vehicles,
bulletins are created
to help the technician perform
better service. Service bulletins may involve any number
of vehicles. Some
will describe inexpensive
service; others will describe expensive service. Some
will advise
of new or unexpected conditions, and others
may help avoid future costly repairs. Service bulletins
are meant for qualified technicians.
In some cases
bulletins refer
to service manuals, specialized tools,
equipment and safety procedures necessary
to service
the vehicle. Since these bulletins are issued throughout
the model year and beyond, an index is required and
published quarterly to help identify specific bulletins.
Subscriptions are available. You can order an index at
the toll-free numbers listed previously,
or ask a GM
dealer
to see an index or individual bulletin.
Owner Publications
Owner’s manuals, warranty folders and various owner
assistance booklets provide owners with general
operation and maintenance information.
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Downloaded from www.Manualslib.com manuals search engine NOTES
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Downloaded from www.Manualslib.com manuals search engine NOTES
8-12

Downloaded from www.Manualslib.com manuals search engine 0 Section 9 Index
Accessory Plug ............................... 2-60
AirBag
....................................... 1-19
How Does it Restrain
.......................... 1-23
Howitworks
................................ 1-21
Location
............................... 1.21. 1-22
Readiness Light
......................... 1.21. 2.77
Servicing
................................... 1-25
What Makes it Inflate
.......................... 1-23
What Will You See After it Inflates
............... 1-24
When Should it Inflate
......................... 1-23
Aircleaner
.................................... 6-17
Air Conditioning
................................ 3-2
Air Control. Climate Control System
................. 3-2
Alarmsystem
.................................. 2-13
AlarmPanicMode
............................... 2-7
Alignment and Balance. Tire
...................... 6-53
Aluminum Wheels. Cleaning
...................... 6-62
Antenna Mast Care
............................. 3-21
Antifreeze
..................................... 6-26
Anti-Lock
Brake System Warning Light
................ 2.79. 4.6
Brakes
....................................... 4-6
Anti.Theft. Radio
.............................. 3- 17
Appearancecare
............................... 6-56
Appearance Care Materials
....................... 6-64
Arbitration Program
.............................. 8-7
Ashtrays ...................................... 2-59
ASR Control Off Button
............................. 4-9
Control System
................................ 4-8
System Warning Light
..................... 2.80. 4.9
Audio Equipment. Adding
........................ 3-20
Audio Systems
.................................. 3-6
Automatic Overdrive
............................ 2-30
Automatic Transmission
.................... 2.24. 2.28
BTSICheck
................................. 7-41
Check
...................................... 7-40
Fluid
....................................... 6-19
Operation
................................... 2-28
Park Mechanism Check
........................ 7-42
Shifting
...................................... 2-28
Starting Your Engine
.......................... 2-24
Axle. Limited-Slip Rear
......................... 2-36
Axle. Rear
.................................... 6-25
Battery ...................................... 6-37
Jump Starting
................................. 5-2
Replacement. Remote Lock Control
............... 2-9
Warnings
................................ 5.2. 5.4
BBB Auto Line
................................. 8-7
Better Business Bureau Mediation
................... 8-7
9-1