tow CHEVROLET EXPRESS 2017 Owner's Manual

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
94 Lighting
G:An arrow on the instrument cluster
flashes in the direction of the turn or lane
change.
To signal a turn, move the lever all the way
up or down.
To signal a lane change, raise or lower the
lever until the arrow starts to flash. The
turn signal automatically flashes three times
and if the Tow/Haul Mode is active it
flashes six times. Holding the turn signal
lever for more than one second causes the
turn signals to flash continually until the
lever is released.
The lever returns to its starting position
when released.
If after signaling a turn or lane change the
arrow flashes rapidly or does not come on, a
signal bulb may be burned out.
Have any burned out bulbs replaced. If a
bulb is not burned out, check the fuse. See
Fuses and Circuit Breakers 0198.
Turn Signal On Chime
If the turn signal is left on for more than
1.2 km (0.75 mi), a chime sounds at each
flash of the turn signal and the message
TURN SIGNAL ON also appears in the Driver Information Center (DIC). To turn off the
chime and message, move the turn signal
lever to the off position.
Interior Lighting
Instrument Panel Illumination
Control
This feature adjusts the brightness of all
illuminated controls. The instrument panel
illumination control is next to the exterior
lamp control.
D:
Push the knob in all the way until it
extends out and then turn the knob
clockwise or counterclockwise to brighten or
dim the lights. Push the knob back in when
finished.
The knob is functional at night, or when the
headlamps or parking lamps are ON.
Dome Lamps
The dome lamps will come on when any
door is opened, the remote unlock is
pressed, or when the ignition is switched
off. They will turn off after a delay, when all
doors are closed, or when the ignition is
switched on.
The instrument panel brightness knob
extends when
Dis pressed. To manually
turn on the dome lamps, press
Dthen
turn the knob clockwise to the farthest
position. In this position, the dome lamps
remain on whether a door is opened or
closed.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Climate Controls 115
):Air is divided between the instrument
panel and floor outlets, with some air
directed toward the windshield.
6: Air is directed to the floor outlets with
some air directed to the windshield and side
windows.
-: This mode clears the windows of fog or
moisture. Outside air is directed to the floor
and defroster outlets. Adjust the
temperature knob for warmer or cooler air.
The air conditioning compressor might turn
on in this setting to dehumidify the air.
1: This mode clears the windshield of fog
or frost more quickly. Air is directed to the
windshield, with some to the floor outlets
and front side windows. The air conditioning
compressor might turn on in this setting to
dehumidify the air.
Do not drive the vehicle until all the
windows are clear.
Vehicles with Air Conditioning
1. Fan Control
2. Temperature Control
3. Air Delivery Mode Control
4. Rear Window Defogger (If Equipped)
On hot days, open the windows to let hot
inside air escape; then close them. This
helps to reduce the time needed for the
vehicle to cool down and the system
operates more efficiently.
#: Cools and dehumidifies the air inside
of the vehicle.
V: Cools the air inside the vehicle faster,
by recirculating the inside air.
Rear Window Defogger
If equipped with a rear window defogger, a
warming grid is used to remove fog or frost
from the rear window.
1: Press to turn the rear window
defogger on or off. An indicator light on the
button comes on to show that the rear
window defogger is on.
The defogger only works when the ignition
is on. The defogger turns off if the ignition
is turned off or to ACC/ACCESSORY.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
15555951) - 2022 - CRC - 1/27/22
120 Driving and Operating
Driving and Operating
Driving Information
Driving for Better Fuel Economy . . . . . . . 121
Distracted Driving . . . . . . . . . . . . . . . . . . . . . . 121
Defensive Driving . . . . . . . . . . . . . . . . . . . . . . 121
Impaired Driving . . . . . . . . . . . . . . . . . . . . . . . 122
Control of a Vehicle . . . . . . . . . . . . . . . . . . . . 122
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Steering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Off-Road Recovery . . . . . . . . . . . . . . . . . . . . . 123
Loss of Control . . . . . . . . . . . . . . . . . . . . . . . . . 123
Driving on Wet Roads . . . . . . . . . . . . . . . . . 124
Hill and Mountain Roads . . . . . . . . . . . . . . 124
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 125
If the Vehicle Is Stuck . . . . . . . . . . . . . . . . . 126
Vehicle Load Limits . . . . . . . . . . . . . . . . . . . . 126
Starting and Operating
New Vehicle Break-In . . . . . . . . . . . . . . . . . . 129
Ignition Positions . . . . . . . . . . . . . . . . . . . . . . 130
Starting the Engine . . . . . . . . . . . . . . . . . . . . 132
Fast Idle System . . . . . . . . . . . . . . . . . . . . . . . 133
Retained Accessory Power (RAP) . . . . . . . 133
Engine Coolant Heater . . . . . . . . . . . . . . . . . 133
Shifting Into Park . . . . . . . . . . . . . . . . . . . . . . 135
Shifting out of Park . . . . . . . . . . . . . . . . . . . 136
Parking over Things That Burn . . . . . . . . . 136
Engine Exhaust
Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 136
Running the Vehicle While Parked . . . . . 137
Automatic Transmission
Automatic Transmission . . . . . . . . . . . . . . . 137
Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 139
Tow/Haul Mode . . . . . . . . . . . . . . . . . . . . . . . 140
Brakes
Antilock Brake System (ABS) . . . . . . . . . . . 141
Parking Brake . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Hill Start Assist (HSA) . . . . . . . . . . . . . . . . . . 142
Ride Control Systems
Traction Control/Electronic StabilityControl . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Locking Rear Axle . . . . . . . . . . . . . . . . . . . . . . 144
Cruise Control
Cruise Control . . . . . . . . . . . . . . . . . . . . . . . . . 144
Driver Assistance Systems
Driver Assistance Systems . . . . . . . . . . . . . 146
Rear Vision Camera (RVC) . . . . . . . . . . . . . . 147
Park Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Forward Collision Alert (FCA) System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Side Blind Zone Alert (SBZA) . . . . . . . . . . . 150
Lane Departure Warning (LDW) . . . . . . . . 152
Fuel
Top Tier Fuel . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Recommended Fuel . . . . . . . . . . . . . . . . . . . . 153
Prohibited Fuels . . . . . . . . . . . . . . . . . . . . . . . . 153
Fuels in Foreign Countries . . . . . . . . . . . . . 154
Fuel Additives . . . . . . . . . . . . . . . . . . . . . . . . . 154
Filling the Tank . . . . . . . . . . . . . . . . . . . . . . . . 154
Filling a Portable Fuel Container . . . . . . . 155
Trailer Towing
General Towing Information . . . . . . . . . . . 155
Driving Characteristics and Towing Tips . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Trailer Towing . . . . . . . . . . . . . . . . . . . . . . . . . 159
Towing Equipment . . . . . . . . . . . . . . . . . . . . . 167
Trailer Sway Control (TSC) . . . . . . . . . . . . . 170
Conversions and Add-Ons
Add-On Electrical Equipment . . . . . . . . . . . 171

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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126 Driving and Operating
Warning (Continued)
If the vehicle is stuck in snow:
.Clear snow from the base of the
vehicle, especially any blocking the
exhaust pipe.
.Open a window about 5 cm (2 in) on
the vehicle side that is away from the
wind, to bring in fresh air.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to
circulate the air inside the vehicle and
set the fan speed to the highest
setting. See“Climate Control Systems.”
For more information about CO, see
Engine Exhaust 0136.
To save fuel, run the engine for short
periods to warm the vehicle and then shut
the engine off and partially close the
window. Moving about to keep warm also
helps.
If it takes time for help to arrive, when
running the engine, push the accelerator
pedal slightly so the engine runs faster than
the idle speed. This keeps the battery charged to restart the vehicle and to signal
for help with the headlamps. Do this as
little as possible, to save fuel.
If the Vehicle Is Stuck
Slowly and cautiously spin the wheels to
free the vehicle when stuck in sand, mud,
ice, or snow.
If stuck too severely for the traction system
to free the vehicle, turn the traction system
off and use the rocking method. See
Traction Control/Electronic Stability Control
0
142.
{Warning
If the vehicle's tires spin at high speed,
they can explode, and you or others
could be injured. The vehicle can
overheat, causing an engine compartment
fire or other damage. Spin the wheels as
little as possible and avoid going above
56 km/h (35 mph).
Rocking the Vehicle to Get it Out
Turn the steering wheel left and right to
clear the area around the front wheels. Turn
off any traction system. Shift back and forth
between R (Reverse) and a low forward gear, spinning the wheels as little as possible. To
prevent transmission wear, wait until the
wheels stop spinning before shifting gears.
Release the accelerator pedal while shifting,
and press lightly on the accelerator pedal
when the transmission is in gear. Slowly
spinning the wheels in the forward and
reverse directions causes a rocking motion
that could free the vehicle. If that does not
get the vehicle out after a few tries, it
might need to be towed out. If the vehicle
does need to be towed out, see
Towing the
Vehicle 0233.
Vehicle Load Limits
It is very important to know how much
weight the vehicle can carry. This
weight is called the vehicle capacity
weight and includes the weight of all
occupants, cargo, and all
nonfactory-installed options. Two labels
on the vehicle may show how much
weight it was designed to carry, the
Tire and Loading Information label and
the Certification/Tire label.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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128 Driving and Operating
6.If your vehicle will be towing a
trailer, load from your trailer will be
transferred to your vehicle. Consult
this manual to determine how this
reduces the available cargo and
luggage load capacity of your
vehicle.”
SeeTrailer Towing 0159 for important
information on towing a trailer, towing
safety rules and trailering tips.
Example 1
1. Vehicle Capacity Weight for Example 1
= 453 kg (1,000 lbs)
2. Subtract Occupant Weight @ 68 kg (150 lbs) × 2 = 136 kg (300 lbs) 3. Available Occupant and Cargo Weight
= 317 kg (700 lbs)
Example 2
A. Vehicle Capacity Weight for Example 2 = 453 kg (1,000 lbs)
B. Subtract Occupant Weight @ 68 kg (150 lbs) × 5 = 136 kg (750 lbs)
C. Available Cargo Weight = 113 kg (250 lbs)
Example 3
1. Maximum Vehicle Capacity Weight for Example 3 = 453 kg (1,000 lbs)
2. Subtract Occupant Weight @ 91 kg (200 lbs) × 5 = 453 kg (1,000 lbs)
3. Available Cargo Weight = 0 kg (0 lbs)
Refer to the vehicle tire and loading
information label for specific
information about the vehicle's capacity
weight and seating positions. The
combined weight of the driver,
passengers, and cargo should never
exceed the vehicle capacity weight.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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130 Driving and Operating
Caution (Continued)
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
.Do not tow a trailer during break-in.
SeeTrailer Towing 0159 for the trailer
towing capabilities of the vehicle and
more information.
Following break-in, engine speed and load
can be gradually increased.
On new vehicles, the various mechanical and
electrical systems experience a “break-in”
period during the first 6,400 km
(4,000 miles) of routine driving. As the
vehicle is driven, the mechanical systems
adjust to provide optimal fuel economy and
transmission shift performance.
Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle’s battery
to achieve the best operation of the vehicle,
including fuel economy.
Ignition Positions
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four positions.
To shift out of P (Park), the ignition must be
in ON/RUN and the brake pedal must be
applied. 0 (Stopping the Engine/LOCK/OFF) :
This
position turns off the vehicle. It also locks
the ignition, the transmission, and the
steering column, if equipped with a locking
steering column.
To turn off the vehicle:
1. Make sure that the vehicle is stopped.
2. Shift to P (Park).
3. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 141.
4. Push the key all the way in toward the steering column (1), then turn the key to
LOCK/OFF (2).

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 131
5. Remove the key.
6. Release the brake pedal.
See your dealer if the key can be removed
in any other position.
Retained Accessory Power (RAP) will remain
active. See Retained Accessory Power (RAP)
0 133.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
If equipped with a locking steering column,
the steering can bind with the front wheels
turned off center, which may prevent key
rotation out of LOCK/OFF. If this happens,
move the steering wheel from right to left
while turning the key to ACC/ACCESSORY.
If this does not work, then the vehicle needs
service.
{Warning
Turning off the vehicle while moving may
cause loss of power assist in the brake
and steering systems and disable the
airbags. While driving, turn off the
vehicle only in an emergency. In an emergency, if the vehicle cannot be
pulled over and must be turned off while
driving:
1. Push the key all the way in toward the steering column, then turn the key to
ACC/ACCESSORY.
2. Brake using firm and steady pressure. Do not pump the brakes repeatedly. This
may deplete power assist, requiring
increased brake pedal force.
3. Shift the vehicle to N (Neutral). This can be done while the vehicle is moving.
Continue braking and steer the vehicle to
a safe location.
4. Come to a complete stop.
5. Shift to P (Park).
6. Continue to hold the brake pedal, then set the parking brake. See Parking Brake
0 141.
7. Push the key all the way in toward the steering column, then turn the ignition
to LOCK/OFF.
8. Remove the key.
9. Release the brake pedal.
Caution
Use the correct key, make sure it is all
the way in —or pushed all the way in
toward the steering column when turning
off the vehicle —and turn it only with
your hand.
1 (ACC/ACCESSORY) : This position allows
features such as the infotainment system to
operate while the vehicle is off. It also
unlocks the steering column, if equipped
with a locking steering column. Use this
position if the vehicle must be pushed or
towed. See Retained Accessory Power (RAP)
0 133.
From ON/RUN, push the key all the way in
toward the steering column, then turn the
key to ACC/ACCESSORY.
If the key is left in ACC/ACCESSORY with the
engine off, the battery could drain and the
vehicle may not start.
A warning chime will sound when the driver
door is opened and the key is in the
ignition.
2 (ON/RUN) : This position can be used to
operate the electrical accessories and to
display some instrument cluster warning
and indicator lights. This position can also

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 135
Warning (Continued)
or extension cord, could make it
overheat and cause a fire, property
damage, electric shock, and injury.
.Do not operate the vehicle with the
heater cord permanently attached to
the vehicle. Possible heater cord and
thermostat damage could occur.
.While in use, do not let the heater
cord touch vehicle parts or sharp
edges. Never close the hood on the
heater cord.
.Before starting the vehicle, unplug the
cord, reattach the cover to the plug,
and securely fasten the cord. Keep the
cord away from any moving parts.
4. Before starting the engine, be sure to unplug and store the cord as it was
before to keep it away from moving
engine parts and prevent damage.
The length of time the heater should remain
plugged in depends on several factors. Ask a
dealer in the area where you will be parking
the vehicle for the best advice on this.
Shifting Into Park
1. Hold the brake pedal down, then set the parking brake.
2. Move the shift lever into the P (Park) position by pulling the shift lever toward
you and moving it up as far as it will go.
3. Push the ignition key in, towards the steering column and then turn the
ignition off.
4. Remove the key and take it with you. If you can leave the vehicle with the
ignition key in your hand, the vehicle is
in P (Park).
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. It could
overheat and catch fire.
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
(Continued)
Warning (Continued)
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). SeeShifting
Into Park 0135. If you are towing a
trailer, see Driving Characteristics and
Towing Tips 0156.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set.
After the shift lever is moved into P (Park),
hold the regular brake pedal down. Then,
see if you can move the shift lever away
from P (Park) without first pulling it toward
you. If you can, it means that the shift lever
was not fully locked into P (Park).
Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle can put too much
force on the parking pawl in the

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Driving and Operating 137
Warning (Continued)
.The vehicle exhaust system has been
modified, damaged, or improperly
repaired.
.There are holes or openings in the
vehicle body from damage or
aftermarket modifications that are not
completely sealed.
If unusual fumes are detected or if it is
suspected that exhaust is coming into the
vehicle:
.Drive it only with the windows
completely down.
.Have the vehicle repaired immediately.
Never park the vehicle with the engine
running in an enclosed area such as a
garage or a building that has no fresh air
ventilation.
Running the Vehicle While Parked
It is better not to park with the engine
running. If the vehicle is left with the engine running,
follow the proper steps to be sure the
vehicle will not move. See
Shifting Into Park
0 135 and
Engine Exhaust 0136.
If parking on a hill and pulling a trailer, see
Driving Characteristics and Towing Tips
0 156.
Automatic Transmission
A shift position indicator is in the
instrument cluster.
There are several different positions for the
shift lever.
See “Range Selection Mode” underManual
Mode 0139.
P : This position locks the rear wheels. It is
the best position to use when starting the
engine because the vehicle cannot move
easily. When parked on a hill, especially
when the vehicle has a heavy load, you might notice an increase in the effort to
shift out of P (Park). See
“Torque Lock”
under Shifting Into Park 0135.
{Warning
It is dangerous to get out of the vehicle
if the shift lever is not fully in P (Park)
with the parking brake firmly set. The
vehicle can roll.
Do not leave the vehicle when the engine
is running. If you have left the engine
running, the vehicle can move suddenly.
You or others could be injured. To be
sure the vehicle will not move, even
when you are on fairly level ground,
always set the parking brake and move
the shift lever to P (Park). See Shifting
Into Park 0135 and
Driving Characteristics and Towing Tips
0 156.
R : Use this gear to back up.
Caution
Shifting to R (Reverse) while the vehicle is
moving forward could damage the
transmission. The repairs would not be
(Continued)

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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138 Driving and Operating
Caution (Continued)
covered by the vehicle warranty. Shift to
R (Reverse) only after the vehicle is
stopped.
To rock the vehicle back and forth to get
out of snow, ice, or sand without damaging
the transmission, see If the Vehicle Is Stuck
0 126.
N : In this position, the engine does not
connect with the wheels. To restart when
you are already moving, use N (Neutral)
only. Also, use N (Neutral) when the vehicle
is being towed.
{Warning
Shifting into a drive gear while the
engine is running at high speed is
dangerous. Unless your foot is firmly on
the brake pedal, the vehicle could move
very rapidly. You could lose control and
hit people or objects. Do not shift into a
drive gear while the engine is running at
high speed.
Caution
Shifting out of P (Park) or N (Neutral) with
the engine running at high speed may
damage the transmission. The repairs
would not be covered by the vehicle
warranty. Be sure the engine is not
running at high speed when shifting the
vehicle.
Caution
A transmission hot message may display
if the automatic transmission fluid is too
hot. Driving under this condition can
damage the vehicle. Stop and idle the
engine to cool the automatic
transmission fluid. This message clears
when the transmission fluid has cooled
sufficiently.
D : This position is for normal driving.
It provides the best fuel economy. If you
need more power for passing, and you are:
.Going less than about 55 km/h (35 mph),
push the accelerator pedal about
halfway down.
.Going about 55 km/h (35 mph) or more,
push the accelerator all the way down.
By doing this, the vehicle shifts down to
the next gear and has more power.
D (Drive) can be used when towing a trailer,
carrying a heavy load, or driving on steep
hills. You might want to shift the
transmission to a lower gear selection if the
transmission shifts too often.
Downshifting the transmission in slippery
road conditions could result in skidding. See
“Skidding” underLoss of Control 0123.
The vehicle has a shift stabilization feature
that adjusts the transmission shifting to the
current driving conditions in order to reduce
rapid upshifts and downshifts. This shift
stabilization feature is designed to
determine, before making an upshift, if the
engine is able to maintain vehicle speed by
analyzing things such as vehicle speed,
throttle position, and vehicle load. If the
shift stabilization feature determines that a
current vehicle speed cannot be maintained,
the transmission does not upshift and
instead holds the current gear. In some
cases, this could appear to be a delayed
shift, however the transmission is operating
normally.