radio CHEVROLET EXPRESS 2020 Get To Know Guide

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 129
Root Directory
The root directory is treated as a
folder. Files are stored in the root
directory when the disc or storage
device does not contain folders.
Files accessed from the root
directory of a CD display as
F1 ROOT.
Empty Folder
Folders that do not contain files are
skipped, and the player advances to
the next folder that contains files.
Order of Play
Compressed audio files are
accessed in the following order:
.Playlists (Px).
. Files stored in the root directory.
. Files stored in folders in the root
directory.
Tracks are played in the following
order:
. Play begins from the first track in
the first playlist and continues
sequentially through all tracks in
each playlist. When the last track of the last playlist has
played, play continues from the
first track of the first playlist.
. Play begins from the first track in
the first folder and continues
sequentially through all tracks in
each folder. When the last track
of the last folder has played,
play continues from the first
track of the first folder.
File System and Naming
The song name that displays is the
song name contained in the ID3 tag.
If the song name is not present in
the ID3 tag, then the radio displays
the file name without the extension
(such as .mp3) as the track name.
Track names longer than 32
characters or four pages are
shortened. The display does not
show parts of words on the last
page of text, and the extension of
the file name is not displayed.
Preprogrammed Playlists
CDs that have preprogrammed
playlists created using WinAmp
®,
MusicMatch®, or RealPlayer®
software can be accessed; however,
there is no playlist-editing capability
using the radio. These playlists are
treated as special folders containing
compressed audio song files.
Playlists that have an .m3u or .pls
file extension and are stored on a
USB device may be supported by
the radio with a USB port.
Playlists can be changed by using
the softkeys below the
S cand
c Ttabs, thefknob, the©SEEK
button, or the
¨SEEK button. An
MP3 CD-R or CD-RW that has been
recorded without using file folders
can be played. If a CD-R or CD-RW
contains more than the maximum of
50 folders, 15 playlists, and
512 folders and files, the player
allows access and navigates up to
the maximum, but all items over the
maximum are not accessible.
Playing an MP3
4: Press to display additional text
information related to the current
song. If information is available, the
song title information displays on
the top line of the display and artist

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
130 Infotainment System
information displays on the bottom
line. When information is not
available, NO INFO displays.
f:Turn to select MP3s on the CD
currently playing.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV : Press and hold to reverse
playback quickly. Sound is heard at
a reduced volume and the elapsed
time of the file displays. Release
s
REV to resume playing.
\FWD : Press and hold to
advance playback quickly. Sound is
heard at a reduced volume and the
elapsed time of the file displays.
Release
\FWD to resume playing.
The elapsed time of the file
displays.
S c:Press the softkey below the
S ctab to go to the first track in
the previous folder.
c T:Press the softkey below the
c Ttab to go to the first track in
the next folder.
RDM : For Radios with CD/MP3.
Press to listen to tracks in random,
rather than sequential order.
To use random:
1. Press the softkey under the RDM tab until Random Current
Disc displays.
2. Press the softkey again to turn off random play.
h:Press the softkey below the
htab to play the files in order by
artist or album.
The player scans the disc to sort the
files by artist and album ID3 tag
information. It can take several
minutes to scan the disc depending
on the number of files on the disc.
The radio may begin playing while it
is scanning in the background. When the scan is finished, the disc
begins playing files in order by
artist. The current artist playing is
shown on the second line of the
display. Once all songs by that artist
are played, the player moves to the
next artist in alphabetical order and
begins playing files by that artist.
To listen to files by another artist,
press the softkey below either arrow
tab. The disc goes to the next or
previous artist in alphabetical order.
Continue pressing either softkey
below the arrow tab until the desired
artist displays.
To change from playback by artist to
playback by album:
1. Press the softkey below the Sort By tab.
2. Press one of the softkeys below the Album tab from the
sort screen.
3. Press the softkey below the Back tab to return to the main
music navigator screen.
The album name displays on the
second line between the arrows,
and songs from the current album

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 131
begin to play. Once all songs from
that album have played, the player
moves to the next album in
alphabetical order on the CD and
begins playing MP3s from that
album.
To exit music navigator mode, press
the softkey below the Back tab to
return to normal MP3 playback.
CD Player Messages
CHECK DISC :If this message
displays and/or the CD ejects, it
could be for one of the following
reasons:
. It is very hot. When the
temperature returns to normal,
the CD should play.
. The road is very rough. When
the road becomes smoother, the
CD should play.
. The CD is dirty, scratched, wet,
or upside down.
. The air is very humid. If so, wait
about an hour and try again.
. There was a problem while
burning the CD. .
The label is caught in the CD
player.
If the CD is not playing correctly, for
any other reason, try a known
good CD.
If any error occurs repeatedly or if
an error cannot be corrected,
contact your dealer. If the radio
displays an error message, write it
down and provide it to your dealer
when reporting the problem.
Auxiliary Devices
Using the Auxiliary Input Jack
Radios with an auxiliary input jack
on the lower right side can connect
to an external audio device such as
an iPod, MP3 player, or CD player
for use as another source for audio
listening. This input jack is not an
audio output; do not plug
headphones into the front auxiliary
input jack.
Drivers are encouraged to set up
any auxiliary device while the
vehicle is in P (Park). See
Defensive Driving 0152 for more
information on driver distraction. To use a portable audio player,
connect a 3.5 mm (1/8 in) cable to
the radio's front auxiliary input jack.
When a device is connected, press
the radio CD/AUX button to begin
playing audio from the device over
the vehicle speakers.
For optimal sound quality, increase
the portable audio device's volume
to the loudest level.
It is always best to power the
portable audio device through its
own battery while playing.
O:
Turn clockwise or
counterclockwise to increase or
decrease the volume of the portable
player. Additional volume
adjustments might have to be made
from the portable device if the
volume is not loud or soft enough.
BAND : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
CD/AUX : If equipped, press to play
a CD when a portable audio device
is playing. Press again and the
system begins playing audio from

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
132 Infotainment System
the connected portable audio player.
If a portable audio player is not
connected,“No Input Device Found”
displays.
SRCE : If equipped, press to listen
to the radio when a portable audio
device is playing. The portable
audio device continues playing.
Press to play a CD when a portable
audio device is playing. Press again
and the system begins playing
audio from the connected portable
audio player. If a portable audio
player is not connected, “No Input
Device Found” displays.
Using the USB Port
Radios with a USB port can control
a USB storage device or an iPod
using the radio buttons and knobs.
See“Playing an MP3” inCD Player
0 126 for information about how to
connect and control a USB storage
device or an iPod. USB Support
Caution
To avoid vehicle damage, unplug
all accessories and disconnect all
accessory cables from the vehicle
when not in use. Accessory
cables left plugged into the
vehicle, unconnected to a device,
could be damaged or cause an
electrical short if the unconnected
end comes in contact with liquids
or another power source such as
the accessory power outlet.If equipped, the USB port is on the
instrument panel and uses the
USB 2.0 standard.
USB-Supported Devices
.
USB flash drive
. Portable USB hard drive
. Fifth generation or later iPod
. iPod nano
. iPod touch
. iPod classic
Not all iPods and USB drives are
compatible with the USB port.
Make sure the iPod has the latest
firmware from Apple for proper
operation. iPod firmware can be
updated using the latest iTunes
application. See www.apple.com/
itunes.
For help with identifying the iPod, go
to www.apple.com/support.
Radios that have a USB port can
play .mp3 and .wma files that are
stored on a USB storage device as
well as AAC files that are stored on
an iPod.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
Infotainment System 133
USB-Supported File and Folder
Structure
The radio supports:
.Up to 700 folders.
. Up to eight folders in depth.
. Up to 65,535 files.
. Folder and file names up to
64 bytes.
. Files with an .mp3 or .wma file
extension.
. AAC files stored on an iPod.
. FAT16.
. FAT32.
Connecting a USB Storage
Device or iPod
The USB port can be used to
control an iPod or a USB storage
device.
To connect a USB storage device,
connect the device to the USB port
on the instrument panel.
To connect an iPod, connect one
end of the USB cable that came
with the iPod to the iPod’s dock connector and connect the other
end to the USB port on the
instrument panel. If the vehicle is on
and the USB connection works,
“OK
to disconnect” and a GM logo may
appear on the iPod, and iPod
appears on the infotainment display.
The iPod music appears on the
infotainment display and begins
playing.
The iPod charges while it is
connected to the vehicle if the
ignition is on or in ACC/
ACCESSORY. When the vehicle is
turned off, the iPod automatically
powers off and will not charge or
draw power from the vehicle's
battery.
If you have an older iPod model that
is not supported, it can still be used
by connecting it to the auxiliary
input jack using a standard 3.5 mm
(1/8 in) stereo cable. See “Using the
Auxiliary Input Jack” previously in
this section.
Using the Radio to Control a
USB Storage Device or iPod
The radio can control a USB
storage device or an iPod using the
radio buttons and knobs, and can
display song information on the
infotainment display.
f: Turn to select files.
©SEEK : Press to go to the start of
the track, if more than 10 seconds
have played. Press and hold or
press multiple times to continue
moving backward through tracks.
¨SEEK : Press to go to the next
track. Press and hold or press
multiple times to continue moving
forward through tracks.
sREV : Press and hold to reverse
playback quickly. Sound is heard at
a reduced volume. Release
sREV
to resume playing. The elapsed time
of the file displays.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Infotainment System 143
phone book and phone pairing
information. For information on how
to delete this information, see the
previous section“Deleting a Paired
Phone” and the previous sections
on deleting name tags.
Other Information
The Bluetooth word mark and logos
are owned by the Bluetooth SIG,
Inc. and any use of such marks by
General Motors is under license.
Other trademarks and trade names
are those of their respective owners.
See Radio Frequency Statement
0 331.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
13882570) - 2020 - CRC - 11/1/19
152 Driving and Operating
.Do not use a phone in
demanding driving situations.
Use a hands-free method to
place or receive necessary
phone calls.
. Watch the road. Do not read,
take notes, or look up
information on phones or other
electronic devices.
. Designate a front seat
passenger to handle potential
distractions.
. Become familiar with vehicle
features before driving, such as
programming favorite radio
stations and adjusting climate
control and seat settings.
Program all trip information into
any navigation device prior to
driving.
. Wait until the vehicle is parked
to retrieve items that have fallen
to the floor.
. Stop or park the vehicle to tend
to children.
. Keep pets in an appropriate
carrier or restraint. .
Avoid stressful conversations
while driving, whether with a
passenger or on a cell phone.
{Warning
Taking your eyes off the road too
long or too often could cause a
crash resulting in injury or death.
Focus your attention on driving.
Refer to the infotainment section for
more information on using that
system and the navigation system,
if equipped, including pairing and
using a cell phone.
Defensive Driving
Defensive driving means “always
expect the unexpected.” The first
step in driving defensively is to wear
the seat belt. See Seat Belts033.
. Assume that other road users
(pedestrians, bicyclists, and
other drivers) are going to be
careless and make mistakes.
Anticipate what they may do and
be ready. .
Allow enough following distance
between you and the driver in
front of you.
. Focus on the task of driving.
Drunk Driving
Death and injury associated with
drinking and driving is a global
tragedy.
{Warning
Drinking and then driving is very
dangerous. Your reflexes,
perceptions, attentiveness, and
judgment can be affected by even
a small amount of alcohol. You
can have a serious —or even
fatal —collision if you drive after
drinking.
Do not drink and drive or ride with
a driver who has been drinking.
Ride home in a cab; or if you are
with a group, designate a driver
who will not drink.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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Driving and Operating 167
.Pressing the accelerator more
than one-quarter of the
way down.
. Turning the ignition off.
Retained Accessory
Power (RAP)
These vehicle accessories can be
used for up to 10 minutes after the
engine is turned off:
.Audio System
. Power Windows (if equipped)
These features will work when the
ignition is on or in ACC/
ACCESSORY. Once the ignition is
turned from on to off, power to the
radio and power windows will
continue to work for 10 minutes or
until the driver door is opened.
Engine Coolant Heater
If the vehicle has a diesel engine,
see the Duramax diesel
supplement.
{Warning
Do not plug in the engine block
heater while the vehicle is parked
in a garage or under a carport.
Property damage or personal
injury may result. Always park the
vehicle in a clear open area away
from buildings or structures.
The engine coolant heater can
provide easier starting and better
fuel economy during engine
warm-up in cold weather conditions
at or below −18 °C (0 °F). Vehicles
with an engine coolant heater
should be plugged in at least four
hours before starting. An internal
thermostat in the plug end of the
cord may exist which will prevent
engine coolant heater operation at
temperatures above −18 °C (0 °F).
To Use the Engine Coolant
Heater
1. Turn off the engine.
4.3L V6 Engine
6.0L V8 Engine
4. Open the hood and unwrap the electrical cord.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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184 Driving and Operating
.Front camera lens in the front
grille or near the front emblem
. Front side and rear side panels
. Outside of the windshield in front
of the rearview mirrors
. Side camera lens on the bottom
of the outside mirrors
. Rear side corner bumpers
. Rear Vision Camera above the
license plate
Radio Frequency
This vehicle may be equipped with
driver assistance systems that
operate using radio frequency. See
Radio Frequency Statement 0331.
Rear Vision
Camera (RVC)
If equipped, the RVC system is
designed to help the driver when
backing up by displaying a view of
the area behind the vehicle.
{Warning
The camera(s) do not display
children, pedestrians, bicyclists,
crossing traffic, animals, or any
other object outside of the
cameras’ field of view, below the
bumper, or under the vehicle.
Shown distances may be different
from actual distances. Do not
drive or park the vehicle using
only these camera(s). Always
check behind and around the
vehicle before driving. Failure to
use proper care may result in
injury, death, or vehicle damage.
When the vehicle is on and shifted
into R (Reverse), the video image
appears on the inside rearview
mirror. The video image disappears
after the vehicle is shifted out of
R (Reverse).
RVC Location
The camera is next to the license
plate.

Chevrolet Express Owner Manual (GMNA-Localizing-U.S./Canada/Mexico-
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190 Driving and Operating
objects. This is normal system
operation; the vehicle does not need
service.
SBZA may not operate when the
SBZA sensors in the left or right
corners of the rear bumper are
covered with mud, dirt, snow, ice,
or slush, or in heavy rainstorms. For
cleaning instructions, see "Washing
the Vehicle" underExterior Care
0 294. If the DIC displays the
system unavailable message after
cleaning both sides of the vehicle
toward the rear corners of the
vehicle, see your dealer.
If the SBZA displays do not light up
when vehicles are in the blind zone
and the system is clean, the system
may need service. Take the vehicle
to your dealer.
Radio Frequency Information
See Radio Frequency Statement
0 331.
Lane Departure
Warning (LDW)
If equipped, LDW may help avoid
crashes due to unintentional lane
departures. LDW uses a camera
sensor to detect the lane markings
at speeds of 56 km/h (35 mph) or
greater. It may provide an alert if the
vehicle is crossing a lane without
using a turn signal in that direction.
LDW light will not alert if the turn
signal is active in the direction of
lane departure, or if LDW detects
that you are accelerating, braking or
actively steering.
{Warning
The LDW system does not steer
the vehicle. The LDW system
may not:
. Provide enough time to
avoid a crash.
. Detect lane markings under
poor weather or visibility
conditions. This can occur if
(Continued)
Warning (Continued)
the windshield or
headlamps are blocked by
dirt, snow, or ice; if they are
not in proper condition; or if
the sun shines directly into
the camera.
. Detect road edges.
. Detect lanes on winding or
hilly roads.
If LDW only detects lane
markings on one side of the road,
it will only warn you when
departing the lane on the side
where it has detected a lane
marking. Always keep your
attention on the road and
maintain proper vehicle position
within the lane, or vehicle
damage, injury, or death could
occur. Always keep the
windshield, headlamps, and
camera sensors clean and in
good repair. Do not use LDW in
bad weather conditions.